Riverside Health & Rehabilitat

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  • Interior

    A spacious lobby area with large windows, natural lighting, and comfortable seating arrangements.

  • Decor

    A cozy bedroom with a floral arrangement, sofa, and warm lighting.

  • Building

    An exterior view of an apartment building with a well-maintained lawn and flower arrangements near the entrance.

  • Bedroom

    A tidy and well-lit hospital room with a bed, chair, and plants near the window.

  • Windows

    An elegant dining room with round tables covered in maroon tablecloths, set for a meal.

  • Entrance

    The entrance to the Riverside Convention Center adorned with colorful flower pots.

  • Healthcare

    An interior view of a modern clinic with medical equipment and chairs.

Riverside Health & Rehabilitat

745 Main Street, East Hartford, CT 06108

For more information about senior living options: (844) 490-3973

3.3 from 6 reviews
5 stars
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4 stars
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Skilled Nursing Facility

Overall Review of Riverside Health & Rehabilitat

Pros

  • pro Eighty percent of the staff genuinely care about the patients.
  • pro The facility appears to be clean and has a nice appearance.
  • pro The food is good, and the nursing staff is friendly and attentive.
  • pro One reviewer described the care as excellent, highlighting that it was the best place they had been to.
  • pro The administrator at Riverside Health and Rehabilitation was approachable, providing positive interactions with residents.
  • pro The size of the facility was appreciated by a resident's family member.

Review

The reviews for Riverside Health and Rehabilitation Center present a mixed but often concerning picture of the facility's operations, quality of care, and overall resident experience. Many family members and visitors have raised red flags about various aspects of care, environment, and staff responsiveness that warrant attention. While there are some positive elements noted by certain residents and families, the overarching sentiment leans toward criticism regarding how well the residents are treated on a day-to-day basis.

One recurring issue highlighted by multiple reviewers is the apparent lack of proper communication and responsiveness from nursing staff. One family member described their sister's experiences in distressing terms, illustrating situations where attempts to call out for help went unanswered. This lack of response even extended to messages left at the nurses' station that went unaddressed. Such incidents leave loved ones feeling helpless and concerned about the wellbeing of their family members within the facility's walls. Moreover, another reviewer expressed serious concerns about their grandmother’s hygiene; instances were reported where she was found unwashed or sitting in her own urine for extended periods. The inconsistency in care raises questions about staffing levels and whether adequate attention is being given to all residents consistently.

The sentiments surrounding food service are equally troubling. Several reviews lamented that meals provided to residents were subpar—many felt that this reflected cost-cutting measures put in place by corporate ownership rather than a genuine commitment to quality nutrition for residents. Another family member specifically mentioned their sister’s imbalanced diet leading to weight loss over time, an alarming observation given that good nutrition is essential for recovery and health maintenance in rehabilitation settings.

Interestingly, while many complaints center on care inconsistencies and insufficient dietary provisions, some reviewers did offer praise for specific aspects of Riverside Health and Rehabilitation Center. One reporter emphasized the clean presentation of the facility itself alongside an acknowledgment that certain staff members seemed eager to help, particularly when visitors were present. Another review praised both the size of the facility as well as its nursing staff’s friendliness—pointing out a commendable effort amid overall criticism.

However, this positivity was overshadowed by significant concerns regarding actual care practices observed when relatives were not visiting. The juxtaposition between attentive service during visits compared to neglect during other times paints a disconcerting picture: while some staff may excel when family members are watching, one must consider how much less emphasis is placed on providing great care otherwise. The notion of "putting on a show" for visitors can ultimately undermine trust among families who seek reassurance regarding their loved ones’ day-to-day experiences within nursing facilities.

Furthermore, comments regarding areas such as bathroom accessibility highlight additional structural inadequacies within Riverside Health and Rehabilitation Center—a concern particularly relevant for wheelchair users in need of appropriate accommodations designed with mobility challenges in mind. These frustrations reflect broader system failures in catering adequately to individual needs across various dimensions of life in shared living environments while questioning if enough thought has been put into ensuring comfort for all residents.

