Bayview Health Care
Save301 Rope Ferry Road, Waterford, CT 06385
For more information about senior living options: (844) 490-3973
The staff - from nurses to administrators - are described as very friendly and caring. Bayview is considered a great place to rehab, with an exceptional rehab team. The quality of care from the entire Bayview staff is superb and consistently attentive. The medical staff keep families informed about changes and needs. The facility is consistently clean and odor-free. The rehab unit and nursing staff are exceptional in their care. Families praise the compassion, respect, and dignified care provided, including end-of-life support. Staff across all departments - housekeeping, kitchen, and more - provide excellent service. Social workers, admissions staff, PTs, and OTs are helpful and responsive. Bayview is described as the best nursing facility some reviewers have worked at and is highly recommended. The rehab-after-hospital-stay program is outstanding, with staff dedicated to patient comfort. The overall atmosphere is welcoming and friendly, with staff always willing to help.
Some nurses weren't doing their job well, and because of that, the reviewer's husband became dehydrated, developed pneumonia, and was taken to the hospital in an ambulance with very low blood pressure. The reviewer states that the staff are neglectful and not qualified to care for a patient, with no communication to the family. The staff were described as combative and unwilling to accommodate care for a patient with a feeding tube. The facility was described as absolutely terrible, offering zero help to families and leaving them to figure things out on their own with no answers. The reviewer alleged theft, stating a necklace disappeared and there was no response from higher-ups. In hospice care, meds were late almost always, even after complaints, and pain was frequent during visits. When the patient rang for a nurse, the aide said she was in pain, but no one ever came back. The facility appeared run down and understaffed, with no air conditioning in the room, making it uncomfortable. The administration ignored phone calls and did not return messages, and there were concerns about whether they had been paid for services.Bayview Health Care in Waterford provokes a wide range of experiences from the families and individuals who encounter it. Across the many accounts, the facility is praised for its approachable and friendly staff, its emphasis on rehabilitation, and its cleanliness, while also drawing sharp criticism from others who feel care was inconsistent, communication was lacking, and administrative issues overshadowed patient well-being. The overall picture is that Bayview can be a solid place for rehab and compassionate care, but real concerns about staffing, responsiveness, and certain clinical practices echo through several reviews.
Several reviewers describe Bayview as a place where the entire team - from nurses to administrators - shows warmth, attentiveness, and a real commitment to helping patients regain independence. One family recounts their mother's stay with overwhelming gratitude: the staff's friendliness spanned nurses, aides, occupational therapists, kitchen workers, and recreational staff. They credit the rehab unit with helping their mother rebuild her confidence to walk, emphasize how clean the facility feels, and note that caregivers are genuinely caring and easy to work with. They describe timely meetings to address medical or personal needs and appreciate being kept informed about any changes in care. Cleanliness and a welcoming atmosphere are highlighted repeatedly as important factors in their positive experience.
Another powerful and moving narrative centers on end-of-life care. A family whose father received care in the Bayview facility emphasizes respect, dignity, and compassionate treatment in his final days. They recall staff and administrators by name - the admission director and front-desk personnel, as well as nurses and nursing assistants - who treated their father and family with professionalism and kindness. They feel fortunate to have been in the right place at the right time, describing the care as respectful, dignified, and compassionate, which gave them some measure of comfort during a difficult transition.
There is also a perspective from a former Bayview employee who spent eight years with the facility (2015?2023). This reviewer speaks to a culture of hard work and dedication under challenging staffing conditions, noting that shortages did not erase the commitment to providing good care. As a long-tenured CNAs veteran, they would highly recommend Bayview to families seeking care for a loved one, praising the team across departments for delivering exceptional care even when resources were stretched. The account underscores the reality that excellent patient care can persevere in a facility that values its residents and staff, even amid staffing pressures.
Not all experiences align with the overwhelmingly positive tone, however. Several reviewers describe serious lapses in care and communication. One account makes a stark, negative claim: not even one star would be appropriate. This reviewer alleges neglect and a failure to communicate with family, leading to their mom needing readmission for deteriorating skin wounds and a misplaced nephrostomy tube. They report no call-backs from leadership, including the director of nursing, and express doubt about whether the facility's administration is responsive to families' concerns, ultimately moving their loved one to a different facility after a troubling week. This review references contacting the state public health authorities as part of the complaint.
Another highly critical account centers on a patient with a feeding tube, describing interactions with staff as combative and unwilling to accommodate necessary care. The reviewer alleges that staff changed the tube's formula and blamed unrelated medical conditions for vomiting, while also noting environmental discomfort such as a room kept at around 80 degrees Fahrenheit without a fan. The overall tone is one of substantial dissatisfaction with the level of care and responsiveness to a patient's feeding and comfort needs.
Despite these negative reports, there are voices that acknowledge ongoing challenges while still seeing strengths in Bayview. A reviewer who visits infrequently notes positive interpersonal dynamics when they are there, highlighting Karen's accommodating approach and Emily's availability. They say there is always some form of activity for residents and describe Bayview as a fine facility overall, suggesting that engagement and responsiveness can vary by staff hand-off and shift but that there are genuinely caring individuals who try to make each resident's day better.
