Fairfield Family Care in Stamford, CT

Pros

• Fairfield Family Care made him feel welcome and assured that he would be well cared for, and they delivered.
• The caregivers were kind, patient, and very well trained.
• The staff were courteous, supervisory visits were informative, and the director has been very helpful over the years.
• One reviewer described a caregiver as an absolute angel.
• The office staff were kind, gracious, warm, and supportive through the process.
• They hand-pick the right person for the case.
• The care brought peace back into the family's lives.
• Fairfield Family Care provided reliable and attentive care.
• The care made the dad happier and more comfortable.
• The team introduced themselves before care began, helping the family feel at ease.

Cons

• They describe Fairfield Family Care as sending the worst low-life caregivers who arrived late, sometimes not at all, slept on night shifts, and were rude to their elderly parents.
• They claim the owner is a scam artist who hires anyone regardless of background, keeps caregivers off the books, and pays under minimum wage with no overtime.
• They allege the owner bribed clients with free service to stay and warned others to stay away.
• They report a caregiver stealing money and the owner discouraging police involvement because of illegal pay practices.
• They say many aides are not trained, some speak little English, and there is a language barrier that hinders proper care.
• They accuse the agency of false advertising and a lack of integrity.
• They note unreliability and poor communication, with schedule changes and unclear expectations.
• They claim the owner is not licensed in NY and misrepresents background checks and citizenship, advising that the franchise should not see clients.

Review

Fairfield Family Care in Stamford is best suited for families that prize in-home companionship and a warm, personal touch, and are prepared to take an active role in caregiver matching and scheduling. When a good fit is established, families repeatedly note the comfort and calm that comes from a caregiver who truly connects with their loved one, attends to daily routines with gentleness, and can step in quickly for appointments or emergencies. The model rewards-driven relationships over rigid, institutional settings, so households comfortable with hands-on supervision and ongoing caregiver selection tend to see the strongest, most lasting benefits. This is not a hands-off option; it requires proactive involvement from the family.

Those who should consider alternatives are the ones who cannot tolerate variability in staffing, or who require stringent payroll transparency and licensed operations. A number of reviews raise red flags about background checks, on-the-books payroll, and some claims of lax enforcement by leadership. Several comments question the owner's licensing status and overall business integrity, with implications for accountability and financial compliance. For families that prioritize absolute consistency, predictable scheduling, and airtight compliance, exploring larger, clearly licensed providers with a documented payroll and standardized caregiver assignment may be a safer, more predictable path.

The strongest positives center on caregiver warmth, attentiveness, and a sense that the agency can hand-pick a compatible caregiver for the case. Multiple reviews praise aides who are kind, patient, and well-intentioned, and there are recurring anecdotes about improved quality of life and a reassuring presence in the home. Supervisory visits, when they occur, are cited as informative and supportive, and several families highlight how the staff's courtesy and professionalism helped them breathe easier during difficult stretches. For clients seeking a home-based option that emphasizes personal connection and individualized attention, these elements can translate to meaningful daily relief and morale boosts for both the senior and their family.

Still, the drawbacks are significant and should weigh heavily in any decision. Consistent complaints describe caregivers arriving late, or not showing up, and schedules shifting without clear communication. Language barriers and uneven training levels among aides appear in several reviews, with some families reporting aides who did not understand important care needs or could not follow dietary or medical instructions. There are references to high turnover and a lack of continuity, making it hard to establish a reliable care routine. On the administrative side, several reviewers allege disorganization, inconsistent guidance from office staff, and the perception that some personnel decisions were not transparent. Taken together, these issues undermine trust and predictability, which are non-negotiables in ongoing in-home care.

The key question becomes whether the pros can meaningfully offset the cons through careful planning and vigilant oversight. When a strong, well-matched caregiver is retained and supported by proactive supervision, the benefits - home comfort, personalized care, and emotional reassurance - often justify the effort and cost. The accessibility of flexible scheduling and the comfort of having a familiar face in the home can be decisive for families dealing with dementia, memory loss, or post-hospital recovery, especially when hospital-to-home transitions are a priority. The agency's stated capability to hand-pick caregivers and provide director involvement can work in a family's favor if expectations are explicit and contracts are clear about payroll, background checks, and continuity guarantees.

For decision-makers weighing Fairfield Family Care, the recommendation is practical and conditional. If a robust framework for accountability, predictable scheduling, and legal compliance is non-negotiable, it is prudent to compare with providers that publish verifiable payroll practices and hold full licensure with transparent background-check processes. If the family can support close oversight, demand consistency, and value deeply personalized, in-home companionship, Fairfield Family Care can be a compelling option that keeps loved ones at home with dignity and warmth. The right choice hinges on aligning the agency's strengths - care continuity, caregiver compatibility, and attentive supervision - with the family's capacity to manage staffing variability and ensure ongoing compliance.

This part of Stamford, Connecticut offers a convenient and well-rounded environment for senior living. With several physicians, hospitals, and pharmacies in close proximity, healthcare services are easily accessible. Places of worship provide opportunities for spiritual fulfillment, while parks offer recreational options for outdoor activities and relaxation. A variety of restaurants cater to different tastes, and cafes provide cozy spaces for socializing or enjoying a quiet cup of coffee. The transportation options make it easy to get around the area or visit nearby towns, while the local theater offers entertainment options for movie buffs. Overall, this part of Stamford provides a balanced mix of amenities that would support a comfortable and fulfilling lifestyle for seniors.

Physicians

• Ned L McEwan DDS (0.4 miles)
• Andrews Adu Adade (0.7 miles)
• The Heart Center (1.1 miles)
• Stamford Health (1.2 miles)
• The Stein Dental Group (2.4 miles)
• Darien Medical Center (3.3 miles)
• Stamford Health Medical Group (3.4 miles)

Places of Worship

• Congregation Agudath Sholom (0.6 miles)
• Basilica Of St John The Evangelist (1 miles)
• St Thomas More Church (3.4 miles)
• Church of the Holy Spirit (4.5 miles)
• Stanwich Congregational Church (4.9 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.6 miles)

Parks

• Latham Park (0.6 miles)
• Mill River Park (0.8 miles)
• Woodland Park (2.1 miles)
• Kosciuszko Park (2.1 miles)
• Cove Island Park (2.2 miles)
• Cos Cob Park (3.8 miles)
• Greenwich Point Park (4 miles)

Restaurants

• Brick House Bar & Grill (0.7 miles)
• Bradford's Grill & Tavern (0.7 miles)
• Taco Bell (1 miles)
• Table 104 Osteria and Bar (1.2 miles)
• T's Pizza Kitchen (1.4 miles)
• Elm Street Diner (1.4 miles)
• McDonald's (1.6 miles)

Hospitals

• Stamford Hospital (0.9 miles)
• Bendheim Cancer Center (5 miles)
• Greenwich Hospital (5 miles)

Cafes

• Donuts Delight (0.9 miles)
• Starbucks (1.7 miles)
• Caffe Nero (3.7 miles)
• Espresso NEAT (3.7 miles)
• Starbucks (4 miles)
• Coffee For Good (4.6 miles)
• Zumbach's Gourmet Coffee (5.9 miles)

Transportation

• Stamford Transportation Center Bus/Train Metro North & Amtrak (1.3 miles)
• Cos Cob Metro-North Train Station (3.9 miles)
• Metro North Rowayton Station (5.1 miles)
• Greenwich Station (5.3 miles)
• East Norwalk Train Station (7.7 miles)
• Port Chester Train Station (7.8 miles)
• Westchester County Airport (HPN) (8.4 miles)

Theaters

• AMC Port Chester 14 (7.7 miles)