Hancock Hall

Pros

• The staff at Hancock Hall are described as very caring, friendly, and compassionate, ensuring that residents receive the attention they need.
• Many reviewers appreciate the cleanliness and modernity of the facility, highlighting its spotless environment.
• Residents enjoy a variety of engaging activities, including music from the 1940s and bingo games.
• Family involvement is encouraged, with owners and management being receptive to concerns and feedback.
• The food served in the dining room receives positive remarks, with many describing it as good and plentiful.
• Reviewers commend Hancock Hall for providing a home-like atmosphere where residents feel respected and valued throughout their stay.
• Multiple families express gratitude for the compassionate care provided during end-of-life situations, ensuring dignity for their loved ones.
• The facility is noted for its strong emphasis on patient-oriented care due to its family-owned nature.

Cons

• The facility is very expensive, which can be a significant concern for families.
• There is a lack of individual rooms for residents, limiting their personal space and comfort.
• One reviewer expressed dissatisfaction with the care, mentioning that the resident had fallen and was over-medicated while being short-staffed.
• Concerns were raised about insufficient hands-on activities for residents.
• A negative experience was reported when a loved one fell and subsequently required hospitalization due to inadequate precautions in place (bed alarm not on).

Review

Hancock Hall has garnered a mix of positive and critical feedback from families who have placed their loved ones in its care. Generally, the reviews highlight the facility's family-owned nature, the quality of care provided by attentive staff, and the clean, welcoming environment. Many reviewers commend the nursing and rehabilitation services, emphasizing how well-trained and compassionate the staff members are. The facility is particularly noted for its ability to foster a sense of community among residents while providing various activities that cater to an older demographic.

Several families express satisfaction with their experiences at Hancock Hall, detailing instances of personal attention and care that set this facility apart from corporate-run establishments. Reviewers appreciate the management's openness to communication; they feel comfortable voicing concerns directly to ownership rather than having to navigate through layers of administrative bureaucracy. One reviewer stressed this point by contrasting Hancock Hall's approach with other facilities that prioritize profit over patient well-being, noting that this institution appears genuinely dedicated to improving its residents' experiences.

The activities available at Hancock Hall are frequently mentioned as a highlight. Families report that there is a broad range of engaging options for residents, including musical performances reminiscent of past eras like the 1940s and organized events such as bingo and movie screenings. These engagements seem beneficial not only for mental stimulation but also for fostering social connections among residents who share similar life experiences. Many reviewers were pleased with how actively staff involved residents in these activities, contributing to an overall atmosphere of warmth and camaraderie.

Food quality at Hancock Hall also receives praise across multiple reviews. Residents enjoy a variety of food options presented in a dining room setting designed to resemble more than just institutional dining; tablecloths adorn tables, creating an inviting environment. Family members report seeing substantial portions served during meal times, which is often appreciated by loved ones requiring adequate nutrition. In contrast to some critiques found elsewhere regarding food quality in nursing homes, Hancock Hall seems committed to meeting dietary expectations.

Nevertheless, there are notable criticisms regarding specific incidents within Hancock Hall’s operation that mar otherwise positive assessments. One concerning review detailed an incident involving medication mismanagement resulting in significant harm when an elderly resident fell due to being overmedicated—a situation exacerbated by alleged short staffing issues during critical times like evenings or weekends when assistance may be less accessible. Such incidents have understandably distressed families who had previously regarded Hancock Hall as one of the best facilities in the area.

Overall, while many families emphasize positive interactions and strong rehabilitation outcomes at Hancock Hall—both for short-term rehab patients and long-term residents—specific lapses raise questions about consistency in care delivery amid changing circumstances or staffing levels. The consensus remains largely favorable regarding existing operations; however, individual negative experiences underscore essential areas needing vigilance and improvement so that all residents can receive optimal care throughout their stay.

Restaurants

• Taco Bell (0.8 miles)
• McDonald's (0.8 miles)
• The Cheesecake Factory (1.3 miles)
• Elmer's Diner (1.3 miles)
• McDonald's (1.4 miles)
• Market Place (1.4 miles)
• Dolce Restaurant & Wine Bar (1.5 miles)

Transportation

• U-Haul Moving & Storage of Danbury (0.9 miles)
• Bethel Metro-North Station (3.2 miles)
• Brewster Metro North Station (7.6 miles)
• Metro North - Southeast Train Station (7.8 miles)

Physicians

• Quality Dental of Danbury (1 miles)
• Greater Danbury Health CT (1 miles)
• Opticare Eye Health & Vision Center (1.1 miles)
• Western Connecticut Medical Group (1.5 miles)
• Zied Michael Taweh (1.5 miles)
• Advanced Dermcare (1.6 miles)
• Connecticut Neck & Back Specialists (2.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Main Street Pharmacy (1.2 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Boehringer Ingelheim Pharmaceuticals (2.3 miles)
• Rite Aid (2.6 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (2.6 miles)
• Starbucks (3.1 miles)
• Starbucks (7.4 miles)
• Bobo’s Cafe (7.6 miles)

Hospitals

• Danbury Hospital (1.5 miles)
• Danbury Hospital Business Office (4.3 miles)

Parks

• Tarrywile Mansion (1.6 miles)
• Rogers Park (1.9 miles)
• Hatters Park (2 miles)
• Danbury Town Park (2.2 miles)
• Parloa Park (3.4 miles)
• Collis P. Huntington State Park (7.4 miles)
• Ballard Park (8 miles)

Places of Worship

• St Joseph's Church (6.4 miles)
• Church of Jesus Christ of Latter Day Saints (6.5 miles)

Theaters

• Prospector Theater (8 miles)