Pendleton Health & Rehabilitation Center in Mystic, CT
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44 Maritime Drive, Mystic, CT 06355
For more information about senior living options: (844) 490-3973
The staff are friendly, caring, and consistently helpful. The facility is clean, well maintained, and welcoming. The nurses go above and beyond to keep residents comfortable and safe. The rehabilitation program is thorough, effective, and highly regarded. The front desk and admissions staff are friendly, helpful, and professional. The meals are varied and enjoyable, with residents looking forward to them. Families feel reassured knowing their loved ones are well cared for. The atmosphere is bright, calm, and compassionate. Pendleton provides safe, secure check-in and smooth operations that protect patients and visitors.
Pendleton is described as understaffed and not providing proper care to patients, with many staff avoiding work. Some CNAs are criticized for lacking kindness and promptness to patients' needs and comfort. The overall care is described as lax, with issues like urinals not being dumped and patients being sent home sick, with staff allegedly lying about problems. A reviewer claimed Pendleton lied to the state Department of Health and called it a horrible place that should be shut down. A family member said Pendleton treated their grandmother poorly, with neglect and denial of wrongdoings, and would not recommend it. The facility is described as very neglected, leaving seniors wet and not cared for, with calls to close it and expressions of disappointment. The management is described as the least professional and caring, with a warning to stay away.Pendleton Health & Rehabilitation Center in Mystic, CT is best suited for older adults who need skilled rehab after a hospital stay or ongoing post-acute care but who value a clean, organized environment with a strong rehabilitation program and genuinely caring staff. The community earns its strength from its emphasis on safety, responsive admissions, and a lively recovery culture where therapy is emphasized and progress is visible. Families should be confident that, when care is focused on rehabilitation goals, residents can regain function and move toward home. Those seeking a facility with a more uniform staffing experience across shifts or a quieter, more intimate setting may want to explore alternatives.
The weight of Pendleton's positives lies in cleanliness, warmth from front-line staff, and a robust therapy pipeline. Reviewers repeatedly praise how spotless the facility feels, how proactive admissions are, and how friendly the reception experience can be. Nursing teams are described as knowledgeable and often going "above and beyond" for residents, with specific mentions of physical therapists and nurses who connect well with patients. The rehab program - especially the physical therapy component - is repeatedly cited as a standout, delivering meaningful gains and a sense of safety for families watching their loved ones regain strength. Dining and social environments also receive favorable notes, reinforcing a sense of well-being during stays.
Yet the experience is not uniformly perfect, and a candid view must acknowledge the downsides reflected in the reviews. A minority of family accounts describe understaffing and uneven responsiveness, with some aides appearing less attentive to individual needs and comfort. There are a few pointed reports alleging neglect or inconsistent care, and one strong admonition from a reviewer warns prospective families to be mindful of management and staffing realities. These voices emphasize that real-world outcomes can hinge on shift coverage, team reliability, and how well staff communicate about a resident's evolving condition. While not representative of every stay, they signal a potential risk area to vet directly in a tour and during intake conversations.
When the favorable factors are weighed against the concerns, Pendleton still presents a compelling offset-maximizing profile for most families. The combination of a spotless, welcoming atmosphere, approachable admissions staff, strong clinical leadership, and a therapy-first approach translates into meaningful recovery for many residents. Families report feeling reassured by the competence and compassion of nurses and therapists, and there is frequent praise for timely updates to families and an impression that care plans are thoughtfully tailored. The facility's capacity to coordinate hospital-level communications, ensure timely medication administration, and support a resident's daily routines provides a stable backbone for both short-term rehab and longer-term residence needs.
Practical decision factors should guide the next steps. Pendleton's Mystic location is convenient for local families visiting and participating in daily life at the facility, with a visiting ecosystem that feels welcoming and well-organized - security checks, courteous front desk staff, and a culture of accessibility. Residents appear to benefit from structured activity calendars, opportunities for social engagement, and a well-regarded rehab continuum that can shorten hospital stays and accelerate return-to-home goals. Prospective families should request a current staffing snapshot, ask to meet the therapy team, and review a written care plan for upcoming weeks. A tour should specifically probe how care is distributed across shifts and how concerns are escalated and addressed in real time.
In summary, Pendleton is a practical, high-value option for families prioritizing rehab outcomes, cleanliness, and a supportive therapy environment. The strongest defense for choosing Pendleton rests on its proven rehabilitation strengths, the visible commitment of nursing staff, and a consistently well-maintained, safe facility culture. Those who can tolerate some variability in staffing or who have had difficulty in facilities with chronic understaffing may find Pendleton to be an especially favorable match. For others, particularly families with heightened concerns about staffing consistency or with residents needing highly specialized or round-the-clock supervision, careful due diligence is essential - visit, ask hard questions, and align expectations with the care plan before committing. Pendleton can deliver excellent, homeward-bound recovery, but the decision should rest on a clear picture of current staffing stability and a detailed, resident-specific care strategy.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pendleton Health & Rehabilitation Center in Mystic, CT is an exceptional assisted living community that offers a wide array of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can get pampered, as well as cable or satellite TV in their fully furnished private rooms for entertainment.
To facilitate mobility, Pendleton Health & Rehabilitation Center provides community-operated transportation and transportation arrangement services for non-medical needs as well as doctors' appointments. Residents also have access to a computer center and Wi-Fi/high-speed internet for staying connected with loved ones.
Meals are a delightful experience at this community, with restaurant-style dining available in the dining room. Special dietary restrictions are catered to, including diabetes diet options. A small library is also available for those who enjoy reading, while a fitness room and wellness center help residents stay active and healthy.
Pendleton Health & Rehabilitation Center places a strong emphasis on care services, with 24-hour call systems and supervision to ensure round-the-clock support. Certified staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is another key service offered to promote optimal health.
Residents can engage in a range of activities organized by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also provided for additional convenience.
Located in Mystic, CT, Pendleton Health & Rehabilitation Center benefits from ample nearby amenities that enhance the overall quality of life for its residents. There are cafes and restaurants in close proximity for socializing or enjoying meals outside the community. Several parks offer opportunities for outdoor recreation and relaxation. Pharmacies nearby ensure quick access to medications while numerous physicians and hospitals provide convenient medical care options.
Overall, Pendleton Health & Rehabilitation Center offers a vibrant assisted living community with outstanding amenities, care services tailored to individual needs, engaging activities, and convenient access to nearby amenities, making it the perfect place for seniors to call home.
Pendleton Health & Rehabilitation Center is located at 44 Maritime Drive, Mystic, CT 06355 in New London County, Connecticut
Pendleton Health & Rehabilitation Center on seniors.fyi includes 11 photos including images showing building, landscaping, architecture, exterior, interior, lighting, entrance, trees, and more.
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Interior
Building
Architecture
Trees
Windows
Dining
Landscaping
Kitchen
Exterior
Exercise Equipment
Sidewalk
