Touchpoints At Bloomfield
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140 Park Avenue, Bloomfield, CT 06002
For more information about senior living options: (844) 490-3973
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The staff are warm and welcoming from the front desk to housekeeping. They brighten residents' days with attentive nurses and aides. The facility features a large, well-equipped rehabilitation area for PT and OT with bright, open hallways. The recreation team engages residents with music and diverse programs, led by Miriam. Families feel their loved ones are cared for in a comfortable, home-like environment; one resident's family calls it her forever home. Amy, the nursing supervisor, is described as compassionate and goes above and beyond to support patients. The physical therapy staff are top notch and effective in helping residents recover. The administration, recreation, nursing, and cleaning staff are consistently professional and dedicated to resident well-being.
The facility is severely understaffed, with too few nurses for too many residents. Aides are described as extremely rude and unreceptive, often rushing away and not helping. There is a strong odor of bodily fluids near the nurses' station. Rooms lack adequate air conditioning, leaving patients hot and uncomfortable. Privacy is violated when staff rush into rooms and fail to protect modesty. Hygiene and sanitation are poor, with reports of not sanitizing and dirty rooms. Discharge is rushed, sometimes sending patients to the ER soon after leaving. Abuse and neglect by staff are alleged, causing fear and distress.Touchpoints at Bloomfield is best suited for families prioritizing rehabilitation and social engagement in a practical, no-fruss environment. The setting works well for short-term post-acute recovery after surgery or illness, and for long-term dementia care where a resident benefits from a lively activities program and visible staff warmth. The facility emphasizes a well-equipped rehab area, accessible outdoor-facing rooms, and a recreation team that regularly introduces new programs. For families seeking a home-like atmosphere with genuine interpersonal connections, and a care team that can make daily progress feel tangible, this community often delivers. This is not a luxury resort; it's a community that leans into recovery, routine, and daily human connection.
On the upside, care across shifts has frequently stood out as a real strength. Front-desk staff, cleaning crews, and the caregiving team in many reviews are described as warm, approachable, and engaged with residents. The rehabilitation program - PT and OT - gets consistent praise for its therapists and the steady pace of recovery it can support. Residents and families repeatedly note that activities and recreation staff keep residents invited to participate, while some units benefit from strong leadership, as highlighted by praise for nursing supervisors and recreation managers. In short, when rehabilitation and social engagement are the priorities, the day-to-day feel can be encouraging, and the environment is often bright and open, with rooms that offer outdoor views and real windows.
Yet serious concerns appear repeatedly in feedback and cannot be ignored. A pattern of understaffing and limited CNA coverage surfaces in multiple accounts, translating into delayed assistive care, rushed routines, and moments when personal privacy or dignity feels compromised. Reported incidents range from rough handling to insufficient bedside attention, with several residents describing chores left undone, call-bells that go unanswered for extended periods, and inconsistent sanitation practices. A subset of reviewers recount experiences of neglect, miscommunication, or even abuse, underscoring real risk when staffing levels are stretched. Non-clinical downsides - hot rooms, odors in certain wings, and some outdated or uncomfortable furnishings - also color the patient and family experience, particularly on longer stays.
The pros and cons tilt most favorably when the resident is motivated by recovery progress and meaningful daily engagement, and when staff can reliably deliver hands-on care during peak hours. Strong rehab outcomes and moments of compassionate leadership can offset the less favorable realities of staffing gaps in a measurable way for those who require intensive therapy and structured activity. The bright halls, large windows, and accessible transportation add practical value, helping families keep appointments and facilitating movement between medical visits and daily routines. Where families can observe steady improvement in a loved one's function, and where staff communication remains responsive, Touchpoints can feel like a lifeline rather than a barrier.
For families weighing options, it's essential to acknowledge who should consider alternatives. Those who demand consistently high staffing ratios and airtight safety practices may want to explore other facilities with stronger CNA coverage and documented call-response metrics. Families with acute sensitivity to odors, heat, or sanitation lapses should scrutinize room-by-room conditions and the wings where most time is spent. Those seeking a pristine, luxury environment or a strictly medical-focused setting may find the balance here skewing toward care culture over polish. In addition, any family with significant concerns about past reports of mistreatment should pursue a facility with a proven, transparent safety and oversight record before making a commitment.
Bottom-line guidance: evaluate Touchpoints at Bloomfield for what it genuinely is - an active, rehab-oriented community with moments of standout caregiving and a commendable rehab/therapy backbone, tempered by notable staffing variances and housekeeping/maintenance gaps. Prospective families should plan meticulous on-site visits, observe call-bell responsiveness during peak times, and probe the CNA-to-resident ratio across shifts. Ask hard questions about room temperatures, sanitation practices, and how the leadership handles complaints or adverse events. If steady therapy, social engagement, and a warm staff ethos align with a loved one's goals, Touchpoints can be the right fit. If, instead, consistency, rapid response, or impeccable cleanliness are non-negotiables, alternatives will likely serve better.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Touchpoints At Bloomfield is an assisted living community located in Bloomfield, CT. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.
Our amenities include a beauty salon for residents to pamper themselves, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. We also have a dining room that serves restaurant-style meals, as well as a kitchenette in each resident's accommodation for those who prefer to cook. Our fitness room enables residents to stay active, while our gaming room and small library offer opportunities for relaxation and leisure.
To promote wellness, we provide housekeeping services as well as move-in coordination to ease the transition into our community. Outdoor spaces are available for enjoying nature and fresh air. Residents can also access transportation arrangements for non-medical purposes, such as running errands or social outings.
Our care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers when needed. We have specialized programs for diabetic residents and those with special dietary restrictions. Medication management ensures that medications are taken correctly, while mental wellness programs prioritize emotional wellbeing.
At Touchpoints At Bloomfield, we prioritize the social aspect of senior living by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. In addition to these offerings within our community, there are several nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, hospitals as well as transportation options.
Whether it is enjoying a meal with friends in our elegant dining room or participating in one of our many activities or excursions - Touchpoints At Bloomfield is dedicated to providing seniors with an engaging environment where they can thrive both physically and mentally.
Touchpoints At Bloomfield is located at 140 Park Avenue, Bloomfield, CT 06002 in Hartford County, Connecticut
Touchpoints At Bloomfield on seniors.fyi includes 41 photos including images showing interior, healthcare, physical therapy, rehabilitation, bathroom, shower, exercise equipment, dining, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Trees
Windows
Dining
Lighting
Seating Area
Outdoor
Bathroom
Television
