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3.4 from 29 reviews
5 stars
16
4 stars
0
3 stars
3
2 stars
1
1 stars
9
Overall Review of Apple Rehab Cromwell
caveat3 reviews mention this
Cleanliness complaints are recurring
Some residents describe the building as dirty and unhygienic.
Several reviewers describe the facility as filthy, with examples like dirty flooring and a general lack of cleaning. One family member also connects poor cleanliness with health problems, describing ongoing infections after their stay. Other reviews are more positive, but cleanliness concerns still show up across multiple negative experiences.
caveat3 reviews mention this
Food gets mixed feedback
Dining reviews run from “delicious” to sharply critical.
Some residents and families praise the meals as delicious and enjoyable, including positive comments about the variety and how often meals are checked on. Other reviewers are critical of food quality and adequacy, describing it in harsh terms. The community does offer restaurant-style dining, which aligns with why some people react positively to the dining experience.
caveat3 reviews mention this
Staffing and response can lag
Some residents say help can be slow when needs come up.
A recurring issue in multiple reviews is that staff seem understaffed, leading to situations where people are ignored when they need assistance. One reviewer also describes problems with the call system indicators and notes that the response may not be reliable. At the same time, other reviews do credit staff with responsiveness, so the experience appears inconsistent depending on circumstances.
caveat3 reviews mention this
Medication and oversight raise alarms
A few reviews raise concerns about medication timing and oversight.
Some reviewers describe medication-related problems, including late medication administration and worries about excessive or unnecessary dosing. One review also mentions a lack of a doctor on the premises during their rehab experience. While the community provides medication management and has nursing coverage and call-systems listed, these reviews highlight that at least some families did not experience it as dependable in practice.
common3 reviews mention this
PT and OT draw praise
Many reviews specifically praise PT and OT support.
Several residents and families say physical and occupational therapy were excellent, supportive, and helpful during recovery. Reviews describe PT/OT as a standout part of the rehab experience, alongside nursing care. This is consistent with the care focus residents expect from a skilled nursing facility setting.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
85 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Bradley International (23 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Cafes
Starbucks (0.3 miles)
Starbucks (3 miles)
Starbucks (3.2 miles)
Provision State Coffee (3.3 miles)
Starbucks (4.1 miles)
Perkatory Coffee Roasters (4.2 miles)
Panera Bread (6.4 miles)
Restaurants
Burger King (0.3 miles)
McDonald's (0.4 miles)
Joe's Filling Station (1.6 miles)
Chicago Sam's (1.9 miles)
McDonald's (2 miles)
Whole Donut (2.6 miles)
Casa Mia at the Hawthorne (2.9 miles)
Pharmacies
CVS Pharmacy (1.3 miles)
Walgreens (1.7 miles)
The Stop & Shop Supermarket Company (2 miles)
CVS Pharmacy (2.5 miles)
CVS Pharmacy (2.9 miles)
Walgreens (3 miles)
CVS Pharmacy (4 miles)
Physicians
Medical Dermatology & Mohs Surgery Center (1.5 miles)
Starling Physicians: Dermatology (2.8 miles)
Bhawani S Ojha (3.9 miles)
Community Health Center of Middletown (4.3 miles)
Community Health Center (4.4 miles)
Middlesex Family Practice (4.4 miles)
Grove Hill Medical Center (4.7 miles)
Parks
Sage Park (1.6 miles)
Maxwell Park (4.5 miles)
Mill Pond Park (6 miles)
Washington Park (6.2 miles)
Stanley Quarter Park (6.9 miles)
Hubbard Park (7.5 miles)
Theaters
Picture Show at Berlin (2.1 miles)
Transportation
Amtrak (3.3 miles)
Hospitals
Connecticut Valley Hospital (5.5 miles)
Riverview Children's Hospital (6.1 miles)
Family Birthing Center (6.1 miles)
MidState Medical Center (6.2 miles)
Newington Veterans Hospital (6.6 miles)
Middlesex Hospital Cancer Center (6.7 miles)
The Hospital of Central Connecticut Cancer Center (7.3 miles)
Apple Rehab Cromwell on seniors.fyi includes 6 photos including images showing interior, bedroom, decor, painting, television, lighting, reception, office, and more.
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