Hearts & Hands - Post Acute Care & Rehab Center

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Hearts & Hands - Post Acute Care & Rehab Center Hearts & Hands - Post Acute Care & Rehab Center Hearts & Hands - Post Acute Care & Rehab Center Hearts & Hands - Post Acute Care & Rehab Center

Hearts & Hands - Post Acute Care & Rehab Center

2990 Soquel Avenue, Santa Cruz, CA 95062

For more information about senior living options: (844) 490-3973

4 from 1 review
Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The facility is very clean and well-maintained, contributing to a positive atmosphere for residents.
    • pro The staff at Hearts and Hands Post Acute Care and Rehab Center are attentive, knowledgeable, and professional.
    • pro Communication with the staff is excellent, ensuring that family members are informed about their loved ones' care.
    • pro The rehabilitation services provided are effective, with noticeable progress in the patient's physical therapy.
    • pro Despite some limitations in activities, there are engaging options available like reading, puzzles, and social rooms for residents to enjoy.

    Cons

    • pro The activities available at the facility are somewhat limited compared to a larger open facility.
    • pro My mom was moved into an isolated room due to her being on antibiotics, which may not be ideal for her social interaction.
    • pro While the focus on rehab is beneficial, it might overshadow other recreational opportunities for residents.

    Review

    Hearts and Hands Post Acute Care and Rehab Center appears to be making a positive impact on the recovery journey of its residents, particularly for individuals like the reviewer’s mother, who has been there for three weeks. The facility is described as being very clean, which is a fundamental aspect that often influences the comfort and well-being of patients. In addition to cleanliness, the professionalism displayed by the staff is highlighted as one of their strongest attributes. Such professionalism encompasses not only how they present themselves but also how they manage care, ensuring that patients feel respected and valued during their stay.

    Communication at Hearts and Hands seems to be another strong point in favor of the facility. It is essential for both patients and their families to feel informed about care plans, progress in rehabilitation, and any changes in treatment protocols. The reviewer praises the staff for being attentive, knowledgeable, and professional—all critical qualities that can enhance the experience of those receiving care. This level of communication fosters trust between caregivers and patients, ultimately aiding in a more effective rehabilitation process.

    The rehabilitation services provided at Hearts and Hands are described as going quite well for the reviewer’s mother; she seems to be responding positively to her physical therapy sessions. Physical therapy plays a crucial role in recovery after injuries or medical procedures, so it is encouraging to hear that this aspect is functioning effectively at this facility. While actual progress details were not specified, it was noted that she is "up and about," which indicates significant improvement since arriving at the center.

    Initially sharing a room with another resident, circumstances changed when she needed antibiotics that necessitated her moving into an isolated room. This illustrates the center's adaptability—its ability to rearrange accommodations based on medical needs showcases its commitment to patient welfare first and foremost. The transition from shared accommodation to isolation didn't seem to detract from her overall experience; instead, it reflects an environment where health priorities take precedence over convenience.

    In terms of recreational activities available within the center, options appear somewhat limited compared to larger facilities focused more broadly on social interaction and community engagement. However, Hearts and Hands does provide various activities such as reading materials, puzzles, group gathering spaces, and television access—a combination of leisurely pursuits that can help keep residents mentally stimulated while they rehabilitate physically. Although not explicitly noted as robust or extensive when compared with other facilities offering diversified programming aimed at enhancing quality of life through recreation or socialization opportunities; these activities still serve valuable purposes in fostering relationships among residents while providing enjoyable distractions from rehabilitation efforts.

    Finally, it’s worth noting that there is a separate facility dedicated specifically to rehabilitation services—a detail that underscores the focus Hearts and Hands maintains toward healing therapies distinct from general living arrangements. Though feedback on this specific area wasn’t detailed extensively by the reviewer since they haven’t yet visited it themselves; knowing such resources are available can be highly reassuring for families concerned about their loved ones receiving adequate care tailored towards recovery objectives.

