Center At Park West in Pueblo, CO

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  • Interior

    A modern and inviting lobby space featuring a variety of seating options and contemporary design elements.

  • Decor

    A modern conference room with a large table, comfortable chairs, and a decorative flower arrangement.

  • Building

    A modern healthcare facility showcasing contemporary design and clear signage.

  • Architecture

    A view of a shopping center with empty storefronts and mountains in the background during sunset.

  • Bedroom

    A modern hospital room with a bed, chair, and entrance.

  • Landscaping

    A serene sunset casting a warm glow over a building in an open landscape.

  • Outdoor

    A modern building under a dramatic sky with fluffy clouds, showcasing an expansive landscape.

  • Grass

    A serene sunset reflecting off the clouds beside a modern building.

  • Exercise Equipment

    A spacious and modern gym featuring various exercise equipment and distinct circular mats.

Center At Park West in Pueblo, CO

Information last verified:

3727 Parker Boulevard, Pueblo, CO 81008

For more information about senior living options: (844) 490-3973

3.1 from 105 reviews
5 stars
47
4 stars
9
3 stars
3
2 stars
3
1 stars
43

Overall Review of Center At Park West

Pros

  • pro The staff are consistently kind, attentive, and professional.
  • pro The physical therapy and occupational therapy teams are outstanding and help residents regain strength quickly.
  • pro The facility is clean, modern, and inviting, with a warm, welcoming atmosphere.
  • pro The meals are delicious and well-prepared.
  • pro Case managers are thorough and communicate clearly with families.
  • pro The nurses and CNAs are compassionate, respectful, and dedicated to patient care.
  • pro Social activities are planned for residents, and family involvement is encouraged.
  • pro The center provides excellent end-of-life hospice care with supportive staff.
  • pro The environment feels homey and comfortable, making recovery feel more manageable.

Cons

  • pro The center almost let an elderly patient die twice, with his health fluctuating like a rollercoaster.
  • pro The facility is described as horrible, not even deserving one star, with slow call-bell responses and poor care.
  • pro The place is a joke: short-staffed, inattentive, and wound care is almost non-existent.
  • pro Upper management seems focused on the bottom line and money rather than patient welfare.
  • pro Patients report medications not being administered on time, requiring family intervention.
  • pro Nurses failed to provide adequate pain management and proper insulin dosing, endangering patients.
  • pro Some staff were rude or indifferent, leaving patients waiting for hours for attention.
  • pro Doctors are described as unaware or unresponsive to patient needs, delaying or denying treatments.
  • pro The facility lacks essential safety measures, with fall risks and insufficient bed rails or alarms.
  • pro Communication with families is poor, with little transparency about care plans and discharge.

Review

The Center At Park West is best suited for families pursuing short-term, outcome-driven rehabilitation after a hospital stay or major surgery, where aggressive physical and occupational therapy can make a tangible difference in discharge readiness. The facility presents a modern, comfortable environment with private rooms, bright common areas, and reliable support from therapists who can push a patient to regain strength. For families who value nourishment and a positive, attentive therapy atmosphere, the center often delivers on those fronts. When motivation and engagement are present, residents frequently report meaningful progress and appreciation for the personal attention from therapists and some nurses. In short, this site shines as a rehab-focused campus for those who can actively participate in daily goals, progress tracking, and discharge planning.

That said, alternatives should be considered for anyone whose loved one needs steady, around-the-clock nursing, consistent medication administration, or robust safety oversight. A number of reviews flag chronic understaffing, delays in med passes, and inconsistent response times, especially on evenings and weekends. If a patient requires constant supervision, precise medication management, or strong fall-prevention measures (bed rails, alarms, timely assistance with restroom needs), other facilities with higher staffing ratios or Park West-affiliated options that emphasize 24/7 nursing may be more reliable. Families whose priorities center on predictable caregiving and fewer gaps in coverage may prefer to shop around rather than settle for a rehab-only experience that occasionally feels stretched thin.

The strongest positives, therapists who are genuinely engaged, a clean, welcoming environment, and a kitchen that delivers solid meals, often offset several drawbacks when the patient can participate actively in rehab. The rehab staff frequently earns high marks for technique, encouragement, and daily progress, with numerous residents praising PT/OT teams that tailor routines to home goals. Cleanliness and curb appeal contribute to a sense of security and dignity, and several reviews note conscientious case managers and supportive family engagement. When therapy drives the stay, and when care teams cooperate well enough to keep goals in focus, the center’s advantages nearly neutralize concerns about logistics, making a recovery trajectory visible and credible.

