The Springs At Pacific Regent La Jolla

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  • Interior

    A neatly arranged dining room with tables set for a meal.

  • Decor

    A serene hallway featuring elegant artwork and a cozy seating area.

  • Living Room

    A cozy living room with a sofa, coffee table, and entertainment center featuring a TV.

  • Building

    A scenic view of a hotel with palm trees and a fountain under a clear blue sky.

  • Architecture

    Aerial view of a hotel featuring distinct architecture, surrounded by palm trees and rooftops.

  • Dining

    An elegantly arranged dining area with tables set for guests, complemented by natural lighting and tasteful decor.

  • Lighting

    A cozy waiting room with a sofa, artwork on the walls, and a patterned carpet.

  • Artwork

    A cozy and modern living room featuring a comfortable sofa, decorative artwork, and a glass coffee table.

  • Television

    A cozy and modern living room with a comfortable sofa, coffee table, and a television.

  • Palm Trees

    A stylish hotel entrance surrounded by palm trees under a clear blue sky.

  • Hallway

    A well-lit corridor featuring decorative columns and patterned carpet.

The Springs At Pacific Regent La Jolla

3884 Nobel Drive, La Jolla, CA 92122

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
78
4 stars
5
3 stars
2
2 stars
3
1 stars
12

Skilled Nursing Facility

Overall Review of The Springs At Pacific Regent La Jolla

Pros

  • pro The staff at The Springs in La Jolla are compassionate and provide amazing care to residents and their families.
  • pro The facility is extremely clean and well maintained.
  • pro The food service has improved under a new dietitian, with carefully prepared meals and balanced diets for each resident.
  • pro The rooms are clean, with ample storage and clean, accessible bathrooms.
  • pro The therapy staff is incredibly kind, knowledgeable, and effective.
  • pro The entry and valet parking are excellent, with free parking for visitors.
  • pro The staff are attentive and connect well with patients, making it a top rehab choice.
  • pro The facility offers engaging social activities and a responsive, helpful staff.

Cons

  • pro The food frequently arrived cold at the bedside, and reheating made the eggs rubbery and the bread tough.
  • pro The facility was often understaffed on weekends, and call buttons were not answered promptly.
  • pro Residents were sometimes left without bathing for days, with reports of sewage bubbling up from drains.
  • pro A cleaning staff member was criticized for leaving trash under the bed and not sweeping thoroughly.
  • pro Some nurses were described as rude and unprofessional, with the facility labeled horrible and lacking manners.
  • pro Families reported no incident report filed after a patient's fall, with little timely notification.
  • pro Dementia care was criticized as inadequate, allegedly leading to aspiration pneumonia.
  • pro Pain medications were reportedly refused or delayed despite orders.
  • pro Communication failures were noted, including social workers not returning calls about purchased food.

Review

The Springs at Pacific Regions La Jolla comes across in many accounts as a place where compassion and attentive care are strongly emphasized. Across the spectrum of comments, the staff - especially the nurses, CNAs, and various therapists - consistently earns praise for their kindness, responsiveness, and willingness to engage with patients and families. Visitors note that the facility itself is welcoming and well maintained, with an entry that feels accessible and a valet option that many appreciate. The impression left by several reviews is that the atmosphere is patient-centered, with staff striving to connect with residents and their families in meaningful ways.

On the practical side, several reviewers highlight the quality of care and the expertise of the therapy team. Great nurses and a robust lineup of rehabilitation specialists - physical, occupational, and speech therapists, as well as throat therapy - are repeatedly commended for their knowledge and dedication. Families often describe the rehab experience as a strong point of the center, with staff who seem committed to helping patients regain function and independence. The housekeeping and room upkeep receive mixed, but frequently positive, feedback: rooms are often described as clean with ample storage, and the bathrooms are noted for their cleanliness and accessibility. Some reviewers even mention a pleasant, low-odor environment in certain areas, which adds to the overall sense of a well-kept facility.