    Overall impressions convey satisfaction with multiple aspects concerning patient-centric management—from cleanliness standards through professional interactions down into successfully structured rehabilitative measures followed by supportive leisure surroundings—all contributing encouragingly towards achieving recovery goals within Hearts & Hands Post Acute Care & Rehab Center.

    Features

    Housing

    • 144 resident community capacity 144 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Hearts & Hands is a premier assisted living community located in Santa Cruz, CA. We provide exceptional post-acute care and rehabilitation services in a comfortable and inviting environment. Our center offers a wide range of amenities to enhance the quality of life for our residents.

    Our residents can take advantage of our beauty salon, where they can receive professional haircuts and styling treatments. We also provide cable or satellite TV in each room, ensuring that residents can stay connected to their favorite shows and movies. For transportation needs, we offer community-operated transportation services as well as assistance with arranging transportation to doctors' appointments.

    We understand the importance of staying connected in today's digital age, which is why we have a computer center with Wi-Fi/high-speed internet access for our residents. Our fully furnished accommodations ensure that residents feel at home during their stay with us. Private bathrooms are available for added convenience and comfort.

    At Hearts & Hands, we prioritize the well-being of our residents by providing a variety of care services. Our 24-hour call system and supervision guarantee that help is always just a button away. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time.

    We understand that maintaining a healthy lifestyle is important for overall well-being. Our fitness room and wellness center offer opportunities for physical exercise and health promotion programs. Our dining room provides delicious meals prepared by experienced chefs who accommodate special dietary restrictions such as diabetes diets.

    To keep our residents engaged socially and mentally, we offer various activities throughout the day. From resident-run activities to planned day trips and fitness programs, there is something for everyone to enjoy at Hearts & Hands. Additionally, concierge services are available to assist with any specific needs or requests.

    Located in Santa Cruz, Hearts & Hands benefits from its proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. Our community provides a welcoming and supportive environment for individuals seeking post-acute care and rehabilitation services. At Hearts & Hands, we strive to provide the highest level of care and comfort to promote the overall well-being of our residents.

    Nearby Places of Interest

    Pharmacies

    • KindPeoples Collective (0.1 miles)
    • Tom's Medical Pharmacy (0.8 miles)
    • Walgreens (1 miles)
    • Granny Purps (1.1 miles)
    • CVS Pharmacy (1.4 miles)
    • Rite Aid (1.4 miles)
    • CVS Pharmacy (1.6 miles)

    Physicians

    • Tuong Vu, MD (0.3 miles)
    • Marc A Seftel (0.3 miles)
    • Santa Cruz Ear, Nose and Throat (0.3 miles)
    • Dientes Community Dental Care (0.3 miles)
    • Grant de la Motte, MD (0.3 miles)
    • Dermatology Surgical & Medical Group (0.3 miles)
    • Fazekas Cynthia A Rnp (0.3 miles)

    Hospitals

    • Dominican Hospital Comm Rm (0.3 miles)
    • Birthing Center: Sutter Maternity Surgery Center (0.4 miles)
    • Dominican Hospital (1.1 miles)

    Restaurants

    • Cafe Cruz (1.1 miles)
    • Pono Hawaiian Kitchen & Tap (1.2 miles)
    • The Bagelry (1.5 miles)
    • Shadowbrook (1.8 miles)
    • Crow's Nest Restaurant (1.8 miles)
    • The Buttery (1.8 miles)
    • Sante Adairius Rustic Ales (1.9 miles)

    Parks

    • De Laveaga Park (1.5 miles)
    • Anna Jean Cummings Park (1.7 miles)
    • Mystery Spot (2.4 miles)
    • Depot Park (2.8 miles)
    • Lighthouse Field State Beach (3.3 miles)
    • Pogonip (3.4 miles)

    Cafes

    • Pretty Good Advice (1.5 miles)
    • Starbucks (1.6 miles)
    • Verve Coffee Roasters (1.7 miles)
    • Lulus Midtown (1.7 miles)
    • Linda's Seabreeze Cafe (1.7 miles)
    • Verve Coffee Roasters (1.8 miles)
    • Starbucks (2.1 miles)

    Frequently Asked Questions

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