Long Ridge Post - Acute Care
Save710 Long Ridge Road, Stamford, CT 06902
For more information about senior living options: (844) 490-3973
The staff at Civita Care Center Long Ridge is outstanding and compassionate. Maggie, the day shift nurse, is praised for her love, kindness, and exceptional care. Carolyn is thorough and efficient in caring for residents. Venice is described as gentle and reliable in medication administration. Ruth, the social worker, makes the care process seamless and is always available to answer questions. Kalpana, Micheline, Christelle, and Nucheri are incredibly kind and compassionate caregivers. Jasmine (occupational therapy), Peter (speech therapy), and Jay (physical therapy) are instrumental in patients' recovery. Romulus from housekeeping is recognized for his cheerful demeanor and keeping rooms spotless.
The staff appeared understaffed, causing long delays in basic care. There were multiple instances of poor hygiene, unreturned calls, and a lack of updates about medical conditions or treatments. The environment did not feel safe or supportive, and proper protocols were not consistently followed; concerns were dismissed. A high-fall-risk patient fell six times without a walker or wheelchair provided, resulting in injuries. The patient was found sitting in urine and feces on several visits, with delays due to shift changes. The facility was described as feeling like a country club, with staff accused of being crooked and disrespectful.Civita Senior Care Center, particularly the Long Ridge location in Stamford, CT, emerges in these accounts as a facility with a striking split in experiences. On one end, many families describe moments of heartbreak and alarm - episodes that raise serious questions about safety, staffing, and communication. On the other end, there are glowing, highly specific tributes to individual caregivers and therapists who reportedly provided extraordinary warmth, competence, and sustained support during trying times. Taken together, the collection paints a complex picture of a place that can feel both like a lifeline and, in other moments, a source of profound frustration and fear.
A recurring theme in the negative reviews is a sense of being routinely let down by basic standards of care. Families report that the facility appeared understaffed, leading to long delays in meeting residents' basic needs. Hygiene concerns appear repeatedly, with complaints about residents not receiving timely assistance and, in some cases, a resident being left sitting in urine or feces. In several accounts, calls from family members went unanswered or went unaddressed for extended periods, and updates about medical conditions or changes in treatment were described as infrequent or inconsistent. Beyond discomfort, these problems contributed to a perception that safety protocols were not consistently followed, leaving loved ones feeling exposed and anxious about what might happen instead of what was being done to prevent harm.
The most alarming anecdotes center on falls and subsequent injuries. One review depicts a rehabilitation patient who, despite being identified as a high fall risk, experienced more than six falls and sustained a fractured nose and head lacerations requiring stitches. The account also claims that the patient was not provided with essential assistive devices such as a walker or wheelchair, undermining safe mobility and recovery. Compounding the fear, the reviewer notes a rapid decline in the patient's condition during the stay, with repeated instances of neglect (e.g., a patient sitting in waste) and shifting staff schedules that left caregivers with the impression that residents were being left to "wait." The reviewer states that they ultimately removed their loved one from the facility for safety reasons, a decision that speaks to a broader concern about whether residents are truly protected.
Communication challenges appear as another persistent fault line. Several reviewers describe language barriers that hinder clear explanations of care plans and medical updates. CNA staff and nurses are said to have English-speaking difficulties that complicate day-to-day conversations with families, adding to the frustration and undermining trust at a time when families most need clarity. In another dimension of communication, some reviewers felt dismissed or met with excuses when concerns were raised, intensifying the sense that residents and families were not being heard or respected. Taken together, these notes form a pattern that many families find intolerable when a loved one's well-being depends on precise, responsive information and coordinated action.
Despite these troubling accounts, the same facility is also remembered by other families for moments of exemplary care and human connection. A number of reviews celebrate a different side of Civita - one where staff members went "above and beyond" to support both patients and their families. In particular, multiple testimonials highlight names of nurses, social workers, therapists, and aides who demonstrated compassion, professionalism, and attentiveness. Maggie, the day shift nurse, is praised for kindness and thorough communication; Carolyn is lauded for thorough and careful care; Venice is repeatedly described as a compassionate, timely, and reassuring presence who helped families navigate complex needs. Ruth, a social worker, is singled out for making care transitions smoother and for being readily available to answer questions. The appreciation extends to the therapy team - Jasmine, Peter, and Jay in PT and speech therapy - who are credited with playing pivotal roles in rehabilitation and morale. Kalpana, Micheline, Christelle, and Nucheri are named for their kindness and dedication, while Romulus from housekeeping is acknowledged for his cheerful, supportive demeanor. The reception area also receives gratitude from families who felt welcomed and valued from the moment of intake, with mentions of Nicole and Alicia at the front desk as "on top of" the process.
