2028 Bridgeport Avenue, Milford, CT 06460
For more information about senior living options: (844) 490-3973
They note that residents are nice and staff are helpful, with the supervisor being friendly and supportive. They report very good treatment and express happiness with how their friend is being cared for. They say a relative transferred to Civita Milford received great care and that the staff were capable and kind. They describe the Milford front desk as pleasant and professional, and the on-duty nurse as informative, making the experience exceptional. They express gratitude to Civita Care Center staff for their service. They describe the experience as welcoming and positive from arrival through the tour. They highlight that the staff are attentive, courteous, and friendly with visitors. They mention that the staff are awesome and go above and beyond for loved ones.
The facility is dirty and smells terrible, with rundown and unclean conditions. The staff are described as unprofessional, inattentive, and uncaring, with med errors and ignored call lights. The center is suggested to be shut down due to negligence and unsafe practices. Families report not being notified about their loved ones' health events or outcomes. The phone system is frequently down and calls go unanswered for long periods. Residents are left without essential care, including medication issues and lack of timely assistance. Visitors are advised not to send their loved ones here.Golden Hill Rehab Pavilion is best suited for older adults who need short-term rehabilitation and for families that are prepared to stay actively involved in care. The clearest signal from the reviews is that compassionate, hands-on nursing and therapy can drive meaningful recovery when staff are responsive and residents feel treated with respect. Frontline teams frequently earn praise for kindness, patience, and practical competence, with multiple accounts of therapists helping patients regain mobility and nurses delivering attentive, problem-solving care. For families, the ability to rely on a responsive admissions director, social worker, and consistent communication during transitions is a decisive advantage. In short, when the focus is on rehabilitation outcomes and you are ready to partner with a diligent care team, Golden Hill delivers.
Those who should consider alternatives are families seeking a consistently pristine, modern facility with spotless odor-free environments and state-of-the-art amenities, or those who require highly reliable, around-the-clock communications and flawless medication management. A substantial portion of the reviews flag persistent complaints about cleanliness, odors, and building upkeep, as well as reports of delayed or missed medications and difficulty reaching staff by phone. Several voices describe high staff turnover or inconsistency in response times, which can undermine confidence during a vulnerable recovery period. For long-term care, hospice-focused care, or residents with heavy daily assistance needs, these gaps can be more than inconvenient; they may be unsafe. In such cases, alternatives with stronger, more consistent systems merit serious consideration.
The strengths of the care team - particularly the therapists and nursing staff - often offset the drawbacks when rehabilitation is the priority. Numerous residents and families highlight effective physical and occupational therapy, responsive nurses, and supportive aides who explain care plans clearly. Positive experiences frequently center on individual staff members who go the extra mile, the ability to tailor therapy to specific injuries or surgeries, and progress toward discharge. Where this offsets concerns is in the cadence of care: if a loved one's daily routine hinges on good medication management, timely documentation, and proactive communication about changes in condition, the good days feel markedly better, and the risk of neglect diminishes in a way that makes the overall experience tolerable.
Environment and operations emerge as the most variable aspect of Golden Hill. On good days, the facility feels welcoming, with organized admissions, helpful front-desk staff, and a sense that the care team knows the patient. On challenging days, reviewers describe outdated, tired surroundings, unpleasant odors, and inconsistent maintenance. Shared rooms with multiple residents introduce noise and privacy limitations, which can be strenuous for sensitive individuals or those who value quiet, private space during recovery. Tours and real-time observations should probe cleanliness, room configuration, and dining-room dynamics. Prospective families should confirm room assignments, bedding and wardrobe standards, and whether private accommodations are available to mitigate noise and privacy concerns during recuperation.
Staffing dynamics and management have a decisive influence on day-to-day experience. Some reviews celebrate a leadership cadre - names surface as engaged, hands-on, and responsive - while others recount communication hurdles, missed calls, and frustration with administrative processes. Reports of HIPAA breaches and concerns about privacy, though infrequent in every facility, underscore the need for clear policies and rigorous oversight. The most useful due-diligence steps are direct conversations with admissions and social services, questions about staffing ratios by shift, and a candid discussion about how concerns are escalated and resolved. The facility has shown both the capacity for meaningful change and the depth of challenge that comes with turnover; progress appears linked to who is at the helm and how the team communicates with families.
In the end, Golden Hill Rehab Pavilion can be a strong choice for rehab-focused families who are prepared to vet rigorously and stay engaged. The compelling therapy and caring frontline staff can deliver real recovery gains, and positive experiences from residents and families demonstrate what quality care looks like when staff are present and responsive. However, serious caveats about cleanliness, odor, building upkeep, and inconsistent communication cannot be ignored. For families prioritizing modern facilities, guaranteed prompt responsiveness, and impeccable medication management, alternatives may be worth a closer look. A well-informed decision will hinge on a thorough tour, specific questions about staffing patterns, and a clear plan for ongoing family involvement to ensure the highest standard of care.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Golden Hill Rehab Pavilion in Milford, CT is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can receive hair and nail services, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center with internet access.
The dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by the staff. The facility is fully furnished, including private bathrooms in each room, and housekeeping services are provided to maintain cleanliness.
Residents have access to a fitness room and a wellness center to support their physical health. A gaming room, small library, and outdoor spaces offer opportunities for leisure activities and relaxation. Wi-Fi/high-speed internet is also available for technology needs.
Care services at Golden Hill Rehab Pavilion include 24-hour call system and supervision for safety and security. Staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation. Medication management ensures that residents are taking their medication properly. Special dietary restrictions can be accommodated.
There are various activities offered to keep residents engaged and socialized. Concierge services are available to assist with any requests or needs. Fitness programs help residents stay active, while planned day trips provide opportunities for exploration outside of the community. Resident-run activities allow individuals to participate in planning events tailored to their interests, while scheduled daily activities provide structure and stimulation.
The location of Golden Hill Rehab Pavilion offers convenience with cafes, parks, pharmacies, physicians' offices, restaurants, transportation options all nearby. Additionally, there are two hospitals located close by for medical emergencies or specialized care.
Overall, Golden Hill Rehab Pavilion provides a comfortable living environment with comprehensive care services for seniors who require assistance with daily tasks but value independence and an active lifestyle within a supportive community setting.
Golden Hill Rehab Pavilion is located at 2028 Bridgeport Avenue, Milford, CT 06460 in New Haven County, Connecticut
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