Twin Lakes Manor

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Twin Lakes Manor Twin Lakes Manor Twin Lakes Manor

Twin Lakes Manor

777 Volz Lane, Santa Cruz, CA 95062

For more information about senior living options: (844) 490-3973

3 from 4 reviews
5 stars
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4 stars
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3 stars
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2 stars
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1 stars
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Assisted Living Board and Care Home Respite Care

Overall Review

Pros

  • pro The residents at Twin Lakes Manor appeared cared for and content, creating a warm atmosphere.
  • pro The facility was very clean and well-maintained, contributing to a positive overall impression.
  • pro The tour guide was friendly and provided a thorough overview of the community, enhancing the welcoming experience.
  • pro The grounds included a large enclosed back patio that offered security and comfort for the residents.
  • pro Residents had opportunities for personal care services, such as getting their nails done, promoting individual well-being.
  • pro One reviewer noted that they felt the care team treated their loved one like family, indicating a strong sense of community and support.
  • pro Consistent quality care reportedly led to improvements in the health of one resident, showcasing effective support for cognitive impairment.
  • pro The management and staff maintained good relationships with families, emphasizing teamwork in caring for residents' needs.

Cons

  • pro The facility appeared nice at first, but the care and attention changed after the initial impression.
  • pro Residents often experience a sudden and drastic increase in care costs without significant changes in their health conditions.
  • pro There is insufficient staff to adequately supervise residents, leading to concerns about proper care.
  • pro One reviewer reported neglect and lack of attention to their parent, resulting in hospitalization due to dehydration and malnourishment.
  • pro The management did not provide a written care plan prior to moving in, which caused confusion and issues later on.

Review

A Comprehensive Review of Twin Lakes Manor: A Mixed Bag of Experiences

Twin Lakes Manor has become a topic of discussion among families considering assisted living options for their loved ones. The experiences shared by several reviewers paint a complex picture of the facility, highlighting both positive aspects and serious concerns surrounding care quality.

One reviewer who toured Twin Lakes Manor had an overall favorable impression of the community. They described the facility as clean and tidy, with residents appearing cared for and content. The tour guide was friendly, providing a thorough overview of the premises. The secure, enclosed patio space caught their attention, suggesting a safe environment for residents to enjoy fresh air and socialization. However, they noted that organized activities were not readily apparent at the time of the visit, although they observed one resident receiving personal care by getting her nails done. At that moment, the small number of residents—only about six in a licensed capacity for twelve—offered a quiet atmosphere but raised questions about social engagement.

However, contrasting experiences began to surface with families who moved their loved ones into Twin Lakes Manor. One reviewer expressed concern about how accommodating and eager staff appeared before entry but felt this demeanor shifted significantly once their parent became a resident. They experienced what they deemed an unacceptable and sudden 130% increase in care costs without any corresponding significant change in health status, citing that such drastic changes are unusual in other facilities where such increases would typically be around 25%. This reviewer strongly encouraged future families to obtain written agreements regarding care plans before moving in, noting that they were not provided this essential information despite having the right to see it.

Further stark contrasts emerged from another reviewer who shared alarming instances of neglect during their parent's stay at Twin Lakes Manor. After six months at the facility, their loved one ended up hospitalized due to dehydration and malnourishment brought on by inadequate care received at Twin Lakes Manor. Bed sores bore witness to neglectful practices rather than attentive caregiving; these serious conditions resulted in recommendations against returning to the facility after hospitalization. Such distressing accounts bring forth lingering questions about staffing levels since one individual largely attended to multiple residents instead of maintaining a watchful presence.

In contrast to these critical reviews stands another perspective from a family whose 92-year-old mother moved into Twin Lakes Manor in early 2020. This review highlighted consistent quality care leading to noticeable improvements across various aspects of well-being including increased appetite and cognitive ability as well as expanded activities for their loved one. This family found solace in knowing that staff treated them like family and emphasized adherence to COVID-19 protocols while working towards maintaining visits with relatives safely—a crucial aspect during tumultuous times dominated by health crises.

Ultimately, families navigating assisted living decisions may find themselves faced with conflicting accounts regarding Twin Lakes Manor's operations and quality assurance measures regarding resident care. While some suggest it's akin to a home where compassionate support flourishes among caregivers and residents alike, others caution prospective applicants about potential red flags involving financial dealings or lapses in resident supervision leading to adverse health outcomes.

