Azteca Apartments

Pros

• The building is quiet, clean, and very well maintained.
• The grounds are beautifully kept.
• Shopping is within walking distance.
• The staff is friendly.
• The landscape is beautiful for a stroll through the plant garden.
• Residents are very happy living there.

Cons

• The office staff are accused of stealing residents' clothes from the dryer and isolating residents by turning others away, with many others reporting similar experiences.
• The grounds are well kept in appearance, but that appearance is deceptive.
• The application process is described as taking four months or longer, with vacancies only opening when someone dies or moves out, indicating limited assistance for older and disabled residents.
• The Azteca Apartments are described as a joke, with staff not pleasant and not making residents feel welcome.
• Maintenance is described as a joke, with the water shut off at least twice a month, hot water outages, and elevators broken for days or months.
• The staff's attitude is dismissive, and management is seen as primarily focused on rent collection and not wanting to hear complaints.

Review

Azteca Apartments presents itself as a place where beauty, quiet living, and close proximity to shopping could combine to create an ideal home for seniors and those seeking affordable housing. Yet the experiences of residents diverge so sharply that the complex feels like two different places under the same roof. For some, the grounds and overall upkeep are a constant plus, while for others the same exterior masks a pattern of problems with staff, maintenance, and the handling of resident concerns.

On the side that many residents praise, the building is described as quiet, clean, and well maintained, with beautifully kept grounds and a landscape that provides pleasant moments for a stroll. Several residents emphasize the convenience of nearby shopping and the sense that the grounds and common areas are attractive and inviting. In these accounts, the staff are often described as friendly, and life at the complex is framed as enjoyable and comfortable. One resident who has lived there for about four years notes the overall quality of the living environment, including the quiet atmosphere and the approachable, pleasant staff, painting a picture of a place that feels well cared for and livable. Another comment simply emphasizes happiness with the arrangement, underscoring a positive day-to-day experience.

But alongside these positive notes runs a thread of serious grievances that some residents say color their reality at Azteca. A number of accounts allege that office staff have stolen clothing from the dryers on multiple occasions, and that there are deliberate attempts to isolate residents by turning away people before others know staff are present. The language implies a belief that this is not an isolated incident but a pattern, with more residents sharing similar stories if they were to talk to others in the community. In this view, the beauty of the grounds and the appearance of order are overshadowed by distrust and fear of mistreatment or neglect by those in charge.

A related concern centers on expectations and processes around housing applications, especially for older and disabled residents. One reviewer describes their experience as bewildering after submitting an application, only to be told to contact a person named Simon with a bleak timeline: it could be at least four months, or longer if someone dies or moves out. This poster frames the complex as a Low-income Senior Apartment Community in need of more considerate, timely support for vulnerable residents, and expresses real discouragement about how willing the staff seem to be in assisting the older generation and disabled members of the community.

Other voices emphasize a disparity between appearance and reality by noting that the exterior beauty can be deceptive. The grounds may look inviting, but the interior culture and administrative responsiveness do not always reflect that aesthetics. One resident who describes the landscape as a highlight also warns not to be lulled by looks, suggesting that the true character of the place lies in how residents are treated and how concerns are resolved, not in the manicured plantings alone.

Maintenance and reliability issues surface prominently in several reviews as well. Reports of water being shut off at least twice a month, with episodes of no hot water for hours, suggest that basic utilities can be unstable for extended periods. Elevators are described as frequently broken, sometimes for days or even months, which compounds daily frustrations for a senior and potentially disabled population. These maintenance realities are paired with remarks about staff attitudes that can feel dismissive or defensive: a sentiment that if a resident complains, the response is effectively to move out rather than engaging with the issue. The overarching critique is that management seems focused on rent collection rather than truly listening to and addressing tenant concerns.

Taken together, these varied experiences sketch a complex portrait of Azteca Apartments. For some residents, the complex offers a quiet, well-kept home with friendly staff, convenient amenities, and a landscape that invites daily pleasure. For others, a troubling counter-narrative prevails: claims of theft, attempted isolation, unreliable services, and a perceived indifference from management toward the needs of seniors and disabled residents. The resulting impression is one of a community with significant strengths on the surface - cleanliness, beauty, and a tranquil environment - paired with deep-seated issues in administration, maintenance reliability, and the handling of resident concerns that can undermine those strengths for many who live there.

Pharmacies

• Walgreens (0.1 miles)
• King Soopers Pharmacy (0.7 miles)
• CVS Pharmacy (1 miles)
• Express Scripts (1.7 miles)

Restaurants

• McDonald's (0.2 miles)
• Wendy's (0.2 miles)
• Monica's Taco Shop (0.2 miles)
• China Moon (0.3 miles)
• Burrito's Betty (0.9 miles)
• Sonic Drive-In (1.1 miles)
• Momo Japanese Restaurant (1.2 miles)

Parks

• Mineral Palace Park (0.7 miles)
• Pueblo Riverwalk (1.8 miles)

Physicians

• Marco Liz - Parkview Neurosurgery (0.8 miles)
• Parkview Gastroenterology (0.8 miles)
• Sangre De Cristo Internal Medicine Associates (0.8 miles)
• Centennial Surgical (0.8 miles)
• Associates In Women's Health (0.8 miles)
• Paladina Health (0.9 miles)
• Womens Health Center (0.9 miles)

Hospitals

• Parkview Health System (0.9 miles)
• Pueblo Surgery Center (1.2 miles)
• Cmhip Hsfi (1.7 miles)
• Children's Hospital (1.8 miles)
• Association-Independent Dentst (2 miles)
• Open Mri of Pueblo (2 miles)

Transportation

• Budget Car Rental (0.9 miles)

Places of Worship

• Victory World Outreach of Pueblo (1.1 miles)
• The Proclaimers (1.3 miles)

Cafes

• Solar Roast Coffee (1.5 miles)

Theaters

• Cinemark Tinseltown Pueblo (1.7 miles)
• Cinemark Tinseltown Pueblo (1.7 miles)