ProMedica Total Rehab + (Lafayette)

Pros

• The staff at ProMedica Total Rehab+ were hardworking and dedicated to their jobs, despite the cramped layout.
• The private room for the dad was appreciated and provided some comfort.
• Nurses at PowerBack Rehabilitation Lafayette consistently provided good care, even in challenging situations.
• The facility had a nice lobby and was clean, creating an inviting atmosphere for patients and visitors.
• PowerBack offered comprehensive therapy options including occupational, physical, and speech therapy, which were beneficial for patients.
• The dining area and food at PowerBack were rated positively by the reviewers.
• The nurses and aides at both facilities were described as nice and caring towards the residents.

Cons

• The building layout at ProMedica Total Rehab+ was cramped and hindered staff from performing their jobs effectively.
• The handoff or release process at ProMedica Total Rehab+ was described as terrible.
• A supervisor at PowerBack Rehabilitation Lafayette was not comforting during patient releases and displayed a sharp attitude towards family concerns.
• Communication from the administrative staff at PowerBack Rehabilitation Lafayette was poor, with instances of rudeness reported.
• Patients at PowerBack Rehabilitation Lafayette experienced delays in receiving assistance, leading to falls while waiting for help.
• The follow-up regarding Medicaid by a staff member was cold and unhelpful, contributing to a negative experience.
• Despite the quality of care from nurses and aides, upper management at PowerBack Rehabilitation Lafayette was perceived as rude and unsupportive.

Review

The experiences shared regarding ProMedica Total Rehab+ and PowerBack Rehabilitation Lafayette reveal a nuanced perspective on rehabilitation facilities, reflecting both praises for staff performance as well as significant criticisms of administrative practices and building layouts.

Starting with ProMedica Total Rehab+, the layout was perceived as cramped, which seemed to hinder the staff from performing their duties effectively. While the personnel were described as hard-working and dedicated, their ability to provide optimal care was compromised by the facility’s design. The positive aspect noted was the availability of private rooms for patients, including the reviewer’s father, which offered a level of comfort during his stay. However, this comfort was overshadowed by the shortcomings in the handoff or discharge processes, which were deemed unsatisfactory.

In comparison, PowerBack Rehabilitation Lafayette initially appeared to offer a much more favorable environment. The building itself is described as new and aesthetically pleasing, with an inviting lobby that contributes positively to the ambiance of care. The nursing staff received high praise for their responsiveness and professionalism even in challenging circumstances when patients resisted care. Despite these strengths in patient care at PowerBack, there were troubling interactions reported with certain supervisory staff members during critical discussions about patient transitions and future placements.

One particular supervisor's approach raised significant concerns among reviewers. When it became evident that therapy had plateaued for one patient, there was a conversation around transferring him to a nursing home—a decision fraught with emotional implications. In light of feedback from friends regarding that potential nursing home’s quality, the family opted against it. Rather than providing support or alternatives, this supervisor delivered an ultimatum that left family members feeling cornered and unsupported in what should have been a compassionate dialogue about care options.

Additionally troubling were reports about communication breakdowns within upper management at PowerBack. Observations highlighted that while nurses and aides were generally approachable and kind-hearted—the same could not be said for administrative representatives who often exhibited rudeness or coldness when engaging with families over serious matters concerning patient care continuity. This lack of compassion intensified negative feelings surrounding an otherwise reputable facility known for its decent living conditions and effective rehabilitation practices.

The review highlights just how vital effective communication is within healthcare settings—especially among families navigating complex decisions during vulnerable periods such as rehabilitation after injury or illness. Although many aspects such as physical therapy offerings and room accommodations received positive feedback across both facilities mentioned—it's clear that administrative deficits can significantly impact overall patient experience adversely.

Finally, despite frustrations experienced with administration at PowerBack Rehabilitation Lafayette—some loved ones reported satisfaction with available amenities like occupational therapy sessions and well-maintained common areas like theater rooms for entertainment diversion during recovery periods. Yet even amidst these positives—and perhaps due in part to exorbitant costs associated—they ultimately expressed hesitance in recommending this facility solely based on their discontent with administrative interactions. Balancing effective therapeutic delivery alongside adequate support from management remains paramount; without this harmony present within either facility reviewed here—families are left grappling not only with medical concerns but also emotional strain resulting from inadequate transparency throughout caregiving journeys.

Hospitals

• Good Samaritan Hospital (0.1 miles)
• Boulder Community Hospital (1.3 miles)
• Children's Hospital Colorado North Campus (5.3 miles)
• Boulder Community Hospital (8.5 miles)

Physicians

• Kaiser At Rock Creek (0.2 miles)
• My Family Doctor (2 miles)
• Avista Women's Care (2 miles)
• Family Medicine Associates (3 miles)
• Gastroenterology Of The Rockies (3.1 miles)
• Colorado Center For Arthritis & Osteoporosis (3.2 miles)
• Broomfield Family Practice (3.5 miles)

Parks

• Whitetail Park (0.5 miles)
• Rothman Open Space (2.3 miles)
• Redpoint Ridge Park (4.8 miles)
• Amherst Park (5 miles)
• Creekside Park (5.2 miles)
• Arapahoe Ridge Park (8.2 miles)
• Tantra Park (8.3 miles)

Restaurants

• Acreage (1.3 miles)
• Sweet Cow (2.4 miles)
• Morning Glory Farm Fresh Cafe (3.7 miles)
• Chick-Fil-A (4.2 miles)
• McDonald's (4.5 miles)
• 4 Noses Brewing Company (4.6 miles)
• McDonald's (4.9 miles)

Cafes

• East Simpson Coffee Co. (1.7 miles)
• Precision Pours - A Coffee House (2.6 miles)
• Dutch Bros Coffee (5.4 miles)
• Ziggi's Coffee (5.4 miles)

Pharmacies

• Senior X Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.8 miles)
• Walgreens (3.5 miles)
• Walgreens (4.2 miles)
• Walgreens (4.5 miles)
• Walgreens (4.5 miles)

Places of Worship

• Immaculate Conception Catholic Church (2.5 miles)

Theaters

• AMC Orchard 12 (4.9 miles)
• AMC Westminster Promenade 24 (5.8 miles)
• Alamo Drafthouse Westminster (8 miles)

Transportation

• Boulder Municipal Airport (8.9 miles)