13 Hakim Street, Danbury, CT 06810
For more information about senior living options: (844) 490-3973
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Filosa is a facility that inspires a wide spectrum of strong opinions, with experiences that range from deeply positive to troublingly negative. Those who look at it now frequently mention a notable shift since Havencare took over, suggesting that the change in ownership brought different priorities and rhythms to daily life on the floor. Families describe a facility that sometimes feels orderly and well-run, but also one where tensions between administration, staff, and residents can surface in tangible ways.
Several reviews focus on staffing changes and what those changes have meant for day-to-day care. Critiques center on the use of agency nurses and aides who, according to some observers, replace a large portion of permanent staff after the acquisition. These reviewers contend that many of the agency workers spend a lot of time at computers or on phones rather than tending to residents, which they feel translates into less monitoring of immediate needs and can undermine personal attention. Alongside staffing concerns, there are comments about the quality of medical products, with some reviewers perceiving a decline in the materials used compared to what was available under prior ownership. Taken together, these points paint a picture of a facility striving to maintain care standards in the face of staffing and supply challenges.
Renovations add another layer to the narrative, with one reviewer noting that interior updates have kept residents out of their rooms for extremely long stretches - about 14 hours at a time - an inconvenience described as totally unacceptable by families trying to navigate daily life and privacy. Outside renovations also disrupted routines, notably by creating a parking shortage that lasted for several weeks and made visits harder for loved ones. For families who previously found Filosa in high demand and easy to access, these experiences feel like a step away from the facility's former status and convenience.
Amid the concerns, there are voices that speak to the strengths of Filosa in a very personal and compelling way. One reviewer offers a highly positive snapshot: "Very good care. My husband is there for 2 months. Very sick. Staff very friendly and kind. Head nurse wonderful." The praise is directed at the warmth and competence of the care team, with a specific nod to the head nurse, whom the reviewer identifies as "Nela." This sentiment underscores that, even within the broader critique, there are caregivers and leaders whose efforts are recognized and appreciated.
Other comments are equally unequivocal in their praise. A separate reviewer simply declares, "Great place, absolutely fantastic no complaint whatsoever." While brief, this statement reflects a strong conviction that Filosa can deliver excellent care and a positive experience, suggesting that when the environment aligns with family expectations, the facility can meet or exceed them.
There are equally heartfelt testimonials about long-term care decisions and the transformative effect Filosa can have on a resident's quality of life. One family member describes placing their mom there 16 months ago after a long period of shared living arrangements and care at home. They report that their mother, age 97, is now living a life that is healthy, safe, clean, and loved by all who work there. They attribute this positive turn to the collective efforts of administration, registered nurses, aides, recreation staff, cooks, and even cleaning and maintenance crews. This reviewer emphasizes gratitude for the improvements in quality of life and even expresses a wish for more stars than the scale allows, stating they would give Filosa nine out of ten - and that nothing is perfect, but the care for mom has been outstanding.
Another detailed endorsement highlights how the staff have responded to a resident with challenging behaviors. The reviewer notes that the team individualized the care plan, which helped ease what could have been a distressing disease process. They describe the facility as clean, with residents who are well attended to, reinforcing the impression that Filosa can deliver thoughtful, personalized care when the team collaborates effectively and remains attentive to each person's needs.
Taken together, these reviews sketch a facility that is not monolithic in its performance or its reputation. Some families feel they have found care that is attentive, compassionate, and well organized, with staff who go above and beyond to support both residents and their families. Others, however, point to operational and logistical strains - staffing changes, equipment concerns, and renovations - that affect the day-to-day experience and the ease with which families can engage with their loved ones. The picture that emerges is of a Filosa that can be superb in the hands of dedicated staff and strong leadership, yet is capable of falling short when systemic pressures or renovations strain the routine of daily care. The resulting impression is one of a facility with real strengths and real challenges, where outcomes seem to hinge on the day-to-day realities of staffing, leadership, and the particular caregiving team involved at any given time.
Filosa - For Nursing & Rehabilitation is a premier assisted living community located in Danbury, CT. Our community offers a wide range of amenities designed to enhance the comfort and well-being of our residents.
Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV in their fully furnished private rooms, and access to our computer center for staying connected with loved ones. Our dining room provides restaurant-style dining with delicious meals prepared by our talented culinary team. Private bathrooms ensure privacy and convenience, and housekeeping services are available to keep each resident's space clean and tidy.
For recreation and socialization, we offer a variety of spaces including a gaming room, small library, and outdoor garden. Residents can partake in scheduled daily activities or join resident-run activities for added engagement. Our wellness center provides fitness equipment for those who wish to stay active, while our concierge services are available to assist with any needs or requests.
We understand the importance of transportation for our residents and offer community-operated transportation as well as transportation arrangements for non-medical purposes and doctor appointments. For those who prefer to explore the surrounding area independently, we have three cafes, five parks, twelve pharmacies, twenty-five physicians' offices, twenty-two restaurants, two transportation options, and two hospitals conveniently located nearby.
At Filosa - For Nursing & Rehabilitation in Danbury, CT, our highly trained staff is available 24/7 to provide assistance with activities of daily living such as bathing and dressing. We also have a 24-hour call system in place for added safety and peace of mind. Medication management services are provided to ensure residents receive their medications as prescribed.
Our mental wellness program promotes emotional well-being among our residents through engaging activities and support from our caring staff. Special dietary restrictions are accommodated in our dining services to meet individual needs.
Overall, at Filosa - For Nursing & Rehabilitation in Danbury CT., we strive to provide a warm, comfortable, and enriching living environment for our residents. With our exceptional amenities, care services, and proximity to various amenities and services in the community, we are dedicated to enhancing the quality of life for every resident in our care.
Filosa - For Nursing & Rehabilitation is located at 13 Hakim Street, Danbury, CT 06810 in Fairfield County, Connecticut
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