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Bayview Health Care in Waterford, CT

Bayview Health Care is a nursing home community in Waterford, CT.

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Bayview Health Care in Waterford, CT

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301 Rope Ferry Road, Waterford, CT 06385

For more information about senior living options: (866) 208-4318

3.5 from 42 reviews
5 stars
24
4 stars
2
3 stars
0
2 stars
2
1 stars
14

Overall Review of Bayview Health Care

common 22 reviews mention this

Staff kindness is a consistent theme

Residents and families repeatedly describe genuinely caring staff and respectful treatment.

Across many visits, reviewers describe nurses, aides, and therapy staff as caring, considerate, and professional, including in sensitive situations like dementia and end-of-life care. Several people also mention feeling respected and supported by the teams they interacted with. A few reviews raise concerns about specific staff or day-to-day attention, but even those accounts often acknowledge that many other staff members were kind.

differentiator 16 reviews mention this

Rehab and medical support stand out

Reviewers frequently credit skilled rehabilitation teams and medical follow-through.

Many reviews tie their recovery or stabilization to the rehab unit experience, including physical treatment and dedicated nursing support. Reviewers describe physicians and therapists as attentive, informed, and responsive to questions or requests during care conferences or daily updates. Even some less-positive reviews still single out doctors while focusing concerns on particular nursing situations.

caveat 9 reviews mention this

Care staffing and supervision concerns

Some families report gaps in staffing, supervision, or follow-through that affected safety and comfort.

A recurring complaint is that staffing levels were insufficient, with reviewers describing situations like missed or delayed help and concerns about supervision. Several negative accounts mention falls or basic assistance not being handled as expected, including during times when residents needed feeding, hydration, or pain management. One positive review also notes occasional short staffing, but frames it as not changing the quality of care, which contrasts with the more severe safety concerns in other accounts.

caveat 4 reviews mention this

Food quality is mixed

Dining gets both praise and criticism in reviews.

Some residents and families say the food was good and note that kitchen staff would make adjustments if something was not liked. Others describe the menu or food quality and presentation as subpar or even unpleasant. When residents are dealing with medical issues, a few reviewers also focus less on meals themselves and more on how well needs were managed overall.

common 10 reviews mention this

Cleanliness is broadly praised

Multiple reviews mention the facility is kept clean and orderly.

Many reviewers describe the building as clean, odor-free, and well maintained, including praise that housekeeping kept the facility tidy. Several people also mention cleanliness alongside good care experiences, which suggests it contributes to their overall impression. One review counters this by describing the facility as dirty, but it stands out against the majority of cleanliness-focused comments.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 127 resident community capacity 127 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Restaurants

  • The Dock Restaurant (0.6 miles)
  • Skipper's Restaurant (1.2 miles)
  • The Black Sheep (1.4 miles)
  • When Pigs Fly (1.5 miles)
  • La Llorona Progressive Mexican Cuisine (1.5 miles)
  • Charlies Place (2.2 miles)
  • McDonald's (2.4 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3.4 miles)
  • Target Pharmacy (3.5 miles)
  • CVS Pharmacy (3.5 miles)
  • Medicine Shoppe (3.5 miles)
  • Walgreens (3.5 miles)

Cafes

  • Cafe Sol (1.6 miles)
  • Starbucks (3.1 miles)
  • Panera Bread (3.6 miles)
  • Broken Yolk Cafe (3.8 miles)
  • Washington Street Coffee House (3.9 miles)
  • Muddy Waters Cafe (4.1 miles)
  • Starbucks (6.2 miles)

Physicians

  • Ear, Nose & Throat Associates of SECT (2 miles)
  • ENT Associates (2 miles)
  • New London Cancer Center (2.6 miles)
  • Kierstein & Di Francesca (2.6 miles)
  • Crossroads Orthopaedic Sub Specialists (2.6 miles)
  • Eastern Connecticut Cardiology Group PC (2.6 miles)
  • Thames River Orthopedic Association (2.7 miles)

Parks

  • Harkness Memorial State Park (3 miles)
  • Toby May Park (3.3 miles)
  • Ocean Beach Park (3.7 miles)
  • Fort Trumbull State Park (3.9 miles)
  • Leary Park (4.3 miles)
  • Fort Griswold Battlefield State Park (4.7 miles)
  • Washington Park (5.2 miles)

Theaters

  • Regal Cinemas Waterford 9 (3.1 miles)

Hospitals

  • Flanders Health Center (3.4 miles)
  • Charter Oak Walk-In Medical Center PC (3.4 miles)
  • Lawrence Memorial Hospital (7.5 miles)
  • Pequot Health Center (7.5 miles)
  • Joshua Center-Montville (8 miles)

Places of Worship

  • Temple Emanu-El (3.6 miles)

Transportation

  • New London Union Station (4.2 miles)

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