Masonicare at Mystic

Save

Masonicare at Mystic

Information last verified:

23 Clara Drive, Mystic, CT 06355

For more information about senior living options: (844) 490-3973

3.9 from 15 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
0
1 stars
4

Masonicare at Mystic Costs & Pricing

Masonicare at Mystic offers competitive pricing for its residents, particularly when compared to the broader costs in New London County and the state of Connecticut. For instance, a studio apartment is priced at $2,100 per month, significantly more affordable than the county average of $12,712 and well below the state average of $5,919. Similarly, a one-bedroom unit costs $2,600, which remains lower than both New London County's average of $11,336 and Connecticut's average of $6,383. However, for those seeking more space, the two-bedroom option stands at $4,800 per month - higher than New London County's average of $3,779 but still within reach compared to Connecticut's statewide average of $5,070. Overall, Masonicare at Mystic provides appealing options that balance affordability with quality care in a desirable location.

Floor plansMasonicare at MysticNew London CountyConnecticut
Studio$2,100$12,712$5,919
1 Bedroom$2,600$11,336$6,383
2 Bedrooms$4,800$3,779$5,070

Overall Review of Masonicare at Mystic

Pros

  • pro Masonicare at Mystic is described as a very nice-sized facility with appealing decor.
  • pro The receptionists, transportation team, and dining staff are very nice and helpful.
  • pro The staff are kind, patient, and go above and beyond to care for residents.
  • pro The facilities are beautiful, clean, and well-maintained with spacious units and modern amenities.
  • pro Families feel that residents are safe and well cared for at Masonicare.
  • pro Reviewers describe Masonicare as a blessing and a Godsend for their loved ones.
  • pro There are plenty of activities and a pleasant environment with well-kept grounds.

Cons

  • pro The Executive Director is rude and a bully.
  • pro The facility is short-staffed and experiences high staff turnover.
  • pro The CNAs caring for the resident come and go, preventing consistent caregiving.
  • pro The management team is awful at returning calls and emails, with multi-day delays.
  • pro The Executive Director found the resident outside in a wheelchair, not responding to her name.
  • pro Staff told family she was unresponsive for 20 minutes before the ER arrived, and they were told to wait.
  • pro The resident was often found in a soiled bed, with 30-minute delays to be changed or to use the bathroom.
  • pro Dining hall staff kissed clients on the head, which was described as unprofessional and unethical.
  • pro The reviewer would not bring their parents there because the staff were inappropriate.
  • pro The facility was not equipped to administer insulin shots to the resident.
  • pro The facility engaged in false advertising, claiming Memory Care when it was not Memory Care.

Review

Masonicare at Mystic is best suited for families seeking an aesthetically pleasing, comfortable assisted-living environment where day-to-day routines and front-line care feel approachable and humane. The community shines for relatives who prize a well-maintained building, pleasant dining and transportation staff, and a sense of safety in a moderately sized campus. The decor, cleanliness, and common areas contribute to a smooth transition for a loved one moving from home or another senior setting. For residents whose primary need is companionship, predictable daily tasks, and moderate assistance, this campus can deliver reassurance and a decent quality of life. What it is not is a guaranteed fit for those requiring consistent, highly supervised care, rapid medical escalation, or a true memory-care program that supports advanced cognitive impairment.

Those weighing options should plainly consider where memory support and medical coordination fit into the plan. Several reviews flag memory-care capability as insufficient or misrepresented, which matters deeply for loved ones with dementia or Alzheimer’s. Insulin administration and other tightly supervised medical tasks reportedly fall outside on-site capabilities, and that gap can destabilize a resident who depends on precise, timely interventions. The most consequential red flag is inconsistent leadership communication paired with staffing churn, which translates into irregular caregiver assignments and delayed responses. Families prioritizing rigorous clinical oversight, reliable call-backs, and a clearly defined memory-care pathway should actively explore communities that provide dedicated memory-care units, nurse-led coordination, and transparent medical protocols.

On the positive side, the facility’s size and ambience support independence and comfortable transitions. The campus feels welcoming, with a layout that discourages the sense of confinement. Front-line teams, the receptionists, transportation crew, and dining staff, are repeatedly praised for kindness and attentiveness, creating meaningful moments of reassurance during visits. Cleanliness and upkeep are consistently noted, along with access to engaging activities and well-maintained outdoor areas. These strengths can translate into steadier days for residents who do not require specialized medical interventions, and for families who want to feel confident about daily operations and resident morale.

Yet the downsides are substantive and recurring enough to shape a prudent decision. Leadership issues surface as a persistent concern: allegations of an Executive Director who is rude or bullying, and a broader pattern of slow or unreliable communication from management. Short staffing and high turnover contribute to inconsistent CNAs, which undermines continuity of care and trust with a resident’s daily caregiver. There are explicit accounts of delayed assistance for basic needs, and a troubling incident involving a non-responsive resident that raises real safety concerns about how emergencies are recognized and acted upon. Separate complaints about professional boundaries in dining and a perception that memory-care promises do not align with the services offered further complicate the calculus for families with heightened expectations.

The tension between attractive amenities and shaky operational reliability means the pros only partially offset the cons for most potential residents. The pleasant environment and friendly front-line staff create a favorable first impression and can sustain resident morale on good days. However, stability in caregiving and prompt clinical response are foundational in assisted living, and those elements appear inconsistent here. Memory-care questions loom large: if cognitive impairment progresses, the absence of a verifiably robust memory-care program and trained dementia staff becomes a decisive limitation. Families must weigh whether the comfort of the physical setting and the warmth of some staff can compensate for the risk of uneven care, delayed emergency activation, and unclear accountability from leadership.

For families navigating a choice, the path forward should be methodical. Schedule a candid, content-focused tour with time to observe actual caregiving dynamics, not just common areas. Ask for the current caregiver-to-resident ratios on each shift and request introductions to several CNAs who routinely care for the same residents. Probe the memory-care claim directly: verify the presence of a certified memory-care program, the scope of services included, staff training, and how residents transition to higher levels of care if needed. Request recent incident logs and a transparent outline of escalation procedures, response times, and accountability. Compare with local peers that provide validated memory-support structures, stronger governance, and documented staffing stability. If the loved one mainly needs companionship and routine assistance, Masonicare at Mystic can work as a bridge, so long as these expectations are managed and oversight remains explicit; otherwise, prioritize a community with proven memory-care capacity and more consistent leadership.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Masonicare at Mystic in Mystic, CT is an assisted living community that offers a range of care options to cater to the individual needs of residents. Our community provides both Independent Living and Memory Care services, ensuring that each resident receives the appropriate level of assistance and support.

To promote spiritual well-being, we offer devotional services off-site for all our residents. This allows them to connect with their faith and find solace in a nurturing environment. Additionally, our indoor common areas provide ample space for socialization and interaction among residents, fostering a sense of community and belonging.

Our dedicated staff includes professionals who specialize in diabetic care, ensuring that individuals with diabetes receive personalized attention and assistance with managing their condition. We prioritize the health and well-being of our residents by offering comprehensive care tailored to their unique needs.

We believe in providing enriching experiences for our residents, which is why we organize various devotional activities offsite. These activities encourage spirituality while also providing opportunities for engagement and personal growth.

Located in Mystic, CT, our community enjoys convenient access to essential amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. This ensures that residents have easy access to necessary services and resources within close proximity.

At Masonicare at Mystic in Mystic, CT, our goal is to create a warm and welcoming environment where residents can thrive both physically and emotionally. With a focus on personalized care and an array of amenities nearby, our assisted living community offers a vibrant lifestyle filled with comfort and support.

Nearby Places of Interest

Located in the heart of Mystic, Connecticut, this area offers a range of amenities and services suitable for seniors. With several medical facilities nearby such as Shoreline Allergy & Asthma Associates and Lawrence Memorial Hospital, residents can easily access healthcare services. Additionally, there are numerous pharmacies like McQuade's Pharmacy and CVS Pharmacy for convenient medication pick-ups. For leisure and relaxation, residents can visit Mystic River Park or Pequot Woods for outdoor activities. The area also features a variety of dining options including Go Fish Restaurant and McDonald's, as well as cafes like Starbucks for socializing with friends. With easy access to transportation options such as Amtrak and New London Union Station, seniors can enjoy exploring the surrounding areas.

