Homewatch Caregivers

Pros

• The team at Homewatch CareGivers is amazing to work with.
• The staff are thorough, compassionate, and have a heartfelt drive to provide the best possible care for clients.
• The team remains human through the process, passionate about helping clients age in place, and goes the extra mile.
• They are veteran-owned.
• The staff and caregivers are very responsive and helpful.
• The caregivers are very helpful and willing to assist with a range of tasks and meaningful interaction.
• The caregivers and staff are excellent and highly recommended.
• Their caregiver is always on time and flexible about scheduling.

Cons

• The company allegedly hired a caregiver who was a convicted felon of fraud and elderly abuse.
• The police investigator said Homewatch Caregivers ran several background checks, narrowing the search area each time, until they got a "clear" background.
• The felon is said to have conned the father out of $25,000 and was later convicted and sentenced to 12 years for Elderly Abuse Fraud.
• A reviewer states, "I DO NOT ENDORSE HOMEWATCH CAREGIVERS OF WINDSOR/FORT COLLINS."
• Another reviewer reports a two-week delay for an intake and being told there were no workers in Fort Collins, with poor communication and being urged to go to a different company; suggests a lack of client-positive reviews.
• A reviewer describes chronic communication and scheduling problems, with staff often late or not showing up and the company appearing disorganized.
• Overall, the reviews conclude with a warning to avoid or not hire them for loved ones.

Review

Fort Collins families seeking in-home care paint a mixed but very human portrait of Homewatch CareGivers. On the one hand, many clients and their loved ones express deep appreciation for the warmth, reliability, and genuine care they receive from the team. They describe a culture of kindness and steadiness that helps them feel supported during challenging times, and they repeatedly highlight the value of having caregivers who show up with a constructive, can-do attitude. The sentiment is clear: when the team is aligned with a family's needs, the care feels personal and dependable, which matters a great deal when you're navigating aging at home.

Several reviews spotlight specific people, underscoring how one caregiver can make a meaningful difference. One client specifically praises Ashley for her consistent, helpful presence in caring for a parent, noting that Ashley's availability brings real relief to families who cannot be everywhere at once. The same appreciation extends to the broader staff, who are described as thorough, compassionate, and driven by a heartfelt commitment to helping clients age in place. A recurring thread is the sense that the team remains human and approachable throughout the care journey, balancing practical tasks with the emotional support that families value. The ownership being veteran-led is also a point of pride for some families, who see it as an indicator of discipline, loyalty, and a mission-driven approach to service.

Compassion and responsiveness are highlighted in multiple testimonials. Families describe caregivers who are not only capable with the physical tasks of care - such as assistance with urinary bags or help with bed linens - but who also offer companionship and meaningful conversation for clients who crave connection. The ability to provide companionship, engage in conversation, and simply be present for aging parents is repeatedly mentioned as a distinguishing strength. In addition, several reviews note the team's focus on helping clients age in place, emphasizing a long-term commitment to a stable, familiar setting rather than moving clients to other facilities.

Consistency and reliability also come through in the praise. A review mentions a caregiver who is consistently on time and flexible, willing to switch days as needed to reduce family stress. For families juggling work, caregiving duties, and medical appointments, this reliability can be the most practical form of relief, enabling them to maintain daily routines and peace of mind. Overall, these positive experiences are framed as the kind of dependable support that families rely on when they cannot be physically present all the time.

Yet, alongside these affirmations, there are stark warnings from other clients. One account recounts a troubling sequence: after initially hiring part-time help, a family sought to increase hours, but it took more than a week to secure additional staffing. The situation deteriorated when the person finally hired for the extra hours turned out to be a convicted felon who had committed fraud and elderly abuse. The client describes a harrowing outcome, including substantial financial loss and subsequent legal action, and explicitly states a strong disavowal of Homewatch CareGivers in Windsor/Fort Collins based on this experience. This narrative underscores the critical consequences that can accompany gaps in staffing and the importance of rigorous, transparent background screening and monitoring.

Other reviews amplify concerns about communication and organizational efficiency. One family explains that an intake process felt promising at first, but the lack of communication from the office about scheduling and arising issues created escalating frustration. They describe a pattern of caregivers being late or not showing up, with no advance notice, and even a family member having to call to learn what was happening. The critique emphasizes that the core issue was not the caregivers' abilities, but the company's systems and responsiveness. In one sharply worded verdict, the reviewer urges others to avoid the company, citing ongoing miscommunication and a lack of reliable client-facing information.

