Comfort Keepers - Bloomfield

Pros

• Laura and Jenny were excellent, providing care for mom and offering extremely supportive and professional service.
• The experience has been positive, with aides who are professional and approachable.
• Laura, the Director of Marketing, has been a driving factor in staying with the company, with outstanding commitment and responsive communication.
• Comfort Keepers helped keep mom in her own home during the last months, with a wonderful match between mom and her aide.
• The Bloomfield office staff are responsive and attentive, including during emergencies or schedule changes.
• The agency can be counted on when the unexpected occurs, with four years of dependable support.
• The office team is personable, knowledgeable, and flexible, able to cover weekends and holidays.
• Caregivers are prompt, reliable, patient, and respectful, encouraging independence while ensuring safety.
• The staff fosters a sense of family, and transitions are made easy for families.

Cons

• The reviewer states the company did very little to address the theft issue and then dropped them as a client.
• They report multiple revolving caregivers because the assigned aides neglected the elderly mother.
• An aide entered the residence without family authorization to "clean and pick up."
• A $20,000 gold watch was removed from the premises by an aide without authorization.
• The service was not impressive due to tardiness and scheduling difficulties.
• The reviewer warns families to interview each aide and seek a single assigned aide to reduce the chances of a similar experience.

Review

This Bloomfield Comfort Keepers is best suited for families who want to keep a loved one living at home or in a familiar setting while receiving hands-on help with daily tasks, medication management, and social engagement. It is especially appropriate for seniors who prize flexible scheduling, quick office responsiveness, and a local presence that can adapt to changing needs - including support during transitions and in memory-care contexts. For families seeking a strict, 24/7 hospital-like routine or a highly structured, facility-based program, alternatives such as traditional assisted living or a dedicated memory-care facility are more fitting.

Those considering alternatives should weigh the realities of pure home-care models. For loved ones with high-acuity, round-the-clock medical needs, or those requiring constant, single-provider oversight with zero scheduling gaps, an in-facility setting often delivers more predictable supervision. Security and continuity concerns also matter: a handful of reviewers flagged issues around caregiver turnover and scheduling reliability, plus a rare but serious theft incident. If privacy, asset protection, and flawless punctuality are nonnegotiables, exploring facility-based options or a vetted, highly structured home-care plan with stringent caregiver assignment protocols may be warranted.

The strongest advantages rest with responsive, personable staff and a practical, home-first approach. Reviewers repeatedly highlight caregivers who are patient, respectful, and proactive about helping the senior stay engaged and independent. The Bloomfield office staff - especially the nurse coordinator and the owner-manager - emerge as credible, reachable partners who can adjust schedules, fill gaps during emergencies, and ensure care continues even when plans shift. Families report that the care team handles basics with competence - bathing, dressing, medication reminders, meal prep, light housekeeping - and that caregivers also provide the companionship and social interaction that sustain a sense of dignity and routine. This combination of practical hands-on help and genuine rapport often translates into meaningful continuity for months or even years.

Yet there are real caveats. A few experiences point to inconsistent staffing, tardiness, and scheduling difficulties that erode reliability when problems pile up. One long-running cautionary tale centers on turnover and a theft incident that culminated in a client being dropped, underscoring the importance of clear caregiver assignment and strict family authorization for any in-home access to valuables. Another reviewer notes that not every aide clicked with their loved one, and that some gaps in coverage required quick, interim solutions. Taken together, these cases emphasize a risk profile: benefits accrue most when the office actively coordinates care, assigns a primary caregiver, and maintains transparent, proactive communication.

Still, the pros often outweigh the cons for families prioritizing in-home quality of life. The ability to stay in the familiar environment - paired with flexible weekend and holiday scheduling - has repeatedly allowed aging loved ones to avoid or delay facility placement. When a trusted aide becomes a stable presence, the emotional and logistical relief for family members can be substantial, particularly for memory-care needs that benefit from consistent routines and familiar caregivers. The option to involve the Bloomfield team in coordinating with outside providers and to bring in help during emergencies adds a practical layer of security that many families value highly. In this light, Comfort Keepers Bloomfield represents a solid, responsive choice for those who can tolerate the inherent variability of home-care staffing and who take an active, collaborative stance with the office.

The bottom-line recommendation is clear. For families whose priority is preserving independence at home, maintaining a strong caregiver relationship, and leveraging responsive local support, Comfort Keepers Bloomfield stands as a prudent, capable partner. It is particularly compelling when the goal is to extend home-based living for as long as possible without sacrificing daily safety and personal dignity. However, for loved ones with intensive medical needs, stringent, uninterrupted caregiver coverage, or heightened concerns about security and consistency, alternatives - especially facility-based options with dedicated memory-care environments - should be weighed seriously. Prospective clients should request a named primary caregiver, outline a clear care plan, and agree on a robust backup strategy before committing, then evaluate after a short trial period whether the alignment between caregiver, office, and senior remains consistently strong.

This part of Bloomfield, Connecticut offers a variety of amenities and services that may be beneficial for seniors looking for a convenient and comfortable living environment. The area is home to several restaurants such as Wendy's, Sweet Delight Jamaican Cuisine, and Koma Japanese Steakhouse, providing a range of dining options. In terms of healthcare, there are multiple pharmacies like CVS and Walgreens nearby, as well as physicians' offices like Starling Physicians and Medical Oncology and Blood Disorders. Places of worship including Jehovah's Witnesses and the Emanuel Synagogue are also in close proximity for those seeking spiritual fulfillment. For recreation, parks like Elizabeth Park and Bushnell Park offer opportunities for outdoor activities and relaxation. Additionally, St Francis Hospital is conveniently located for any medical needs. Overall, this area provides a mix of essential services, dining options, and recreational facilities that may appeal to seniors looking for a well-rounded community in which to reside.

Restaurants

• Wendy's (0.3 miles)
• Sweet Delight Jamaican Cuisine (1.5 miles)
• McDonald's (3 miles)
• McDonald's (3.2 miles)
• Koma Japanese Steakhouse (3.3 miles)
• Lox Stock & Bagels (3.3 miles)
• Red Rock Tavern (3.8 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.6 miles)

Physicians

• Starling Physicians (1.1 miles)
• Physical Medicine and Rehabilitation of Hartford (1.2 miles)
• Jennifer W. Pennoyer, MD (1.2 miles)
• Village For Families & Children (2.2 miles)
• Woodland Anesthesiology Associates PC (3 miles)
• Hartford Orthopedic Surgeons (3.2 miles)
• Medical Oncology and Blood Disorders (3.3 miles)

Places of Worship

• Jehovah's Witnesses (1.4 miles)
• Emanuel Synagogue (2.2 miles)
• Universalist Church of West Hartford (3.9 miles)
• Saint Mary Parish (6.6 miles)

Parks

• Elizabeth Park (3 miles)
• Bushnell Park (3.9 miles)
• Satan's Kingdom State Recreation Area (4.1 miles)
• Fernridge Park (4.4 miles)
• Wolcott Park (6.3 miles)
• Sperry Park (6.5 miles)

Hospitals

• St Francis Hospital (3.1 miles)
• Infectious Disease Division (4.6 miles)
• Menla Holistic Health (5.9 miles)

Cafes

• Starbucks (3.1 miles)
• Blue State Coffee (3.9 miles)
• Starbucks (4.5 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (6 miles)
• Dom's Coffee (6.7 miles)
• The Coffee Trade (6.7 miles)
• Birdhouse Coffee (7.1 miles)

Transportation

• Union Station (3.6 miles)
• Pratt & Whitney (5.7 miles)