Apple Rehab Mystic
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28 Broadway, Mystic, CT 06355
For more information about senior living options: (844) 490-3973
The facility is clean and well-maintained, with murals in the hallways, friendly staff, and strong leadership; it is highly recommended. The staff are wonderful and the food is great. The service provided was excellent, concerns were addressed promptly and professionally, and there was clear communication about the care plan; the building is centrally located and impeccably clean. Apple Rehab's staff are professional and kind, and the facility makes people feel at home; it is highly recommended. The staff deserve ten stars for their outstanding work.
The head nurse seemed overwhelmed, and rooms had peeling paint and rusty beds. The facility was described as awful and dirty, with inedible food. Apple seemed to care nothing for the facility or its patients. The place was the worst, with deplorable staff and medications not provided. Nurse calls took 20 to 45 minutes to be answered, and patients could die without anyone noticing. Nurses were awful and showed no compassion; bells were never answered; it seemed no one was working. A patient contracted COVID-19 after a week and died two weeks later. The kitchen was inflexible regarding dietary needs. The facility had not paid an invoice after more than two months, with back-and-forth finger-pointing. HIPAA violations occurred, with health information shared with an ex-spouse. Transfers were declined and calls were not returned, affecting the patient’s care.Apple Rehab Mystic is most appropriate for seniors recovering from surgery or illness who need a focused rehabilitation track and can benefit from a centrally located facility, provided there is strong family or caregiver involvement to supervise daily care and press for accountability. In practical terms, this community can work for residents whose primary goal is PT/OT-driven recovery, who appreciate access to wound care, and whose families are prepared to stay engaged, communicate clearly with the care team, and intervene when concerns arise. It is not a hands-off option for those who require near-constant nursing attention or an environment that feels consistently polished and distraction-free. Families with substantial medical needs or who require seamless, proactive advocacy will want to enter with clear expectations and a plan to monitor progress daily.
Likely alternatives should be considered for those who prioritize ironclad reliability, uninterrupted nursing coverage, and a consistently clean, well-maintained setting. If a resident’s safety and comfort hinge on immediate nurse responses, predictable dining, and uniform standards across shifts, other local options may deliver fewer headaches. Similarly, for families unwilling or unable to engage regularly with staff, insist on hourly or near-hourly updates, or demand uncompromising cleanliness and food quality, exploring otherrehab-focused communities will be prudent. The decision hinges on balancing rehabilitation goals with the ability to actively supervise care, rather than assuming routine excellence will emerge without deliberate oversight.
On the plus side, the strongest operational note is the rehabilitation and wound-care capability evident in several reviews. When functioning at its best, the staff demonstrated warmth, competence, and a capacity to support recovery, with some reviewers praising the administrator and director of nursing as accessible and effective. The building’s upkeep and location also appear favorable in many accounts, with mentions of a clean environment and recent visual upgrades that improve first impressions. In short, for post-acute needs where high-quality rehab input and professional oversight can be sustained, the facility can deliver meaningful gains and a workable care plan, especially if a resident’s needs stay within the scope of what a responsive, engaged team can manage.
The most consequential drawbacks show up as gaps in reliability and everyday experience. A sizeable portion of reviews allege understaffing at times, slow nurse responses, and routines that fail to meet expectations for timely care. Diet and meal quality surface repeatedly as a concern, with descriptions of food that some residents and families found unpalatable or inflexible to dietary preferences. Structural maintenance and ambience also appear inconsistent, rooms with peeling paint or dated equipment, which undermines comfort and perceived safety. These factors matter: even strong rehabilitation protocols can be offset or nullified if basic daily care and environment do not meet standard expectations. Where consistent nursing responsiveness and a clean, welcoming setting are nonnegotiable, those gaps cannot be ignored.
Further complicating the decision are health-care process failures cited in several stories, including disputes over transfers, HIPAA concerns, and a few highly serious outcomes that resurface every time the topic comes up. These elements underscore a core risk: while a resident may benefit from rehab expertise, the overall safety net is not uniformly reliable, and communication can fracture when family members need answers or timely updates. For families considering this community, it becomes essential to frame questions around incident reporting, transparency of care plans, and the steps taken when a resident’s condition changes. Understanding how the facility handles hospital transfers, discharge planning, and family liaison will illuminate whether the care model can be trusted over the longer arc of recovery.
In the end, this community trends toward a mixed-use decision: it can serve well for a clearly defined rehabilitation pathway and for residents whose families are prepared to be proactive partners in care. The combination of capable wound care, rehabilitation potential, and occasional standout staff moments provides a credible foundation for recovery when conditions align. However, the recurrent impressions of inconsistent staffing, mixed food quality, and troubling operational gaps cannot be ignored. If the priority is consistent, predictable daily care, forthright communication, and a pristine living environment, alternatives are worth exploring. For a family willing to engage actively, ask sharp questions, and insist on ongoing oversight, Apple Rehab Mystic can still be a viable option, but only with a plan to patrol the basics as relentlessly as the rehab goals themselves.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Apple Rehab Mystic in Mystic, CT is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and secure environment with 24-hour supervision and a 24-hour call system for added peace of mind.
Residents can enjoy a variety of activities and services designed to promote their mental and physical well-being. They can stay active in the fitness room or participate in scheduled daily activities and fitness programs. The concierge services ensure that residents have access to personalized assistance when needed. Planned day trips and resident-run activities provide opportunities for socialization and engagement.
Apple Rehab Mystic features a beautiful dining room where residents can enjoy delicious restaurant-style meals prepared with consideration for special dietary restrictions, such as diabetes diets or other special dietary needs. Additionally, there are two cafes nearby, offering additional dining options.
The community boasts several amenities to cater to the different interests of its residents. There is a gaming room for entertainment purposes, as well as a small library for those who enjoy reading. For residents who like to stay connected, Wi-Fi/high-speed internet is available throughout the premises.
Apple Rehab Mystic also provides care services to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program is in place to support the emotional well-being of residents.
Transportation arrangements are made for non-medical purposes as well as doctors' appointments. Community-operated transportation offers convenience and ease of access for outings and appointments. In addition, there are several parks, pharmacies, restaurants, and physicians located conveniently nearby.
Overall, Apple Rehab Mystic provides a comprehensive assisted living experience where residents are offered unparalleled comfort, care, and engagement in an inviting setting.
Apple Rehab Mystic is located at 28 Broadway, Mystic, CT 06355 in New London County, Connecticut
Apple Rehab Mystic on seniors.fyi includes 5 photos including images showing interior, windows, healthcare, living room, plant, reception area, bedroom, outdoor seating, and more.
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