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Parkville Care Center in Hartford, CT

Parkville Care Center is a nursing home community in Hartford, CT.

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Parkville Care Center in Hartford, CT

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  • Interior

    A neatly arranged small room with rows of chairs, stained glass windows, and decorative elements.

  • Outdoors

    The image shows the entrance of a bank building with greenery and potted plants around.

  • Decor

    A welcome sign adorned with a rosary and cross, surrounded by indoor plants.

  • Living Room

    A cozy living room with a leather sofa, coffee table, and chairs, softly lit by natural light through the curtains.

  • Building

    A brick building under a blue sky with scattered clouds, featuring a prominent entrance and signage.

  • Architecture

    A peaceful courtyard with birch trees and benches, basking in sunlight.

  • Trees

    A lively outdoor gathering with people seated under colorful umbrellas.

  • Windows

    A hospital room with two beds and a separating curtain.

  • Dining

    A tray of empanadas adorned with Puerto Rican flags.

  • Landscaping

    A vibrant artwork depicting the Puerto Rican flag over a coastal landscape with iconic architecture.

  • Lighting

    A clean and well-lit hospital corridor with multiple doors on either side.

  • Outdoor

    A row of beverage dispensers filled with colorful juices at an outdoor event.

  • Exercise Equipment

    A set of parallel bars used for physical therapy and rehabilitation exercises in an indoor facility.

  • Healthcare

    A clean and organized hospital room with two empty beds ready for patients.

5 Greenwood Street, Hartford, CT 06106

For more information about senior living options: (866) 208-4318

2.3 from 42 reviews
5 stars
11
4 stars
3
3 stars
0
2 stars
2
1 stars
26

Overall Review of Parkville Care Center

common 26 reviews mention this

Care staff are a mixed bag

Residents and visitors describe both respectful help and serious lapses in care.

Some reviewers say staff are attentive and respectful, including front-desk and nursing team members, and describe quick solutions during visits. Others report the opposite, citing poor empathy and professionalism, rude interactions, and delays when patients call for help. Several comments also mention staffing problems like being short-staffed or needing families to stay involved for care to happen.

caveat 10 reviews mention this

Cleanliness and personal care concerns

Multiple reviews raise concerns about hygiene, cleaning, and how patients are handled.

Some reviewers describe odors, dirty areas, and hygiene issues such as dirty drawers or lack of cleanliness on patient areas. Others mention delays or misses in routine care, including not being changed or cleaned up in a timely way. A few reviews also point to health impacts they attribute to inadequate attention, including infections and wound-care concerns.

caveat 6 reviews mention this

Dining quality gets harsh reviews

Food is a repeated complaint, with several reviewers describing it as poor or unacceptable.

Several reviews say the food is bad, including comments that meals are undesired in quality and served cold or repetitive. One reviewer compares the quality to what animals receive, and another describes the food as disgusting. While the community offers restaurant-style dining as an option, reviews still vary widely on whether the dining experience meets expectations.

  • A tray of empanadas adorned with Puerto Rican flags.
caveat 7 reviews mention this

Communication can be hard to reach

Reviewers frequently mention difficulty getting in touch and concerns about follow-through.

Some reviewers say phones are not answered and that it’s difficult to reach the right person or get callbacks. Others describe problems with contacting family, including a situation where they say the facility did not reach them when a patient was sent out. There are also comments about systems and logistics, including one change to a visitor registration system and reports of issues that affected being able to call in or out.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (13 miles away) Bradley International (13 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Spigot Cafe (0.5 miles)
  • McDonald's (0.9 miles)
  • New Park Brewing (1 miles)
  • Chick-Fil-A (1.1 miles)
  • El Mercado (1.1 miles)
  • Red Rock Tavern (1.3 miles)
  • Artisan (1.5 miles)

Physicians

  • Uconn Health Partners (0.5 miles)
  • SHE Medical (0.9 miles)
  • Woodland Women's Health Associates (1.1 miles)
  • Medical Oncology and Blood Disorders (1.2 miles)
  • Optometric Specialty Group (1.2 miles)
  • Hartford Orthopedic Surgeons (1.4 miles)
  • Assoc'd Ear Nose and Throat Specialists (1.5 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)

Hospitals

  • St Francis Hospital (1.5 miles)
  • Infectious Disease Division (1.5 miles)
  • Newington Veterans Hospital (3.8 miles)

Parks

  • Elizabeth Park (1.6 miles)
  • Satan's Kingdom State Recreation Area (1.8 miles)
  • Bushnell Park (1.8 miles)
  • Wolcott Park (2.2 miles)
  • Fernridge Park (2.3 miles)
  • Mill Pond Park (4.3 miles)
  • Stanley Quarter Park (5.2 miles)

Transportation

  • Union Station (1.8 miles)
  • Pratt & Whitney (3.7 miles)

Cafes

  • Starbucks (1.8 miles)
  • Blue State Coffee (2.1 miles)
  • Starbucks (2.8 miles)
  • Rebel Dog Coffee Co. EAST HARTFORD (3.8 miles)
  • Panera Bread (5.1 miles)

Places of Worship

  • Universalist Church of West Hartford (1.8 miles)
  • Emanuel Synagogue (3.3 miles)
  • Jehovah's Witnesses (3.4 miles)
  • Jehovah's Witnesses (4.8 miles)

Frequently Asked Questions

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