Park Forest Care Ctr Inc

Pros

• Park Forest is described as one of the best facilities in Colorado, with wonderfully kind, caring, and attentive staff.
• The center is extremely clean and well-supplied.
• There are plenty of caregivers and dedicated CNAs for showers.
• Every staff member was warm, friendly, and caring.
• The nurse leadership staff was very attentive and personable.
• The facility provides a lively, dynamic atmosphere with lots of activity.
• The staff took very good care of residents, including during the last year of life.

Cons

• The facility is dirty and unsafe, with bed bugs, black mold in the basement, and holes in the floors.
• Administrative staff fail to keep drugs and pests under control, and a new director has not improved the situation.
• Some staff are described as lazy and dishonest, with gifts, money, and clothes stolen from residents.
• Residents were left sitting in urine, not bathed, and meals were not prioritized, indicating neglect.
• The DON and nursing managers are portrayed as incompetent and clueless, with poor communication and no real restorative care for residents.
• The facility has roaches in rooms and on med carts, and pipes have burst, causing water issues; overall cleanliness is lacking.
• Scheduling favoritism and unfair overtime practices erode integrity and staff morale.
• Communication to families is unreliable and attempts to contact the facility are often unsuccessful.

Review

The collection of comments about Park Forest in Colorado is a study in sharp contrasts. On one hand, several reviewers describe a facility that feels well-run, clean, and supportive, with attentive staff and a genuine sense of care. One reviewer calls Park Forest "one of the best facilities I've worked in, in Colorado," noting they are very picky and still find the place a great experience. That perspective highlights a clean center, plenty of supplies, and staff who are described as wonderfully kind, caring, and consistently attentive to each resident. The same voice emphasizes the presence of many caregivers and even specific CNAs for showers, underscoring a culture of hands-on assistance and a warm, welcoming environment. This reviewer also stresses the overall cleanliness of the center and the feeling that the team works hard with sincerity, conveying a sense of pride in the facility and gratitude for the opportunity to be part of it.

But alongside those positive notes lies a torrent of strongly negative experiences from other reviews. Several accounts depict the building as dirty and unsafe, with multiple serious problems raised in the same breath: "Dirty as Administrative staff? Drugs?. bed bugs," followed by claims that the staff cannot keep the place clean or safe. Complaints about black mold in the basement, holes in the floors, and roaches crawling out of rooms and med carts are recounted with alarm. Residents and employees alike are described as not being protected, with accusations that management remains unresponsive despite these conditions. The tone here is urgent and concerned, painting a picture of a facility that fails to meet basic safety and hygiene standards in the eyes of those who experienced it.

Within the negative feedback, the role of management is repeatedly foregrounded as a core issue. One reviewer takes aim at a DON named Sherri Newson, arguing that she is unfit for her role and that communication from the management team is severely lacking. The complaint expands to describe a broader culture where rules seem to apply only to those who speak up for residents, and where restorative care is reportedly nonexistent. It's claimed that staff are frequently overwhelmed, with floors short on help while managers stay behind desks, and where dining room coverage is neglected during meals. These complaints also portray a pattern of mismanagement in scheduling and resource allocation, with accusations of favoritism and unethical overtime practices. The cumulative effect is a perception that the leadership does not actively support frontline caregivers or the residents they serve.

There are personal, pointed allegations about theft and neglect that add to the intensity of the criticism. One reviewer asserts that gifts, money, and clothes were stolen from a loved one, and that the staff left a resident sitting in urine and not receiving timely baths or meals. The same account claims misrepresentation of information given to family members and the removal of a post that contained "facts." Such descriptions cultivate a sense that the facility's environment is not just poorly managed but ethically compromised in the eyes of those affected, leading to an explicit warning to "stay far away." The language is strong, underscoring a belief that the facility may fail to protect vulnerable residents from harm or exploitation.

Amid the chorus of critiques, there are still instances of neutral or positive experiences that suggest variability in quality over time or across departments. Some reviewers report that "everyone was very friendly and helpful," and that the nurse leadership was attentive and personable during visits. Another comment notes that "protect your loved ones from this place," a strong caution that accompanies an overall hesitant impression but without the same level of accusation seen in other posts. A few descriptions emphasize moments of satisfaction, such as friendly interactions with staff, a lively atmosphere with residents walking the halls, and gratitude for care provided to a family member in their final year of life. These lines remind readers that care quality can be inconsistent, depending on who is working and when.

