Westfield Care & Rehab Center

65 Westfield Road, Meriden, CT 06450

For more information about senior living options: (844) 490-3973

3.5 from 8 reviews
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Skilled Nursing Facility

Overall Review of Westfield Care & Rehab Center

Pros

  • pro Westfield has been a great home.
  • pro The facility is organized and run well, with very caring staff.
  • pro The affiliation with Apple Rehab provides confidence.
  • pro The team at Westfield is great and caring.
  • pro The staff are awesome and work hard to meet residents' needs.
  • pro Westfield is blessed by a knowledgeable, tenured staff.
  • pro Their dedication to residents is evident in great food, care, activities, and cleanliness.

Cons

  • pro The facility was described as a dump when he arrived from the hospital for IV antibiotics, and EMTs brought him to a room full of furniture.
  • pro The bed had not been made for over three weeks, and the patient never received a shower.
  • pro He did not tell staff about the issues so he could leave, because he wouldn't put his dog in that place.
  • pro The uncle's care was unsatisfactory; staff were mean, would not answer his call bell, and refused his medication.
  • pro When he arrived at 5 pm, nurses did not respond to his call bell, and he was taken out the next morning at 8 am.
  • pro The nurses were mean and nasty.
  • pro They wouldn't even have their dog stay there, never mind their uncle.

Review

The collection of experiences at Westfield paints a picture of sharp contrasts in care and atmosphere. One account begins with a troubling scene: after coming from the hospital to receive intravenous antibiotics, the patient was brought in by emergency medical technicians to a room that felt more like a storage area than a patient space. The bed was not made and had not been attended to for more than three weeks, with no shower in sight and a sense of neglect lingering in the air. The storyteller even mentions not sharing all concerns to avoid returning to what felt like an unsafe place, and they explain that they wouldn't trust leaving their dog there under those conditions. This first-hand description underscores a moment of disappointment and fear about the level of basic care and cleanliness.

A separate and similarly stark account concerns the care of a family member, specifically an uncle. The reviewer describes nurses who were mean and unhelpful, refusing to answer the call bell and even refusing medications. The timing of this experience was telling: the uncle arrived at 5 p.m., and by 8 a.m. the reviewer was back to take him out. The language used - nurses described as mean and nasty - highlights a perceived lack of empathy and attentiveness, to the point where the reviewer would not consider allowing their dog, much less their uncle, to stay there. Taken together, these experiences speak to moments when basic responsiveness and respectful treatment seemed to fall short of expectations.

Against these negative impressions stands a much more positive current that runs through several other comments. Westfield is repeatedly described as a "great home," with organized operations and a staff that is described as caring and attentive. The facility's structure and management come across as solid, and the affiliation with Apple Rehab is specifically cited as a source of confidence for those evaluating the quality of care. This positive frame suggests that, for many residents and families, Westfield can deliver a dependable and supportive environment.

Additional notes amplify the sense of appreciation from residents and families. Multiple reviewers expressed gratitude for the care and the people who provide it, with one remark simply thanking a "great, caring team." These tokens of appreciation emphasize not just the presence of care, but its warmth and the way staff members connect with people on a personal level. The recurrence of "thank you" hues the overall tone with gratitude, reinforcing the impression that there are moments of genuine compassion and competence happening within the walls of the facility.

Another strong thread in the feedback highlights the experience of a caregiver who observed excellent care for their mom, praising the staff as awesome and commending their hard work to meet her mom's needs. This kind of testimony underscores a capacity for staff to tailor care to individual residents, acknowledge how important it is to respond to evolving needs, and demonstrate perseverance and dedication in a demanding environment. It reflects a positive, proactive approach to caregiving that resonates with families seeking reliable, patient-centered support.

Finally, there is a sense of the facility's depth and consistency in quality, attributed to a knowledgeable, tenured staff whose dedication shows in every aspect of resident life - from flavorful and satisfying meals to engaging activities and a high standard of cleanliness. Words describing the care experience as "great" across multiple dimensions - food, activities, cleanliness, and overall care - combine with a sentiment that the team's experience and stability contribute meaningfully to residents' well-being. The closing note of "excellent work experience" reinforces the idea that those who work at Westfield often feel fulfilled and committed to contributing positively to the lives of residents and their families.

Taken as a whole, the reviews reveal a facility capable of delivering strong, compassionate care and a well-run operation, underpinned by a stable, skilled staff that can make the residents' days brighter through attentive care, meaningful activities, and clean, orderly surroundings. Yet the same pool of experiences does not shy away from troubling moments where basic care and responsiveness appeared lacking, underscoring the ongoing need for vigilance, improvement, and consistent standards. The story of Westfield, then, is one of substantial strengths and clear opportunities: a home with the potential to excel when care is present and attentive, and with room to grow where lapses have occurred.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Westfield Care & Rehab Center in Meriden, CT is a well-equipped and comfortable assisted living community that provides exceptional care services and amenities for its residents.

