Hearts & Hands - Post Acute Care & Rehab Center

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Hearts & Hands - Post Acute Care & Rehab Center Hearts & Hands - Post Acute Care & Rehab Center Hearts & Hands - Post Acute Care & Rehab Center Hearts & Hands - Post Acute Care & Rehab Center

Hearts & Hands - Post Acute Care & Rehab Center

2990 Soquel Avenue, Santa Cruz, CA 95062

For more information about senior living options: (844) 490-3973

4 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is very clean and well-maintained, contributing to a positive atmosphere for residents.
  • pro The staff at Hearts and Hands Post Acute Care and Rehab Center are attentive, knowledgeable, and professional.
  • pro Communication with the staff is excellent, ensuring that family members are informed about their loved ones' care.
  • pro The rehabilitation services provided are effective, with noticeable progress in the patient's physical therapy.
  • pro Despite some limitations in activities, there are engaging options available like reading, puzzles, and social rooms for residents to enjoy.

Cons

  • pro The activities available at the facility are somewhat limited compared to a larger open facility.
  • pro My mom was moved into an isolated room due to her being on antibiotics, which may not be ideal for her social interaction.
  • pro While the focus on rehab is beneficial, it might overshadow other recreational opportunities for residents.

Review

Hearts and Hands Post Acute Care and Rehab Center appears to be making a positive impact on the recovery journey of its residents, particularly for individuals like the reviewer’s mother, who has been there for three weeks. The facility is described as being very clean, which is a fundamental aspect that often influences the comfort and well-being of patients. In addition to cleanliness, the professionalism displayed by the staff is highlighted as one of their strongest attributes. Such professionalism encompasses not only how they present themselves but also how they manage care, ensuring that patients feel respected and valued during their stay.

Communication at Hearts and Hands seems to be another strong point in favor of the facility. It is essential for both patients and their families to feel informed about care plans, progress in rehabilitation, and any changes in treatment protocols. The reviewer praises the staff for being attentive, knowledgeable, and professional—all critical qualities that can enhance the experience of those receiving care. This level of communication fosters trust between caregivers and patients, ultimately aiding in a more effective rehabilitation process.

The rehabilitation services provided at Hearts and Hands are described as going quite well for the reviewer’s mother; she seems to be responding positively to her physical therapy sessions. Physical therapy plays a crucial role in recovery after injuries or medical procedures, so it is encouraging to hear that this aspect is functioning effectively at this facility. While actual progress details were not specified, it was noted that she is "up and about," which indicates significant improvement since arriving at the center.

Initially sharing a room with another resident, circumstances changed when she needed antibiotics that necessitated her moving into an isolated room. This illustrates the center's adaptability—its ability to rearrange accommodations based on medical needs showcases its commitment to patient welfare first and foremost. The transition from shared accommodation to isolation didn't seem to detract from her overall experience; instead, it reflects an environment where health priorities take precedence over convenience.

In terms of recreational activities available within the center, options appear somewhat limited compared to larger facilities focused more broadly on social interaction and community engagement. However, Hearts and Hands does provide various activities such as reading materials, puzzles, group gathering spaces, and television access—a combination of leisurely pursuits that can help keep residents mentally stimulated while they rehabilitate physically. Although not explicitly noted as robust or extensive when compared with other facilities offering diversified programming aimed at enhancing quality of life through recreation or socialization opportunities; these activities still serve valuable purposes in fostering relationships among residents while providing enjoyable distractions from rehabilitation efforts.

Finally, it’s worth noting that there is a separate facility dedicated specifically to rehabilitation services—a detail that underscores the focus Hearts and Hands maintains toward healing therapies distinct from general living arrangements. Though feedback on this specific area wasn’t detailed extensively by the reviewer since they haven’t yet visited it themselves; knowing such resources are available can be highly reassuring for families concerned about their loved ones receiving adequate care tailored towards recovery objectives.

