Bishop Wicke Health & Rehab Center

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Bishop Wicke Health & Rehab Center Bishop Wicke Health & Rehab Center Bishop Wicke Health & Rehab Center

Bishop Wicke Health & Rehab Center

584 Long Hill Avenue, Shelton, CT 06484

For more information about senior living options: (844) 490-3973

3.3 from 18 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
3
1 stars
5

Skilled Nursing Facility

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    Overall Review of Bishop Wicke Health & Rehab Center

    Pros

    • pro The staff are very nice and the care is generally satisfactory.
    • pro The entire staff is wonderful, including Wesley the mascot.
    • pro The grandmother received nurturing care that greatly pleased the family.
    • pro The staff have been very accommodating for family concerns or requests regarding care.
    • pro The recreation staff provides daily activities, music and crafts for residents.
    • pro The staff are kind, courteous and professional, and residents are guided through their daily routines.
    • pro The nurses and chef are caring, friendly, respectful and willing to help.
    • pro The facility is highly recommended by families for caring, supportive service.

    Cons

    • pro The nursing is described as shitty, with undertrained staff, bullying attitudes, shirking responsibility, and lazy, incompetent care.
    • pro The staff's incompetence is described as amazing, with advice to take loved ones elsewhere.
    • pro The front desk operator is described as rude and unhelpful, refusing to connect to the therapy department because she was "too busy," leaving a poor first impression.
    • pro A room is described as very crowded and a patient struggled to move around in a wheelchair, causing sadness and distress, with concern that no one had noticed this.
    • pro The reviewer questions how such problems could go unnoticed and asks for a way to contact someone, implying a lack of responsiveness.

    Review

    A long-running read through these notes paints a care facility that elicits a broad spectrum of experiences. On one hand, many visitors describe a setting where the majority of the staff are kind, courteous, and professional, contributing to a generally satisfactory experience in terms of care, meals, and comfortable rooms. In these accounts, the people who work there are often described as thoughtful and supportive, and families appreciate the steady, attentive presence that helps their loved ones feel seen and cared for. The tone in these stories ranges from grateful to proud, with compliments about meals, room upkeep, and the reliability of some caregivers who show up consistently.

    Yet the picture is not uniformly glowing. A number of reviewers express deep frustration with what they call "the new normal" of nursing care - accusations of undertrained staff, bullying attitudes, and shirking of responsibility. One writer's emotional lament about the level of care received by the elderly is delivered with heartbreak and a sharp critique of administrative and frontline performance. In that voice, there is a clear sense of dismay about the gaps between what families expect and what they perceive on the ground, and a worry that patient dignity and safety are compromised when staff appears disengaged or overwhelmed.

    Despite the mixed notes, there are standout moments of gratitude that shine through. Several families speak of deeply positive experiences that center on nurturing care for their loved ones. One reviewer cannot thank the staff enough for all they do for their mother, even mentioning a mascot named Wesley as part of a warm, welcoming environment. In these testimonials, high regard is given to the kindness of caregivers, the attention to individual needs, and the sense that the facility functions like a second home where residents are treated with respect and affection. When the facility earns this level of praise, it resonates as a testament to the people who show up with compassion day after day.

    Long-term residents and their families repeatedly highlight the value of stability and continuity of care. A review notes that a relative has been a resident for more than five years and has benefited from staff who are accommodating to family concerns and requests. The recreation program stands out in these accounts, with daily activities, music, and crafts that help keep residents engaged and connected to a sense of normalcy. The writer emphasizes how comforting it is to know that this is the facility that was recommended for their relative, reinforcing a sense of trust built over years of observation and experience.

    Nevertheless, not every encounter leaves a positive imprint. Some reviews call out negative first impressions and communication hurdles, such as a rude front desk operator who would not connect a caller to the therapy department, insisting she was too busy. This kind of interaction, described as a "not a good first impression," underscores how important front-line communication is to prospective families when evaluating a care home. The tension between welcoming, efficient service and moments of perceived indifference appears repeatedly in these accounts.

    There are also notes of concern about physical conditions and safety. One reviewer recounts seeing a room that was crowded and, more troubling, a patient struggling to maneuver around her bed in a wheelchair, resulting in sadness and crying. The writer's question about how such situations can occur and whether there is a way to contact someone for follow-up points to a desire for transparency and accountability, as well as practical steps to prevent similar situations in the future. This vignette serves as a reminder that even in a well-meaning facility, lapses in space management and patient flow can have a real emotional impact on residents and their families.

    Against this backdrop of praise and concern, the Bishop Wicke community is depicted as a place of meaningful relationships and daily routines. One family describes how their mother-in-law has regained freedom to focus on her abilities, with staff who are kind, courteous, and professional guiding her through her usual day and activities. Residents are taken to movies, plays, shopping, and other outings, reinforcing the sense that life there can resemble a fulfilling, outward-facing existence rather than a mere placement. The sense of belonging - "two homes as we make Bishop Wicke part of our own" - captures a powerful emotional resonance for families who have entrusted care to this community.

    Memorialized within these reviews are deeply personal, enduring connections. A mother named Jerri Thornton spent nearly three years at Bishop Wicke and was loved by nurses and the chef, described as caring, friendly, respectful, and endlessly willing to help. The writer expresses heartfelt gratitude for the care provided before the mother's passing in 2016, a reminder that for many families, the facility is not just a place of service but a place where meaningful relationships leave a lasting imprint. Other accounts recount a son's experience with his aging father, who was treated very well during several weeks, challenged to improve through physical therapy, and supported by a professional and kind staff.

