Ingraham Manor
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400 North Main Street, Bristol, CT 06010
For more information about senior living options: (844) 490-3973
The staff take the time to make residents feel welcome. The staff at Ingraham Manor are helpful, kind, and informative. Noreen Schmidt is amazing at helping to support communication between families, residents, and staff. The staff coordinate and communicate well to support residents' care and well-being. The nurses, CNAs, social workers, kitchen staff, PT, and others are kind, helpful, and respectful. All of the staff are courteous to families and very caring toward residents. The staff and quality of care at Ingraham Manor are top-notch. The dedicated staff consistently demonstrate superior performance. The facility provided excellent, compassionate care to a patient during a two-month stay.
The facility is severely understaffed, with aides taking hours to respond to calls. Some staff are rude, and the reviewer says they would never return. Residents with ankle monitors are treated like prisoners and kept in a hallway for viewing, which is described as inhumane. Neglect is alleged, including multiple ulcers and lack of proper care. There is inconsistent communication about residents' conditions, sometimes supported by video evidence. A nurse mistreatment incident was captured on video and led to the nurse's firing. A loved one died alone due to mistreatment and visitation restrictions. The facility is called the worst nursing home in Bristol, with calls for cameras and retraining.Ingraham Manor has been described by families as a place of real contrasts. On one hand, there are accounts of compassionate, attentive staff who go out of their way to make residents feel welcome and supported. In several recollections, family members highlight moments when a nurse or aide took extra steps to ease a patient's day - like noticing a resident's interest on the television and making sure a familiar basketball game appeared on screen, or coordinating care across departments so a loved one could stay engaged and comfortable. Some reviewers speak of longer-term engagement, praising specific staff members by name for their kindness, clear communication, and willingness to help with complex situations. The sense conveyed in these notes is that, when the right people are on duty, care can be genuinely well-coordinated and reassuring for families who are navigating the uncertainties that accompany rehab and aging.
Yet a substantial thread running through numerous posts is concern about staffing levels and the speed, or perceived lack thereof, with respect to basic assistance. Several people describe times when a resident's call bell went unanswered for hours, particularly when it came to urgent needs like changing a diaper or addressing basic comfort. There are loud, repeated complaints about ulcers and wounds that were not addressed promptly, and about inconsistent explanations from staff about a patient's condition or the care plan. Some reviewers articulate a broader sense that the facility is under significant strain, with the implication that overworked aides and nurses cannot always maintain the standard of care families expect. The dissonance between moments of warmth and moments of neglect leaves a complicated impression: the facility can feel like a place of genuine care most of the time, but punctuated by episodes that families interpret as serious lapses in safety and attention.
In a number of harrowing accounts, families recount specific incidents that have left them deeply unsettled. One family describes a time when a loved one required urgent attention and, they felt, did not receive timely care; the patient allegedly experienced a decline while the family watched and waited for explanations that did not always seem consistent. Another reviewer shares images and videos collected before dawn to document what they saw as neglect - an example of a broader concern about privacy, dignity, and the responsiveness of staff. There are also vivid posts about a patient's environment - water and assistance being a distance away, the accessibility of call buttons, and the overall comfort of the bathroom and living spaces. One family reports changes in mood and health that they believe were linked to the setting and the level of daily support, including the unsettling possibility that a patient could be left in distress or discomfort if help did not arrive promptly.
The emotional weight of these experiences is heavy. Some families recount the pain of watching a loved one deteriorate in what they describe as an unsafe or unsanitary environment, and they express frustration that what they observed did not always align with what staff reported. The sentiment ranges from disappointed to outraged, with several people drawing comparisons to other facilities and even suggesting alternative places that they believe might provide a higher standard of care. There are calls for systemic changes, such as improved internal communication, better staffing, retraining, and even surveillance measures to ensure accountability. The repeated desire for cameras in patient rooms and hallways reflects a fear that without real-time oversight, issues can go unnoticed and unaddressed.
