Saint Joseph's Center

Pros

• The nurses at the facility are described as kind and wonderful, providing attentive care to residents.
• The staff made significant efforts to ensure family connections during lockdown through modifications like Zoom calls.
• The facility is noted for its cleanliness and the thorough care provided by nurses, MDs, CNAs, and social workers.
• There are numerous activities available for residents, including bingo and group outings, which help keep them engaged and active.
• Staff members interacting with residents in the dining room were friendly and accommodating of dietary needs.
• The dining room serves decent food, and families find it relatively inexpensive to dine there.
• The facility has implemented necessary health and safety precautions to reduce the spread of germs among patients.
• Residents feel valued and supported in maintaining their independence through various accommodations like grab bars and shower benches.

Cons

• The facility neglected to update vaccination records, resulting in unnecessary isolation for the resident.
• There were reports of terrible care and neglectful treatment towards patients, including unmet basic requests for water.
• One nurse demonstrated a harsh attitude towards patients, while an aide exhibited almost abusive behavior in the dining room.
• Communication issues with administrative staff led to distressing situations during medical emergencies.
• Concerns about overgrown toenails went unaddressed for weeks despite repeated alerts to staff.
• The center was described as depressing and had an unpleasant smell, contributing to a negative experience for residents and families.

Review

The reviews gathered from various family members and loved ones of residents at a rehabilitation and long-term care facility present a stark contrast in experiences that highlight significant discrepancies in patient care, attention to detail, and overall satisfaction with the services provided. While some families express gratitude for the compassionate care their loved ones have received, others voice deep concerns regarding neglect, inadequate support, and miscommunication.

One concerning review recounted an experience where a patient’s medical records were not updated adequately—specifically regarding COVID-19 vaccinations. This lapse led to a situation where a father with dementia was isolated for two weeks without proper communication or acknowledgment of his health status. The family visited daily but was left uninformed about critical aspects of his care. This highlights systemic issues within the facility related to record-keeping and the necessity for proper oversight in managing patients with cognitive impairments. Such oversights can significantly impact both physical well-being and emotional safety during rehabilitation.

In stark contrast, there are heartfelt testimonials praising the staff's efforts to maintain connections during isolation due to COVID-19 restrictions. Family members noted how the facility implemented Zoom calls and other means to ensure residents stayed connected with their loved ones during lockdowns, showcasing an understanding of the emotional toll such periods can take on both residents and families alike. The adherence to strict protocols reflected commendably on management as they prioritized health while maintaining social bonds.

Nevertheless, reports of neglectful behavior cannot be overlooked. Another reviewer described instances of simple requests like water going unmet while highlighting serious gaps in responsive care for patients who were gravely ill. This alarming observation suggests that while some staff exhibited kindness, there were also clear failures in meeting basic needs consistently—an indication that not all caregivers fulfill their roles adequately or respond promptly to resident requests.

In addition to concerning relational dynamics between staff and residents, specific incidents raised alarm bells about treatment practices within the facility. One reviewer expressed frustration over inadequate podiatric care for their mother, whose toenails had become uncomfortably overgrown due to infrequent visits from a podiatrist—a service only offered every three months despite apparent need. Furthermore, this review mentioned aggressive interactions between certain nurses and aides towards residents during meal times; these behaviors raise critical questions about training procedures, oversight issues within team dynamics, and whether harsh treatment is tolerated at all within caregiving environments.

Conversely, numerous positive experiences emerge from families who emphasize not only cleanliness but also engagement in activities offered throughout the week—from bingo games enticing residents with small prizes to knitting clubs fostering social interactions among peers. Many reviewers noted friendly staff willing to assist regardless of departments outside nursing—housekeeping included—which reinforces joy amidst challenging circumstances for many residents aiming for recovery through rehabilitation programs tailored specifically for their needs.

However well-intended these facilities may strive toward fulfilling their mission statements—fostering independence while maintaining safety—a lack of effective communication systems appears evident based on several accounts detailing difficulties contacting administrative staff or transferring necessary information seamlessly among caregivers involved in individual plans of care. Callers often faced frustratingly long wait times resulting from bureaucratic barriers when attempting essential conversations concerning medical updates or emergencies involving beloved family members living at home—the disconnection proving detrimental at critical moments.

All things considered; it becomes clear the inconsistent quality—and overall experience at this long-term care center—is troubling yet reflects broader themes prevalent across many similar facilities today: While compassion exists among frontline carers diligently working hard daily amidst overwhelming workloads—serious deficiencies contribute adversely impacting resident welfare ultimately bringing forth heightened emotional distress experienced by anxious families wishing only comfort knowing their loved ones receive adequate attention they deserve during transformative stages post-illness recovery journeys ahead together!

Restaurants

• Trumbull Pizza Company (0.3 miles)
• Crown Pizza (1.8 miles)
• McDonald's (2.4 miles)
• Bill's Drive-In (2.6 miles)
• Monroe Social (4.1 miles)
• Monroe Diner (4.3 miles)
• McDonald's (4.8 miles)

Physicians

• Patrignelli Robert J MD PC (1.3 miles)
• Advanced Radiology Consultants (1.5 miles)
• Yale New Haven Health Park Avenue Medical Center (3.4 miles)
• Pediatric Healthcare Associates (3.6 miles)
• Edward Michael Lane (3.6 miles)
• Bridgeport Family Health (4.2 miles)
• Vicente MD Diaz MBA (4.9 miles)

Pharmacies

• Walgreens (1.9 miles)
• CVS Pharmacy (3 miles)
• Rite Aid (3.8 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.5 miles)
• CVS Pharmacy (4.9 miles)
• CVS Pharmacy (5.1 miles)

Cafes

• Starbucks (2.5 miles)
• Aunties Cafe (4.4 miles)
• Starbucks (5.3 miles)
• Panera Bread (6.5 miles)
• Doughnut Inn (7.4 miles)
• Shearwater Coffee Bar (9.2 miles)
• Starbucks (9.5 miles)

Parks

• Twin Brooks Park (3.2 miles)
• Lake Mohegan (5.3 miles)
• Boothe Memorial Park Hawkwatch (6.6 miles)
• Gould Manor Park (7.9 miles)
• Collis P. Huntington State Park (8 miles)
• Silver Sands State Park (9.3 miles)

Places of Worship

• United Methodist Church of Monroe (3.7 miles)

Hospitals

• St Vincent's Medical Center (5.3 miles)
• Bridgeport Hospital (6.7 miles)
• Bridgeport Hospital (6.7 miles)
• Milford Campus Bridgeport Hospital (9.3 miles)
• Milford Hospital Walk In (9.4 miles)

Transportation

• Greater Bridgeport Transit Authority (6.8 miles)
• Metro-North BPT Rail Yard (6.9 miles)
• Amtrak (7 miles)
• Metro North - Fairfield Metro Station (8 miles)
• Metro North - Fairfield Train Station (9.3 miles)
• Metro North - Milford Train Station (9.4 miles)