Hughes Health And Rehabilitation in West Hartford, CT
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29 Highland Street, West Hartford, CT 06119
For more information about senior living options: (844) 490-3973
The nursing was excellent. The staff were kind and respectful. The quality of care was outstanding and the staff truly care about residents. The team works exceptionally well together with long-tenured staff contributing to continuity of care. The care given to Mom over four years was wonderful and beyond exceptional. The warmth in this home is contagious. The new check-in system is much better than the old manual process. The cozy and warm atmosphere with a caring staff made visiting a positive experience.
The reviewer would give this place zero stars. The facility is filthy and alarmingly dirty. The facility is very dated, dirty, and full of fruit flies. The evening staff from an agency could care less about the patients; they are rude, careless, and rough. The care provided is subpar; the facility is disgusting and appalling. The food served is inedible and not fit even for a dog. The hallways smell bad and patients were vomiting. The equipment, like wheelchairs, is falling apart. Staff ignore the patients and forget basic tasks, such as taking them to the bathroom. Do not send loved ones here; they will be left to rot. The facility looks like something out of a horror movie. Some staff are lazy and could use more training in patient care.Hughes Health and Rehabilitation in West Hartford is best suited for families that prize steady, compassionate nursing oversight delivered by long-tenured staff in a setting that feels like a home more than a hospital. The strongest case here is the people - nurses, aides, therapists, and administrators who stay for years and build real relationships with residents. When care is needed around the clock, that continuity matters: residents move through daily routines with familiar faces, and families gain peace of mind knowing familiar caregivers know their loved one's history. This is the facility where care quality, more than modern bells and whistles, shows up in the everyday tone of interactions and the ability to rely on staff when minutes count.
Those considering alternatives should note that Hughes does not fit every profile. Families seeking a sparkling, ultra-modern campus with pristine, odor-free surroundings and top-to-bottom brand-new equipment will likely be disappointed. The building's age and dated feel are frequently acknowledged in reviews, and some prospective residents will not tolerate visible signs of wear or inconsistent housekeeping. For households that cannot or will not engage in proactive advocacy - constantly checking in, requesting timely help, and pushing for rapid responses - there are other options in the area that may offer a more uniformly polished environment and crisper operation.
The strongest pros - genuine nursing excellence, consistent staffing, and a collaborative care culture - are not merely pleasing anecdotes; they are the core of Hughes's value proposition if the emphasis is on reliable medical and daily support. Multiple reviews highlight kind, respectful nursing care and a team approach that keeps residents moving forward. Long-tenured staff translate into lower turnover and established relationships, which reduces the risk of confusion or repeated explanations for families and residents alike. When the care team is cohesive and engaged, therapies and routines can progress with fewer interruptions, reinforcing the sense that the facility is a trusted home for long-term residency.
However, the weight of the cons cannot be ignored. A recurring thread centers on the facility's age and cleanliness concerns, with some visitors describing dirt, odors, and outdated equipment. Instances of delayed assistance, roughness from aides, or inconsistent responsiveness have been cited, and a few reviews recount experiences where attention to basic needs or privacy fell short. The contrast between the strongest praise for caregiving and the most serious complaints about the physical environment creates a decision crossroads: the quality of care can be excellent, but the setting and day-to-day operational reliability are uneven enough that families must actively verify and guard against lapses.
Practically, families evaluating Hughes should structure a rigorous site visit and conversations around concrete questions. Observe how quickly staff respond when call bells are pressed, and ask to speak with both nurses and aides about typical shifts and patient load. Inspect common areas and patient rooms for cleanliness and odor, and specifically inquire about maintenance on wheelchairs and other equipment. Request to speak with the therapy team about progress and consider how a long-term care plan would look, including how administrators handle transitions between shifts and the degree of hands-on involvement from leadership. Above all, demand transparency on staffing levels, turnover by unit, and a clear plan for addressing any concerns that arise.
In the end, Hughes Health and Rehabilitation is a practical choice for families who value dependable, personalized care anchored by a stable, experienced caregiving team. It is less suitable for those whose primary criteria are a pristine, modern facility and flawless day-to-day operations across every wing. The decision hinges on weighing the comfort of knowing long-tenured staff will be there to support a loved one against the reality that the building itself and certain processes may require ongoing diligence. For families willing to monitor closely, advocate thoughtfully, and prioritize genuine caregiver relationships, Hughes can be a wise, compassionate home - just one that often rewards proactive engagement as the price of admission.
170 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hughes Health And Rehabilitation in West Hartford, CT is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on both physical and mental wellness, this community provides a variety of activities, dining options, and assistance with daily living tasks.
Residents at Hughes Health And Rehabilitation can enjoy the convenience of an on-site beauty salon where they can receive professional hair and beauty treatments. They also have access to cable or satellite TV in their fully furnished apartments for entertainment purposes. For transportation needs, the community offers community-operated transportation as well as transportation arrangements for non-medical purposes and for doctors' appointments.
To stay connected with friends and family or to browse the internet, residents can utilize the computer center and Wi-Fi/high-speed internet available on-site. The dining room offers restaurant-style dining with special dietary restrictions accommodated. Housekeeping services are provided to ensure a clean and comfortable living environment.
For recreational activities, residents can make use of the fitness room to stay active or relax in the outdoor space or garden areas. There is also a gaming room where individuals can engage in various leisure activities. Additionally, there is a small library available for those who enjoy reading.
Regarding care services, Hughes Health And Rehabilitation has 24-hour call system and supervision to prioritize resident safety. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with meal preparation and service according to specialized diets like diabetes diet. Mental wellness programs are implemented to support residents' emotional health.
The community strives to create a vibrant social environment by offering concierge services and coordinating planned day trips for residents' enjoyment. Residents themselves can organize activities while scheduled daily activities ensure there is always something happening within the community.
Located in West Hartford, CT, Hughes Health And Rehabilitation benefits from its proximity to various amenities including cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to a range of services and resources in the surrounding area.
In summary, Hughes Health And Rehabilitation is a well-rounded assisted living community that prioritizes the physical and mental wellness of its residents. With numerous amenities and care services available, residents can enjoy an enriching and comfortable lifestyle while having their needs fully met.
Hughes Health And Rehabilitation is located at 29 Highland Street, West Hartford, CT 06119 in Hartford County, Connecticut
Hughes Health And Rehabilitation on seniors.fyi includes 10 photos including images showing outdoor, windows, trees, interior, building, entrance, pathway, stairs, and more.
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