Apple Rehab Cromwell

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  • Interior

    A neatly arranged bedroom with a single bed, colorful bedspread, bedside table, and wall decorations.

  • Decor

    A beautifully decorated cabinet topped with two large vases of flowers and lit by wall sconces.

  • Bedroom

    A hospital room featuring a bed, side table with a lamp, chair, and a laptop on a small table.

  • Bathroom

    A well-maintained bathroom featuring a sink, mirror, and granite countertop adorned with flowers.

  • Television

    An empty waiting room with chairs, a TV, and light-colored walls.

  • Office

    A receptionist sitting at a front desk, using a phone and a laptop in an office setting.

Apple Rehab Cromwell

156 Berlin Road, Cromwell, CT 06416

For more information about senior living options: (844) 490-3973

3.7 from 26 reviews
5 stars
16
4 stars
0
3 stars
3
2 stars
1
1 stars
6

Skilled Nursing Facility

Overall Review of Apple Rehab Cromwell

Pros

  • pro The staff have been very responsive to residents' needs.
  • pro Apple Rehab staff have been great to families and very accommodating, including overnight stays and even allowing a dog visit.
  • pro The facility moved a resident to a single room within 24 hours when mobility required.
  • pro Most staff are genuinely caring and kind, even under difficult circumstances.
  • pro The director, Tim Flaherty, has been remarkable in overseeing everyday care.
  • pro The administrator was described as a doll, with staff going out of their way to assist.
  • pro Residents are served three meals a day and are checked on regularly for additional needs.
  • pro The staff and administration have made families feel at home; rehab therapy and nursing staff have been excellent.

Cons

  • pro The facility lacks air conditioning in some rooms and is too hot.
  • pro Patients who can use the bathroom are ignored, leading to embarrassing incidents.
  • pro Employees were seen laughing and talking while a patient needed assistance, delaying care.
  • pro A nurse is described as having an attitude problem and the elderly are mistreated.
  • pro The environment is dirty, with floors that stick and dirty carpets, suggesting inadequate cleaning and potential infections.
  • pro After surgery, a patient did not receive showers for nearly two weeks, bandages weren't changed, medications were delayed, and a patch was left unused.
  • pro Rehab staff discuss patients with other patients and belittle them, creating harassment and a poor reputation.
  • pro The facility is understaffed, lacks a on-site doctor at times, and some staff are rude; medications are sometimes excessive or unnecessary.
  • pro Parking and access are poorly managed, with blocked lots, no notices, unsafe routes, and poor lighting.
  • pro The call system is not consistently tested or functioning, raising concerns about response times and safety.

Review

The Apple Rehab Center of Cromwell (and its Cromwell facility) draws a broad spectrum of feedback from patients, family members, and staff alike. Taken together, the comments paint a picture of a facility that can be a lifeline during recovery and rehabilitation for some, while for others it has fallen short in critical areas. Across the board, the experiences touch on staffing levels, patient care, cleanliness and safety, communication, and the character of daily life in the facility. Some visitors describe exceptionally positive interactions with caregivers, while others recount episodes that left families alarmed or frustrated.

A number of reviewers highlight serious concerns about basic comfort and safety in the physical environment. In several accounts, rooms lack air conditioning and become uncomfortably hot, making rest and recovery harder for patients who are already vulnerable. There are repeated mentions of urgent needs going unmet - such as patients who could not access a bathroom in a timely manner, with at least one guest reporting a family member who ultimately needed to urinate on themselves because staff were unavailable or distracted. Indeed, some reviewers describe a culture in which staff appear unsettled, distracted, or more focused on other tasks than responding promptly to call bells or patient needs. The cleanliness of the facility also comes up repeatedly, with descriptions of sticky floors, worn carpets, and an overall sense that the environment was not being cleaned as thoroughly as it should be, which prompts concern about infections or rashes among residents.

The quality and consistency of direct patient care is another principal theme. Several reviews describe worrisome lapses in wound care and post-surgical protocols: delays in showering after surgery, bandages not changed on time, and medicines being delayed or mismanaged. One account notes that a topical lidocaine patch was left on a bedside table and not applied, and another mentions a broader pattern of medication changes that left a resident feeling nauseated and with a reduced appetite, with some medications ultimately deemed unnecessary after the fact. Food and diet are referenced in some statements as well, with one guest mentioning that dietary needs identified by a dietitian were not being met during a critical recovery period. Taken together, these anecdotes raise questions about the appropriateness and coordination of medical treatment on some shifts or in some units.

Communication and interpersonal dynamics also feature prominently in the critiques. A recurring thread is that some staff conversations about patients happen in public areas rather than in private discussions, which patients and families find disheartening and unprofessional. Several reviewers call for stronger accountability and tighter protocols around professional boundaries, patient privacy, and the management of medications. There are even warnings to prospective visitors to verify the facility's operations and to prepare for the possibility of understaffing. Parking and facility access issues are cited as well - one family recounts being told to park far away and to navigate a busy road and a hill, with little notice about closures for paving. In these instances, families felt the lack of clear communication and visible safety planning.

Amid these concerns, the facility earns praise from other reviewers for its strengths in caregiving and community. Many comments speak warmly about staff who are described as compassionate, responsive, and willing to go the extra mile. Families report instances of overnight stays arranged to help alleviate anxiety, and even permission for a family pet to visit, which made a meaningful difference in the patient's experience. Several residents and families acknowledge that some staff members are excellent - nursing and rehabilitation teams (including physical therapy, occupational therapy, and speech therapy) are regularly praised for their dedication, kindness, and hands-on support. In particular, several accounts highlight the leadership and involvement of administrators and directors who check in with families, oversee patient care, and strive to make residents feel at home. There are mentions of particular staff members and leaders who are described as thoughtful, attentive, and supportive, helping to create a welcoming atmosphere for some patients and their loved ones.

The range of experiences also reflects the realities of a facility dealing with complex medical needs, staffing pressures, and the challenges that come with managing long-term rehabilitation. Some reviewers acknowledge the realities of high demand and limited staffing, describing attempts to deliver care under difficult circumstances and recognizing that everyone has different interactions with different shifts. A positive note from an on-site professional also appears: an account from an AIT (a staff role) praising emergency preparedness and the smooth transition of residents between facilities, which resonates with families seeking reassurance during turbulent times. In another voice, several reviewers emphasize the importance of repeated visits and independent observations when choosing where a loved one will stay, recommending that families check the facility multiple times, observe call-bell responses, assess how staff communicate, and consider the overall vibe of the place.

When taken as a whole, the collection of impressions shows a facility capable of excellent, compassionate care in some circumstances, paired with troubling gaps in others. For families evaluating this center, the takeaway is nuanced: the outcomes and experiences can depend heavily on the particular unit, the shift, and the day. Prospective visitors are advised to tour the facility multiple times, verify how medications are managed and how quickly staff respond to call bells, examine the cleanliness and safety of common areas and rooms, and ask pointed questions about infection control, wound care, and post-operative protocols. The most helpful conclusions come from balancing the heartfelt testimonials of care and warmth with the concrete concerns raised by families who faced delays, discomfort, or communication breakdowns. In short, the center can be a source of real support and healing for many, but it also carries risks and issues that warrant careful, proactive scrutiny by families considering it for a loved one.

Features

Housing

  • 85 resident community capacity 85 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bradley International (23 miles away) Bradley International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Apple Rehab Cromwell is an assisted living community located in Cromwell, CT. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

For your convenience, we provide a beauty salon where residents can get their hair styled or have a manicure. Residents can also enjoy their favorite TV shows with cable or satellite TV in their apartments. We offer community-operated transportation for outings and appointments.

Our computer center is available for residents to use, allowing them to stay connected with loved ones or browse the internet. Meals are served in our dining room with restaurant-style dining, offering delicious and nutritious options prepared by our skilled staff.

We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room and various activities for residents to participate in. Our gaming room provides entertainment for those who enjoy playing games. The garden and outdoor space allow residents to relax and enjoy nature.

Housekeeping services ensure that our residents' living spaces are kept clean and tidy. Apartments are fully furnished, providing all the necessary amenities for comfortable living. Each apartment has its own private bathroom.

Our small library offers a quiet place for residents to read or borrow books. Telephone service is provided for easy communication with friends and family. We also assist with transportation arrangements both within the community and to doctors' appointments.

The wellness center at Apple Rehab Cromwell promotes the overall well-being of our residents, offering various health programs and monitoring through our 24-hour call system and supervision.

Our dedicated staff provides assistance with daily activities such as bathing, dressing, transfers, and medication management. We accommodate special dietary restrictions such as diabetes diets and other dietary needs.

In addition to our on-site amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby that add convenience to our residents' lives.

At Apple Rehab Cromwell, we strive to create a warm and comfortable environment where our residents can live with dignity, independence, and peace of mind.

Nearby Places of Interest

Cafes

  • Starbucks (0.3 miles)
  • Starbucks (3 miles)
  • Starbucks (3.2 miles)
  • Provision State Coffee (3.3 miles)
  • Starbucks (4.1 miles)
  • Perkatory Coffee Roasters (4.2 miles)
  • Panera Bread (6.4 miles)

Restaurants

  • Burger King (0.3 miles)
  • McDonald's (0.4 miles)
  • Joe's Filling Station (1.6 miles)
  • Chicago Sam's (1.9 miles)
  • McDonald's (2 miles)
  • Whole Donut (2.6 miles)
  • Casa Mia at the Hawthorne (2.9 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.7 miles)
  • The Stop & Shop Supermarket Company (2 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (4 miles)

Physicians

  • Medical Dermatology & Mohs Surgery Center (1.5 miles)
  • Starling Physicians: Dermatology (2.8 miles)
  • Bhawani S Ojha (3.9 miles)
  • Community Health Center of Middletown (4.3 miles)
  • Community Health Center (4.4 miles)
  • Middlesex Family Practice (4.4 miles)
  • Grove Hill Medical Center (4.7 miles)

Parks

  • Sage Park (1.6 miles)
  • Maxwell Park (4.5 miles)
  • Mill Pond Park (6 miles)
  • Washington Park (6.2 miles)
  • Stanley Quarter Park (6.9 miles)
  • Hubbard Park (7.5 miles)

Theaters

  • Picture Show at Berlin (2.1 miles)

Transportation

  • Amtrak (3.3 miles)

Hospitals

  • Connecticut Valley Hospital (5.5 miles)
  • Riverview Children's Hospital (6.1 miles)
  • Family Birthing Center (6.1 miles)
  • MidState Medical Center (6.2 miles)
  • Newington Veterans Hospital (6.6 miles)
  • Middlesex Hospital Cancer Center (6.7 miles)
  • The Hospital of Central Connecticut Cancer Center (7.3 miles)

Places of Worship

  • Jehovah's Witnesses (7.3 miles)

Frequently Asked Questions

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