West River Rehab Center
Save245 Orange Avenue, Milford, CT 06460
For more information about senior living options: (844) 490-3973
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Civita @ West River is described as clean, welcoming, and well organized. The staff are friendly, attentive, and professional. Nurses and the physical therapy team are kind, caring, and responsive to residents' needs. Families and visitors feel respected, valued, and well-informed. The facility provides compassionate care and treats residents with dignity. The check-in and visiting processes are easy and efficient. The care team communicates openly and promptly addresses concerns. Residents experience meaningful improvements and rehabilitation progress. The environment is calm, pleasant, and supportive for recovery. Management is proactive and responsive, addressing issues quickly.
She had to wait a while longer to be changed and back to bed. Some staff promised to replace his mattress, but it didn't happen until the day before discharge. The reviewer said his ex-husband received poor care, looked like death, and staff did not inform them he should go to the hospital. The reviewer believed the facility should not have carpets due to cleanliness concerns. The second question about quarantining was confusing. A patient reportedly did not eat or drink for a week and was treated for pneumonia when that wasn't the case.Civita at West River consistently comes through as a place that many families feel good about choosing for their loved ones. Across the board, reviewers describe a clean, welcoming environment where the emphasis is clearly on care, compassion, and respect. The facility is depicted as well organized, with a staff that is friendly and professional, making both patients and visitors feel valued from the moment they arrive. Several families highlight the overall atmosphere as a strong foundation for effective rehabilitation and restful recovery.
A recurring theme is the positive experience of personal interactions with the staff. Families frequently praise the kindness and attentiveness of nurses and aides, noting that clinicians go out of their way to comfort patients and answer questions. One reviewer remarked that a nurse was especially caring and attentive, and many speak of staff members taking time to engage with patients and families, not only during medical care but also in terms of emotional support. The sense conveyed is that the people working at Civita genuinely want to help, and that demeanor has a meaningful impact on how comfortable patients feel during their stay.
Visitors also comment on the efficiency and thoughtfulness of the care process. For instance, the experience of a family member visiting after a hospital stay for physical therapy was shaped by a combination of excellent physical therapy (PT) services and proactive communication. PT teams are described as awesome and instrumental in the patient's progress, while staff responsiveness when concerns arise is highlighted as a standout. The facility is described as clean and welcoming, with office staff and clinicians engaging with patients in a manner that reinforces the impression of a coordinated, patient-centered approach to care.
Several reviews focus on specific experiences during rehab and recovery. Families describe positive first days, clean facilities, and happy, helpful staff who seem genuinely glad to assist. There are numerous mentions of caregivers going the extra mile to ensure meals are appropriate, residents are fed, and activities or therapies run smoothly. In particular, reviewers recount moments of reassurance and gratitude when staff demonstrate professionalism and compassion, from entry to exit, and even the daily routines that keep patients feeling safe, respected, and hopeful about their progress.
The stories are not all uniform, and a few criticisms surface amid the prevailing praise. One account details a troubling period with a relative who did not receive the level of attention or timely intervention that was expected; the reviewer recalls a failure to escalate concerns, which underscores the importance of timely communication and proactive clinical action. Another review notes a logistical hiccup - delays in replacing a mattress - that the family felt could have been handled more promptly. And there is a cautionary tale about a prior experience with a different care setting, underscoring the value of clear communication and the vigilance families exercise when managing complex medical needs. A broader observation from the community is the need to balance warmth and care with consistent operational responsiveness, especially during transitions of care.
Amid these mixed elements, Civita at West River is frequently described as a place of notable strengths, with many reviewers recounting meaningful, even transformative, moments. Several stories emphasize the emotional relief that comes with seeing a loved one regain independence or make steady progress toward going home. One patient described improved mobility and the gradual return of self-sufficiency, while another noted that rehab helped a relative recover enough to consider discharge plans. The presence of caring individuals - nurses who sing, staff who listen, and clinicians who coordinate with families - emerges as a defining feature that many families want to acknowledge and celebrate.
Finally, management and responsiveness appear as a bright spot for some reviewers, especially those whose loved ones required rapid problem-solving or adjustments to care plans. After expressing concerns under new management, families observed that issues were taken seriously and addressed promptly by social workers and the appropriate departments. The message widely echoed through these experiences is one of accountability and proactive communication. Reviewers credit the facility for turning around concerns quickly, implementing corrective measures within a week, and maintaining a collaborative, transparent approach with families. The overall sentiment is that Civita West River is a special place where compassionate care, organized operations, and active family involvement come together to support healing and dignity for residents.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West River Rehab Center in Milford, CT is a premier assisted living community that offers exceptional amenities and care services for seniors. Our community is designed to provide a comfortable and enriching environment for our residents.
With air-conditioning throughout the facility, our residents can enjoy a cool and pleasant atmosphere year-round. For their grooming needs, we have a beauty salon where they can receive professional hair and nail care services. They can also stay entertained with cable or satellite TV in their private rooms.
Transportation is easily accessible as we offer community-operated transportation and transportation arrangement services. Our computer center allows residents to stay connected with loved ones through email or social media.
Meals are served in our elegant dining room with restaurant-style dining, where residents can enjoy delicious and nutritious meals prepared by our skilled chefs. Special dietary restrictions are accommodated to ensure everyone's needs are met.
We provide various recreational activities to keep our residents engaged and active. With a fitness room, gaming room, small library, and wellness center on-site, there is always something enjoyable to do. Planned day trips and resident-run activities further enhance the socialization opportunities within the community.
Residents have access to private bathrooms in their fully furnished apartments which feature kitchenettes for their convenience. Housekeeping services ensure their living spaces remain clean and tidy at all times.
Our dedicated staff is available 24 hours a day to offer assistance with daily living activities such as bathing, dressing, transfers, and medication management. We also provide high acuity care for those who require specialized attention. Incontinence care is given with sensitivity and respect for privacy.
Within close proximity to West River Rehab Center are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals that contribute to the convenience of our location.
At West River Rehab Center in Milford, CT, we strive to create a nurturing environment where seniors can thrive physically, mentally, and emotionally. We prioritize the well-being and comfort of our residents, offering them a fulfilling lifestyle with exceptional care.
Located in Milford, Connecticut, this neighborhood offers a convenient and accessible location for senior living. With pharmacies such as CVS, Walgreens, and Rite Aid within close proximity, residents can easily access their medication needs. The area also boasts several hospitals including Milford Hospital Walk In and Bridgeport Hospital, providing quality healthcare services nearby. For dining options, there are various restaurants like Dave & Buster's and GG's Wood Fired Pizza, as well as cafes like Starbucks for socializing with friends or family. Transportation is made easy with the Metro North train stations nearby, allowing for easy travel throughout the region. Additionally, parks like Silver Sands State Park offer opportunities for outdoor recreation and relaxation. Places of worship such as St Barbara Greek Orthodox Church and Church Of The Holy Spirit cater to spiritual needs within the community. Overall, this part of Milford provides a well-rounded environment for seniors looking to enjoy a comfortable and vibrant lifestyle.
West River Rehab Center is located at 245 Orange Avenue, Milford, CT 06460 in New Haven County, Connecticut
West River Rehab Center on seniors.fyi includes 6 photos including images showing dining, chandelier, interior, lobby, healthcare, salon, television, indoor plants, and more.
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