Center At Park West

Save

  • Interior

    A modern and inviting lobby space featuring a variety of seating options and contemporary design elements.

  • Decor

    A modern conference room with a large table, comfortable chairs, and a decorative flower arrangement.

  • Building

    A modern healthcare facility showcasing contemporary design and clear signage.

  • Architecture

    A view of a shopping center with empty storefronts and mountains in the background during sunset.

  • Bedroom

    A modern hospital room with a bed, chair, and entrance.

  • Landscaping

    A serene sunset casting a warm glow over a building in an open landscape.

  • Outdoor

    A modern building under a dramatic sky with fluffy clouds, showcasing an expansive landscape.

  • Grass

    A serene sunset reflecting off the clouds beside a modern building.

  • Exercise Equipment

    A spacious and modern gym featuring various exercise equipment and distinct circular mats.

Center At Park West

3727 Parker Boulevard, Pueblo, CO 81008

For more information about senior living options: (844) 490-3973

3.2 from 100 reviews
5 stars
46
4 stars
9
3 stars
3
2 stars
3
1 stars
39

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Center At Park West

    Overall Review of Center At Park West

    Pros

    • pro The therapy staff is wonderful.
    • pro The physical therapists were absolutely amazing.
    • pro Almost all the CNAs were terrific.
    • pro PT & OT were awesome and helped patients regain strength daily.
    • pro The facility was modern, clean, and inviting.
    • pro The nursing staff treated residents with compassion and were attentive to their needs.
    • pro The case workers were professional.

    Cons

    • pro The facility is severely short-staffed, with CNAs stretched to care for many patients.
    • pro Medications are not administered on time, even after family intervention.
    • pro Pain relief is inadequate, especially after surgery, leaving patients in significant pain overnight.
    • pro Some staff are disrespectful or dismissive toward residents, treating them as if they aren't people.
    • pro Call bells go unanswered for long periods; nurses are often not available when needed.
    • pro The oxygen delivery system can fail, risking patient safety.
    • pro Food is poorly prepared or served cold due to pre-cooking and reheating.
    • pro Management appears to care more about the bottom line than patient welfare.
    • pro Families fear leaving their loved ones due to unsafe or neglectful care.
    • pro Discharge planning and communication are confusing or poorly coordinated.

    Review

    There is a strong, consistent thread of dissatisfaction running through many accounts of this facility. Across several reviews, families and patients describe a place that is chronically short-staffed, with caregivers who are overwhelmed and stretched far too thin. The result is a pattern of delayed responses to urgent needs, inconsistent medication administration, and a sense that basic wound care and daily comfort have fallen by the wayside. In several stories, calls for help can go unanswered for long stretches, and the overall experience feels like a race against time to get someone assisted before a crisis develops.

    A recurrent concern centers on staffing gaps and the toll they take on care. Some reviewers report one CNA responsible for as many as 15 clients, a ratio that practically guarantees delayed assistance for anyone needing help with basic activities or to manage pain or medical needs. Night shifts are singled out as particularly problematic, with suggestions that there are simply not enough nurses or aides to respond quickly when someone needs to turn, use the bathroom, or receive critical care. The result is a pervasive impression of being understaffed and under-attended, with the facility's phones and call systems frequently described as unreliable or unresponsive.

    Medication management is another recurring flashpoint. Several accounts describe medications arriving late, being missed, or not being aligned with orders from outside physicians. One especially troubling pattern involves pain meds after major surgery, where patients report begging for relief through the night with little or no response. Insulin and blood-sugar management also come under fire, with reports of prolonged delays in dosing and dangerously high readings that reviewers feel were preventable. Some family members took matters into their own hands or escalated to administrators or doctors, but solutions were not consistently timely or effective. The sense conveyed is that communication about medications and treatment goals is inconsistent, leaving patients and their families anxious about safety and effectiveness of care.

    The experiences described span a wide spectrum of severity and tone, but several core themes emerge. In some cases, families praise portions of the care team - most notably the therapy staff, who are described as wonderful and capable, and, in one account, the physical therapy and occupational therapy teams as "absolutely amazing." A few CNAs are remembered as hardworking and compassionate, and a maintenance worker is singled out for prompt, effective problem-solving. Some reviewers also note that the facility itself is modern and clean, and that social activities for residents can be a bright spot amid routine rehab. In these more favorable instances, family members report compassionate, attentive care from certain staff members and some improvement in patients' rehabilitation milestones.

    Despite these positives, the majority of the narratives emphasize systemic shortcomings. Upper management is criticized for focusing on the bottom line rather than patient welfare, with some reviewers describing a culture that appears indifferent to patient comfort and safety. There are accounts of poor communication about discharge plans, unclear next steps after rehab, and even denials or delays that leave families feeling out of the loop. Some reviews mention oxygen systems or generators not functioning properly, contributing to safety concerns for vulnerable patients. The sense is that problems cascade from staffing and communication gaps into more serious issues around safety, dignity, and timely care.