There are also practical details that color the experience in tangible ways. Some reviewers mention the experience of actually gaining entry to the facility only after verifying COVID-19 vaccination status, a reminder of administrative procedures that shape who can visit or work there. Others speak in more general terms about the daily operations - questions about feeding, the number of showers available, how policies are applied, and whether the facility is able to respond effectively to emergencies like water pipe leaks or other maintenance issues. The mix of companionship, warmth, and activity with concerns about sanitation, safety, and staff shortages reveals a complex landscape where residents' well-being depends as much on which shift is present as on the facility's overarching policies.

In sum, the narrative around Park Forest is not uniform. It includes endorsements of care, cleanliness, and a sense of purpose among some staff members and residents, alongside serious allegations of neglect, theft, and unsafe conditions from others. The strongest threads of criticism focus on management accountability, consistent communication, and the practical realities of staffing and maintenance that can make or break day-to-day experiences for residents and their families. Meanwhile, the positive voices remind readers that when staff are attentive, the environment can feel supportive, clean, and vibrant, with residents actively engaged in daily life and family members expressing gratitude for compassionate care. The reality, as captured by these reviews, appears to be a facility where quality and safety are uneven, with stark differences in experience depending on time, person, and perhaps department.

This part of Westminster, Colorado offers a convenient and diverse range of amenities for senior living. With multiple Walgreens pharmacies nearby, as well as various healthcare providers such as Complete Family Medicine and Panorama Orthopedic, residents have easy access to medical care. There are also several cafes like Panera Bread and Huckleberry Roasters for socializing and enjoying a cup of coffee. For entertainment, there are theaters like Alamo Drafthouse Westminster and restaurants like School House Kitchen & Libations to enjoy meals and movies with friends. Additionally, there are parks like Berkeley Park and Rocky Mountain Lake Park for leisurely walks or outdoor activities. The area is also served by hospitals like Exempla Lutheran Medical Center for any emergency medical needs. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and active lifestyle in Westminster.

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.3 miles)
• Walgreens (2.6 miles)
• Best Colorado Meds (3.1 miles)
• Walmart Pharmacy (3.3 miles)

Physicians

• Complete Family Medicine (2.1 miles)
• Panorama Orthopedic (2.2 miles)
• Partners In Health Family Medicine (2.7 miles)
• Rocky Mountain Primary Care (3.4 miles)
• New West Physicians (3.6 miles)
• Northern Hematology Oncology (3.9 miles)
• Advanced Medical Imaging (4 miles)

Cafes

• Panera Bread (2.2 miles)
• The Radiator (3.7 miles)
• Huckleberry Roasters (3.9 miles)
• The Bardo Coffee House (4 miles)
• Starbucks (5.2 miles)
• Improper City (5.4 miles)
• Crema Coffee House (5.5 miles)

Theaters

• Alamo Drafthouse Westminster (2.5 miles)
• AMC Westminster Promenade 24 (4.7 miles)
• Alamo Drafthouse Denver (5.8 miles)

Restaurants

• School House Kitchen & Libations (2.7 miles)
• Old Chicago (2.9 miles)
• BookBar (3.5 miles)
• The Pasty Republic (3.6 miles)
• Domino's Pizza (4 miles)
• Clancy's Irish Pub (4.2 miles)
• Illegal Pete's (4.2 miles)

Places of Worship

• Wat Buddhawararam (2.9 miles)

Parks

• Berkeley Leashless Dog Park (3 miles)
• Fairmount Park (3.1 miles)
• Berkeley Park (3.1 miles)
• Rocky Mountain Lake Park (3.2 miles)
• César Chávez Park (3.6 miles)
• Panorama Park (4.2 miles)
• Confluence Park (5.2 miles)

Hospitals

• Exempla Lutheran Medical Center (4.6 miles)
• Scl Health - Front Range (4.7 miles)

Transportation

• RTD Rail - 38th & Blake Station (5.3 miles)