Pendleton Health & Rehab Center

Pros

• The staff at Pendleton is friendly and helpful.
• The rehab services provided were challenging but exactly what was needed.
• The cleanliness of the facility was impressive and well-maintained.
• The PT and OT personnel did an excellent job in helping with the patient's recovery.
• The rooms at Pendleton were spacious, clean, and comfortable.
• The nursing staff was great, addressing concerns and providing medications on time.
• PT and OT services were excellent, with a personalized exercise program for each patient's needs.
• The food provided was good, with menu choices available.
• There were plenty of amenities and activities offered to keep patients engaged during their stay.
• Overall, the staff at Pendleton made rehabilitation an enjoyable experience for the patients.

Cons

• The loved one experienced a lack of assistance and had to wait hours for basic needs to be fulfilled.
• Dr. Benson spoke down to the reviewer and treated them as second class citizens.
• The facility was short staffed and did not provide adequate assistance.
• The rooms were average and the food was only average in quality.
• The reviewer's previous experience at another rehab center made them disappointed with Pendleton's level of care.

Review

Pendleton Rehabilitation Center has received a mix of reviews from former patients and their loved ones. Some express frustration and dissatisfaction with the level of assistance provided, while others praise the friendly and helpful staff, as well as the quality of rehabilitation services offered.

One reviewer mentioned a lack of staffing, leading to delayed assistance for their loved one. They claimed that even basic needs like a glass of water were not promptly attended to. They also criticized Dr. Benson for speaking down to them, making them feel like second-class citizens. This negative experience left such an impact that they stated they wouldn't even send their dog to Pendleton.

On the other hand, several reviewers had positive experiences with the staff at Pendleton Rehabilitation Center. They found the staff to be friendly, helpful, and willing to go out of their way to meet patients' needs. These reviewers appreciated the challenging rehabilitation programs provided by Pendleton and felt that it was beneficial for their recovery.

Another reviewer compared their experience at Pendleton to another rehab center they had been to recently. They expressed satisfaction with all the staff at Pendleton, emphasizing that there was more than enough personnel available to provide care. The cleanliness of the facility was commended, along with nurses who were always available for questions. The reviewer also highlighted the effectiveness of physical therapy and occupational therapy in helping them return to normal functioning.

One reviewer commented on the large, clean, and comfortable rooms at Pendleton Rehabilitation Center. They felt that their needs were adequately met during their stay and enjoyed participating in physical therapy sessions. However, they mentioned that the food provided was average in quality.

Another reviewer had an excellent experience at Pendleton Rehabilitation Center, describing their rehab as fun rather than just a necessary process. They praised the private room that allowed ample space for wheelchair or walker use and applauded the willingness of staff members to go above and beyond if necessary or permitted by regulations. Furthermore, this reviewer highlighted the superb housekeeping, timely administration of medications and treatments by the nursing staff, and the helpfulness of the physical therapy and occupational therapy teams. They also emphasized that Pendleton offered various amenities and activities, such as bingo, card games, movies, support groups like Alcoholics Anonymous, music, table games, social clubs, and quilting. The staff encouraged participation without pressure.

In summary, reviews of Pendleton Rehabilitation Center have been varied. While some have expressed frustration with the level of assistance provided and interactions with certain staff members, others have praised the helpfulness of the staff and enjoyed their rehabilitation experience. The cleanliness of the facility has been consistently commended, along with positive remarks about physical therapy and occupational therapy services. Overall, opinions on food quality and available amenities have been mixed.

Physicians

• Main Medical-Mystic (0.1 miles)
• Shoreline Allergy & Asthma Associates (0.1 miles)
• Gastroenterology Specialists (0.1 miles)
• Mystic Medical Group PC (1.5 miles)
• Ear Nose & Throat Associates of Southeastern Connecticut PC (1.6 miles)
• Seaport Dermatology (1.7 miles)
• ProHealth Physicians Women's Care (3.7 miles)

Cafes

• Starbucks (0.2 miles)
• Starbucks (5.2 miles)
• C.C. O'Brien's (6.2 miles)
• Perks & Corks Cafe (6.4 miles)
• Nana's Bakery & Pizza (6.4 miles)

Pharmacies

• Anderson (0.2 miles)
• McQuade's Marketplace (0.2 miles)
• McQuade's Pharmacy (0.3 miles)
• CVS Pharmacy (1.3 miles)
• The Pink Mermaid (5.2 miles)
• CVS Pharmacy (5.4 miles)
• Walgreens (5.5 miles)

Restaurants

• Go Fish Restaurant (0.3 miles)
• Rio Salado (0.3 miles)
• Jealous Monk (0.3 miles)
• McDonald's (0.4 miles)
• Mystic Diner & Restaurant (0.5 miles)
• Sea View Snack Bar (0.6 miles)
• Engine Room (1.2 miles)

Parks

• Mystic River Park (1.3 miles)
• Pequot Woods (1.8 miles)
• Bluff Point State Park (4.5 miles)
• Washington Park (6.3 miles)
• Wilcox Park (6.4 miles)
• The Park 2 (6.7 miles)
• Fort Griswold Battlefield State Park (6.8 miles)

Hospitals

• Pequot Health Center (3.9 miles)
• Lawrence Memorial Hospital (3.9 miles)
• Lawrence And Memorial Family Medicine (4.5 miles)
• Westerly Hospital (6.6 miles)

Theaters

• United Theatre (6.4 miles)

Transportation

• Amtrak (6.4 miles)
• New London Union Station (7.4 miles)