Cambridge Health And Rehabilitation Center - Fairfield

Pros

• The staff members at Cambridge Manor, particularly Nurse Giselle and aides Dionna and Dennis, provided excellent care and compassion for the patients.
• The facility is clean, well-maintained, and has beautiful grounds, which contributes to a pleasant atmosphere for residents and visitors alike.
• Many family members expressed their appreciation for the timely communication from admissions personnel like Cheryl, who kept them informed throughout their loved ones' stays.
• Residents received personalized care tailored to their dietary needs, with staff showing attentiveness to restrictions such as low salt diets.
• Positive experiences were reported by patients receiving therapy, with therapists being described as eager and dedicated to helping residents succeed in their recovery.
• Family members noted that long-term residents on specialized floors received compassionate and consistent care from friendly staff.
• Some visitors praised the engaging activities offered at Cambridge Manor, enhancing the quality of life for elderly residents.
• Overall cleanliness and maintenance of common areas impressed many visitors during their evaluations of the facility.

Cons

• The attention to detail is reported as horrible, with a patient receiving inappropriate food for their condition and a delayed response to treat sores on their head.
• There are inconsistencies in service quality, ranging from excellent to horrible, leading to frustration with long wait times for assistance.
• A patient's experience included poor care, uncomfortable accommodations, and outdated facilities, resulting in an early checkout after just one day.
• Staff responsiveness has been criticized, with reports of delays exceeding 25 minutes for assistance when needed urgently.
• Despite some positive experiences with therapy staff, many reviews highlight unfriendly attitudes among certain staff members and concerns about potential understaffing at the facility.

Review

The feedback regarding Cambridge Manor presents a complex picture of this assisted living facility, reflecting a spectrum of experiences shared by families and patients. While several reviews laud the attentive care provided by specific staff members and highlight the clean, pleasant environment, others express serious concerns about inconsistencies in service quality and patient care. These contrasting perspectives reveal both commendable aspects and areas needing significant improvement within the facility.

Many reviews commend specific staff members who have gone above and beyond to ensure their loved ones receive excellent care. Testimonials frequently mention nurses like Giselle and Colleen for their dedication, compassion, and responsiveness to patient needs. Family members appreciated how these staff members maintained clear communication throughout their relative’s stay, ensuring that families felt connected and informed. Nurse aides Dionna and Dennis also received praise for their attentive care, with one reviewer expressing gratitude for how diligently they followed dietary restrictions after a family member underwent heart surgery. Such individualized attention appears to be a strong point of pride for some families who feel reassured knowing their loved ones are cared for by capable hands.

Conversely, some reviews articulate significant frustration with the level of attention patients received during critical times in their recovery processes. Instances were reported where patients experienced unacceptably long wait times for assistance—such as over 25 minutes just to help someone use the bathroom—which raises questions about staffing levels or training within the facility. Additionally, one review shared an alarming account of neglect regarding pressure sores that went untreated for eight days after a patient’s admission. This alarming detail underscores a disparity in care practices within the facility that needs immediate addressing to ensure patient safety and well-being.

Food quality also emerged as a recurring theme among reviewers, drawing mixed responses from residents' families. While certain dietary needs were reportedly honored effectively—like following salt-restricted diets—others expressed dissatisfaction with food options overall. Some meals were described as inadequate or unsuitable given patients’ health conditions; particularly critiqued was an incident involving inappropriate lunch offerings for a patient recovering from major heart surgery. Furthermore, reports indicated that meal accuracy varied greatly; instances where orders came incomplete or missing certain items contributed to frustrations surrounding dining experiences at Cambridge Manor.

Several testimonials echoed views about inconsistencies not only around meal services but also general care levels within the facility itself. A perception arose that while individual staff members might deliver exemplary service deserving high praise, collective operational flaws led to erratic experiences for many residents during their stays—a situation described as ranging from “zero” to “ten” in terms of service quality consistency. Such variability suggests possible systemic issues affecting daily operations at Cambridge Manor that need investigation if overall patient satisfaction is desired.

Despite these criticisms, there exists an undercurrent of warm appreciation from numerous families who have found positive outcomes through therapy programs offered at Cambridge Manor. Therapy sessions appeared frequently highlighted as beneficial components providing hope during recovery phases. Many relatives remarked on how well therapists motivated patients toward achieving independence—a key measure indicating success within rehabilitation settings—even inspiring individuals who had previously struggled with mobility to regain capabilities such as using washrooms independently without assistance.

The duality showcased amongst these reviews ultimately paints an intricate portrait: one portraying challenges faced alongside commendable healthcare workers striving tirelessly amidst complicated circumstances inherent in assisted living environments today. Undoubtedly more resources could enhance overall responsiveness across various departments while continuing emphases on structured employee training will remain vital moving forward into enhancing future operations at Cambridge Manor while maintaining its recognized strengths—including its welcoming atmosphere—the caring dedication exhibited by particular team members remains instrumental factors influencing each resident’s experience differently based upon subjective needs over time spent here together adapting toward better lives ahead!

Parks

• Lake Mohegan (0.8 miles)
• Gould Manor Park (3.5 miles)
• Twin Brooks Park (3.6 miles)
• Veterans Park (5.6 miles)
• Sullivan Field Fairfield Giants (6.2 miles)
• Boothe Memorial Park Hawkwatch (7.2 miles)
• Sherwood Island State Park (7.3 miles)

Physicians

• Yale New Haven Health Park Avenue Medical Center (1 miles)
• Pediatric Healthcare Associates (1.6 miles)
• Edward Michael Lane (1.6 miles)
• Bridgeport Family Health (2.8 miles)
• Patrignelli Robert J MD PC (3.4 miles)
• Associated Neurologists-S CT - Srinath Kadimi MD (3.5 miles)
• The Waynik Group (4.7 miles)

Restaurants

• Barcelona Restaurant & Wine Bar (1.5 miles)
• McDonald's (2.3 miles)
• McDonald's (2.8 miles)
• Crown Pizza (2.9 miles)
• Wendy's (3.5 miles)
• Chipotle Mexican Grill (3.8 miles)
• Boca Oyster Bar (4.2 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.5 miles)

Cafes

• Panera Bread (2.1 miles)
• Starbucks (3.3 miles)
• Shearwater Coffee Bar (4.8 miles)
• Starbucks (5 miles)
• Doughnut Inn (6 miles)
• Starbucks (6.8 miles)
• The Granola Bar (7.6 miles)

Hospitals

• St Vincent's Medical Center (2.4 miles)
• Bridgeport Hospital (4.4 miles)
• Bridgeport Hospital (4.4 miles)

Transportation

• Metro North - Fairfield Metro Station (3.6 miles)
• Greater Bridgeport Transit Authority (3.7 miles)
• Amtrak (3.8 miles)
• Metro-North BPT Rail Yard (4.5 miles)
• Metro North - Fairfield Train Station (4.8 miles)
• Metro North - Southport Train Station (5.8 miles)
• Metro North - Green's Farms Train Station (7.2 miles)

Places of Worship

• United Methodist Church of Monroe (7.9 miles)