Pendleton Health & Rehabilitation Center
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44 Maritime Drive, Mystic, CT 06355
For more information about senior living options: (844) 490-3973
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Pendleton is described as clean, bright, and well-maintained. The care provided is described as excellent and compassionate. The nursing and front desk staff are friendly, helpful, and professional. Specific staff members such as Zoe, Stephanie, and Athena are praised for their knowledge and assistance. The check-in system is safe, secure, and efficiently run. Families feel relieved and confident about their loved one's care. The facility runs smoothly and feels well-organized. Physical therapy and other rehabilitation services are highly praised. Patient rooms and common areas are clean, comfortable, and inviting. Pendleton is highly recommended for short-term rehab and long-term care. Staff communicate well with families and patients, showing compassion and expertise. The overall environment is described as friendly, welcoming, and professional.
Some CNAs need to be more kind and prompt in addressing residents' needs and comfort. The facility is apparently understaffed. One aide laughed at a patient and did not acknowledge her attempts to speak. Some aides were not good at interacting with stroke victims. Hygiene and basic care practices were questioned, with claims that patients were not sponge-washed and staff spent time on cell phones. There was a mention of a plan to escape for a patient, raising safety concerns.Pendleton Health and Rehab consistently emerges in these accounts as a place where warmth, competence, and a strong commitment to safety and cleanliness come together to comfort families during stressful times. Across multiple visits and stay-overs, family members describe a facility that feels welcoming the moment you walk in, with a security-minded check-in process designed to keep patients safe and visitors accounted for. The front desk and admissions staff are repeatedly praised for their courtesy and willingness to help, setting a reassuring tone from the first interaction.
Cleanliness and organization stand out as recurring themes. Reviewers repeatedly note that Pendleton is bright, clean, and well-maintained - from patient rooms to hallways, dining areas, and common spaces. The sense of order and smooth operation is palpable, with visitors remarking on how well the facility runs on a day-to-day basis. The emphasis on a tidy, orderly environment isn't simply about appearances; it contributes to a feeling of safety, calm, and confidence that loved ones are in a well-managed setting.
Care is the central thread that ties these impressions together. Several threads converge in the stories about loved ones receiving rehab and ongoing support. In one memorable instance, a nurse team - Stephanie, Zoe, and Athena - stood out for their knowledge, attentiveness, and willingness to go the extra mile. When a critical supply - a clip for a colostomy bag - was unexpectedly needed the night before discharge, Stephanie did not hesitate. She went downstairs, checked with other patients, and returned with a clip, effectively saving the day and sparing a lengthy trip for the family. Such acts of practical problem-solving are highlighted as evidence of a culture that prioritizes patient comfort and safety above all.
The reviews also celebrate the broader care team - the nurses, therapy staff, and admissions personnel who greet families with kindness and professionalism. Visitors describe therapists as excellent, and many remark on the reliability and congeniality of the staff they encounter daily. Vicky in admissions is singled out for going above and beyond, while other comments emphasize how conversations with staff are patient-centered, informative, and reassuring. The overall sentiment is that the people at Pendleton genuinely care about both patients and their families, communicating clearly and treating each person with respect and compassion.
Of course, no place is perfect for everyone, and the comments include a few constructive notes. A small number of reviewers mention that some certified nursing assistants could be more kind and prompt in responding to residents' needs. There are concerns raised by some about interactions with stroke patients, and one account describes a caregiver who did not acknowledge a nonverbal patient's attempts to communicate. Another reviewer expresses frustration about long waits for basic care and raises concerns about hygiene practices and the use of cell phones by staff. Taken together, these points provide a balanced picture: while Pendleton is broadly praised for its care and environment, there is room for attention to consistency in every staff interaction and in daily hygiene routines.
Staffing and workflow come up as both strengths and challenges. Several accounts underscore the facility's ability to respond quickly - whether in admissions, in coordinating care plans, or guiding visitors through the sign-in process with a secure badge system. The emphasis on a smooth, efficient operation is clear: a secure check-in, clear directions for visitors, and a climate where families feel included in the rehabilitation journey. At the same time, some reviewers note that understaffing or high demand can affect the pace of care in certain moments, reminding readers that even well-run facilities wrestle with balancing volume, staffing, and individualized attention.
The overall tone across the collection is one of strong trust and gratitude. Families repeatedly express relief and confidence in Pendleton's ability to care for their loved ones, whether in short-term rehab or longer stays. The residents themselves are described as well-cared-for, with many visitors noting how happy and comfortable their loved ones appear during visits. The facility is seen not just as a place for recovery or residence, but as a supportive community where staff work to keep patients safe, engaged, and dignified.
In a concluding chorus of praise, several reviewers encourage others to consider Pendleton for elderly relatives in need of care. The testimonials emphasize not only the tangible strengths - cleanliness, security, attentive nursing, and responsive therapy - but also the intangible sense of assurance that comes from knowing a family member is in capable, compassionate hands. The gratitude extends beyond specific incidents to a broader appreciation for the daily dedication of the Pendleton team. For many families, Pendleton represents a reassuring presence during a challenging chapter, reinforced by consistent cleanliness, thoughtful care, and a culture of empathy that sits at the heart of the facility.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pendleton Health & Rehabilitation Center in Mystic, CT is an exceptional assisted living community that offers a wide array of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can get pampered, as well as cable or satellite TV in their fully furnished private rooms for entertainment.
To facilitate mobility, Pendleton Health & Rehabilitation Center provides community-operated transportation and transportation arrangement services for non-medical needs as well as doctors' appointments. Residents also have access to a computer center and Wi-Fi/high-speed internet for staying connected with loved ones.
Meals are a delightful experience at this community, with restaurant-style dining available in the dining room. Special dietary restrictions are catered to, including diabetes diet options. A small library is also available for those who enjoy reading, while a fitness room and wellness center help residents stay active and healthy.
Pendleton Health & Rehabilitation Center places a strong emphasis on care services, with 24-hour call systems and supervision to ensure round-the-clock support. Certified staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is another key service offered to promote optimal health.
Residents can engage in a range of activities organized by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also provided for additional convenience.
Located in Mystic, CT, Pendleton Health & Rehabilitation Center benefits from ample nearby amenities that enhance the overall quality of life for its residents. There are cafes and restaurants in close proximity for socializing or enjoying meals outside the community. Several parks offer opportunities for outdoor recreation and relaxation. Pharmacies nearby ensure quick access to medications while numerous physicians and hospitals provide convenient medical care options.
Overall, Pendleton Health & Rehabilitation Center offers a vibrant assisted living community with outstanding amenities, care services tailored to individual needs, engaging activities, and convenient access to nearby amenities, making it the perfect place for seniors to call home.
Pendleton Health & Rehabilitation Center is located at 44 Maritime Drive, Mystic, CT 06355 in New London County, Connecticut
Pendleton Health & Rehabilitation Center on seniors.fyi includes 11 photos including images showing building, landscaping, interior, architecture, exterior, lighting, entrance, trees, and more.
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Interior
Building
Architecture
Trees
Windows
Dining
Landscaping
Kitchen
Exterior
Exercise Equipment
Sidewalk