    Taken together, these voices sketch a complex portrait of a care facility that can be a source of comfort, continuity, and joy for some families, while also provoking concern and calls for improvement from others. The warm narratives - stories of nurturing care, daily activities, and staff who go the extra mile - stand alongside critiques about training, communication, and physical conditions that could benefit from closer attention. For families evaluating Bishop Wicke or similar communities, the thread running through these reviews is clear: care quality is deeply personal, highly variable, and often dependent on the day-to-day interactions with the people who work there. The overarching message is one of appreciation tempered by vigilance, gratitude tempered with a desire for ongoing improvement, and a recognition that every resident's experience rests in the delicate balance between compassion, competence, and clear, responsive communication.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Bishop Wicke Health & Rehab Center in Shelton, CT is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as a fully furnished facility with private bathrooms for their comfort and convenience. There is also a computer center and Wi-Fi/high-speed internet available for residents to stay connected.

    Bishop Wicke Health & Rehab Center offers restaurant-style dining with special dietary restrictions taken into consideration. The community also provides housekeeping services to ensure a clean and comfortable living environment. For recreation and entertainment, there is a gaming room, small library, and outdoor space for residents to enjoy.

    In terms of care services, the community has 24-hour call systems and supervision to ensure the safety and well-being of the residents. Assistance with activities of daily living such as bathing, dressing, and transfers are provided by trained staff members. Medication management is also available to ensure that residents receive their required medications on time.

    Bishop Wicke Health & Rehab Center takes pride in promoting mental wellness with its mental wellness program. Residents can engage in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are provided for any additional needs or assistance.

    The location of Bishop Wicke Health & Rehab Center is convenient with several amenities nearby. There are multiple cafes, parks, pharmacies, restaurants, physicians' offices, hospitals, transportation options, and places of worship in close proximity to the community.

    Overall, Bishop Wicke Health & Rehab Center is an assisted living community that offers top-notch amenities and care services in a welcoming environment designed to enhance the quality of life for its residents.

    Nearby Places of Interest

    This part of Shelton, Connecticut offers a range of amenities and services that may be appealing for seniors looking to settle in the area. With a variety of dining options such as Wendy's, Matto, and Planet Pizza nearby, residents can enjoy convenient access to different cuisines. Additionally, there are several pharmacies in close proximity including Walgreens and CVS Pharmacy for easy access to medication and healthcare needs. For leisure activities, parks like Boothe Memorial Park Hawkwatch and Silver Sands State Park offer beautiful outdoor spaces for relaxation and recreation. In terms of healthcare, there are reputable facilities like Milford Hospital Walk In and Associated Neurologists of Southern Connecticut PC nearby. Transportation is also accessible with the Metro North - Milford Train Station located just a few miles away. Overall, this part of Shelton provides a well-rounded environment with various resources that could cater to the needs of older individuals considering senior living in the area.

    Restaurants

    • Wendy's (0.9 miles)
    • Matto (1.1 miles)
    • Planet Pizza (1.1 miles)
    • Spotted Horse Tavern Shelton (1.4 miles)
    • Panchero's Mexican Grill (1.4 miles)
    • Bad Sons Beer Company (3.1 miles)
    • McDonald's (3.5 miles)

    Pharmacies

    • Walgreens (1.3 miles)
    • CVS Pharmacy (1.5 miles)
    • CVS Pharmacy (3.2 miles)
    • Rite Aid (4 miles)
    • Rite Aid (4.4 miles)
    • Costco Bakery (4.4 miles)
    • CVS Pharmacy (4.4 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Aunties Cafe (2.7 miles)
    • Panera Bread (4.5 miles)
    • Starbucks (4.5 miles)
    • Starbucks (4.6 miles)
    • Starbucks (5.8 miles)
    • Doughnut Inn (6.3 miles)

    Physicians

    • Medical Imaging Systems (1.7 miles)
    • Neurological Specialists PC (1.8 miles)
    • Steeves Corrie MD (1.8 miles)
    • Associated Neurologists of Southern Connecticut PC (3.9 miles)
    • Vicente MD Diaz MBA (4.1 miles)
    • Primary Care Associates PC (5.9 miles)
    • Patrignelli Robert J MD PC (6.5 miles)

    Parks

    • Boothe Memorial Park Hawkwatch (3.3 miles)
    • Silver Sands State Park (5 miles)
    • Twin Brooks Park (5.5 miles)

    Hospitals

    • Milford Hospital Walk In (4.1 miles)
    • Milford Campus Bridgeport Hospital (4.8 miles)
    • Veterans Affairs CT Healthcare System: West Haven Medical Center (7.1 miles)
    • Bridgeport Hospital (7.3 miles)
    • Bridgeport Hospital (7.4 miles)
    • St Vincent's Medical Center (7.8 miles)

    Transportation

    • Metro North - Milford Train Station (4.6 miles)
    • U-Haul Moving & Storage of Orange (5.4 miles)
    • Metro North West Haven Train Station (7 miles)
    • Metro-North BPT Rail Yard (7.6 miles)

    Places of Worship

    • St Barbara Greek Orthodox Church (4.6 miles)
    • Church Of The Holy Spirit (7.7 miles)
    • Trinity Episcopal Church (7.9 miles)

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