The Pines at Bristol Center for Health and Rehabilitation

Pros

• The Pines at Bristol Center for Health and Rehabilitation is pleasant and very friendly.
• The facility is clean, including the rooms, entrance, and kitchen area.
• The receptionist is very polite.
• The lobby is welcoming and offers areas to sit.
• The food looks appetizing and the residents enjoy it.
• The staff is active in providing physical therapy and keeping the residents company.
• There is a gym area for residents to use.
• The aides and nursing staff are caring and work hard to ensure resident happiness.
• There are daily activities with a wonderful recreation staff who treat residents like family members.

Cons

• From what the relative has told, the aides can be rough when changing or moving the residents.
• The food is not good according to one of the relatives.
• Some of the aides and nurses are not nice.
• The facility does not offer activities to the residents.
• The medical staff is unresponsive and condescending.
• Lack of privacy when using the commode or changing clothes.
• The food is carb-laden, innutritious, and often tepid and soggy.
• The facility is severely understaffed with long wait times for assistance.
• Maintenance issues are not addressed promptly, such as broken TVs and ice makers.
• The staff does not keep families informed about their loved ones' health.
• Aides take a long time to answer call bells.
• The food is always cold.
• Fall incidents have occurred due to delayed response from nurses and aids.

Review

The Pines at Bristol Center for Health and Rehabilitation is a nursing home that seems to receive mixed reviews from its residents and their family members. While some individuals have had positive experiences, others have expressed concerns about the quality of care provided.

One reviewer mentioned that their relative felt that the aides were rough when changing or moving them around. They also noted that the food was not good and that there were only a few nice aides and nurses. Additionally, they mentioned that their relative did not seem to be offered any activities.

On the other hand, another reviewer had nothing but positive things to say about The Pines. They gave the facility a perfect score of 100 and highlighted how pleasant and friendly the staff were. They also mentioned that the rooms, entrance, and kitchen area were always clean. The reviewer observed their mother during mealtime and found the food to be appetizing. Their mother also seemed to enjoy her time at The Pines, especially with the active involvement of the staff in her rehabilitation.

However, there are reviewers who shared negative experiences as well. One individual expressed frustration with the unresponsive and condescending medical staff who disregarded their health concerns. They also mentioned a lack of privacy when using the bathroom or changing clothes. Additionally, this reviewer found the food to be lacking in nutrition and often served tepid and soggy.

Another reviewer felt that The Pines was understaffed, resulting in long wait times for assistance. Despite acknowledging that the Certified Nursing Assistants (CNAs) were nice, they believed that they were severely overworked.

Furthermore, one family member criticized The Pines for its lack of cleanliness. They observed food left on the floor in elevators and spills on carpets. The custodians appeared to do as little as possible, leaving garbage unemptied and barely washing floors. Maintenance issues were also raised regarding broken televisions and ice makers not being promptly repaired.

Another family member expressed dissatisfaction with the response time to call bells, resulting in their father falling and breaking his hip. They believed that timely assistance could have prevented this incident.

However, amidst the negative reviews, there is a shining endorsement from a family member who has had an overall positive experience at The Pines. They praised the caring and dedicated aides and nursing staff. They highlighted the daily activities provided by a wonderful recreation staff and the extra effort made by the social service staff to meet each resident's needs. The kitchen staff was also commended for accommodating individual requests.

In conclusion, The Pines at Bristol Center for Health and Rehabilitation has received both positive and negative feedback from residents and their family members. While some individuals have had pleasant experiences with friendly staff, clean facilities, and satisfactory care, others have expressed concerns about rough treatment by aides, poor food quality, unresponsiveness of medical staff, lack of privacy, understaffing issues, cleanliness problems, and delayed assistance. It is important for individuals considering The Pines as a potential nursing home option to weigh these conflicting perspectives before making a decision.

This part of Bristol, Connecticut offers a variety of amenities and services that would be convenient for senior living. There are several physicians and pharmacies within a short distance, making healthcare easily accessible. In addition, there are multiple restaurants and cafes nearby for dining out or grabbing a quick bite to eat. For leisure and recreation, there are parks and places of worship in the area, providing opportunities for both relaxation and spiritual fulfillment. The hospitals and surgery centers located within a reasonable distance offer peace of mind in case of any medical emergencies. Furthermore, the presence of a movie theater and an Amtrak station nearby offer opportunities for entertainment and travel. Overall, this neighborhood provides a well-rounded environment with essential services and recreational options suitable for senior residents.

Physicians

• Oculus (0.6 miles)
• Dermatology Associates (1.2 miles)
• Bristol Hospital Lab (2.8 miles)
• Doctors of Central CT (6.3 miles)
• Lebowitz Arthur, MD (7.1 miles)
• Umashanker Devika MD - Tallwood Men's Health (7.8 miles)
• Consulting Ophthalmologists (7.9 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.3 miles)
• Med Stat Pharmacy (4.4 miles)
• Beacon Prescriptions (5.4 miles)

Restaurants

• McDonald's (1.4 miles)
• Bell City Diner (2.4 miles)
• Cava Restaurant (3.6 miles)
• Jerzie Joe's Sports Bar & Grill (3.8 miles)
• McDonald's (4.1 miles)
• Chick-Fil-A (4.3 miles)
• McDonald's (4.5 miles)

Cafes

• Starbucks (1.4 miles)
• Aroma Joe's (2.5 miles)
• Starbucks (4.5 miles)
• Riders Smokehouse Bar (7.6 miles)
• Provision State Coffee (9.5 miles)
• Starbucks (10.6 miles)

Places of Worship

• Church of Eternal Light (3.3 miles)

Parks

• Norton Park (3.4 miles)
• Plymouth Green (5 miles)
• Bucks Hill Park (7 miles)
• Countryside Park (7.8 miles)
• Stanley Quarter Park (8.7 miles)
• Hubbard Park (10.3 miles)

Hospitals

• The Hospital of Central Connecticut Cancer Center (6.1 miles)
• Saint Mary's Health System Affiliates (6.2 miles)
• Hospital Of Central Connecticut At Bradley Memorial (6.5 miles)
• Saint Mary's Hospital (9.8 miles)
• Naugatuck Valley Surgery Center (10.2 miles)

Theaters

• AMC Starplex Cinemas Southington 12 (7.8 miles)

Transportation

• Amtrak (9.5 miles)