The Residence at Summer Street

Pros

• The staff at Residence at Summer Street are exceptional, providing kind, attentive, and accommodating care to the residents.
• Residents enjoyed a friendly and welcoming community atmosphere during meal times and activities, fostering socialization among them.
• The facility is clean, well-maintained, and offers a variety of engaging activities for residents.
• Families expressed gratitude for the seamless transition their loved ones experienced when moving to the community.
• The dining experience is highly praised, with residents enjoying delicious and healthy food prepared by the talented culinary team.
• Overall satisfaction with the community has led families to recommend Residence at Summer Street to others seeking assisted living solutions.
• The leadership team is engaged and dedicated, contributing significantly to the positive experiences of both residents and their families.
• Many reviews highlight how quickly new residents adapt to their living situation, feeling comfortable in their new home almost immediately.

Cons

• One reviewer expressed dissatisfaction with the significant increase in their father’s bill over the course of a year, feeling misled by "bait & switch" tactics regarding pricing promises.
• Another individual mentioned random charges being added to the bill, which were initially claimed to be included in the overall expenses.
• A potential resident felt that the community appeared mostly vacant during their tour and lacked engaging staff presence.
• One reviewer found the atmosphere to feel too institutional and reminiscent of a hospital rather than a welcoming environment.
• There were instances of issues reported with cleaning staff, despite overall satisfaction with other aspects of the facility.
• A visitor noted that although it was a beautiful place, they felt there wasn't much to do for residents, leading to reservations about choosing it for their parents.

Review

The Residence at Summer Street: A Comprehensive Overview

The Residence at Summer Street has garnered a mix of reviews from families seeking assisted living solutions for their loved ones. Many families have expressed satisfaction with the facility, highlighting its clean and modern environment, exceptional staff, and vibrant community atmosphere. For instance, one reviewer noted that during a challenging transition period for their father, the representatives were accommodating and helpful in meeting their needs. This sentiment was echoed by multiple families who emphasized the caring nature of the staff and how well they integrated new residents into community life. The sense of camaraderie among residents during meal times contributed to a welcoming environment that many found uplifting.

One prominent feature mentioned across various reviews is the dedication exhibited by the staff members at The Residence at Summer Street. Families remarked on how the personnel, including those in leadership positions like Executive Director Jorge C., Marlene S., Betsy M., Erica B., and Chef Justin S., maintained high standards of care and engagement with residents. Reviewers praised them for going above and beyond to ensure a seamless transition for their loved ones moving from home to assisted living—indicating appreciation not just for routine care but also for individual attention and compassion.

However, some reviews pointed to significant concerns regarding transparency in pricing. One unhappy reviewer mentioned their frustration with a staggering 50% increase in billing within just one year—a stark contrast to initial assurances about reasonable price hikes over time. They described feeling misled by bait-and-switch tactics and noted unexpected charges that further strained financial resources. This negative experience contrasts sharply with other positive reviews that focus on community support but certainly highlights an important aspect potential residents should consider when evaluating long-term options at The Residence.

Despite mixed opinions on pricing practices, many families still reported overall satisfaction regarding cleanliness, safety, social activities, dining experiences, and amenities offered within the facility. Several reviewers described delicious meals made from quality ingredients as noteworthy aspects of life at The Residence. An extensive menu was not only enjoyable but promoted socialization among residents during shared dining experiences—where laughter and cheerful interactions were commonplace.

Additionally, various recreational opportunities provided by The Residence helped residents feel engaged and active within the community. Activities such as art sessions, music concerts, discussion groups, outdoor events on the patio when weather permitted—including friendly games—were frequently highlighted as crucial elements attracting prospective residents or reassuring current residents about quality of life.

Overall impressions suggest that while there are valid concerns regarding financial practices that warrant attention from management to ensure potential future clients understand all costs involved upfront before making decisions about placement—especially given rising costs—the experience of interaction with dedicated staff members fostering meaningful connections proved invaluable for many families navigating these transitional periods in care needs for their loved ones. Those seeking upscale living arrangements infused with compassionate care might find what they are looking for at The Residence at Summer Street despite noted areas needing improvement.

This part of Stamford, Connecticut, offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With multiple physicians and healthcare facilities nearby such as Ned L McEwan DDS and Stamford Health, residents can easily access medical care. The abundance of parks like Latham Park and Mill River Park provides opportunities for outdoor recreation and relaxation. There are also plenty of dining options including Brick House Bar & Grill and Elm Street Diner for enjoyable meals. In terms of transportation, the Stamford Transportation Center is conveniently located for easy access to buses, trains, and Amtrak services. Overall, this area provides a well-rounded community with essential resources for seniors seeking a peaceful and convenient lifestyle in Stamford.

Physicians

• Ned L McEwan DDS (0.2 miles)
• Andrews Adu Adade (0.6 miles)
• The Heart Center (1 miles)
• Stamford Health (1.3 miles)
• The Stein Dental Group (2.5 miles)
• Darien Medical Center (3.3 miles)
• Stamford Health Medical Group (3.3 miles)

Parks

• Latham Park (0.5 miles)
• Mill River Park (0.6 miles)
• Kosciuszko Park (2 miles)
• Cove Island Park (2.1 miles)
• Woodland Park (2.2 miles)
• Cos Cob Park (3.8 miles)
• Greenwich Point Park (3.9 miles)

Restaurants

• Brick House Bar & Grill (0.5 miles)
• Bradford's Grill & Tavern (0.6 miles)
• Taco Bell (0.9 miles)
• T's Pizza Kitchen (1.2 miles)
• Elm Street Diner (1.2 miles)
• Table 104 Osteria and Bar (1.3 miles)
• McDonald's (1.5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)

Places of Worship

• Congregation Agudath Sholom (0.6 miles)
• Basilica Of St John The Evangelist (0.9 miles)
• St Thomas More Church (3.4 miles)
• Church of the Holy Spirit (4.7 miles)
• Stanwich Congregational Church (5 miles)

Hospitals

• Stamford Hospital (0.8 miles)
• Bendheim Cancer Center (5 miles)
• Greenwich Hospital (5 miles)
• Northeast Medical Group Family Medicine - Rye Brook (8.4 miles)

Cafes

• Donuts Delight (1 miles)
• Starbucks (1.6 miles)
• Caffe Nero (3.7 miles)
• Espresso NEAT (3.7 miles)
• Starbucks (4 miles)
• Coffee For Good (4.6 miles)
• Zumbach's Gourmet Coffee (6 miles)

Transportation

• Stamford Transportation Center Bus/Train Metro North & Amtrak (1.2 miles)
• Cos Cob Metro-North Train Station (3.8 miles)
• Metro North Rowayton Station (5.1 miles)
• Greenwich Station (5.2 miles)
• East Norwalk Train Station (7.7 miles)
• Port Chester Train Station (7.7 miles)

Theaters

• AMC Port Chester 14 (7.7 miles)