Parkville Care Center in Hartford, CT
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Information last verified:
5 Greenwood Street, Hartford, CT 06106
For more information about senior living options: (844) 490-3973
The mom has shown improvement and the nurses are very kind to her. The staff from the front desk to nursing are attentive and respectful. The recreation staff are valued by the residents and their families. The facility was surprisingly well maintained. There are a few good nurses who work there. The reviewers describe the place as excellent.
The patient housing areas are described as absolutely shameful, compared to the spotless administration areas. Beds are in disrepair, the hallways and rooms smell like dog poop, and aid arrives an hour or more late. Staff did not monitor the patient closely; alarming vitals were ignored and no action was taken. The facility is disgustingly dirty, with terrible odors, unprofessional staff, and poor overall care. The food is despicable, some aides are rude, and wifi issues prevent calling loved ones. There have been reports of money being stolen from residents and no proper investigation. Chronic understaffing leads to delays in cleaning, changing patients, and timely care. Family members were not notified of a relative's death and cremation occurred without consent. Medication errors or shortages occurred, including wrong meds, skipped doses, and insulin not given on time.Parkville Care Center in Hartford, CT is best suited for families who need proximity to a loved one and are prepared to scrutinize daily operations closely. It serves residents who can tolerate substantial variability in day-to-day care and who will advocate actively to ensure timely assistance, proper wound care, and accurate medication management. The strongest fit is families willing to rotate visits, request routine updates, and push staff for accountability. Those expecting consistently spotless environments and uniformly responsive, empathetic staff should set expectations lower. The bottom line: this is a facility with pockets of care, not a reliably controlled care environment.
Alternatives should be considered for seniors with high medical needs, complex wound care, or greater sensitivity to disturbance. If reliable 24/7 responsiveness, clean and odor-free living spaces, transparent billing, and proactive medical oversight are non-negotiables, Parkville tends to fall short. Families of residents with dementia or behavioral issues may find inconsistent staffing and communication particularly challenging. Those who cannot invest time to monitor care and contact the facility regularly may encounter difficult experiences, including unanswered calls, delayed assistance, or gaps in medication management. In short, Parkville may be a last resort rather than a first choice for demanding care needs.
On the plus side, there are moments when care shines. A handful of reviews praise kind nurses, attentive front desk staff, and a rehab team that can deliver progress when present. In some cases the administration areas are described as clean and well kept, offering a sense of order that contrasts with the patient living areas. For families who can observe shifts closely and catch issues early, these glimpses of competence matter. They suggest a potential baseline level of nursing skill and recreational programming that, if sustained, could become the throughline of a decent stay.
However, the recurring themes point decisively in the other direction. Warning signs include a pervasive smell in patient areas, disrepair of beds, and frequent reports of delayed assistance, sometimes an hour or more between a call and response. Several accounts recount missed warning signs in serious medical situations, with vitals or symptoms overlooked or mishandled. Financial and administrative interactions are worrying, including threats around billing and inconsistent statements. Safety concerns run deeper: theft reported, wounds not properly treated, and in at least one case, a patient’s hospitalization followed by questions about quality of care. The overall culture described by many families is one of under-resourcing and uneven accountability.
Experience among families is highly variable, with some affirming kindness from certain staff and a sense that some clinicians work diligently, while others remain distant or dismissive. A few reviews note improvement and gratitude for small gains in condition, but these are outweighed by calls for better organization, cleaner environments, and more reliable communication. Visitors repeatedly cite phone access and responsiveness as a core frustration, alongside concerns about medication management and timely care. The mix is real: hope exists where individual staff members show competence, but repeat problems signal systemic weaknesses that routinely derail the resident’s day-to-day safety and comfort.
In choosing Parkville, families should go in with a plan. Schedule multiple visits at different times, request to speak with the director of nursing and the pharmacist, and ask for recent incident reports and staffing rosters. Verify medication administration practices, ask about wound care protocols, and demand clear pathways for family communication. If alternatives with stronger track records exist in the Hartford area, they may offer more consistent care and peace of mind. For situations where Parkville is the only feasible option, prepare to be highly proactive, document every interaction, and set explicit expectations about response times, cleanliness, meals, and emotional support. The conclusion is practical: Parkville can work only when care teams are consistent, accountable, and willing to listen.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parkville Care Center in Hartford, CT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to indulge in self-care, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.
The dining room offers restaurant-style dining where delicious meals are prepared and served by the attentive staff. For those who prefer to cook their own meals, each resident's fully-furnished apartment includes a kitchenette. Housekeeping services are provided to maintain a clean and tidy living environment.
Residents have access to various recreational spaces within the community, including a fitness room for exercise, a gaming room for entertainment, a small library for reading, and an outdoor garden area to enjoy nature. A wellness center is also available for residents' healthcare needs.
Wi-Fi/high-speed internet is provided throughout the community, allowing residents to stay connected with loved ones and access online resources easily. Move-in coordination is offered to make the transition into Parkville Care Center seamless.
In terms of care services, there is 24-hour call system and supervision to ensure safety and assistance when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time.
Parkville Care Center understands the importance of catering to individual dietary needs and offers special dietary restrictions options. Additionally, transportation arrangements can be made not only for non-medical purposes but also specifically for doctors' appointments.
The community organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with any additional needs or inquiries they may have.
Furthermore, Parkville Care Center boasts its convenient location with numerous nearby amenities. There are cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals all in close proximity to the community.
Overall, Parkville Care Center provides a comfortable and caring environment for seniors seeking assisted living services in Hartford, CT.
Parkville Care Center is located at 5 Greenwood Street, Hartford, CT 06106 in Hartford County, Connecticut
Parkville Care Center on seniors.fyi includes 27 photos including images showing interior, decor, landscaping, outdoors, outdoor, trees, architecture, indoor plants, and more.
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Building
Architecture
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