Navigating these mixed sentiments is vital for families exploring assisted living environments like Twin Lakes Manor. It's imperative that they conduct thorough research based on firsthand accounts while advocating for clarity around care plans beforehand so choices made align closely with those best suited for their loved ones’ needs—all while fostering open lines of communication between management staff and family members throughout the duration of residency.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Twin Lakes Manor is a charming assisted living community located in Santa Cruz, CA. With a focus on providing personalized care in a comfortable and homely environment, Twin Lakes Manor offers both long-term board and care options as well as respite care for those in need of short-term support.

Residents at Twin Lakes Manor can enjoy a range of amenities that contribute to their overall comfort and well-being. The community features a spacious dining room where nutritious and delicious meals are served, ensuring that residents' dietary needs and preferences are met. Each living space is fully furnished, allowing residents to feel at home from the moment they move in. Additionally, the beautiful garden and outdoor spaces provide opportunities for relaxation and enjoyment of fresh air.

Housekeeping services ensure that residents' living spaces are kept clean and tidy, while move-in coordination assistance simplifies the transition process for new residents. Wi-Fi/high-speed internet access is available throughout the community, enabling residents to stay connected with loved ones or pursue personal interests online. Telephone service is also provided for easy communication.

At Twin Lakes Manor, comprehensive care services are offered to meet the individual needs of each resident. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. The coordination with health care providers ensures that residents receive necessary medical support when needed. Medication management services help ensure that medications are taken correctly and on time. For those with special dietary restrictions or diabetes diets, specific meal preparation can be accommodated.

Transportation arrangements can be made for medical appointments, allowing residents to easily access healthcare services as needed. Residents can also take advantage of nearby cafes, parks, pharmacies, restaurants, and physicians for additional convenience and leisure activities.

In addition to all these offerings, Twin Lakes Manor provides scheduled daily activities to promote social engagement among residents. Whether it's participating in group exercises or enjoying arts and crafts sessions together, there's always something exciting happening at the community.

Overall, Twin Lakes Manor provides a supportive and nurturing environment for seniors in Santa Cruz, CA. With its range of amenities, personalized care services, and convenient location near various local amenities, this assisted living community is an ideal choice for those seeking a comfortable and fulfilling lifestyle in their golden years.

Nearby Places of Interest

This particular area of Santa Cruz, California, offers a variety of amenities that may be appealing to seniors looking for a convenient and vibrant community. With several physicians and pharmacies within a short distance, access to healthcare is readily available. The proximity to Dominican Hospital provides peace of mind in case of emergencies. Additionally, the abundance of cafes and restaurants such as Starbucks, Verve Coffee Roasters, and Crow's Nest Restaurant offer opportunities for socializing and dining out. Nearby parks like De Laveaga Park and Depot Park provide beautiful outdoor spaces for leisurely strolls or picnics. Overall, this area combines convenience, healthcare access, dining options, and recreational activities making it an attractive location for seniors seeking an active lifestyle in Santa Cruz.

Physicians

  • Matthew Reimert, MD (0.6 miles)
  • William R. Raffo, MD (0.6 miles)
  • Anna Kesler-Diaz, MD (0.6 miles)
  • Michael J Dacey, MD (0.6 miles)
  • Timothy Allari, MD (0.6 miles)
  • Jaclyn Gadbaw, MD (0.6 miles)
  • Audiology Associates (0.6 miles)

Pharmacies

  • Tom's Medical Pharmacy (0.6 miles)
  • Walgreens (0.7 miles)
  • KindPeoples Collective (1 miles)
  • Rite Aid (1.2 miles)
  • Rite Aid (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Granny Purps (1.7 miles)

Hospitals

  • Dominican Hospital (0.7 miles)
  • Dominican Hospital Comm Rm (1.2 miles)
  • Birthing Center: Sutter Maternity Surgery Center (1.2 miles)

Cafes

  • Starbucks (0.8 miles)
  • Verve Coffee Roasters (0.9 miles)
  • Linda's Seabreeze Cafe (0.9 miles)
  • Lulus Midtown (1.2 miles)
  • Starbucks (1.6 miles)
  • Verve Coffee Roasters (1.7 miles)
  • Point Market & Cafe (1.7 miles)

Restaurants

  • Crow's Nest Restaurant (0.9 miles)
  • The Bagelry (1 miles)
  • The Buttery (1.3 miles)
  • Pono Hawaiian Kitchen & Tap (1.3 miles)
  • Mariannes Ice Cream (1.7 miles)
  • Cafe Cruz (1.7 miles)
  • Stagnaro Bros (1.8 miles)

Parks

  • De Laveaga Park (1.8 miles)
  • Depot Park (2 miles)
  • Anna Jean Cummings Park (2.4 miles)
  • Lighthouse Field State Beach (2.5 miles)
  • Mystery Spot (3 miles)
  • Pogonip (3 miles)

Frequently Asked Questions

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Nearby Communities

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