However, the main cons tend to blunt the overall effectiveness for some residents. Inconsistent nursing coverage and slow response times create real risk in a fall-prone population or for someone needing timely pain control and regular monitoring. Reports of medication delays, gaps in communication, and discharge planning confusion can undermine confidence and slow momentum once rehab milestones are met. The facility also shows wide variance in bedside care, while some CNAs and nurses are described as compassionate and competent, others are criticized for inattentiveness or rude interactions. These inconsistencies emphasize a critical reality: progress depends as much on staffing reliability as on therapy expertise, and families should prepare for variability from shift to shift.

To navigate a decision, prospective families should demand clarity on staffing patterns, especially on evenings and weekends, and should insist on seeing concrete evidence of reliable med administration and timely call responsiveness. Ask to meet the charge nurse or director of nursing, request a detailed rehabilitation plan with weekly goals, and review how discharge planning is coordinated with home care or follow-up services. Inspect the therapy schedule to confirm daily sessions and assess whether transportation and social-work support are available to ease transitions home. Finally, verify fall-prevention measures (bed alarms, rails, frequent repositioning) and ask how rehab goals translate into real-life activities after discharge.

The Center At Park West presents a compelling option for rehab-focused care in Pueblo, with strong therapy teams, family-friendly amenities, and impressive dining experiences that families often feel good about. Yet the patient experience can swing between highly positive and disappointingly fragmented, depending on staffing levels, consistency of nursing care, and the effectiveness of discharge planning. For families choosing this center, the prudent path is to treat it as a solid choice for targeted rehabilitation with active family involvement, while simultaneously validating staffing reliability, communication workflows, and safety safeguards before committing. If these checks align, Park West can reliably deliver meaningful recovery and a respectful, humane environment. If they do not, the search should continue, otherwise, risk of delays, frustration, and gaps in care may loom larger than the therapeutic gains.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pueblo Memorial (9 miles away) Pueblo Memorial (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Center At Park West in Pueblo, CO is an assisted living community that offers a wide range of amenities and care services to support the needs and preferences of its residents. With a focus on providing a comfortable and enjoyable living environment, this community offers various amenities such as a beauty salon, cable or satellite TV, computer center, gaming room, small library, fitness room, and outdoor space.

Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions taken into consideration. Housekeeping services ensure that the living areas are kept clean and tidy. Additionally, residents have access to private bathrooms and Wi-Fi/high-speed internet for their convenience.

Care services at The Center At Park West include 24-hour call system, supervision, assistance with daily living activities such as bathing and dressing, medication management, and assistance with transfers. A mental wellness program is available to support the emotional well-being of residents. Transportation arrangements for both non-medical purposes and doctors' appointments are provided.

The community also promotes socialization and engagement through various activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Nearby amenities make it convenient for residents to access cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Overall, The Center At Park West offers a comprehensive assisted living experience where residents can enjoy a comfortable lifestyle while receiving personalized care and support tailored to their individual needs.

Nearby Places of Interest

Physicians

  • Retina Consultants of Southern Colorado PC (0.1 miles)
  • Hanger Clinic (0.1 miles)
  • Acute Medical Specialists At Parkwest (0.1 miles)
  • Rocky Mountain Cancer Centers (0.1 miles)
  • Michelle S Duran M.D. (0.1 miles)
  • Pueblo Cardiology (0.2 miles)
  • Maple Leaf Orthopedics (0.2 miles)

Places of Worship

  • Church (0.3 miles)
  • 186 K Student Ministries (0.4 miles)
  • Victory World Outreach of Pueblo (2.6 miles)
  • Jehovah's Witnesses North Pueblo West Congregation (2.7 miles)
  • Southern Baptist Convention (3.3 miles)

Pharmacies

  • Walgreens (1.6 miles)
  • Albertsons Pharmacy (1.7 miles)
  • Sav-On Pharmacy (1.7 miles)
  • Safeway Pharmacy (2.2 miles)
  • Omnicare (2.4 miles)
  • Walmart Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)

Restaurants

  • Pizza Hut (1.6 miles)
  • Chick-Fil-A (1.8 miles)
  • Little Caesars Pizza (1.8 miles)
  • McAlister's Deli (1.8 miles)
  • Southwest Grill (2.1 miles)
  • Carl's Jr. (2.1 miles)
  • Jack In The Box (2.1 miles)

Hospitals

  • I Care Vision Center (1.7 miles)
  • Association-Independent Dentst (1.8 miles)
  • Open Mri of Pueblo (1.8 miles)
  • Cmhip Hsfi (2.2 miles)
  • Children's Hospital (2.3 miles)
  • Parkview West (2.6 miles)
  • Pueblo Surgery Center (3.2 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks (2.3 miles)

Theaters

  • Cinemark Tinseltown Pueblo (2.6 miles)
  • Cinemark Tinseltown Pueblo (2.6 miles)

Transportation

  • Budget Car Rental (2.8 miles)

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