The community offers a range of amenities to ensure the comfort and convenience of its residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished living spaces, a gaming room, a garden area, housekeeping services, kitchenettes in each apartment for independent cooking and dining, move-in coordination assistance, outdoor space for relaxation and activities, private bathrooms for privacy and comfort, restaurant-style dining options for delicious meals, a small library for leisure reading and learning opportunities, telephones in each apartment for easy communication with loved ones outside the community, transportation arrangements for non-medical purposes such as shopping or social outings, transportation to doctors' appointments to ensure regular healthcare visits are not missed by residents, a wellness center providing various health-related programs and activities for overall well-being of residents, as well as Wi-Fi/high-speed internet access throughout the community.

In terms of care services offered at Westfield Care & Rehab Center: there is 24-hour call system availability ensuring prompt response to any emergencies or requests made by the residents; around-the-clock supervision by trained staff members; assistance with activities of daily living such as bathing and dressing; assistance with transfers to ensure safe mobility; specialized diabetes diet plans for those who require it; meal preparation and service to cater to different dietary needs; medication management to ensure proper administration and adherence; mental wellness programs promoting emotional well-being among residents; accommodation of special dietary restrictions when it comes to meal planning; as well as transportation arrangement services.

The dining experience at Westfield Care & Rehab Center ensures that all residents' dietary needs are met. Special dietary restrictions are accommodated during meal preparation to cater to individual preferences and requirements.

Numerous activities are organized within the community to keep residents engaged and entertained. These activities include concierge services to assist with personal preferences or requests, fitness programs to promote physical health and well-being, planned day trips for exploration and entertainment, resident-run activities that foster a sense of community and involvement among residents, as well as scheduled daily activities designed to keep residents active and stimulated.

Westfield Care & Rehab Center is conveniently located in close proximity to various amenities in the surrounding area. There are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals nearby, which offer easy access to necessary services and opportunities for socialization and engagement outside of the community.

Overall, Westfield Care & Rehab Center provides a comfortable living environment where residents can receive excellent care services, enjoy numerous amenities tailored to their needs and preferences, participate in engaging activities, and have convenient access to essential amenities in the surrounding area.

Nearby Places of Interest

This part of Meriden, Connecticut offers a variety of amenities and services that cater to the needs of seniors. With a range of restaurants nearby, including Caribbean cuisine, fast food options like Burger King, and banquet halls for special occasions, residents have plenty of dining choices. There are also several parks in the area such as Washington Park and Hubbard Park where one can enjoy outdoor activities and fresh air. For medical needs, there are hospitals like MidState Medical Center and Family Birthing Center within close proximity providing quality healthcare services. Pharmacies like CVS and Walgreens are also easily accessible for medication refills. In addition, there are various physicians' offices nearby offering primary care and specialty services. For leisure activities, cafes like Starbucks provide a space for socializing or relaxation. Furthermore, theaters like Picture Show at Berlin offer entertainment options for movie enthusiasts. Transportation is convenient with an Amtrak station located just 6.2 miles away for easy travel access. Overall, this part of Meriden provides a well-rounded environment with diverse resources that can support an active and fulfilling senior lifestyle.

Restaurants

  • Caribbean Restaurant (0.8 miles)
  • Burger King (1.4 miles)
  • Tabaq Masala Restaurant & Banquet Hall (1.4 miles)
  • Frida Restaurant And Grocery (1.4 miles)
  • Casa Mia at the Hawthorne (2.9 miles)
  • Chick-Fil-A (3.8 miles)
  • Sonic Drive-In (4 miles)

Parks

  • Washington Park (0.8 miles)
  • Hubbard Park (2.8 miles)
  • Sage Park (4.6 miles)

Hospitals

  • Family Birthing Center (1.1 miles)
  • MidState Medical Center (1.1 miles)
  • Hospital Of Central Connecticut At Bradley Memorial (5.9 miles)
  • Gaylord Specialty Healthcare/Gaylord Hospital (6.5 miles)
  • Connecticut Valley Hospital (7.7 miles)
  • Middlesex Hospital Cancer Center (8.2 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Health Mart Pharmacy (1.6 miles)
  • CVS Pharmacy (4.9 miles)
  • CVS Pharmacy (5.5 miles)
  • Walgreens (5.6 miles)
  • Rite Aid (5.7 miles)
  • CVS Pharmacy (5.9 miles)

Physicians

  • Cloverleaf Family Medicine (1.6 miles)
  • Dr Francescon's Office (3.1 miles)
  • Hartford HealthCare Medical Group (4.4 miles)
  • The Women's Center Of Southern New England (4.7 miles)
  • Walmart Garden Center (5.1 miles)
  • Connecticut Orthopaedics (5.6 miles)
  • MyEyeDr (5.8 miles)

Cafes

  • Starbucks (4.8 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.5 miles)
  • Provision State Coffee (6 miles)
  • Perkatory Coffee Roasters (6.6 miles)
  • Starbucks (7.6 miles)
  • Starbucks (7.7 miles)

Theaters

  • Picture Show at Berlin (6 miles)
  • AMC Starplex Cinemas Southington 12 (6.7 miles)

Transportation

  • Amtrak (6.2 miles)

Frequently Asked Questions

Where is Westfield Care & Rehab Center?

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