Villa Pueblo Assisted Living

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  • Interior

    A well-lit dining area with multiple tables and chairs arranged neatly.

  • Decor

    A modern living room with comfortable seating, a large television, and tasteful decor.

  • Living Room

    Cozy living room with bookshelves filled with books, a large window, and a comfortable chair.

  • Building

    A tall residential apartment building with multiple balconies against a clear blue sky.

  • Bedroom

    A clean and organized hospital room with a bed, television, and large window.

  • Exercise Equipment

    A therapy room equipped with exercise machines and balance balls for physical rehabilitation.

  • Salon

    A cozy salon interior with a styling chair, mirror, and elegant decor.

Villa Pueblo Assisted Living

855 Hunter Drive, Pueblo, CO 81001

For more information about senior living options: (844) 490-3973

3 from 8 reviews
5 stars
4
4 stars
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Assisted Living Board and Care Home Continuing Care Retirement Community (CCRC) Independent Living Skilled Nursing Facility

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    Overall Review of Villa Pueblo Assisted Living

    Pros

    • pro Christina the nurse was amazing, helpful, and caring.
    • pro The rehabilitation team, especially Robert and Ashley, were kind, encouraging, and caring.
    • pro The nurses and CNAs treated mom like family.
    • pro The family member received great care when it mattered most.
    • pro The rehabilitation experience was wonderful.
    • pro The facility is highly recommended.
    • pro Summit Medical Consultants were helpful in treatment and in getting a bank to accept a POA.

    Cons

    • pro The dad was discharged home without the oxygen they had planned to provide for the trip home.
    • pro The dad's life alert necklace was not available on return home, and staff claimed they didn't have it.
    • pro The cousin's side of the Pavilion had a filthy, sticky floor upon move-in, with little to no cleaning during the stay.
    • pro The whole hall was in poor condition, and dirty dinner dishes sat on carts overnight.
    • pro The bathroom sink dripped and was never repaired.
    • pro Staff did not adequately address the cousin's basic needs and treated bathing refusals as if there was nothing they could do, with little timely communication to the family.
    • pro The cousin's phone was often not charged for days, causing communication problems, and had to be replaced.
    • pro It took two full months to establish a bathing routine and basic care.

    Review

    The Pavilion at Villa presents a mixed picture across its different care settings, with stories that span from highly positive to deeply troubling. Across the accounts, Summit Medical Consultants are described as a supportive partner in patient care, helping with treatment for a contagious stomach bug and other issues, and even assisting with getting a bank to accept a power of attorney. The overall experience touches on long-term care, nursing home operations, and rehabilitation, illustrating how one facility can feel very different depending on where and when you interact with its team.

    One account centers on a family member's long-term care journey. The patient has been in long-term care since mid-July, and Summit Medical Consultants are praised for their responsiveness and range of care. They were instrumental in addressing not only medical concerns like the stomach bug but also administrative needs, such as helping secure POA recognition by a bank. The same narrative lifts up a nurse named Christina, who is described as amazing, helpful, and caring. When this person was discharged on a Friday - May 23 - and sent home via a medical transportation service, there was an expectation that oxygen would be arranged for the trip. Instead, no oxygen was provided, which left the family disappointed. The experience also included a hiccup with a life-alert necklace: it appeared to have been forgotten or misplaced on return home, though the necklace was eventually replaced. These details underscore how positively one part of the care team was perceived (medical staff, especially Christina) while logistical gaps at discharge created frustration for the family.

    Another deeply critical perspective comes from a different relative's experience in the nursing home side of the Pavilion. This review paints a grim picture of basic cleanliness and attentive care. The cousin spent three months there, and the environment is described as having a floor that was filthy and sticky on move-in, with a residue that suggested a Velcro-related mess that never truly disappeared. The entire hall is depicted as being in poor condition, and dirty dinner dishes were reportedly left sitting on carts in the cafeteria overnight. A dripping bathroom sink is noted as another ongoing issue. The reviewer emphasizes that getting basic needs met required persistent prompting: bathing, in particular, was a long-standing concern, with the staff allegedly telling them the patient "refused" to bathe and simply documenting that refusal, even when the family provided direct lines of contact and power-of-attorney authority to ensure proper care. Charged phones and responsive communication were also recurring problems; the phone was often not charged for days, and attempts to reach the nurse's station frequently went unanswered. The family eventually achieved a pattern of regular bathing and phone availability - but only after about two months of effort. The cousin's death after three months brings a somber capstone to the experience, with the reviewer acknowledging that while staff could be kind and considerate when present, the overall Medicaid nursing-home conditions described align with what they term "the nightmare" of Medicaid care. The reviewer concludes with a strong caution to consider alternate options if possible.

    In contrast, there is a markedly positive account from another family member regarding the rehabilitation wing of the Pavilion. This review emphasizes a transformative, uplifting experience during rehabilitation, with particular praise for the physical therapy team. The therapists, especially Robert and Ashley, are singled out as outstanding - described as kind, encouraging, and genuinely caring, helping the mother achieve substantial progress in a short period. The nursing staff and CNAs are also highlighted for making the patient feel like family; Natalie Carlo and her team are named as part of a caregiving environment where the patient felt truly at home. The overall tone is one of high satisfaction: the patient's rehabilitation went well and the care team's warmth and professionalism left a strong, positive impression, culminating in a heartfelt recommendation of the facility.

