La Jolla Nursing and Rehabilitation Center

Pros

• Emily, a staff member at La Jolla Nursing and Rehabilitation Center, is highly praised for her attentive care and genuine concern for the patients' well-being.
• The dining experience in the facility is noted as vastly superior to other nursing centers, with custom omelets being prepared by a cook in the dining room.
• The facility itself offers a beautiful and pleasant environment upon first glance, surpassing other locations like Paradise Hills.
• Some staff members demonstrate kindness and attentiveness toward their patients, creating positive interactions during volunteer visits.
• The patio and dining room are described as appealing spaces that contribute to a welcoming atmosphere in the facility.

Cons

• The facility's staff seems overwhelmed and understaffed, leading to long wait times for assistance.
• Many patients report that the food is consistently poor in quality and unappetizing.
• Cleanliness of the patient rooms is inadequate, with persistent odors and unaddressed stains.
• There are ongoing issues with broken equipment, such as beds and televisions, that have not been resolved despite numerous complaints.
• Some staff members display a lack of empathy and attentiveness towards patients, focusing more on their breaks than on patient needs.
• Personal belongings frequently go missing or are unaccounted for within the facility.
• Patients often feel ignored or neglected, leading to dissatisfaction with the care they receive.
• Communication from staff about medication administration is unclear, resulting in potentially dangerous situations for patients.
• Activities offered at the facility are outdated and do not engage or entertain residents adequately.
• Initial impressions of cleanliness and aesthetics quickly diminish when entering patient rooms, which have a foul smell and look poorly maintained.

Review

La Jolla Nursing and Rehabilitation Center, reputed to be a top-tier facility due to its prime location in the affluent region of La Jolla, has faced considerable scrutiny from both family members of residents and volunteers. Despite its five-star rating on various comparison websites, numerous reviews paint a concerning picture of the quality of care and service provided to patients at this facility.

Family members express deep dissatisfaction with the basic amenities offered within the center. A key complaint revolves around malfunctioning televisions that have remained unfixed for weeks; patients are left without entertainment or connection to the outside world due to ongoing cable issues. Beyond entertainment, many report that the cleanliness standards at La Jolla Nursing and Rehabilitation Center fall woefully short. Reports indicate that rooms often carry unpleasant odors, such as urine, highlighting a lack of thorough cleaning practices. One reviewer recounted an incident where blood from an injured resident was not cleaned up for hours after a hospital visit, further raising alarms about hygiene and patient safety.

Moreover, the attentiveness of staff is a recurring theme in these critiques. Family members frequently mention long waiting times for assistance when their loved ones call for help—sometimes over an hour without any response. The staffing levels appear inadequate to meet the needs of residents promptly. When observed by volunteers, many patients were left unattended as nurses took breaks simultaneously or engaged in conversations unrelated to patient care rather than interacting with those requiring attention. This lack of responsiveness raises significant concerns about how well seniors’ needs are met on a daily basis.

In addition to personal care issues, there are alarming reports regarding medication management within the facility. One family noted severe lapses in their loved one's medication schedule — only once daily instead of three times as needed — suggesting serious mismanagement possibly jeopardizing patient health. This inconsistency can lead to adverse consequences in recovery processes or overall wellness among residents who rely heavily on these medications.

The dining experience at La Jolla has also received mixed feedback from both families and volunteer visitors alike. Several reviewers criticized meal quality as substandard; they reported tasteless food that patients would often reject outright or describe as unappealing slop. While some staff have been noted for their warmth and attentiveness during meal service, it appears this is not universally true across all shifts, leading to experiences where food is simply dropped off without any engagement with residents—a missed opportunity given many seniors’ need for social interaction during meals.

Despite its attractive exterior facilities like outdoor patios and dining areas that present well upon first impression, detractors point out that much improvement is necessary within individual living quarters and communal spaces used by residents. Common areas reportedly feature outdated games and activities that do not engage or entertain seniors effectively—raising questions about how much effort is truly being invested into improving residents' experiences overall.

Ultimately, while some may argue that La Jolla Nursing and Rehabilitation Center has addressed past shortcomings sufficiently enough for them to maintain high ratings on review platforms, family members recount experiences filled with disappointment—indicating glaring discrepancies between expectations set by ratings versus real-world operations within this facility. As reviews continue to surface reflecting similar concerns over care standards and environmental conditions within La Jolla Nursing and Rehabilitation Center, prospective clients may want to seek alternate options when considering where their loved ones will receive support in their later years.

Cafes

• Starbucks (0.3 miles)
• Blue Bottle Coffee (2.7 miles)
• Bird Rock Coffee Roasters (2.9 miles)
• Starbucks (4.5 miles)
• Bird Rock Coffee Roasters (5.7 miles)
• Blue Bottle Coffee (6.9 miles)
• Sidecar Doughnuts & Coffee (7.1 miles)

Parks

• La Jolla Shores Park (0.6 miles)
• Kate O Sessions Memorial Park (3 miles)
• Tourmaline Surfing Park (3.3 miles)
• Crown Point (4 miles)
• Torrey Pines State Natural Reserve (4.6 miles)
• Mission Bay Park (4.8 miles)
• Lindbergh Park (5.6 miles)

Physicians

• UC San Diego Health - La Jolla 8910 Villa La Jolla Drive (1.5 miles)
• NVISION Eye Centers (1.6 miles)
• Sulpizio Cardiovascular Center at UC San Diego Health (2.3 miles)
• Stahl Richard Dr Scripps Cardiovascular Thoracic Surgery Group La Jolla (2.6 miles)
• Pearl Mini IVF (4.2 miles)
• San Diego Mental Health Services (6.2 miles)
• Sharp Rees-Stealy San Diego Radiology (6.6 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (2.9 miles)
• Rite Aid (3.5 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.9 miles)

Restaurants

• The Taco Stand (1.9 miles)
• Shake Shack (2.5 miles)
• Din Tai Fung (2.6 miles)
• Pacific Catch WestCoast Fish House (2.7 miles)
• In-N-Out Burger (3.4 miles)
• Pacific Beach Fish Shop (3.6 miles)
• Mavericks Beach Club (3.8 miles)

Hospitals

• UC San Diego Jacobs Medical Center (2.2 miles)
• Scripps Memorial Hospital La Jolla (2.7 miles)
• Scripps La Jolla Emergency Room And Trauma Center (2.7 miles)
• Scripps Green Hospital (3.1 miles)
• Scripps Clinic Torrey Pines (3.3 miles)
• Scripps Clinic (5.9 miles)
• Kearny Mesa Convalescent and Nursing Home (6.4 miles)

Transportation

• UTC Trolley Station (2.3 miles)
• Balboa Avenue Transit Center (3.7 miles)
• Montgomery Field Airport (MYF) (6.9 miles)
• Old Town Trolley Station and Transit Center (7.3 miles)
• Fashion Valley Trolley Station and Transit Center (7.5 miles)

Places of Worship

• Good Shepherd Catholic Church (7 miles)

Theaters

• AMC Fashion Valley 18 (7.5 miles)