Amid these strong criticisms, there are still stories of gratitude and recognition. A number of reviewers speak highly of the devotion and professionalism of particular teams - social services, physical therapy, recreation, and administrative staff - who have helped maintain continuity and a sense of dignity for residents. In one recurring thread, families describe staff who collaborate across departments to keep family members informed and engaged, often going above and beyond to accommodate communication needs and diverse family dynamics. A common theme is the value of clear, respectful interactions: when staff listen, explain, and include families in care decisions, the experience can feel markedly more positive. In several testimonials, relatives also thank specific individuals - like social workers, recreation coordinators, and aides - who helped navigate complex and emotional caregiving situations, sometimes even when language barriers or other challenges existed.
Overall, the collection of experiences paints a picture of a facility capable of exemplary care under the right circumstances and with the right personnel, yet frequently criticized for systemic gaps that seem to persist under pressure. The most persistent concerns center on staffing shortages and the resulting impacts on timely assistance, dignity, and safety for residents. At the same time, there are frequent affirmations that staff can be compassionate, communicative, and collaborative, especially when families advocate for their loved ones and build relationships with particular team members who demonstrate a commitment to high-quality care. Ingraham Manor emerges in these voices as a place of potential warmth and care, shadowed by serious worries about consistency, oversight, and the protection of residents' well-being. Families who navigate both the good moments and the troubling episodes emphasize the importance of accountability, clear communication, and ongoing attention to staffing and training to ensure that every resident receives the respectful, attentive care they deserve.
128 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ingraham Manor in Bristol, CT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can receive personal grooming services, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for residents to attend social events or run errands.
For those who enjoy technology, there is a computer center with Internet access for staying connected with loved ones or engaging in online activities. The dining room provides restaurant-style meals prepared by skilled chefs, offering delicious and nutritious options to accommodate special dietary restrictions.
To promote physical fitness, Ingraham Manor has a fitness room equipped with exercise equipment for residents to use at their convenience. Additionally, there is a gaming room where residents can engage in friendly competition and socialize with fellow residents. For relaxation and enjoyment of nature, the community boasts a garden and outdoor spaces.
Housekeeping services are provided to ensure that the living spaces are kept neat and tidy. Each apartment within Ingraham Manor is fully furnished and has private bathrooms for added privacy and convenience. Wi-Fi/high-speed internet is available throughout the community for staying connected digitally.
In terms of care services, Ingraham Manor offers 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers whenever needed. Medication management is also provided to help residents stay on top of their medication schedules.
Ingraham Manor places importance on mental wellness, offering a mental wellness program that focuses on promoting emotional well-being among its residents. Transportation arrangements can be made both for non-medical purposes as well as transportation to doctors appointments when necessary.
Residents can enjoy various activities within the community such as fitness programs and scheduled daily activities organized by staff members. Planned day trips allow residents to explore nearby attractions, and resident-run activities provide opportunities for socialization and engagement.
Conveniently located near amenities, Ingraham Manor is surrounded by three cafes, two parks, six pharmacies, three physicians' offices, seven restaurants, and a place of worship. This enables residents to easily access services and engage in community life outside of the assisted living facility.
This area of Bristol, Connecticut offers a range of amenities and services that may be appealing for senior living. With multiple physicians' offices nearby, including specialties such as ophthalmology and dermatology, residents have easy access to medical care. Pharmacies like Walgreens and CVS are also conveniently located for prescription needs. There are several dining options in the vicinity, from fast food chains like McDonald's to sit-down restaurants like Cava and Jerzie Joe's Sports Bar & Grill. For leisure activities, there are parks like Norton Park and Bucks Hill Park for outdoor enjoyment. Additionally, there are hospitals within a reasonable distance for any healthcare emergencies. Transportation options such as Amtrak provide convenient travel opportunities. Overall, this area provides a good balance of convenience and healthcare resources for seniors looking for a comfortable living environment in Bristol.
Ingraham Manor is located at 400 North Main Street, Bristol, CT 06010 in Litchfield County, Connecticut
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