University Care Center in San Diego, CA
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Information last verified:
5602 University Avenue, San Diego, CA 92105
For more information about senior living options: (844) 490-3973
The staff are very genuine and take very good care of residents. The facility is described as the best, with great customer service and attentive staff. The nurses, physical therapists, and other clinicians work hard to support residents’ recovery with patience and expertise. The physical therapy team is exceptional and helps residents regain mobility and independence. The care and compassion shown by the staff are outstanding. The food is fabulous and the menus offer appealing options. The facility is clean, well maintained, and feels like home. The outdoor patio and peaceful environment make visits very pleasant. The leadership, including the DON, is supportive and advocates for staff and residents. Families would gladly recommend University Care Center to others for skilled nursing and rehab. The staff go above and beyond, delivering a five-star experience. The staff are friendly, welcoming, and communicate well, creating a positive atmosphere. The therapy and nursing teams collaborate to deliver excellent care.
The place is described as not somewhere you want to let your loved ones stay, with nurses not coming when requested and promised help never arriving. The rooms have malfunctioning phones, no cooling, and are insanely humid and hot in winter, with no physical therapy assistance for transfers. A warning is issued to readers: do not bring your loved ones here. There are claims of severe understaffing, staff quitting, drug-addicted workers, and reduced patient care, including alleged medication and medical-record fraud. Retaliation is alleged, with patients woken at all hours and reviews being deleted or responses blocked. The facility is called horrible and neglectful, not safe, and not recommended. It is claimed that pain medications were unavailable and there was little timely evaluation or proper communication, with alleged non-compliance with the law. One reviewer describes the place as not clean and outdated, with nursing care described as obsolete and neglectful.University Care Center in San Diego is best suited for families seeking aggressive rehabilitation and skilled nursing where mobility recovery and daily therapy are the centerpiece. The community consistently earns praise for its therapy teams and for residents who want to regain independence and return home. Those evaluating a short- or mid-term post-acute stay will find a facility that prioritizes physical therapy, occupational therapy, and speech therapy, with a clean, inviting environment and a social program that keeps residents engaged. For families with loved ones who need a strong rehab trajectory, this is a place that can deliver meaningful gains and a clear discharge plan.
That said, alternatives should be considered for residents with higher risk tolerance for potential variability in daily care or those who require near-flawless medication management and constant, predictable attention from nursing staff. A subset of reviews flag concerns about staffing consistency, call-button responsiveness, and gaps in real-time assistance. Some families weigh these factors against the very strong therapy outcomes; others fear episodic lapses in routine care or patient safety if staffing tanks during peak shifts. For individuals who must have rigorous, error-proof medication administration and unwavering bedside availability, other options in the market may offer a tighter, more uniform safety net.
The core strengths here are tangible and consistently reported: a therapy-focused culture with therapists who motivate patients to push through milestones, a cleanliness standard that supports infection control and comfort, and a staff that many families describe as genuinely caring. The rehab team, comprising physical, occupational, and speech therapists, receives repeated accolades for personalized plans, steady progress, and practical discharge targets. The building and grounds are described as bright and well maintained, with appealing dining options and accessible outdoor spaces that make visits and therapy sessions less clinical and more home-like. In practice, these pros translate into real gains: patients who can wake up with a plan, work through a rehab regimen, and leave with increased mobility and confidence.
Yet the landscape isn’t uniformly flawless. A small but persistent thread in the reviews points to episodes of communication breakdown and operational hiccups, occasional delays in responding to call buttons, intermittently unreliable room phones, and instances where patients felt their needs weren’t addressed promptly. A few reviews veer into troubling territory around alleged inconsistencies in care documentation, staff turnover, and perceived punitive responses to concerns. While these accounts are not universal, they are serious enough to shape the decision for families who require the most dependable day-to-day oversight. The facility’s leadership and some frontline staff have responded publicly in ways that suggest ongoing attention to these issues, but prospective residents should verify current staffing levels, call-response metrics, and the cadence of quality-improvement initiatives during tours and care conferences.
