Riverside Health & Rehabilitat

Pros

• Eighty percent of the staff genuinely care about the patients.
• The facility appears to be clean and has a nice appearance.
• The food is good, and the nursing staff is friendly and attentive.
• One reviewer described the care as excellent, highlighting that it was the best place they had been to.
• The administrator at Riverside Health and Rehabilitation was approachable, providing positive interactions with residents.
• The size of the facility was appreciated by a resident's family member.

Review

The reviews for Riverside Health and Rehabilitation Center present a mixed but often concerning picture of the facility's operations, quality of care, and overall resident experience. Many family members and visitors have raised red flags about various aspects of care, environment, and staff responsiveness that warrant attention. While there are some positive elements noted by certain residents and families, the overarching sentiment leans toward criticism regarding how well the residents are treated on a day-to-day basis.

One recurring issue highlighted by multiple reviewers is the apparent lack of proper communication and responsiveness from nursing staff. One family member described their sister's experiences in distressing terms, illustrating situations where attempts to call out for help went unanswered. This lack of response even extended to messages left at the nurses' station that went unaddressed. Such incidents leave loved ones feeling helpless and concerned about the wellbeing of their family members within the facility's walls. Moreover, another reviewer expressed serious concerns about their grandmother’s hygiene; instances were reported where she was found unwashed or sitting in her own urine for extended periods. The inconsistency in care raises questions about staffing levels and whether adequate attention is being given to all residents consistently.

The sentiments surrounding food service are equally troubling. Several reviews lamented that meals provided to residents were subpar—many felt that this reflected cost-cutting measures put in place by corporate ownership rather than a genuine commitment to quality nutrition for residents. Another family member specifically mentioned their sister’s imbalanced diet leading to weight loss over time, an alarming observation given that good nutrition is essential for recovery and health maintenance in rehabilitation settings.

Interestingly, while many complaints center on care inconsistencies and insufficient dietary provisions, some reviewers did offer praise for specific aspects of Riverside Health and Rehabilitation Center. One reporter emphasized the clean presentation of the facility itself alongside an acknowledgment that certain staff members seemed eager to help, particularly when visitors were present. Another review praised both the size of the facility as well as its nursing staff’s friendliness—pointing out a commendable effort amid overall criticism.

However, this positivity was overshadowed by significant concerns regarding actual care practices observed when relatives were not visiting. The juxtaposition between attentive service during visits compared to neglect during other times paints a disconcerting picture: while some staff may excel when family members are watching, one must consider how much less emphasis is placed on providing great care otherwise. The notion of "putting on a show" for visitors can ultimately undermine trust among families who seek reassurance regarding their loved ones’ day-to-day experiences within nursing facilities.

Furthermore, comments regarding areas such as bathroom accessibility highlight additional structural inadequacies within Riverside Health and Rehabilitation Center—a concern particularly relevant for wheelchair users in need of appropriate accommodations designed with mobility challenges in mind. These frustrations reflect broader system failures in catering adequately to individual needs across various dimensions of life in shared living environments while questioning if enough thought has been put into ensuring comfort for all residents.

In conclusion, it becomes evident from these aggregated experiences that while some patients receive satisfactory treatment at Riverside Health and Rehabilitation Center—with moments highlighting clean facilities or friendly interactions—the underlying theme remains one fraught with worry about inadequate medical attention when it matters most: during daily routines devoid of visitor oversight or when immediate assistance is required but not forthcoming. As these voices collectively emphasize concerns about insufficient communication techniques between caregivers & patients along with disproportionate caregiving standards upon visitor presence versus absence; management must take heed lest they further alienate families already worried over thoroughly caretaking responsibilities expected from skilled professionals within such vital communities supporting aging populations.

This part of East Hartford, Connecticut offers a convenient location with easy access to several pharmacies, transportation options, restaurants, cafes, parks, physicians, hospitals, and places of worship. The area is well-served by multiple CVS Pharmacy and Walgreens locations for any medication needs. There are also various dining options ranging from casual fast food to upscale restaurants like The Capital Grille. For leisure activities, residents can enjoy nearby parks such as Satan's Kingdom State Recreation Area and Bushnell Park. Medical services are readily available with several physician offices and hospitals within a short distance. Additionally, there are places of worship for various faiths in the vicinity. Overall, this neighborhood provides a range of amenities and services that could cater to a senior living lifestyle.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.4 miles)

Transportation

• Pratt & Whitney (1.2 miles)
• Union Station (1.8 miles)

Restaurants

• Margaritas Mexican Restaurant (1.3 miles)
• The Capital Grille (1.3 miles)
• McDonald's (1.7 miles)
• Red Rock Tavern (2.2 miles)
• El Mercado (2.3 miles)
• McDonald's (3.4 miles)
• Max Fish (3.4 miles)

Cafes

• Blue State Coffee (1.4 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (1.4 miles)
• Starbucks (4 miles)
• Panera Bread (4.2 miles)
• Starbucks (4.3 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.2 miles)

Parks

• Satan's Kingdom State Recreation Area (1.7 miles)
• Bushnell Park (1.7 miles)
• Elizabeth Park (3.8 miles)
• Wolcott Park (5.4 miles)
• Fernridge Park (5.5 miles)

Physicians

• Orthopedic Associates of Hartford, PC (2 miles)
• Hartford Orthopedic Surgeons (2.7 miles)
• Woodland Anesthesiology Associates PC (2.8 miles)
• Woodland Women's Health Associates (2.9 miles)
• Medical Oncology and Blood Disorders (2.9 miles)
• SHE Medical (3.1 miles)
• Somerset Pediatrics (3.4 miles)

Hospitals

• Infectious Disease Division (2 miles)
• St Francis Hospital (2.8 miles)

Places of Worship

• Jehovah's Witnesses (3.2 miles)
• Jehovah's Witnesses (4.5 miles)
• Universalist Church of West Hartford (4.9 miles)
• Emanuel Synagogue (5.1 miles)