University Post Acute in Sacramento, CA

Pros

• The staff provided outstanding support and kept the family informed every step of the way.
• The facility is clean, well-maintained, and odor-free, creating a welcoming environment.
• The nursing team and therapists were attentive, compassionate, and encouraging.
• The care helped the patient regain mobility and strength, with many recovering well enough to return home.
• Veterans felt a true sense of kinship from the staff and the care team.
• The staff were proactive and thorough in discharge planning, ensuring needed equipment and instructions were provided.
• Families can visit freely, and pets are sometimes welcome on weekends, boosting morale.
• The staff communicated clearly, answered questions, and explained care plans thoroughly.
• The environment is uplifting, organized, and free from unpleasant smells.
• Reviewers consistently recommend the facility for skilled nursing and rehab care.

Cons

• They leave patients waiting for hours after pressing the call button, sometimes for over three hours, leaving them cold.
• They discard meals if a patient sleeps through mealtime.
• The facility neglected a patient overnight and lacked adequate staff to provide care.
• Some staff treated a patient terribly, taking hours to assist with care and discarding food brought by family.
• It takes over 30 minutes to obtain a glass of water.
• Bedside therapy was only about 30 minutes, with limited daily therapy overall.
• Some CNAs did not empty urine containers.
• Do not put your family in this place.

Review

University Post Acute Rehab in Sacramento is best suited for seniors who need intensive post-acute rehabilitation and who value a highly engaged therapy program paired with a compassionate, attentive staff. The community shines for those recovering from surgery, stroke, or cancer rehab, with families that want clear, ongoing communication and a setting that feels clean, organized, and professional. Veterans and other patients who appreciate a personal touch and consistent interactions with the care team will especially benefit from the visible dedication of nurses, social workers, and therapists. The facility's atmosphere - well maintained, modern with comforting touches - supports recovery and motivates progress toward going home.

Those weighing alternatives should consider options if overnight responsiveness and reliability are non-negotiable. Several reviews flag issues with call-button response times, nighttime noise from around?the?clock staffing, and occasional gaps in urgent assistance. