Visiting Angels, Stamford, CT in Stamford, CT

Pros

• Visiting Angels provided fantastic communication and attentive care.
• The staff were flexible, easy to schedule with, and always acted in the best interests of the family.
• The home live-in aide was wonderful, and the family was sad to see her go.
• Visiting Angels quickly found qualified caregivers and matched them well to the family's needs.
• The caregivers were compassionate, professional, and treated the loved ones like family.
• Heather, Kristi, and the office team were caring, respectful, and responsive.
• The service gave families peace of mind and support during difficult times.
• Jim and Carol Keane were described as genuinely invested and a blessing to families.
• Visiting Angels allowed loved ones to stay safely at home with improved quality of life.
• The overall experience was highly recommended by grateful families.

Cons

• One reviewer advised readers to run from the company, calling it unreliable.
• Another reviewer reported that care providers repeatedly no-showed without notice, making consistent care impossible.
• A further reviewer noted there was no replacement available when a caregiver didn't show, placing a burden on the family.
• That same reviewer expressed disappointment with the quality and level of care and stated they would not recommend the agency.

Review

Visiting Angels Stamford is best suited for families who want highly personalized in-home care that allows a loved one to stay in familiar surroundings while receiving hands-on support. The model works especially well for those transitioning from hospital or nursing-home care, for seniors managing dementia, and for residents recovering from surgeries who need flexible, short- or longer-term assistance. The reviews repeatedly highlight a care team that quickly establishes trust, matches caregivers to personality and needs, and maintains open lines of communication with families and coordinators. When independence at home is the priority and a responsive, relationship-driven agency is valued, this Stamford office stands out.

Those who may want to explore alternatives include families demanding strictly locked-in, 24/7 coverage with zero risk of caregiver absences. A subset of reviewers flagged inconsistent attendance and no-shows, with some families left scrambling when replacements weren't readily available. For clients requiring always-on, unwavering staffing or a controlled, single-stay schedule, exploring other agencies or facility-based options may reduce last-minute disruption. In short, if reliability on a minute-by-minute basis is non-negotiable, a few documented experiences counsel caution and comparison-shopping.

The strongest pro package rests on exceptional caregiver matching, flexible scheduling, and attentive office support. The agency consistently delivers compassionate, capable caregivers who engage with clients' routines and hobbies, often becoming trusted companions as well as nurses' aides. Several families laud the hands-on coordination provided by the Keane team, including office leadership and case managers who check in, troubleshoot, and pivot quickly when needs shift. Practical effectiveness shines in real-world wins: a caregiver who enables safe cooking and daily activities at home; an RN-level presence accompanying a patient through recovery; and staff who sustain morale through difficult health declines.

Where the positives meet the main drawbacks, the offset hinges on proactive planning and clear expectations. The strongest care stories show reliable communication, rapid caregiver placement, and the ability to scale services up or down as family dynamics change. The potential cons - no-shows or inconsistent replacements - are not universal, but they recur in a few accounts. The key to reducing risk lies in requesting a concrete backup plan, defining primary and backup caregivers, and insisting on prompt notification when substitutions are necessary. Families that push for a documented contingency and regular, scheduled check-ins tend to experience the true benefits with far fewer gaps.

In practice, this agency is a compelling choice for households aiming to preserve home life for a loved one while securing professional oversight. The most persuasive evidence centers on dementia care, post-surgical recovery, hospice-support-adjacent needs, and long-running at-home arrangements where a caregiver becomes a trusted liaison for family members who live far away. The Keane-led team emphasizes careful caregiver evaluation, transparent communication, and dependable follow-through, evidenced by multiple stories of caregivers fitting seamlessly into family routines and easing caregiver burden for adult children.

The bottom line: Visiting Angels Stamford excels for families who can embrace flexible scheduling, strong caregiver matching, and active office engagement as the backbone of a successful home-care plan. It is less suited for those who require absolute, never-fail coverage every hour of every day without alternative staffing options. For most families seeking to keep a loved one safely at home with dignified, attentive support, the advantages - compassionate, dependable aides; responsive coordination; and proven, places-to-start care planning - outweigh the potential disruptions. A candid conversation should focus on backup coverage, caregiver continuity, and a clearly defined service blueprint before committing.

This portion of Stamford, Connecticut offers a variety of amenities and services that may be appealing to seniors looking for a convenient and bustling neighborhood. With multiple pharmacies, physicians' offices, restaurants, places of worship, hospitals, parks, cafes, transportation options, and even a movie theater nearby, residents would have easy access to essential resources and entertainment. The close proximity to Stamford Hospital and other medical facilities ensures quality healthcare is readily available. The abundance of parks also provides opportunities for outdoor activities and relaxation. Additionally, the presence of public transportation hubs like Stamford Transportation Center and Metro-North stations make it convenient for seniors to navigate the area or travel to neighboring towns. Overall, this part of Stamford offers a well-rounded living environment with plenty of conveniences nearby for seniors to enjoy.

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)

Physicians

• Stamford Health (0.5 miles)
• Ned L McEwan DDS (1.3 miles)
• The Heart Center (1.5 miles)
• Andrews Adu Adade (1.7 miles)
• The Stein Dental Group (2.6 miles)
• Darien Medical Center (4.2 miles)
• Stamford Health Medical Group (4.2 miles)

Restaurants

• Table 104 Osteria and Bar (0.6 miles)
• Brick House Bar & Grill (1.6 miles)
• Bradford's Grill & Tavern (1.6 miles)
• Taco Bell (2 miles)
• T's Pizza Kitchen (2.2 miles)
• Elm Street Diner (2.4 miles)
• Sign of the Whale (2.4 miles)

Places of Worship

• Congregation Agudath Sholom (1.3 miles)
• Basilica Of St John The Evangelist (1.8 miles)
• Stanwich Congregational Church (3.9 miles)
• Church of the Holy Spirit (3.9 miles)
• St Thomas More Church (4 miles)

Hospitals

• Stamford Hospital (1.4 miles)
• Bendheim Cancer Center (4.6 miles)
• Greenwich Hospital (4.6 miles)
• Northeast Medical Group Family Medicine - Rye Brook (8 miles)

Parks

• Mill River Park (1.6 miles)
• Latham Park (1.6 miles)
• Woodland Park (2.8 miles)
• Kosciuszko Park (2.9 miles)
• Cove Island Park (3.2 miles)
• Cos Cob Park (3.7 miles)
• Greenwich Point Park (4.3 miles)

Cafes

• Donuts Delight (1.7 miles)
• Starbucks (2.1 miles)
• Coffee For Good (4.2 miles)
• Caffe Nero (4.5 miles)
• Espresso NEAT (4.5 miles)
• Starbucks (4.7 miles)
• Zumbach's Gourmet Coffee (5.8 miles)

Transportation

• Stamford Transportation Center Bus/Train Metro North & Amtrak (2.1 miles)
• Cos Cob Metro-North Train Station (3.7 miles)
• Greenwich Station (5 miles)
• Metro North Rowayton Station (5.9 miles)
• Port Chester Train Station (7.5 miles)
• Westchester County Airport (HPN) (7.6 miles)
• Million Air White Plains (7.9 miles)

Theaters

• AMC Port Chester 14 (7.4 miles)