A separate critique focuses on a nurse's initial assessment, followed by a longer timeline of silence and unclear guidance about availability in Fort Collins. The reviewer got the impression that positive online reviews largely came from current or former employees rather than clients, which contributed to a sense of distrust about the company's openness and reliability. The commenter describes feeling misled and decides to pursue alternatives, expressing disappointment about having to wait longer for care while questions about service in Fort Collins remained unsettled.

Together, these perspectives create a comprehensive, if imperfect, picture of Homewatch CareGivers in Fort Collins. The company is clearly capable of delivering meaningful, connective, and reliable care when the staff are well-matched to a family's needs and when operations run smoothly. Families who praise Ashley and other caregivers celebrate the human touch, the willingness to go the extra mile, and the comfort of aging at home with trusted people nearby. On the flip side, the experiences shared by others raise important cautions about safety, staffing rigor, and communication - areas where families felt let down and where the impact on trusted care and financial security could be significant.

For prospective clients and their families, the overarching takeaway is nuanced. There are confirmed strengths - the compassionate, dependable caregiving, the focus on aging in place, and the personal connections that make a real difference in daily life. At the same time, there are serious concerns about recruitment practices, background checks, timely staffing, and consistent communication. If you're considering Homewatch CareGivers, this body of feedback suggests two practical steps: verify the current staffing availability for your location and questions, and request clear, written expectations for scheduling, communication, and back-up plans so you can minimize the risk of gaps in care. In any case, the most meaningful care often arises from sustained, transparent collaboration between families and a vigilant, well-supervised caregiving team.

This part of Windsor, Colorado offers a convenient and accessible location with a variety of amenities that cater to senior living. In close proximity, there are reputable physicians and healthcare facilities such as UCHealth Radiology and Banner Medical Clinic, ensuring quality medical care. Additionally, there are pharmacies like Walgreens nearby for easy access to medications. For dining options, there are familiar chains like McDonald's and Wendy's as well as local favorites like Ted's Sweetwater Grill & Trout Pond. Nearby cafes such as Dutch Bros Coffee and Windsor Lake Coffee provide cozy spots to relax and socialize. Parks like Windsor Main Park and Eastman Park offer opportunities for outdoor recreation and relaxation in nature. Timberline Windsor and Resurrection Fellowship are places of worship that provide spiritual support for seniors. Accessible transportation options like the Harmony Transportation Center make it easy to get around the area. Overall, this part of Windsor provides a comfortable and well-rounded community for seniors looking for a mix of convenience, healthcare resources, dining options, recreational activities, and spiritual support.

Physicians

• Valstad Judson Dain DMD - Judson D Valstad, DMD (0 miles)
• UCHealth Radiology - Windsor (0.2 miles)
• Banner Medical Clinic-Highland Meadows (3.1 miles)
• Icon Lasik (5.1 miles)
• Restore Health Center (5.1 miles)
• Dr. Kiefer & Associates (5.9 miles)
• Thompson River Pediatrics (6 miles)

Restaurants

• Jimmy John's (0.1 miles)
• McDonald's (0.3 miles)
• Wendy's (0.5 miles)
• Ted's Sweetwater Grill & Trout Pond (3.1 miles)
• Fuzzy's Taco Shop (4.4 miles)
• Nordy's BBQ & Grill (4.5 miles)
• Freddy's Frozen Custard & Steakburgers (4.5 miles)

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (6.7 miles)

Cafes

• Dutch Bros Coffee (0.5 miles)
• Windsor Lake Coffee (0.9 miles)
• The Human Bean (1 miles)
• Doug's Diner (1.7 miles)
• Starbucks (4.6 miles)
• Harbinger Coffee (5.5 miles)
• Starbucks (6.8 miles)

Parks

• Windsor Main Park (1.1 miles)
• Eastman Park (1.3 miles)
• Poudre Heights Park (1.8 miles)
• Windsor Highlands Park (3.1 miles)
• Coyote Gulch Park (3.7 miles)
• Twin Silo Park (5.5 miles)
• Boyd Lake State Park (7 miles)

Places of Worship

• Timberline Windsor (3.3 miles)
• Resurrection Fellowship (4.5 miles)

Transportation

• Harmony Transportation Center (5 miles)
• Northern Colorado Regional Airport (FNL) (5 miles)

Theaters

• Metro Lux 14 Theatres (5.6 miles)
• Cinemark Fort Collins (6.9 miles)

Hospitals

• Clear View Behavioral Health (6 miles)
• University Of Colorado Health Northern Colorado (6.7 miles)
• PVHS Harmony Campus (6.8 miles)