Parkville Care Center

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  • Interior

    A neatly arranged small room with rows of chairs, stained glass windows, and decorative elements.

  • Outdoors

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  • Decor

    A welcome sign adorned with a rosary and cross, surrounded by indoor plants.

  • Living Room

    A cozy living room with a leather sofa, coffee table, and chairs, softly lit by natural light through the curtains.

  • Building

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  • Architecture

    A peaceful courtyard with birch trees and benches, basking in sunlight.

  • Trees

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  • Windows

    A hospital room with two beds and a separating curtain.

  • Dining

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  • Landscaping

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  • Lighting

    A clean and well-lit hospital corridor with multiple doors on either side.

  • Outdoor

    A row of beverage dispensers filled with colorful juices at an outdoor event.

  • Exercise Equipment

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  • Healthcare

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Parkville Care Center

5 Greenwood Street, Hartford, CT 06106

For more information about senior living options: (844) 490-3973

1.9 from 33 reviews
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23

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    Overall Review of Parkville Care Center

    Pros

    • pro A reviewer is glad his mother is in the facility and has seen her improvement, noting the nurses are very kind.
    • pro Another reviewer described the front desk and nursing staff as attentive and respectful, and the facility as surprisingly well maintained.
    • pro There are a couple of good nurses who work there.
    • pro The receptionists are very kind.
    • pro The cousin appreciated the recreation staff and the care they provide.

    Cons

    • pro The reviews describe the patient areas as filthy and in disrepair, with strong odors and aid arriving an hour or more late.
    • pro Residents report money and personal items being stolen, with investigations that never followed up.
    • pro Staff are often short-staffed, unprofessional, and rude, leading to poor and delayed care.
    • pro Alarming vitals are ignored or mishandled, sometimes due to incorrect measurements.
    • pro Families have difficulty contacting the facility as phones are frequently unanswered.
    • pro Some doctors and administrators are seen as lacking empathy and more concerned with paychecks than patient care.
    • pro Families are not timely notified of deaths, and some relatives learned of cremation without consent.
    • pro The food is described as despicable or disgusting.
    • pro Cleanliness and infection control are poor, with dirty floors and urinals left on tables.
    • pro There are accusations of deception about care and inconsistent statements from staff.

    Review

    A large number of reviews paint a harsh, troubling picture of Parkville Care Center, with recurring themes that center on neglect, cleanliness problems, and inconsistent quality of care. Many reviewers describe the patient areas as unsanitary and poorly maintained, contrasting sharply with administration areas that look clean and well-kept. Statements such as beds being in disrepair, hallways and rooms smelling strongly - often described as smelling like dog poop - and a general sense of disorganization in the living quarters dominate the comments. The overarching tone suggests that the care environment for residents in daily living spaces is markedly subpar compared to the administrative zones of the facility.

    Staffing and responsiveness emerge as another persistent complaint. Reviewers frequently recount long waits for assistance, with calls for help taking an hour or more to be answered. Several accounts describe short-staffing and a lack of timely medical attention, including medical professionals who fail to respond promptly to alarming vitals. One particularly concerning episode describes a friend whose vitals were dangerously high - diastolic blood pressure of 108 and blood sugar of 248 - and alleges the blood pressure cuff was positioned incorrectly and no intervention followed, despite the patient's complex medical history and recent surgeries. The implication across multiple anecdotes is that staff fatigue, understaffing, and gaps in monitoring contribute to serious patient risk.

    The quality of care and medical management is another focal point. Reviewers recount mixed experiences, but a substantial portion questions whether patients receive appropriate attention to acute changes in health. Some accounts allege that doctors do not regularly examine residents or make decisions about care without proper assessments, while others point to disconnected communication between departments or a lack of follow-through on treatment plans. There are even statements implying that professional standards were not consistently upheld, with references to ineffective therapy and inadequate oversight. These concerns are often tied to broader criticisms about how the facility prioritizes patient welfare and how staffing influences clinical decisions.

    Allegations of financial and ethical breaches also appear in the reviews. A number of postings claim money and personal belongings were stolen from residents, with promises of investigations that never materialized. There are pointed accusations that some staff members or administrators did not follow up on concerns about theft, and one reviewer mentions threats and inconsistent information from a financial representative, suggesting a pattern of unprofessional conduct that erodes trust. Related threads describe disturbing episodes - such as a family being unaware of a relative's death and cremation proceeding without consent or notification - leading to accusations that vital family communication channels were neglected or mishandled.

    Food, daily life, and the overall resident experience receive mixed treatment in the feedback. Several reviewers describe the meals and general food quality as extremely poor, sometimes depicted as unappealing or inedible, with complaints about repetitive breakfasts and overall diet quality. In contrast, a minority of reviewers report positive experiences, noting kind nurses, compassionate aides, and attentive staff in certain moments or departments. A few responses praise particular teams, like recreation staff, social workers, or receptionists, for being caring and helpful, but these positives are interspersed with widespread frustration about the more systemic issues described elsewhere.