Another set of remarks centers on rehabilitation for a stroke survivor. The family describes the rehab team - nursing staff, physicians, nurse practitioners, consulting physicians, and the broader rehab professionals - as remarkable and highly dedicated. They report that their father's condition improved to a level they hadn't anticipated, thanks to attentive listening, timely progress updates, and a care conference that helped them feel informed and involved. The writer, who has worked in skilled nursing for years, expresses strong confidence that their father was in capable hands from day one of care, highlighting the teamwork, communication, and hands-on support that contributed to a successful recovery.
There are additional complaints about the environment and operations that some readers feel undermine otherwise solid clinical care. One reviewer notes a husband's stay in rehab as the facility appearing run down and understaffed, with the added complaint of no air conditioning in his room and a sense of discomfort that the reviewer tried to mitigate by changing sheets themselves. Another account critiques the administrative side of Bayview, describing a situation where a CPR training assignment outsourced to a community member went unpaid for several months, and where outreach attempts to the administration were met with silence. These complaints paint a picture of a facility where patient care might be strong on the floor but paired with management issues that affect overall experience and trust.
In sum, the pool of reviews paints a nuanced portrait of Bayview Health Care. On one hand, families repeatedly reveal a care environment with compassionate, capable rehab teams, clean and welcoming surroundings, and moments of exemplary service across nurses, aides, therapists, and support staff. On the other hand, multiple accounts raise valid concerns about consistent nursing attention, timely family communication, administrative responsiveness, and certain clinical and environmental conditions. The common thread across all reviews is a facility that can deliver excellent, life-changing rehab and compassionate end-of-life care while also grappling with real-world challenges around staffing, communication, and administrative accountability. Families considering Bayview would be well-served to engage directly with the facility, ask specific questions about staffing levels, care protocols, and how concerns are escalated, and seek opportunities to meet with care leaders to understand how Bayview plans to address the issues raised in these reviews.
127 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bayview Health Care in Waterford, CT is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to look and feel their best, while cable or satellite TV is provided for entertainment purposes. Community operated transportation is available for residents who need assistance getting around, and a computer center is available for those who wish to stay connected digitally.
The dining room at Bayview Health Care provides restaurant-style dining, where residents can enjoy delicious meals prepared by the community's skilled culinary team. For recreation, residents have access to a fitness room and gaming room, as well as outdoor spaces such as a garden. A small library is also available for those who enjoy reading.
Housekeeping services are provided to ensure that residents' living spaces are kept tidy, and move-in coordination is offered to make the transition into the community as smooth as possible. Each resident has a private bathroom for their convenience. Telephone service is available, along with Wi-Fi/high-speed internet access.
In terms of care services, Bayview Health Care offers 24-hour call system and supervision to ensure the safety and well-being of its residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management and diabetes diets are offered for those with specific health needs. The community also has a mental wellness program in place to support the emotional well-being of its residents.
Transportation arrangements can be made for non-medical purposes as well as for doctor's appointments. A wellness center is available on-site for residents to prioritize their healthcare needs.
Outside of the community, there are plenty of amenities nearby. There are six cafes, parks, pharmacies, restaurants, and physicians all within close proximity to Bayview Health Care. Additionally, there are transportation options and places of worship nearby for convenience. Overall, Bayview Health Care provides a comprehensive and comfortable assisted living community for individuals in Waterford, CT.
Bayview Health Care is located at 301 Rope Ferry Road, Waterford, CT 06385 in New London County, Connecticut
Bayview Health Care on seniors.fyi includes 5 photos including images showing building, brick, architecture, trees, interior, outdoor, patio, garden, and more.
Roncalli Health Ctr
Waterford, CT
Vibrant community with extensive nearby amenities (healthcare, dining, parks, arts).
CareCo Continuum
Waterford, CT
Abundant nearby amenities (cafes, parks, pharmacies, doctors, restaurants) support an active, connected lifestyle.
Crescent Point At Niantic
Niantic, CT
Warm, attentive staff in a well-maintained, hotel-like setting with restaurant-style dining and engaging activities.
Crescent Point At Niantic costs
Crescent Point At Niantic reviews
Crescent Point At Niantic images
New London Sub - Acute And Nursing
Waterford, CT
Compassionate, exceptional nursing care by NLRC staff.
New London Sub - Acute And Nursing reviews
New London Sub - Acute And Nursing images
HomeCare Services of Connecticut - Niantic, CT
Niantic, CT
Well-established with personalized care and convenient access to nearby pharmacies, physicians, and amenities.
AHEPA 250 Apartments
Waterford, CT
Convenient access to healthcare and daily amenities (pharmacies, physicians, hospitals, cafes, parks, restaurants, theater).
Ahepa 250 Apartments
Niantic, CT
Autonomy with state-assisted support and an active community.
Masonicare at Mystic
Mystic, CT
Charming, welcoming setting with compassionate staff and engaging activities.
Masonicare at Mystic costs
Masonicare at Mystic reviews
Masonicare at Mystic images
Pendleton Health & Rehab Center
Mystic, CT
Friendly, helpful staff with strong rehab services; clean, comfortable rooms.
Pendleton Health & Rehab Center reviews
Pendleton Health & Rehab Center images
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
A Detailed Examination of Nursing Home Costs Across the U.S.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Interior
Outdoors
Living Room
Building
Garden
