Riverside Health & Rehabilitat in East Hartford, CT
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745 Main Street, East Hartford, CT 06108
For more information about senior living options: (844) 490-3973
The staff are very helpful and courteous. The facility is very clean. Her niece was treated with the utmost respect. They take really good care of residents. Riverside has been the best for her aunt. The facility is beautiful. The staff are friendly, helpful, and caring. CNAs have done wonderful work and are patient and kind. Nurse Belinda is top-tier, passionate about her job, and cares for her patients. The patient liaison Susan consistently helps by finding solutions and providing resources. CNA Andrew consistently goes out of his way to help residents, is friendly and patient, and always smiles. The care is excellent; the staff are professional and provide quality food.
A reviewer described the experience as horrible, citing long waits to use the bathroom, excruciating delays, and meals described as horrible due to short-staffing. A reviewer alleged that nurses were apathetic and disregarded orders, leading the patient to leave AMA. A reviewer stated that Michele Womack was cruel, rude, inappropriate, and unprofessional. A reviewer reported that a resident fell from a wheelchair due to inattention, resulting in a rib fracture and hospitalization. A reviewer noted the elevator had been down for years, making visits difficult. A reviewer raised concerns about racism, describing discriminatory attitudes toward multicultural hair services. A reviewer described an unbearable smell and said a resident had not been washed and was sometimes sitting in urine. A reviewer said the laundry department lost clothing multiple times and that management gave attitude.Riverside Health & Rehabilitation Center in East Hartford is best suited for families seeking a post-acute rehab partner that prioritizes thorough therapy, cleanliness, and open family involvement. The community consistently earns praise for its instructional rehab teams, attentive nurses, and a welcoming, well-maintained environment. It suits seniors who want a hands-on, recovery-focused program with frequent contact from caregivers and therapists, and who are comfortable with a larger campus where family visits are encouraged and integration with discharge planning is emphasized.
Those who may want to consider alternatives are families that cannot tolerate fluctuations in staffing or food quality, or who require near-perfect, 24/7 responsiveness. Several reviews flag inconsistent call-light responses, occasional long waits for assistance, and reports of short-staffing at times, which can undermine safety and comfort for residents needing constant supervision. Additional concerns point to dietary quality and meal variety, as well as maintenance snags like an elevator that has been down for years. For families prioritizing a small, highly monitored setting, or memory-care environments with specialized routines, exploring other options may be prudent.
The core strengths at Riverside - robust rehab programming, clear admission pathways, and a culture of accessible, compassionate care - tend to offset the more troubling lapses when they occur. Therapists, nurses, and CNAs are frequently lauded for patience, skill, and genuine concern for recovery. Positive experiences emphasize effective PT/OT, careful pain management, and goal-driven progress back toward home. Family members consistently note proactive communication through patient liaisons and social workers, which helps them stay engaged and reassured even when distance or schedules require flexible planning.
Equally important are the social and logistical supports that reviewers repeatedly highlight. A well-regarded intake process, welcoming front desk staff, and dedicated roles like the patient liaison and case managers reduce the friction families fear when a loved one transitions into rehab. The fifth floor is repeatedly cited as home to some of the most attentive staff, with anecdotes about warmth, responsiveness, and even small gestures that brighten days for visiting grandchildren. These strengths - tied to teamwork among therapists, nursing staff, and support personnel - help residents regain mobility and independence more quickly, and they give families practical confidence during a stressful period.
However, the facility is not free from significant fault lines. Repeated complaints focus on inconsistent staffing and delays in call-bell response, with some residents reporting being left unattended or needing to advocate strongly for basic needs. Food quality and dietary accommodations are uneven, and several accounts describe disorganized or delayed meals. Maintenance concerns - most notably, a long-standing elevator issue - compound access problems for visitors and residents alike. There are also troubling, isolated reports of disrespectful or unprofessional behavior, and at least one account alleging safety lapses that led to hospital follow-up. These experiences underscore that while Riverside often delivers excellent rehab, the quality of daily care can vary by shift, unit, and staff availability.
For decision-making families, the practical calculus is clear. If the top priority is a strong, evidence-based rehab program delivered by capable therapists and nurses in a clean, welcoming setting - with proactive family involvement and robust discharge planning - Riverside stands as a compelling choice. Pros outweigh cons when a respectful, engaged caregiving team is consistently present and when assurance around therapy milestones, cleanliness, and open communication can be maintained. If however the priority is unwavering staffing consistency, flawless call-response, or uniformly high meal quality with zero safety concerns, alternatives may offer greater peace of mind. Conduct a targeted tour, query current staff-to-resident ratios, review recent meal plans, and speak with the discharge team to confirm that Riverside's strengths align with the individual recovery goals and family expectations.
345 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Health & Rehabilitat in East Hartford, CT is a welcoming and comfortable assisted living community offering a wide range of amenities and care services. Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished accommodations, and access to a computer center for staying connected with loved ones.
For dining options, residents can savor delicious meals in the restaurant-style dining room or prepare their own meals in the kitchenette provided in their private accommodations. Special dietary restrictions can be accommodated as well, ensuring that everyone's needs are met.
Engaging activities are a highlight at Riverside Health & Rehabilitat, with resident-run activities and scheduled daily activities planned to keep residents entertained and socializing. Fitness programs are available for those looking to stay active, and concierge services are provided for added convenience. Planned day trips offer opportunities for exploration outside of the community.
In terms of nearby amenities, Riverside Health & Rehabilitat benefits from its location close to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures easy access to necessary resources and enhances the overall quality of life for residents.
Care services at Riverside Health & Rehabilitat include round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. A mental wellness program is also available to support residents' emotional well-being.
Overall, Riverside Health & Rehabilitat provides a comprehensive assisted living experience with numerous amenities and care services aimed at promoting comfort, independence, and social engagement for its residents.
This part of East Hartford, Connecticut offers a convenient location with easy access to several pharmacies, transportation options, restaurants, cafes, parks, physicians, hospitals, and places of worship. The area is well-served by multiple CVS Pharmacy and Walgreens locations for any medication needs. There are also various dining options ranging from casual fast food to upscale restaurants like The Capital Grille. For leisure activities, residents can enjoy nearby parks such as Satan's Kingdom State Recreation Area and Bushnell Park. Medical services are readily available with several physician offices and hospitals within a short distance. Additionally, there are places of worship for various faiths in the vicinity. Overall, this neighborhood provides a range of amenities and services that could cater to a senior living lifestyle.
Riverside Health & Rehabilitat is located at 745 Main Street, East Hartford, CT 06108 in Hartford County, Connecticut
Riverside Health & Rehabilitat on seniors.fyi includes 7 photos including images showing interior, windows, bedroom, decor, dining, entrance, building exterior, lobby, and more.
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