Diet and food service are another area of mixed sentiment. There has been a recent change in the dietician, and several comments acknowledge that meals are carefully prepared with balanced diets tailored to individual needs. However, not all experiences align with the ideal. A number of reviewers report that meals are frequently no longer hot when delivered to the bedside, and when meals are reheated in the microwave, they tend to become rubbery or bread products can be tough. Despite these temperature and texture concerns, the majority still find the food edible and not adulterated, recognizing that the quality has improved overall even if the service has room for enhancement.

Accessibility and daily life within the facility also emerge as strong positives. Families recount that the facility is easy to navigate, with therapy sessions and activities integrated into the day. Social activities such as bingo and cooking, and even pet-friendly visiting policies with proof of rabies vaccination, help create a sense of community and normalcy. The presence of free valet parking for visitors is repeatedly mentioned as a welcome convenience, adding to the overall favorable impression of the place.

But the picture is not uniformly positive. A recurring thread concerns understaffing, particularly on weekends, which some families felt directly impacted the level of attention and the timeliness of care. In several disturbing anecdotes, patients or loved ones describe times when urgent needs or changes in a patient's condition were not met promptly, or when calls for assistance were not answered quickly. There are reports of dramatic lapses in communication, including situations where a patient's condition or a change in status was not promptly reported to family members, or where staff response times did not meet expectations. One account describes a patient with Covid who was returned to the hospital, raising questions about how such incidents were handled and how concerns were communicated to the family.

A subset of reviews focuses on safety and quality issues that understandably cause alarm. An incident where a patient reportedly fell and was bruised, with no timely notification to family and alleged failure to submit an incident report, is described as a serious breach of trust. Other concerns touch on bathing schedules, appointment-based bathing leading to delays, and even a troubling report of sewage bubbling up from a drain in one area. Some reviewers raise questions about the consistency of bedside care, particularly for residents with dementia, suggesting that the facility may not be fully equipped to handle more challenging cognitive needs. There are also accounts of miscommunication about medications and pain management, along with frustrations with social services and billing practices after discharge.

Despite these concerns, many reviews emphasize a core strength: the people who work at The Springs. Multiple entries describe staff across the board as caring, attentive, and driven to make patients comfortable. In some cases, families specifically note that CNA staff are the reliable backbone of daily care, with nurses and all therapy teams contributing to a collaborative approach that helps residents progress. A handful of visitors even express a strong commitment to the facility, indicating that if they themselves needed rehab, they would choose The Springs for its care and people.

Taken together, the comments present a facility that blends high warmth and dedicated professional care with real-world challenges common to rehabilitation centers. The Springs at Pacific Regions La Jolla appears to be a place where compassionate treatment, clean surroundings, and solid therapy programs are frequently highlighted as major benefits. Yet, the reviews also reveal critical areas needing attention: consistent staffing levels, improved communication with families, more reliable bedside responsiveness, and rigorous safety and incident reporting practices. For families considering this facility, the message appears clear: the people can be outstanding - kind, knowledgeable, and genuinely focused on patient well-being - while organizational and process-level issues may require vigilance and proactive engagement to ensure every individual's needs are met promptly and safely.

Features

Housing

  • 59 resident community capacity 59 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Diego International-Lindbergh (10 miles away) San Diego International-Lindbergh (10 miles away)
  • MC Clellan-Palomar Airport (18 miles away) MC Clellan-Palomar Airport (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Springs at Pacific Regent La Jolla in La Jolla, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy the convenience of having a beauty salon on site, as well as access to cable or satellite TV for their entertainment needs. The community also provides community-operated transportation, making it easy for residents to get around town.

For those who enjoy technology, there is a computer center available for use. The dining room offers restaurant-style dining with delicious meals prepared and served by staff. Residents can also make use of the kitchenette in their private apartments if they prefer to cook for themselves.

To stay active and fit, there is a fitness room along with a wellness center where residents can engage in various exercise programs and receive assistance with daily activities. The outdoor space and garden provide a peaceful setting for relaxation and enjoyment of nature.

The assisted living community ensures that residents' living spaces are fully furnished and equipped with private bathrooms. Housekeeping services are provided to maintain cleanliness and tidiness.