In conclusion, it becomes evident from these aggregated experiences that while some patients receive satisfactory treatment at Riverside Health and Rehabilitation Center—with moments highlighting clean facilities or friendly interactions—the underlying theme remains one fraught with worry about inadequate medical attention when it matters most: during daily routines devoid of visitor oversight or when immediate assistance is required but not forthcoming. As these voices collectively emphasize concerns about insufficient communication techniques between caregivers & patients along with disproportionate caregiving standards upon visitor presence versus absence; management must take heed lest they further alienate families already worried over thoroughly caretaking responsibilities expected from skilled professionals within such vital communities supporting aging populations.

Features

Housing

  • 345 resident community capacity 345 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bradley International (12 miles away) Bradley International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Riverside Health & Rehabilitat in East Hartford, CT is a welcoming and comfortable assisted living community offering a wide range of amenities and care services. Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished accommodations, and access to a computer center for staying connected with loved ones.

For dining options, residents can savor delicious meals in the restaurant-style dining room or prepare their own meals in the kitchenette provided in their private accommodations. Special dietary restrictions can be accommodated as well, ensuring that everyone's needs are met.

Engaging activities are a highlight at Riverside Health & Rehabilitat, with resident-run activities and scheduled daily activities planned to keep residents entertained and socializing. Fitness programs are available for those looking to stay active, and concierge services are provided for added convenience. Planned day trips offer opportunities for exploration outside of the community.

In terms of nearby amenities, Riverside Health & Rehabilitat benefits from its location close to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures easy access to necessary resources and enhances the overall quality of life for residents.

Care services at Riverside Health & Rehabilitat include round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. A mental wellness program is also available to support residents' emotional well-being.

Overall, Riverside Health & Rehabilitat provides a comprehensive assisted living experience with numerous amenities and care services aimed at promoting comfort, independence, and social engagement for its residents.

Nearby Places of Interest

This part of East Hartford, Connecticut offers a convenient location with easy access to several pharmacies, transportation options, restaurants, cafes, parks, physicians, hospitals, and places of worship. The area is well-served by multiple CVS Pharmacy and Walgreens locations for any medication needs. There are also various dining options ranging from casual fast food to upscale restaurants like The Capital Grille. For leisure activities, residents can enjoy nearby parks such as Satan's Kingdom State Recreation Area and Bushnell Park. Medical services are readily available with several physician offices and hospitals within a short distance. Additionally, there are places of worship for various faiths in the vicinity. Overall, this neighborhood provides a range of amenities and services that could cater to a senior living lifestyle.

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.4 miles)

Transportation

  • Pratt & Whitney (1.2 miles)
  • Union Station (1.8 miles)

Restaurants

  • Margaritas Mexican Restaurant (1.3 miles)
  • The Capital Grille (1.3 miles)
  • McDonald's (1.7 miles)
  • Red Rock Tavern (2.2 miles)
  • El Mercado (2.3 miles)
  • McDonald's (3.4 miles)
  • Max Fish (3.4 miles)

Cafes

  • Blue State Coffee (1.4 miles)
  • Rebel Dog Coffee Co. EAST HARTFORD (1.4 miles)
  • Starbucks (4 miles)
  • Panera Bread (4.2 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5.1 miles)
  • Panera Bread (5.2 miles)

Parks

  • Satan's Kingdom State Recreation Area (1.7 miles)
  • Bushnell Park (1.7 miles)
  • Elizabeth Park (3.8 miles)
  • Wolcott Park (5.4 miles)
  • Fernridge Park (5.5 miles)

Physicians

  • Orthopedic Associates of Hartford, PC (2 miles)
  • Hartford Orthopedic Surgeons (2.7 miles)
  • Woodland Anesthesiology Associates PC (2.8 miles)
  • Woodland Women's Health Associates (2.9 miles)
  • Medical Oncology and Blood Disorders (2.9 miles)
  • SHE Medical (3.1 miles)
  • Somerset Pediatrics (3.4 miles)

Hospitals

  • Infectious Disease Division (2 miles)
  • St Francis Hospital (2.8 miles)

Places of Worship

  • Jehovah's Witnesses (3.2 miles)
  • Jehovah's Witnesses (4.5 miles)
  • Universalist Church of West Hartford (4.9 miles)
  • Emanuel Synagogue (5.1 miles)

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