Santa Cruz Post Acute in Santa Cruz, CA
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Information last verified:
1115 Capitola Road, Santa Cruz, CA 95062
For more information about senior living options: (844) 490-3973
The staff were great and the physical therapy department was very helpful, and residents improved a lot with their care. Jessica Moran is a shining light. The staff provided great and caring care for the husband. The facility is lovely and very clean, and Jessica and her team are responsive to cares and concerns. The CNAs are professional and impeccable; the nurses are savvy and personable, and residents are treated like family. The wound team of Andrew and Jordan are exceptional healthcare professionals who are deeply admired. Jen and Jessalyn from Social Services have been caring and helpful. Tina the receptionist is always with heart and has a helpful way. The rehab department is extraordinary and the entire staff demonstrates incredible communication and patience. Santa Cruz Post Acute is a clean, bright, and welcoming place where the staff give full attention and handle each case with genuine care.
The facility delivered very poor quality health care and had health and safety violations. The place should be shut down due to unsafe and unhealthy conditions. The staff sometimes failed to respond promptly to residents' needs, with delays of 20 minutes or more. The CNA and nursing staff were described as having terrible attitudes and poor care. The facility did not answer the telephone during normal business hours, leaving messages unanswered. The windows and screens were dirty and cobwebbed, indicating neglect of basic cleanliness.Santa Cruz Post Acute is best suited for families seeking strong, hands-on rehabilitation and attentive daily care for loved ones with complex medical needs or cognitive challenges. The facility earns dividends in the realm of therapy-driven recovery, with families repeatedly praising robust physical and occupational therapy, careful medication management, and a sense of daily progress. It works well for post-acute rehab after hospital stays, particularly for residents who need fall-risk monitoring, consistent nursing support, and a team willing to coordinate across infectious-disease, wound care, and social services. The environment often reads as clean, welcoming, and actively engaged, qualities that give families confidence during a difficult transition. In short, this is a practical, therapy-forward setting where dedicated staff make meaningful differences in mobility, safety, and daily functioning.
Those with very specific access needs or expectations may want to consider alternatives. The Veterans Affairs pathway, for instance, matters to families with veterans who require VA-contracted facilities or guaranteed coverage; Santa Cruz Post Acute has not been described as VA-contracted, which can force difficult transfers when the goal is continuity of care funded through veterans’ benefits. Additionally, when a facility’s ability to maintain reliable, responsive communication becomes non-negotiable, some families report delayed phone returns and inconsistent responsiveness at times. For residents who demand a thoroughly modernized environment, with updated common areas and ample parking, the building’s age and layout may feel dated. Finally, families prioritizing near-immediate, 24/7 physician oversight and ironclad safety protocols may find themselves seeking an option with more stringent daily medical governance.
The strongest case for Santa Cruz Post Acute rests on the proven, compassionate core of the staff. CNAs and nurses emerge repeatedly as the backbone of daily care, delivering respectful, patient-centered attention that many families describe as “like family.” The rehab team is singled out for exceptional work, with therapists praised for driving tangible gains in strength, balance, and independence that shift a resident from hospital-to-home readiness toward true recovery. Social services and case management consistently surface as dependable partners, guiding admissions, transitions, and discharge planning with clarity and empathy. When concerns arise, leadership and frontline professionals who are genuinely invested in residents’ well-being tend to respond, acknowledge missteps, and adjust care plans. This combination, people, process, and a focus on tangible recovery, often repays the initial investment of time and trust with genuine peace of mind.
Yet the cons deserve candid attention. Several reviews flag inconsistent phone communication and, at times, gaps in timely escalation of concerns, including mentions of missed calls or delayed information sharing. There are voices describing unsafe experiences or suboptimal day-to-day care, including medication errors and insufficient on-call coverage in moments of acute need. These outlier cases, while not universal, underscore the risk profile for families where reliable, round-the-clock medical judgment and meticulous safety oversight are non-negotiable. The facility’s older physical plant and parking constraints also factor into practical decisions, influencing family convenience and resident comfort, particularly for long-stay arrangements. Taken together, the best outcomes depend on proactive advocacy from families and a watchful, collaborative relationship with the care team.
For families weighing the decision, a deliberate due-diligence approach is essential. Visit multiple times at different hours to observe day-to-day operations; ask for direct interaction with the DON, the wound team, and the infectious disease nurse to gauge how care plans are coordinated and adjusted. Inquire about staff-to-patient ratios on each shift, and request recent safety audits or corrective action histories to understand how the facility handles mistakes. Verify that discharge planning is thorough and that transition communication remains clear whether the goal is short-term rehab or long-term placement. If VA eligibility or access to newer renovations matters, confirm those specifics upfront. Finally, speak with current residents’ families to gauge consistency in responsiveness, kindness, and reliability, as these subjective indicators often predict how well the care team translates intention into daily practice.
The bottom line is balanced. Santa Cruz Post Acute delivers a compelling value for families prioritizing rehabilitation velocity, compassionate daily care, and a strong therapeutic framework. The care team’s dedication, especially in therapy, infection control, wound management, and social work, frequently translates into meaningful mobility gains and steadier recovery trajectories. However, the facility is not without meaningful caveats: communication gaps, occasional safety concerns cited by some families, and an older physical plant that can dampen the home-like feel some seek in long-term care. For families with the flexibility to advocate actively and the desire for a warm, highly capable rehab milieu, this community remains a solid choice. For those who cannot tolerate uncertain responsiveness or who require a more modernized setting with ironclad daily medical governance, exploring alternatives may prevent a costly misalignment of expectations and needs.
149 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Santa Cruz Post Acute is an exceptional assisted living community located in Santa Cruz, CA. Our residents enjoy a variety of amenities and care services designed to enhance their quality of life and provide the support they need.
Our community offers a range of amenities to ensure our residents feel comfortable and at home. We have a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for outings and appointments, and our computer center allows residents to stay connected with loved ones. Our dining room offers restaurant-style dining, and we also provide move-in coordination services to make the transition as smooth as possible. Our outdoor space and garden provide a serene environment for relaxation, while our fitness room and wellness center promote physical health.
We offer fully furnished rooms with private bathrooms for each resident's privacy and convenience. Housekeeping services are provided to ensure a clean and tidy living environment, and small library is available for those who enjoy reading. Residents can stay connected with family and friends using the telephone and Wi-Fi/high-speed internet provided.
Our care services include 24-hour call system and supervision to ensure that assistance is always readily available when needed. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer diabetes diets and special dietary restrictions to accommodate individual needs. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.
Residents at Santa Cruz Post Acute have plenty of opportunities for engagement and socialization through our varied activities program. Our concierge services provide personalized assistance, while fitness programs keep residents active. Planned day trips offer exciting adventures, while resident-run activities allow individuals to showcase their talents or explore new hobbies. Scheduled daily activities ensure there is always something fun happening within the community.
We are proud to be located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals, providing convenient access to additional amenities and services.
At Santa Cruz Post Acute, we strive to provide a caring and supportive environment where residents can thrive.
Santa Cruz Post Acute is located at 1115 Capitola Road, Santa Cruz, CA 95062 in Santa Cruz County, California
Santa Cruz Post Acute on seniors.fyi includes 22 photos including images showing interior, decor, architecture, exercise equipment, dining, building, living room, courtyard, and more.
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Interior
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Living Room
Building
Architecture
Bedroom
Windows
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Kitchen
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