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Santa Cruz Post Acute in Santa Cruz, CA

Santa Cruz Post Acute is a nursing home community in Santa Cruz, CA.

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Santa Cruz Post Acute in Santa Cruz, CA

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  • Interior

    A modern dining and lounge area featuring large windows, wooden beams, and stylish furniture.

  • Decor

    A modern lobby area featuring a reception desk with wooden accents and stylish decor.

  • Living Room

    A modern living room featuring a blue sofa, stone fireplace, and wooden ceiling beams.

  • Building

    Entrance sign of the Santa Cruz Institute with surrounding greenery.

  • Architecture

    A sunny courtyard with a central fountain, surrounded by plants and adorned with string lights.

  • Bedroom

    A modern hospital room with two beds, equipped with televisions and medical equipment, designed for patient comfort.

  • Windows

    A stylish living room featuring a grand piano, turquoise accent wall, and mid-century modern furniture bathed in natural light.

  • Dining

    A well-lit restaurant building at sunset with a picturesque sky.

  • Landscaping

    A well-lit hotel exterior with landscaped bushes and a prominent sign, captured at night.

  • Kitchen

    A modern kitchen featuring stainless steel appliances and contemporary cabinetry.

  • Outdoor

    A sunny courtyard featuring a fountain surrounded by plants and strings of lights overhead.

  • Bathroom

    An accessible bathroom with a shower, equipped with handrails and modern tile design.

  • Lobby

    A modern lobby with stylish decor, featuring wooden beams and comfortable seating.

  • Natural Light

    A bright and spacious dining area with tables, chairs, and bookshelves lining the walls.

1115 Capitola Road, Santa Cruz, CA 95062

For more information about senior living options: (866) 208-4318

4 from 57 reviews
5 stars
33
4 stars
12
3 stars
0
2 stars
3
1 stars
9

Overall Review of Santa Cruz Post Acute

common 11 reviews mention this

Facility cleanliness varies

Residents and visitors mention cleanliness often, with a few noting hygiene or upkeep problems.

Many reviewers describe the building as clean, well-maintained, and comfortable, including comments about clean rooms and an overall calm atmosphere. Several also bring up quick, hands-on fixes—like room or environmental cleaning after concerns were raised. A smaller set of reviews report hygiene and condition issues, including soiled items, bed-related cleanliness concerns, and even dirty windows during a stay.

common 10 reviews mention this

Communication can be strong

Families frequently describe clear communication and responsiveness, though a few report delays.

Across multiple reviews, families say the team keeps them informed and responds promptly when they raise questions or concerns. Some mention case managers and care coordinators helping with transitions, doctor visits, and follow-up. A couple of reviews also describe breakdowns—such as poor communication with family during medical issues and difficulty reaching the facility by phone—so it seems to depend on circumstances and staffing at the time.

common 8 reviews mention this

Rehab and therapy help recovery

Physical and occupational therapy show up repeatedly as meaningful to residents’ progress.

Several reviews describe noticeable improvements through therapy, including better mobility, speaking, eating, and standing with assistance. Families often connect rehab work with their loved ones gaining strength after hospital stays or serious injuries. Not every review is fully positive, but even in more critical accounts, reviewers sometimes still credit the physical and occupational therapy teams for doing a good job.

  • A physical therapy room with exercise balls and mirrors.
common 6 reviews mention this

Food quality and follow-through differ

Dining is mentioned frequently, with both praise and complaints about adequacy and diet accuracy.

Some reviewers say meals taste good and that the kitchen can accommodate special requests, including specific meal preferences. Others report problems such as not feeding patients enough, serving food that conflicts with known allergens, or serving under-cooked items. There are also mentions of diet-related support during stays, suggesting meal handling can be attentive when things run smoothly.

  • A modern dining and lounge area featuring large windows, wooden beams, and stylish furniture.
  • A well-lit restaurant building at sunset with a picturesque sky.
  • A bright and spacious dining area with tables, chairs, and bookshelves lining the walls.
caveat 5 reviews mention this

Serious medical safety concerns

A subset of reviews raises serious health and safety problems during care.

While many reviewers report good, respectful care, several critical reviews describe serious issues that they felt jeopardized patient health. These include reports of bed sores and poor communication about them, concerns about medication handling, and situations where the right clinician was reportedly not available. Other accounts mention medication errors and health or safety violations, making this a key watch-out area alongside the more positive feedback.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 149 resident community capacity 149 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • KindPeoples Collective (0.6 miles)
  • Tom's Medical Pharmacy (0.6 miles)
  • Walgreens (0.8 miles)
  • Rite Aid (1.3 miles)
  • Granny Purps (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • Rite Aid (1.5 miles)

Physicians

  • Michael J Dacey, MD (0.6 miles)
  • Matthew Reimert, MD (0.6 miles)
  • William R. Raffo, MD (0.6 miles)
  • Anna Kesler-Diaz, MD (0.6 miles)
  • Timothy Allari, MD (0.6 miles)
  • Jaclyn Gadbaw, MD (0.6 miles)
  • Audiology Associates (0.6 miles)

Hospitals

  • Dominican Hospital (0.9 miles)
  • Dominican Hospital Comm Rm (0.9 miles)
  • Birthing Center: Sutter Maternity Surgery Center (0.9 miles)

Cafes

  • Starbucks (1.1 miles)
  • Verve Coffee Roasters (1.2 miles)
  • Linda's Seabreeze Cafe (1.3 miles)
  • Lulus Midtown (1.5 miles)
  • Verve Coffee Roasters (1.6 miles)
  • Point Market & Cafe (1.8 miles)
  • Starbucks (1.9 miles)

Restaurants

  • Pono Hawaiian Kitchen & Tap (1.1 miles)
  • The Bagelry (1.2 miles)
  • Crow's Nest Restaurant (1.3 miles)
  • Cafe Cruz (1.3 miles)
  • The Buttery (1.5 miles)
  • Shadowbrook (1.8 miles)
  • Mariannes Ice Cream (1.9 miles)

Parks

  • De Laveaga Park (1.7 miles)
  • Anna Jean Cummings Park (2.1 miles)
  • Depot Park (2.4 miles)
  • Lighthouse Field State Beach (2.8 miles)
  • Mystery Spot (2.8 miles)
  • Pogonip (3.3 miles)

Frequently Asked Questions

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