    Family communication and the perceived empathy of staff are recurring threads. Some reviewers commend particular nurses, aides, or supportive staff for their kindness and attentiveness toward their loved ones. Others criticize social workers, administrators, and certain doctors for a lack of empathy, poor communication, or unresponsiveness to family needs and inquiries. The inconsistent communication leaves some families feeling abandoned or inadequately informed about health changes, treatment plans, or transitions between hospital and facility care. The overall impression is that personal interactions range from compassionate and responsive to impersonal and dismissive, depending on who is involved.

    Taken together, the reviews present a stark, polarized picture of Parkville Care Center. While a few families report positive experiences - emphasizing compassionate staff and noticeable improvements in some residents - many accounts describe a facility struggling with cleanliness, patient safety, staff availability, timely medical attention, and respectful management of family concerns. The breadth and severity of the concerns have led some reviewers to call for regulatory intervention or even the shutdown of the facility, arguing that immediate action is needed to safeguard residents. For those considering placement, the consensus among the more critical voices is clear: proceed with extreme caution, verify current conditions in person, and scrutinize the level of staffing, responsiveness, and quality of care before making a decision.

    Features

    Housing

    • 150 resident community capacity 150 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bradley International (13 miles away) Bradley International (13 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Parkville Care Center in Hartford, CT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to indulge in self-care, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.

    The dining room offers restaurant-style dining where delicious meals are prepared and served by the attentive staff. For those who prefer to cook their own meals, each resident's fully-furnished apartment includes a kitchenette. Housekeeping services are provided to maintain a clean and tidy living environment.

    Residents have access to various recreational spaces within the community, including a fitness room for exercise, a gaming room for entertainment, a small library for reading, and an outdoor garden area to enjoy nature. A wellness center is also available for residents' healthcare needs.

    Wi-Fi/high-speed internet is provided throughout the community, allowing residents to stay connected with loved ones and access online resources easily. Move-in coordination is offered to make the transition into Parkville Care Center seamless.

    In terms of care services, there is 24-hour call system and supervision to ensure safety and assistance when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time.

    Parkville Care Center understands the importance of catering to individual dietary needs and offers special dietary restrictions options. Additionally, transportation arrangements can be made not only for non-medical purposes but also specifically for doctors' appointments.

    The community organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with any additional needs or inquiries they may have.

    Furthermore, Parkville Care Center boasts its convenient location with numerous nearby amenities. There are cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals all in close proximity to the community.

    Overall, Parkville Care Center provides a comfortable and caring environment for seniors seeking assisted living services in Hartford, CT.

    Nearby Places of Interest

    Restaurants

    • Spigot Cafe (0.5 miles)
    • McDonald's (0.9 miles)
    • New Park Brewing (1 miles)
    • Chick-Fil-A (1.1 miles)
    • El Mercado (1.1 miles)
    • Red Rock Tavern (1.3 miles)
    • Artisan (1.5 miles)

    Physicians

    • Uconn Health Partners (0.5 miles)
    • SHE Medical (0.9 miles)
    • Woodland Women's Health Associates (1.1 miles)
    • Medical Oncology and Blood Disorders (1.2 miles)
    • Optometric Specialty Group (1.2 miles)
    • Hartford Orthopedic Surgeons (1.4 miles)
    • Assoc'd Ear Nose and Throat Specialists (1.5 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • CVS Pharmacy (0.8 miles)
    • Walgreens (0.9 miles)
    • Walgreens (1.4 miles)
    • CVS Pharmacy (1.5 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (1.8 miles)

    Hospitals

    • St Francis Hospital (1.5 miles)
    • Infectious Disease Division (1.5 miles)
    • Newington Veterans Hospital (3.8 miles)

    Parks

    • Elizabeth Park (1.6 miles)
    • Satan's Kingdom State Recreation Area (1.8 miles)
    • Bushnell Park (1.8 miles)
    • Wolcott Park (2.2 miles)
    • Fernridge Park (2.3 miles)
    • Mill Pond Park (4.3 miles)
    • Stanley Quarter Park (5.2 miles)

    Transportation

    • Union Station (1.8 miles)
    • Pratt & Whitney (3.7 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Blue State Coffee (2.1 miles)
    • Starbucks (2.8 miles)
    • Rebel Dog Coffee Co. EAST HARTFORD (3.8 miles)
    • Panera Bread (5.1 miles)

    Places of Worship

    • Universalist Church of West Hartford (1.8 miles)
    • Emanuel Synagogue (3.3 miles)
    • Jehovah's Witnesses (3.4 miles)
    • Jehovah's Witnesses (4.8 miles)

    Frequently Asked Questions

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