Overall impressions convey satisfaction with multiple aspects concerning patient-centric management—from cleanliness standards through professional interactions down into successfully structured rehabilitative measures followed by supportive leisure surroundings—all contributing encouragingly towards achieving recovery goals within Hearts & Hands Post Acute Care & Rehab Center.

Features

Housing

  • 144 resident community capacity 144 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hearts & Hands is a premier assisted living community located in Santa Cruz, CA. We provide exceptional post-acute care and rehabilitation services in a comfortable and inviting environment. Our center offers a wide range of amenities to enhance the quality of life for our residents.

Our residents can take advantage of our beauty salon, where they can receive professional haircuts and styling treatments. We also provide cable or satellite TV in each room, ensuring that residents can stay connected to their favorite shows and movies. For transportation needs, we offer community-operated transportation services as well as assistance with arranging transportation to doctors' appointments.

We understand the importance of staying connected in today's digital age, which is why we have a computer center with Wi-Fi/high-speed internet access for our residents. Our fully furnished accommodations ensure that residents feel at home during their stay with us. Private bathrooms are available for added convenience and comfort.

At Hearts & Hands, we prioritize the well-being of our residents by providing a variety of care services. Our 24-hour call system and supervision guarantee that help is always just a button away. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time.

We understand that maintaining a healthy lifestyle is important for overall well-being. Our fitness room and wellness center offer opportunities for physical exercise and health promotion programs. Our dining room provides delicious meals prepared by experienced chefs who accommodate special dietary restrictions such as diabetes diets.

To keep our residents engaged socially and mentally, we offer various activities throughout the day. From resident-run activities to planned day trips and fitness programs, there is something for everyone to enjoy at Hearts & Hands. Additionally, concierge services are available to assist with any specific needs or requests.

Located in Santa Cruz, Hearts & Hands benefits from its proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. Our community provides a welcoming and supportive environment for individuals seeking post-acute care and rehabilitation services. At Hearts & Hands, we strive to provide the highest level of care and comfort to promote the overall well-being of our residents.

Nearby Places of Interest

Pharmacies

  • KindPeoples Collective (0.1 miles)
  • Tom's Medical Pharmacy (0.8 miles)
  • Walgreens (1 miles)
  • Granny Purps (1.1 miles)
  • CVS Pharmacy (1.4 miles)
  • Rite Aid (1.4 miles)
  • CVS Pharmacy (1.6 miles)

Physicians

  • Tuong Vu, MD (0.3 miles)
  • Marc A Seftel (0.3 miles)
  • Santa Cruz Ear, Nose and Throat (0.3 miles)
  • Dientes Community Dental Care (0.3 miles)
  • Grant de la Motte, MD (0.3 miles)
  • Dermatology Surgical & Medical Group (0.3 miles)
  • Fazekas Cynthia A Rnp (0.3 miles)

Hospitals

  • Dominican Hospital Comm Rm (0.3 miles)
  • Birthing Center: Sutter Maternity Surgery Center (0.4 miles)
  • Dominican Hospital (1.1 miles)

Restaurants

  • Cafe Cruz (1.1 miles)
  • Pono Hawaiian Kitchen & Tap (1.2 miles)
  • The Bagelry (1.5 miles)
  • Shadowbrook (1.8 miles)
  • Crow's Nest Restaurant (1.8 miles)
  • The Buttery (1.8 miles)
  • Sante Adairius Rustic Ales (1.9 miles)

Parks

  • De Laveaga Park (1.5 miles)
  • Anna Jean Cummings Park (1.7 miles)
  • Mystery Spot (2.4 miles)
  • Depot Park (2.8 miles)
  • Lighthouse Field State Beach (3.3 miles)
  • Pogonip (3.4 miles)

Cafes

  • Pretty Good Advice (1.5 miles)
  • Starbucks (1.6 miles)
  • Verve Coffee Roasters (1.7 miles)
  • Lulus Midtown (1.7 miles)
  • Linda's Seabreeze Cafe (1.7 miles)
  • Verve Coffee Roasters (1.8 miles)
  • Starbucks (2.1 miles)

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