Overall Review of Clear Creek Care Center
common
23 reviews mention this
Kind, attentive staff stands out
Residents and families repeatedly describe staff as kind, caring, and responsive.
Across many reviews, families say the staff treated them and their loved ones with compassion and respect. Several mention nurses, CNAs, and administrators communicating well, answering questions promptly, and helping make a difficult transition feel safer. A few reviews also point to moments where staff took extra time—like sitting with someone who was anxious or noticing distress quickly—while others express frustration with management and staffing responsiveness.
common
14 reviews mention this
Dining earns positive mentions
Dining is frequently described as enjoyable and well-prepared.
Many reviewers talk positively about the food quality, with comments that meals were tasty, warm, or served with table service. Some mention variety and special touches, while others specifically call out the dining room experience as clean and welcoming. A smaller number of reviews criticize the food being cold or not meeting expectations, including during rehab.
common
10 reviews mention this
Cleanliness and odors come up
The facility’s cleanliness is often praised, though a few reviews mention persistent odors.
Several residents and families describe the building as clean, well-maintained, and regularly addressed when cleanliness concerns arose. Some reviews also mention how odors were handled, including references to an older building smell that improved after updates. Other reviews take the opposite view, describing the facility as dirty or reeking and citing odors and cleanliness problems as a reason they wanted to leave.
common
6 reviews mention this
Activities and day-to-day engagement
Residents and families describe meaningful activities and social engagement.
Reviews describe activities happening regularly and include references to music, bingo, parties, day trips, and resident-run participation. Several say they saw families included in the care process and supported through transition and care planning. A few comments suggest engagement could be limited for particular residents, especially where communication or dementia-related needs were involved.
caveat
6 reviews mention this
Call response and staffing are concerns
Some reviews raise concerns about staffing levels and how quickly help arrives.
While many reviews praise staff, multiple negative comments focus on delays when residents press call lights or request help. One review also cites being short-staffed as a factor behind the overall experience and another describes long waits and problems getting assistance. These complaints stand in contrast to the positive accounts, where residents and families describe staff as helpful and attentive.
caveat
2 reviews mention this
Dementia support is disputed
At least two reviews question how well the community supports dementia-related needs.
One review says the community did not provide Alzheimer’s dementia care as described during a tour and also raises concerns about medication handling. Another review describes difficulty for a resident with end-stage dementia, including limited interaction and reliance on medication rather than engagement. Together, these accounts contrast with other reviews that focus on experienced, caring staff, but they highlight potential gaps for memory-care needs.
common
2 reviews mention this
Nearby options for everyday needs
The area includes common conveniences like pharmacies and medical offices nearby.
Reviews are largely experience-based, but the location around Clear Creek Care Center includes nearby pharmacy and physician options that can support day-to-day logistics. For family members visiting and coordinating care, there are also nearby medical imaging and primary care offices within a few miles. Nearby dining and shopping options are also present within the same general area.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.