Several reviews go beyond individual staff and touch on the overall culture of Civita Care Center at Long Ridge. One message speaks to a transformative sense of safety and reassurance brought by a new system that, for a time, helped a resident feel secure and supported. Another set of comments contrasts sharply with the negative experiences, describing facilities as warm, welcoming places where families felt their loved ones were receiving compassionate care and where staff were described as "amazing," courteous, and genuinely caring. A few reviewers even describe the facility as a "country club" atmosphere - an impression that, for better or worse, underscores the variability in day-to-day experiences and expectations within the same institution. One lengthy endorsement highlights a patient's recovery journey after a brain event, with particular gratitude directed at a team that included nurses, therapists, and social workers who formed a cohesive network around the patient and family.
The most recent endorsements emphasize strong, ongoing gratitude. Families report being moved to Civita and witnessing a visible improvement in the quality of care and communication. They speak of staff who listen, respond promptly to concerns, and create a supportive environment in which both residents and family members feel seen and valued. The tone in these accounts is celebratory, with several reviewers expressing personal joy at their loved ones thriving, often attributing that progress to the dedication of named caregivers and the collaborative effort of the care team. They also note the facility's convenient location and accessibility for families in nearby counties, reinforcing the sense that Civita can be a practical and comforting option for rehabilitative and long-term care.
In summary, the collection of experiences surrounding Civita Care Center Long Ridge reveals a facility capable of delivering profound, life-affirming care when it has adequate staffing, effective communication, and consistent adherence to safety protocols. Yet it also shows that when those elements falter, concerns about basic needs, safety, and respectful treatment can become deeply distressing for families already navigating the emotional terrain of elder care. The narratives converge on a clear message: the quality of care hinges on reliable staffing, clear and compassionate communication, and a culture that consistently prioritizes patient safety and dignity. For families considering Civita, these reviews suggest a thoughtful, balanced approach - acknowledging the potential for outstanding, person-centered care while remaining vigilant about safety, hygiene, and responsiveness.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Westchester Cty (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Long Ridge Post-Acute Care is a premier assisted living community located in Stamford, CT. Our community offers a wide range of amenities and care services to provide residents with a comfortable and enjoyable living experience.
Our amenities include a beauty salon, where residents can pamper themselves and maintain their personal grooming routine. We also offer cable or satellite TV in each resident's room, ensuring that they can stay entertained and connected with the outside world. Community-operated transportation is available for residents who need assistance getting to appointments or running errands.
For those who enjoy technology, we have a computer center with internet access, allowing residents to surf the web or stay in touch with loved ones. Our dining room provides restaurant-style dining experiences, where residents can enjoy delicious meals prepared by our talented culinary team. We also offer special dietary restrictions for those with specific needs.
Long Ridge Post-Acute Care has various spaces for recreational activities, including a fitness room and gaming room where residents can exercise and engage in friendly competition. Our outdoor space includes a garden area where residents can relax and enjoy the outdoors. A small library is also available for those who love to read.
We understand the importance of maintaining a clean living environment, which is why we provide housekeeping services to all our residents. Each resident has access to their own private bathroom for added privacy and convenience. Move-in coordination services are available to ensure a smooth transition into our community.
Additionally, our care services are designed to meet the individual needs of each resident. This includes 24-hour call systems and supervision to ensure their safety at all times. Our trained staff assist with activities of daily living such as bathing, dressing, and transfers when needed. Medication management is provided to ensure that residents take their medications correctly.
Mental wellness programs are offered to support emotional well-being, while transportation arrangements can be made for non-medical purposes as well as doctors' appointments. We have a wellness center where residents can access resources and support for maintaining their health.
At Long Ridge Post-Acute Care, residents can enjoy high-speed internet access throughout the community with Wi-Fi. This allows them to stay connected with family and friends online. Concierge services are also available to assist residents with any needs or requests they may have.
Our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to various amenities and services in the surrounding area.
At Long Ridge Post-Acute Care, we strive to provide a comfortable and vibrant living environment for our assisted living residents. With our exceptional amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the support they need.
Long Ridge Post - Acute Care is located at 710 Long Ridge Road, Stamford, CT 06902 in Fairfield County, Connecticut
Long Ridge Post - Acute Care on seniors.fyi includes 5 photos including images showing interior, windows, dining, salon, outdoor seating, patio, umbrellas, building exterior, and more.
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Interior
Bedroom
Windows
Patio