Physicians

  • Shoreline Allergy & Asthma Associates (0 miles)
  • Gastroenterology Specialists (0 miles)
  • Main Medical-Mystic (0 miles)
  • Mystic Medical Group PC (1.3 miles)
  • Ear Nose & Throat Associates of Southeastern Connecticut PC (1.6 miles)
  • Seaport Dermatology (1.6 miles)
  • ProHealth Physicians Women's Care (3.6 miles)

Pharmacies

  • McQuade's Marketplace (0.1 miles)
  • Anderson (0.2 miles)
  • McQuade's Pharmacy (0.2 miles)
  • CVS Pharmacy (1.3 miles)
  • The Pink Mermaid (5.1 miles)
  • CVS Pharmacy (5.3 miles)
  • Walgreens (5.6 miles)

Cafes

  • Starbucks (0.2 miles)
  • Starbucks (5.2 miles)
  • C.C. O'Brien's (6.3 miles)
  • Perks & Corks Cafe (6.5 miles)
  • Nana's Bakery & Pizza (6.5 miles)

Restaurants

  • Go Fish Restaurant (0.2 miles)
  • Rio Salado (0.2 miles)
  • Jealous Monk (0.2 miles)
  • McDonald's (0.3 miles)
  • Mystic Diner & Restaurant (0.4 miles)
  • Sea View Snack Bar (0.5 miles)
  • Engine Room (1.2 miles)

Parks

  • Mystic River Park (1.3 miles)
  • Pequot Woods (1.7 miles)
  • Bluff Point State Park (4.5 miles)
  • Washington Park (6.2 miles)
  • Wilcox Park (6.5 miles)
  • The Park 2 (6.6 miles)
  • Fort Griswold Battlefield State Park (6.7 miles)

Hospitals

  • Pequot Health Center (3.8 miles)
  • Lawrence Memorial Hospital (3.8 miles)
  • Lawrence And Memorial Family Medicine (4.4 miles)
  • Westerly Hospital (6.7 miles)

Theaters

  • United Theatre (6.5 miles)

Transportation

  • Amtrak (6.5 miles)
  • New London Union Station (7.3 miles)

Frequently Asked Questions

How much does it cost to live at Masonicare at Mystic in Mystic, CT?
Where is Masonicare at Mystic?
Does Masonicare at Mystic provide care for residents with dementia or Alzheimer's disease?
What photos are available for Masonicare at Mystic in Mystic, Connecticut?

Nearby Communities

  • Pendleton Health & Rehabilitation Center

    Pendleton Health & Rehabilitation Center

    Mystic, CT

    4.7 from 110 reviews
     

    pro Extensive on-site amenities and 24/7 care, including transportation, restaurant-style dining, fitness programs, beauty salon, and Wi-Fi access.

  • Pendleton Health & Rehab Center

    Pendleton Health & Rehab Center

    Mystic, CT

    4.6 from 106 reviews
     

    pro Friendly, helpful staff with strong rehab services; clean, comfortable rooms.

  • Stoneridge

    Stoneridge

    Mystic, CT

    4.9 from 63 reviews
     

    pro Strong sense of community with friendly staff and plentiful amenities and activities.

  • StoneRidge Senior Care LLC dba StoneRidge

    StoneRidge Senior Care LLC dba StoneRidge

    Mystic, CT

    4.9 from 48 reviews
    $3,864 to $6,502 / month

    pro Vibrant, active community with friendly staff and engaging activities.

  • Mystic Healthcare & Rehabilitation Center

    Mystic Healthcare & Rehabilitation Center

    Mystic, CT

    4.5 from 115 reviews
     

    pro Caring staff with regular family updates in a clean, welcoming setting.

  • Academy Point at Mystic

    Academy Point at Mystic

    Mystic, CT

    4.6 from 120 reviews
    $5,450 to $7,400 / month

    pro Caring staff in a close-knit community with on-site services and engaging activities.

  • Seniors Helping Seniors

    Seniors Helping Seniors

    Stonington, CT

    4.8 from 17 reviews
     

    pro Clean, friendly staff delivering reliable, affordable dementia care.

  • Bayview Health Care

    Bayview Health Care

    Waterford, CT

    3.3 from 38 reviews
     

    pro Extensive on-site amenities and care services (restaurant-style dining, wellness center, transportation, beauty salon, 24-hour supervision).

  • Crescent Point At Niantic

    Crescent Point At Niantic

    Niantic, CT

    4.3 from 61 reviews
    $5,900 to $7,400 / month

    pro Warm, attentive staff in a well-maintained, hotel-like setting with restaurant-style dining and engaging activities.

Related Resources

  • dementia behaviorsDementia Behaviors: In-Depth Understanding and Effective Coping Strategies

    Dementia causes cognitive decline and challenging behaviors that caregivers must manage, necessitating an understanding of the neurological basis of these issues. Effective strategies and self-care for caregivers can enhance support for those with dementia and improve their daily lives.

  • does my mom have dementia quiz5 Early Indicators of Dementia and What You Can Do

    The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.

  • when should someone with dementia go into a care home8 Important Indicators That Memory Care May Be Necessary

    The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.