When the positives meet the negatives, the offset is practical: University Care Center often delivers strong rehabilitative outcomes, patient- and family-centered communication, and a welcoming atmosphere that makes recovery feel possible. The leadership, longstanding in some key roles, appears to reinforce a teams-first culture, with social workers and activity staff playing a meaningful role in discharge planning and daily life. Families repeatedly commend the way therapy translates into home readiness and the degree to which staff create a supportive, almost familial environment. For those who can tolerate occasional operational bumps in exchange for robust therapy and a warm climate, UCC offers a compelling balance of care quality and emotional support.
For families weighing next steps, the prudent approach is concrete and action-oriented. Schedule multiple tours at different times to observe how the call system actually behaves and how quickly staff respond to patient needs. Talk to the director of nursing and the social services lead about discharge processes, language support, and how care plans adapt as mobility changes. Request copies of recent quality metrics, ask about staffing ratios by shift, and probe how medication administration is audited and corrected when errors occur. Bring questions about dining consistency, activity variety, and guest policies for realistic expectations around daily life. And, crucially, seek a frank, recent client or family reference who has navigated a rehab-to-home trajectory at UCC.
In the end, University Care Center is a strong candidate for families prioritizing rehabilitation success, competency in mobility-focused therapies, and a nurturing environment that many residents come to view as a second home. The most compelling case for choosing UCC rests on proven therapy outcomes, clean facilities, and staff who many families describe as compassionate and responsive. The case against it rests on concerns about staffing reliability and the potential for communication gaps to influence day-to-day care. If those risks are meaningful, alternatives with a steadier daily oversight may be worth exploring. For most families seeking skilled nursing with an emphasis on getting residents back to their communities, UCC stands out as a well-rounded option worth serious consideration.
87 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.University Care Center is an assisted living community located in the heart of San Diego, CA. Our facility offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
For those looking to maintain their personal appearance, we have an on-site beauty salon where residents can get their hair styled or nails done. We also provide cable or satellite TV so that residents can enjoy their favorite shows and movies in the comfort of their own rooms.
Transportation is made easy with our community-operated transportation service and transportation arrangement assistance for non-medical needs as well as doctor's appointments. We understand the importance of staying connected in today's digital age, which is why we offer a computer center and Wi-Fi/high-speed internet access throughout our facility.
Residents can indulge in delicious meals prepared by our talented chefs in our restaurant-style dining room. Special dietary restrictions are taken into consideration to ensure everyone's dietary needs are met. For additional convenience, each room is fully furnished and comes with a kitchenette for those who prefer to prepare their own meals.
Staying active and engaged is important for maintaining a healthy lifestyle, which is why we provide various amenities to cater to different interests. Our fitness room allows residents to exercise at their own pace, while our gaming room provides opportunities for fun and socialization. Outdoor spaces like gardens offer tranquil spots for relaxation.
Our caring staff members are available 24/7 to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Additionally, we offer specialized care for residents with diabetes through personalized meal plans.
At University Care Center, we prioritize mental wellness by offering a mental wellness program aimed at promoting emotional health. Residents can also enjoy planned day trips, resident-run activities, scheduled daily activities, and fitness programs designed to keep them engaged.
Convenience is key when it comes to everyday errands and services. With multiple cafes, parks, pharmacies, restaurants, and theaters nearby, residents have easy access to entertainment, shopping, and healthcare. We also have transportation services available for those who require assistance.
In summary, University Care Center is an assisted living community that provides a wide range of amenities and care services to meet the needs of our residents. Our goal is to ensure comfort, convenience, and a fulfilling lifestyle for all who call our community home.
University Care Center is located at 5602 University Avenue, San Diego, CA 92105 in San Diego County, California
University Care Center on seniors.fyi includes 7 photos including images showing interior, landscaping, office, lobby, palm trees, shower, exercise equipment, fitness center, and more.
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