Transportation arrangements are made both for non-medical purposes and to doctors' appointments, ensuring that residents can easily access necessary healthcare services when needed. Move-in coordination is available for a seamless transition into the community.

Internet enthusiasts will appreciate the availability of Wi-Fi/high-speed internet throughout the community. A small library allows residents to indulge in their love for reading.

In terms of care services, the assisted living community provides 24-hour call system and supervision, ensuring that assistance is readily available whenever needed. Trained staff are available to help with activities of daily living including bathing, dressing, and transfers. They also offer medication management to ensure proper administration for residents.

Special dietary restrictions such as diabetes diet are accommodated during meal preparation and service. The mental wellness program focuses on fostering emotional well-being among residents.

Various amenities nearby add further convenience and opportunity for exploration. With 5 cafes, 5 parks, 8 pharmacies, 5 physicians, 11 restaurants, and transportation options nearby, residents have easy access to a range of services and dining options. Additionally, the proximity of 6 hospitals ensures that medical care is easily accessible in case of emergencies or routine check-ups.

Overall, The Springs at Pacific Regent La Jolla offers a comfortable and well-rounded living experience with a variety of amenities and care services to support the needs and preferences of its residents.

Nearby Places of Interest

Physicians

  • NVISION Eye Centers (0.3 miles)
  • UC San Diego Health - La Jolla 8910 Villa La Jolla Drive (0.7 miles)
  • Sulpizio Cardiovascular Center at UC San Diego Health (0.7 miles)
  • Stahl Richard Dr Scripps Cardiovascular Thoracic Surgery Group La Jolla (1.1 miles)
  • Pearl Mini IVF (2.4 miles)
  • Sharp Rees-Stealy Mira Mesa (5.5 miles)
  • Jennifer Barkley, MD - Sharp Rees-Stealy Carmel Valley (5.8 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (4.1 miles)
  • Walmart Pharmacy (4.3 miles)
  • CVS Pharmacy (4.7 miles)
  • CVS Pharmacy (4.8 miles)

Transportation

  • UTC Trolley Station (0.5 miles)
  • Balboa Avenue Transit Center (4.4 miles)
  • Montgomery Field Airport (MYF) (6.2 miles)
  • Fashion Valley Trolley Station and Transit Center (7.8 miles)

Restaurants

  • Shake Shack (0.6 miles)
  • Din Tai Fung (0.7 miles)
  • Pacific Catch WestCoast Fish House (0.9 miles)
  • Gravity Heights S (2.9 miles)
  • Jack In The Box (3.4 miles)
  • Cutwater Spirits (3.6 miles)
  • The Taco Stand (3.7 miles)

Hospitals

  • UC San Diego Jacobs Medical Center (0.7 miles)
  • Scripps Memorial Hospital La Jolla (1.1 miles)
  • Scripps La Jolla Emergency Room And Trauma Center (1.2 miles)
  • Scripps Green Hospital (2.2 miles)
  • Scripps Clinic Torrey Pines (2.4 miles)
  • Scripps Clinic (4.7 miles)
  • Kearny Mesa Convalescent and Nursing Home (6.1 miles)

Cafes

  • Blue Bottle Coffee (0.9 miles)
  • Starbucks (2.2 miles)
  • Starbucks (4.1 miles)
  • Bird Rock Coffee Roasters (4.6 miles)
  • Bird Rock Coffee Roasters (4.9 miles)
  • Blue Bottle Coffee (5.8 miles)
  • Sidecar Doughnuts & Coffee (5.9 miles)

Parks

  • La Jolla Shores Park (2.1 miles)
  • Torrey Pines State Natural Reserve (3.8 miles)
  • Kate O Sessions Memorial Park (4.2 miles)
  • Lindbergh Park (4.9 miles)
  • Tourmaline Surfing Park (5 miles)
  • Crown Point (5.1 miles)
  • Mission Bay Park (5.5 miles)

Places of Worship

  • Good Shepherd Catholic Church (5.1 miles)

Theaters

  • Regal Edwards Mira Mesa 4DX, IMAX & RPX (6.9 miles)
  • AMC Fashion Valley 18 (7.7 miles)

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