    Taken together, these narratives sketch a facility that can deliver exceptional, life-changing care in some situations while falling short in others. The rehabilitation wing shines with compassionate, effective therapy and family-centered care, where staff members like Robert, Ashley, Natalie Carlo, and their teams are celebrated for their role in a patient's progress and comfort. Yet the long-term care and nursing-home experiences reveal serious concerns about cleanliness, responsiveness, and consistent attention to basic needs - dishes left on carts, a dripping sink, uncharged phones, and delays in essential care like bathing. The contrast suggests that while there are dedicated, capable professionals within the Pavilion at Villa, there are also systemic gaps in operations, communication, and routine care that can have profound consequences for residents and their families.

    Overall, the stories reflect a facility capable of extraordinary, compassionate care in certain contexts - most notably the rehabilitation department where patients appear to receive attentive, hands-on support that translates into real progress. They also reflect substantial challenges in other areas, where basic amenities, timely communication, and consistent daily care fall short of expectations. For families navigating this environment, the experiences underscore the importance of clear discharge planning, reliable equipment provision (such as oxygen and safety devices), and vigilant oversight of routine care, especially when preparing a loved one for return home or managing care for residents with significant needs. The combination of praise for standout staff and critique of systemic lapses paints a nuanced portrait of care at the Pavilion at Villa.

    Features

    Housing

    • 11 resident community capacity 11 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Pueblo Memorial (5 miles away) Pueblo Memorial (5 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Villa Pueblo Assisted Living in Pueblo, CO is a well-equipped and comfortable community that provides various types of care, including board and care home, continuing care retirement community (CCRC), independent living, and skilled nursing facility services. Residents can choose the level of care that suits their needs best.

    The community offers numerous amenities to enhance the residents' quality of life. These amenities include cable or satellite TV for entertainment purposes, devotional services off-site for spiritual fulfillment, a dining room where residents can enjoy delicious meals, fully furnished accommodations to ensure comfort, a garden area for relaxation and recreation, housekeeping services to maintain cleanliness and hygiene, indoor common areas for socializing with fellow residents, move-in coordination assistance to simplify the transition process, outdoor spaces for fresh air and outdoor activities, telephone access for communication purposes, and Wi-Fi/high-speed internet connectivity to stay connected online.

    In terms of care services provided at Villa Pueblo Assisted Living, residents receive assistance with activities of daily living such as bathing and dressing. The staff also assists with transfers when needed. Additionally, there is coordination with healthcare providers to ensure seamless communication between the community and medical professionals. Special dietary restrictions are accommodated by providing diabetes diets and diabetic care if required. Meal preparation and service are also part of the comprehensive care plan. Medication management is offered to ensure residents take their prescribed medications regularly. Transportation arrangements are available for medical appointments.

    Residents at Villa Pueblo Assisted Living can enjoy regular meals provided by the community's kitchen. Special dietary restrictions are taken into consideration to cater to individual needs.

    To keep residents engaged and entertained, various activities are organized both within the community and off-site. Community-sponsored activities provide opportunities for socialization among residents. Devotional activities off-site cater to religious needs. Scheduled daily activities ensure a well-rounded lifestyle.

    Villa Pueblo Assisted Living benefits from its convenient location in close proximity to cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This enables residents to access essential services and amenities easily.

    Overall, Villa Pueblo Assisted Living is a comprehensive community that offers a wide range of care services, comfortable accommodations, excellent amenities, and convenient access to nearby facilities.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.1 miles)
    • King Soopers Pharmacy (0.7 miles)
    • CVS Pharmacy (1 miles)
    • Express Scripts (1.7 miles)

    Restaurants

    • McDonald's (0.1 miles)
    • Wendy's (0.1 miles)
    • Monica's Taco Shop (0.2 miles)
    • China Moon (0.2 miles)
    • Burrito's Betty (1 miles)
    • Sonic Drive-In (1.2 miles)
    • Subway (1.2 miles)

    Parks

    • Mineral Palace Park (0.7 miles)
    • Pueblo Riverwalk (1.8 miles)

    Physicians

    • Marco Liz - Parkview Neurosurgery (0.9 miles)
    • Parkview Gastroenterology (0.9 miles)
    • Sangre De Cristo Internal Medicine Associates (0.9 miles)
    • Centennial Surgical (0.9 miles)
    • Associates In Women's Health (0.9 miles)
    • Paladina Health (0.9 miles)
    • Womens Health Center (0.9 miles)

    Hospitals

    • Parkview Health System (0.9 miles)
    • Pueblo Surgery Center (1.2 miles)
    • Cmhip Hsfi (1.8 miles)
    • Children's Hospital (1.8 miles)
    • Association-Independent Dentst (2 miles)
    • Open Mri of Pueblo (2.1 miles)

    Transportation

    • Budget Car Rental (1 miles)

    Places of Worship

    • Victory World Outreach of Pueblo (1.1 miles)
    • The Proclaimers (1.3 miles)

    Cafes

    • Solar Roast Coffee (1.5 miles)

    Theaters

    • Cinemark Tinseltown Pueblo (1.7 miles)
    • Cinemark Tinseltown Pueblo (1.7 miles)

    Frequently Asked Questions

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