65 Westfield Road, Meriden, CT 06450
For more information about senior living options: (844) 490-3973
The collection of experiences at Westfield paints a picture of sharp contrasts in care and atmosphere. One account begins with a troubling scene: after coming from the hospital to receive intravenous antibiotics, the patient was brought in by emergency medical technicians to a room that felt more like a storage area than a patient space. The bed was not made and had not been attended to for more than three weeks, with no shower in sight and a sense of neglect lingering in the air. The storyteller even mentions not sharing all concerns to avoid returning to what felt like an unsafe place, and they explain that they wouldn't trust leaving their dog there under those conditions. This first-hand description underscores a moment of disappointment and fear about the level of basic care and cleanliness.
A separate and similarly stark account concerns the care of a family member, specifically an uncle. The reviewer describes nurses who were mean and unhelpful, refusing to answer the call bell and even refusing medications. The timing of this experience was telling: the uncle arrived at 5 p.m., and by 8 a.m. the reviewer was back to take him out. The language used - nurses described as mean and nasty - highlights a perceived lack of empathy and attentiveness, to the point where the reviewer would not consider allowing their dog, much less their uncle, to stay there. Taken together, these experiences speak to moments when basic responsiveness and respectful treatment seemed to fall short of expectations.
Against these negative impressions stands a much more positive current that runs through several other comments. Westfield is repeatedly described as a "great home," with organized operations and a staff that is described as caring and attentive. The facility's structure and management come across as solid, and the affiliation with Apple Rehab is specifically cited as a source of confidence for those evaluating the quality of care. This positive frame suggests that, for many residents and families, Westfield can deliver a dependable and supportive environment.
Additional notes amplify the sense of appreciation from residents and families. Multiple reviewers expressed gratitude for the care and the people who provide it, with one remark simply thanking a "great, caring team." These tokens of appreciation emphasize not just the presence of care, but its warmth and the way staff members connect with people on a personal level. The recurrence of "thank you" hues the overall tone with gratitude, reinforcing the impression that there are moments of genuine compassion and competence happening within the walls of the facility.
Another strong thread in the feedback highlights the experience of a caregiver who observed excellent care for their mom, praising the staff as awesome and commending their hard work to meet her mom's needs. This kind of testimony underscores a capacity for staff to tailor care to individual residents, acknowledge how important it is to respond to evolving needs, and demonstrate perseverance and dedication in a demanding environment. It reflects a positive, proactive approach to caregiving that resonates with families seeking reliable, patient-centered support.
Finally, there is a sense of the facility's depth and consistency in quality, attributed to a knowledgeable, tenured staff whose dedication shows in every aspect of resident life - from flavorful and satisfying meals to engaging activities and a high standard of cleanliness. Words describing the care experience as "great" across multiple dimensions - food, activities, cleanliness, and overall care - combine with a sentiment that the team's experience and stability contribute meaningfully to residents' well-being. The closing note of "excellent work experience" reinforces the idea that those who work at Westfield often feel fulfilled and committed to contributing positively to the lives of residents and their families.
Taken as a whole, the reviews reveal a facility capable of delivering strong, compassionate care and a well-run operation, underpinned by a stable, skilled staff that can make the residents' days brighter through attentive care, meaningful activities, and clean, orderly surroundings. Yet the same pool of experiences does not shy away from troubling moments where basic care and responsiveness appeared lacking, underscoring the ongoing need for vigilance, improvement, and consistent standards. The story of Westfield, then, is one of substantial strengths and clear opportunities: a home with the potential to excel when care is present and attentive, and with room to grow where lapses have occurred.
Westfield Care & Rehab Center in Meriden, CT is a well-equipped and comfortable assisted living community that provides exceptional care services and amenities for its residents.
The community offers a range of amenities to ensure the comfort and convenience of its residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished living spaces, a gaming room, a garden area, housekeeping services, kitchenettes in each apartment for independent cooking and dining, move-in coordination assistance, outdoor space for relaxation and activities, private bathrooms for privacy and comfort, restaurant-style dining options for delicious meals, a small library for leisure reading and learning opportunities, telephones in each apartment for easy communication with loved ones outside the community, transportation arrangements for non-medical purposes such as shopping or social outings, transportation to doctors' appointments to ensure regular healthcare visits are not missed by residents, a wellness center providing various health-related programs and activities for overall well-being of residents, as well as Wi-Fi/high-speed internet access throughout the community.
In terms of care services offered at Westfield Care & Rehab Center: there is 24-hour call system availability ensuring prompt response to any emergencies or requests made by the residents; around-the-clock supervision by trained staff members; assistance with activities of daily living such as bathing and dressing; assistance with transfers to ensure safe mobility; specialized diabetes diet plans for those who require it; meal preparation and service to cater to different dietary needs; medication management to ensure proper administration and adherence; mental wellness programs promoting emotional well-being among residents; accommodation of special dietary restrictions when it comes to meal planning; as well as transportation arrangement services.
The dining experience at Westfield Care & Rehab Center ensures that all residents' dietary needs are met. Special dietary restrictions are accommodated during meal preparation to cater to individual preferences and requirements.
Numerous activities are organized within the community to keep residents engaged and entertained. These activities include concierge services to assist with personal preferences or requests, fitness programs to promote physical health and well-being, planned day trips for exploration and entertainment, resident-run activities that foster a sense of community and involvement among residents, as well as scheduled daily activities designed to keep residents active and stimulated.
Westfield Care & Rehab Center is conveniently located in close proximity to various amenities in the surrounding area. There are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals nearby, which offer easy access to necessary services and opportunities for socialization and engagement outside of the community.
Overall, Westfield Care & Rehab Center provides a comfortable living environment where residents can receive excellent care services, enjoy numerous amenities tailored to their needs and preferences, participate in engaging activities, and have convenient access to essential amenities in the surrounding area.
This part of Meriden, Connecticut offers a variety of amenities and services that cater to the needs of seniors. With a range of restaurants nearby, including Caribbean cuisine, fast food options like Burger King, and banquet halls for special occasions, residents have plenty of dining choices. There are also several parks in the area such as Washington Park and Hubbard Park where one can enjoy outdoor activities and fresh air. For medical needs, there are hospitals like MidState Medical Center and Family Birthing Center within close proximity providing quality healthcare services. Pharmacies like CVS and Walgreens are also easily accessible for medication refills. In addition, there are various physicians' offices nearby offering primary care and specialty services. For leisure activities, cafes like Starbucks provide a space for socializing or relaxation. Furthermore, theaters like Picture Show at Berlin offer entertainment options for movie enthusiasts. Transportation is convenient with an Amtrak station located just 6.2 miles away for easy travel access. Overall, this part of Meriden provides a well-rounded environment with diverse resources that can support an active and fulfilling senior lifestyle.
Westfield Care & Rehab Center is located at 65 Westfield Road, Meriden, CT 06450 in New Haven County, Connecticut
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