710 3Rd Street, Windsor, CO 80550
For more information about senior living options: (844) 490-3973
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Pelican Pointe is described as a lovely facility with staff who are kind, courteous, and always willing to help. Families note that the staff listen to concerns and diligently address issues to improve care. The therapy team is described as caring and compassionate. The admission coordinator is friendly and makes newcomers feel welcome. The building is clean, well-presented, and has a homelike atmosphere. Staff are described as a cohesive team that genuinely cares for residents. Residents and families enjoyed special events, with staff assisting and contributing to a positive experience. Management and direct care staff are described as competent and respectful.
The staff at this location are completely useless. He is lucky if he gets a shower once a week. It takes 27 minutes for someone to respond to his call button. The staff said they hadn't changed the battery, so they didn't hear the call. The facility was giving him sleeping pills. The care is subpar. The food is not fit for residents. Nurses are mostly bullies who spend most of their day on their phones. Understaffing is a big problem. The management deserves zero stars. The management is unfair to their employees. A travel CNA abused his grandmother.Pelican Pointe in Windsor, Colorado, comes through in reviews as a place with real contrasts. On one hand, there are families who describe the facility as a supportive, compassionate environment where staff listen, respond to concerns, and go the extra mile to help residents recover and feel cared for. An 83-year-old mother spent nearly a month there recovering from foot surgery, and her family emphasizes that the transition into rehab was difficult but that the staff listened to concerns and addressed them to the best of their ability. They note that the facility isn't fancy, but it's populated by people who genuinely care, and that during a very trying period, the care she received was wonderful and the atmosphere was one of sincere concern for residents' well-being.
But the other side of the story is equally loud. A number of reviewers paint Pelican Pointe as plagued by serious gaps in care and communication. One family strongly asserts that the staff are "completely useless," recounting a five-month stay for a loved one during which the room was cleaned only about once a week, a blood stain in the bathroom that lingered for two weeks, and weekly showers that were not reliably provided. Calls for help reportedly yield responses of about 27 minutes, with an explanation that a battery change prevented the nurse call system from sounding. A CNA is described as nitpicking a patient's urination while the resident needed 100 percent assistance, and there are troubling questions about the use of cameras and patient privacy, with a director who could not provide a clear facility policy. The review also raises concerns that the facility prescribed sleeping pills, leaving the doctor puzzled about the rationale behind those prescriptions, and notes a general sense that nurses and CNAs spend too much time on their cell phones rather than attending to residents.
Amid these polarized voices, there are several strongly positive accounts that emphasize a warm, capable, and cohesive team. Many reviewers praise the staff for their kindness, professionalism, and teamwork, highlighting the presence of wonderful CNAs, responsive management, compassionate therapists, and a well-coordinated admissions team. They describe a clean, home-like building where staff genuinely care about the wellbeing of residents, and they frequently mention individual acts of kindness - whether it's the therapy team's dedication, the admissions coordinator's welcoming demeanor, or the sense that management and front-line workers are working together to provide good care. Family visitors even recount an enjoyable "Christmas in July" event, appreciating the decorating, the meal, and the chance to spend meaningful time with residents and families.
Other reviews offer a more mixed but still hopeful view, focusing on the facility's ongoing efforts to maintain a high standard of care in the face of industry-wide staffing challenges. Several comments acknowledge that the building is older and could benefit from updates, yet they consistently point to staff who are motivated, compassionate, and committed to residents. There's a recurring theme that, while the team strives to do right by residents, underfunding and understaffing are real problems that color the day-to-day experience. These reviewers celebrate staff perseverance, teamwork, and a genuine care for residents but also acknowledge that the workload and turnover can drain resources, affect consistency, and make exemplary care difficult to sustain without improvements at the administrative level.
The reviews also touch on troubling incidents that understandably alarm families. One account describes a night when a patient with chest pains was told by a night nurse that hospital care was unnecessary because the situation was anxiety-related, with the patient ultimately seeking help by calling 911 and later suffering a cardiac arrest. Another poignant and troubling post alleges abuse by a traveling CNA, with a family member insisting they cannot obtain the abuser's name to pursue charges. These allegations, reported within the reviews, underscore the importance of transparency, accountability, and robust safeguarding practices in the facility. There are also concerns about how medications are managed, with some reviewers questioning the decisions surrounding sleeping pills and the consistency of medical oversight, as well as broader worries about whether residents are getting regular showers, timely assistance, and a consistently clean environment.
Overall, Pelican Pointe emerges in these scattered narratives as a place with genuine potential and a core of devoted staff who care deeply about residents. There are abundant testimonies to compassionate care, effective therapy, friendly and welcoming admission staff, and well-meaning management. Yet there are equally persistent and concrete concerns about understaffing, slow response times, inconsistent room care and sanitation, and questions about governance and policy transparency. The most constructive takeaway is that the facility contains a mix of highly capable caregivers and organizational challenges that can significantly impact resident experience. Families considering Pelican Pointe would be wise to ask pointed questions about staffing ratios, response times to call bells, cleaning schedules, resident safety policies (including camera use and privacy), medication management practices, and how leadership ensures accountability and consistent practices across shifts. In short, Pelican Pointe shows heart and potential, but it also reveals notable areas where improvement is needed to ensure every resident consistently receives the highest standard of care.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Health Care Center in Windsor, CO is a top-notch assisted living community that offers premium amenities and care services to its residents. With a wide range of amenities available, including a beauty salon, cable or satellite TV, a computer center, and a gaming room, residents can enjoy a comfortable and entertaining lifestyle.
The community also provides essential services such as housekeeping, move-in coordination, and transportation arrangement (non-medical), ensuring that residents have everything they need for a hassle-free living experience. The on-site fitness room and wellness center promote an active and healthy lifestyle for all residents.
For dining options, the community offers restaurant-style dining with special dietary restrictions accommodated. Well-prepared meals are served in the spacious dining room where residents can enjoy delicious food in a pleasant atmosphere. Additionally, there is a small library available for leisurely reading.
With 24-hour call system and supervision, assistance with daily living activities like bathing and dressing are readily available to ensure the safety and comfort of residents. Medication management and diabetes diet options are provided by trained staff members who prioritize the health needs of each resident. Mental wellness programs are also offered to cater to the overall well-being of each individual.
Residents have access to transportation arrangement services for non-medical purposes as well as transportation to doctors' appointments. This ensures that they can easily reach nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. Planned day trips and daily activities organized by both staff members and residents create opportunities for social interaction and engagement within the community.
Overall, Windsor Health Care Center in Windsor, CO offers an exceptional assisted living experience with its outstanding amenities and comprehensive care services. Residents can enjoy a comfortable lifestyle while receiving personalized care tailored to their unique needs.
Windsor Health Care Center is located at 710 3Rd Street, Windsor, CO 80550 in Weld County, Colorado
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