    Interwoven with the operational critiques are deeply emotional and personal experiences that highlight why these concerns matter so much. Several stories describe elders who felt dismissed or treated as burdens, with behaviors that include talking down to patients, being disrespectful, or failing to provide appropriate attention to basic needs like meals and insulin dosing. There are painful memories of patients begging for relief, waiting for help that never arrived, and witnessing others in distress - scenarios that understandably fuel fear among families about the safety and humanity of the care environment. In a few long, highly charged anecdotes, families recount intense advocacy efforts to obtain necessary care or to protect a loved one from harm, including calling administrators or even threatening legal action to secure timely attention.

    The mixture of praise and criticism leaves a nuanced, albeit troubling, portrait. For some patients and families, Park West represents a facility with real strengths in rehabilitation expertise and certain frontline staff who genuinely care. For many others, the day-to-day reality is dominated by frustrations with staffing, communication, and safety gaps that undermine trust and comfort. The recurring message across the reviews is clear: when everything goes smoothly, the therapy teams and some dedicated nurses can deliver meaningful progress; when it does not, the consequences can be severe, leaving loved ones anxious, under-resourced, and at times unsafe.

    If you're evaluating this facility for a loved one, the overarching takeaway seems to be to proceed with caution and to prepare for a vigilant, proactive approach. Verify staffing levels for the specific unit and shift, request clear, written medication and discharge plans, and establish a direct line of communication with the therapists, nurses, and the assigned caseworker. It may also be wise to have a contingency plan for pain management and glucose monitoring, given the concerns raised about med timing and diabetes care. While some reviewers have found redeeming qualities in individual staff members and in the rehab program, the weight of the feedback suggests that potential families should conduct thorough, proactive checks and consider alternative options if safety and consistent responsiveness are primary priorities for their loved ones.

    Features

    Housing

    • 80 resident community capacity 80 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Pueblo Memorial (9 miles away) Pueblo Memorial (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Center At Park West in Pueblo, CO is an assisted living community that offers a wide range of amenities and care services to support the needs and preferences of its residents. With a focus on providing a comfortable and enjoyable living environment, this community offers various amenities such as a beauty salon, cable or satellite TV, computer center, gaming room, small library, fitness room, and outdoor space.

    Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions taken into consideration. Housekeeping services ensure that the living areas are kept clean and tidy. Additionally, residents have access to private bathrooms and Wi-Fi/high-speed internet for their convenience.

    Care services at The Center At Park West include 24-hour call system, supervision, assistance with daily living activities such as bathing and dressing, medication management, and assistance with transfers. A mental wellness program is available to support the emotional well-being of residents. Transportation arrangements for both non-medical purposes and doctors' appointments are provided.

    The community also promotes socialization and engagement through various activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Nearby amenities make it convenient for residents to access cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Overall, The Center At Park West offers a comprehensive assisted living experience where residents can enjoy a comfortable lifestyle while receiving personalized care and support tailored to their individual needs.

    Nearby Places of Interest

    Physicians

    • Retina Consultants of Southern Colorado PC (0.1 miles)
    • Hanger Clinic (0.1 miles)
    • Acute Medical Specialists At Parkwest (0.1 miles)
    • Rocky Mountain Cancer Centers (0.1 miles)
    • Michelle S Duran M.D. (0.1 miles)
    • Pueblo Cardiology (0.2 miles)
    • Maple Leaf Orthopedics (0.2 miles)

    Places of Worship

    • Church (0.3 miles)
    • 186 K Student Ministries (0.4 miles)
    • Victory World Outreach of Pueblo (2.6 miles)
    • Jehovah's Witnesses North Pueblo West Congregation (2.7 miles)
    • Southern Baptist Convention (3.3 miles)

    Pharmacies

    • Walgreens (1.6 miles)
    • Albertsons Pharmacy (1.7 miles)
    • Sav-On Pharmacy (1.7 miles)
    • Safeway Pharmacy (2.2 miles)
    • Omnicare (2.4 miles)
    • Walmart Pharmacy (2.4 miles)
    • Walgreens (2.5 miles)

    Restaurants

    • Pizza Hut (1.6 miles)
    • Chick-Fil-A (1.8 miles)
    • Little Caesars Pizza (1.8 miles)
    • McAlister's Deli (1.8 miles)
    • Southwest Grill (2.1 miles)
    • Carl's Jr. (2.1 miles)
    • Jack In The Box (2.1 miles)

    Hospitals

    • I Care Vision Center (1.7 miles)
    • Association-Independent Dentst (1.8 miles)
    • Open Mri of Pueblo (1.8 miles)
    • Cmhip Hsfi (2.2 miles)
    • Children's Hospital (2.3 miles)
    • Parkview West (2.6 miles)
    • Pueblo Surgery Center (3.2 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Starbucks (2.3 miles)

    Theaters

    • Cinemark Tinseltown Pueblo (2.6 miles)
    • Cinemark Tinseltown Pueblo (2.6 miles)

    Transportation

    • Budget Car Rental (2.8 miles)

    Frequently Asked Questions

    Where is Center At Park West?
    What photos are available for Center At Park West in Pueblo, Colorado?

    Nearby Communities

    Related Resources

    • palliative care at homeExploring Palliative Care in the Home: A Comprehensive Overview

      Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.

    • palliative care at homeComprehensive Insights into Palliative Home Care: What It Is and What to Expect

      Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.

    • skilled nursing facility vs nursing homeSkilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences

      Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor