First Live-In Care, LLC

Pros

• The family says the caregiver who worked with them was extremely helpful, compassionate, professional, and kind.
• They would recommend her to anyone seeking a compassionate caregiver.
• Miso was a wonderful caregiver who helped with cooking, cleaning, tending to Bob, and doctors' appointments.
• They highly recommend him for his care.
• Elderly Caregivers stepped up to find a caregiver within hours when the hospital discharged their mom.
• Jennifer made them feel that there are still people who care about providing service.
• Adisha provided a safe and clean environment and was welcomed as a member of the family, with impeccable care.
• Everything about working with Elderly Caregivers has been a shining light in a tunnel that can become very dark for families facing difficult health situations.
• Silba is a compassionate, attentive, and easygoing caregiver.
• Grace was a perfect match and they are grateful for the caregiver's skill, empathy, and understanding.

Cons

• The service was terrible because the caregiver arrived three hours late, which was totally unacceptable.
• The caregiver appeared unhappy and uncomfortable in the country setting, showing little interest in being there.
• The caregiver lacked techniques to handle a dementia patient and could not manage the situation.
• The caregiver called at night claiming the patient was in the basement and could not be helped, and later said she was leaving in the morning and the visit was a waste of gas.
• The caregiver allegedly woke the patient to put him on the phone, undermining sleep and trust.
• The overall experience was described as an absolute nightmare from start to finish, and the agency should improve caregiver screening for dementia cases and sleep management.
• The coordination process was a roadblock, with weeks passing before a neurologist appointment was scheduled.

Review

Elderly Caregivers appears to be a lifeline for many families facing the daunting tasks of arranging in-home care for aging loved ones, including those dealing with dementia, recent surgeries, and complex medical needs. Across a spectrum of experiences, the reviews reveal a core strength: when a caregiver and the agency align well, families feel genuine relief, peace of mind, and gratitude for compassionate, attentive support. Several accounts highlight caregivers who were described as kind, patient, competent, and deeply involved in the daily needs of their clients, from cooking and cleaning to coordinating doctor visits and navigating emergencies.

A number of reviews center on highly positive, almost transformative experiences with specific caregivers. Miso, for example, is praised as a wonderful care giver who helped with cooking, cleaning, tending to a client named Bob, and assisting with doctor visits and the emergency room. The gratitude is palpable, with strong endorsements and explicit recommendations. Similarly, Adisha is singled out for tireless work, creating a safe and clean environment for a mother, and being quickly accepted into the family as a trusted caregiver. Nyra's arrival during a post-surgery period is another standout moment; reviewers describe Nyra as putting everyone at ease, helping mom navigate life after hip surgery, and earning lasting gratitude from the family. Grace receives repeated, emphatic praise as a perfect match who demonstrated skill, empathy, and consistency, earning accolades from families who felt they could not recommend Elderly Caregivers highly enough for Grace and the team that placed her.

The agency's long-standing partnerships with families also emerge as a major strength. One family notes using Elderly Caregivers for around 18 months across two phases of a parent's care, highlighting responsiveness, the effort to find quality caregivers, and the value of home visits that helped the staff understand the family dynamics and living situation. Another account describes a multi-year relationship in which caregivers were consistently experienced, competent, kind, gentle, and skilled, with the office staff described as professional and easy to work with. In several stories, the experience extended beyond the caregiver themselves, with references to the agency's coordinators and contacts - Jennifer, Maureen, and others - who were repeatedly praised for their accessibility, communication, and partnership in arranging reliable care.

Many families emphasize the emotional and logistical support provided by the agency at critical moments. For instance, there are stories of live-in care arranged quickly in urgent situations, with grateful families acknowledging that the agency located a suitable caregiver within hours, thereby providing continuity of care during a frightening and uncertain transition. The sense of peace of mind is repeatedly tied to the caregiver's attentiveness to the client's welfare, safety, and daily happiness, as well as the office team's ability to respond with empathy and practical solutions when needs change or new caregivers are introduced.

Despite the overwhelmingly positive sentiment, there is also a candid recounting of a negative experience that stands in stark contrast to the other testimonials. One reviewer described a "terrible service" episode in which a caregiver arrived three hours late and appeared unhappy or uncomfortable about being in a rural setting. The caregiver reportedly had little interest in staying, and the family found themselves dealing with a cascade of issues - late-night calls about a dementia patient who was allegedly not sleeping, questions about the caregiver's capacity to manage dementia, and ongoing communication that culminated in the family bringing back the prior caregiver and staff. The reviewer criticized the agency for not screening caregivers adequately and for taking on dementia patients with an "uninterrupted sleep" requirement, noting that restlessness is common in dementia patients, especially during caregiver transitions. The overall impression from this account is that, while the agency can deliver exceptional care, gaps in screening, training, and caregiver fit can lead to a nightmarish experience for families in crisis.

Taken together, these reviews paint a picture of a service that is deeply valued for its compassionate, capable caregivers and its responsive, collaborative office team, while also illustrating an area for ongoing attention: ensuring careful screening and appropriate training for caregivers, especially in dementia care, and setting realistic expectations around sleep and rest patterns in home care scenarios. When families are matched with caregivers who truly align with the client's needs and the staff remains accessible and proactive, Elderly Caregivers is described as a source of comfort, stability, and practical solutions during some of the most stressful times of family life. The recurring message is one of gratitude for the good experiences and a clear reminder to continually refine caregiver placement and support to minimize the risk of negative episodes in the future.

This part of Danbury, Connecticut offers a convenient location with easy access to transportation options such as U-Haul Moving & Storage and the Bethel Metro-North Station. There are plenty of dining options nearby, ranging from fast food chains like McDonald's and Taco Bell to more upscale restaurants like The Cheesecake Factory and Dolce Restaurant & Wine Bar. Pharmacies like Main Street Pharmacy and Walgreens are also available for any medical needs. Residents can enjoy the outdoors at parks like Tarrywile Mansion and Rogers Park, or seek medical care at facilities such as Danbury Hospital or Connecticut Neck & Back Specialists. Overall, this area provides a mix of amenities and services that cater to a senior living lifestyle.

Transportation

• U-Haul Moving & Storage of Danbury (0.4 miles)
• Bethel Metro-North Station (2.7 miles)

Restaurants

• McDonald's (0.7 miles)
• Taco Bell (0.8 miles)
• The Cheesecake Factory (1.1 miles)
• Elmer's Diner (1.6 miles)
• McDonald's (1.6 miles)
• Market Place (1.7 miles)
• Dolce Restaurant & Wine Bar (1.8 miles)

Pharmacies

• Main Street Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.9 miles)
• Boehringer Ingelheim Pharmaceuticals (2.4 miles)
• Super Stop & Shop (2.7 miles)

Parks

• Tarrywile Mansion (1 miles)
• Rogers Park (1.4 miles)
• Hatters Park (2.2 miles)
• Danbury Town Park (2.5 miles)
• Parloa Park (2.8 miles)
• Collis P. Huntington State Park (6.8 miles)
• Ballard Park (7.6 miles)

Physicians

• Quality Dental of Danbury (1.1 miles)
• Greater Danbury Health CT (1.2 miles)
• Opticare Eye Health & Vision Center (1.2 miles)
• Zied Michael Taweh (1.4 miles)
• Western Connecticut Medical Group (1.4 miles)
• Advanced Dermcare (1.7 miles)
• Connecticut Neck & Back Specialists (2 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (2.8 miles)
• Starbucks (3 miles)
• Starbucks (7 miles)
• Bobo’s Cafe (7.2 miles)
• Tazza Cafe (7.7 miles)

Hospitals

• Danbury Hospital (1.4 miles)
• Danbury Hospital Business Office (4.1 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (6.2 miles)
• St Joseph's Church (6.5 miles)

Theaters

• Prospector Theater (7.6 miles)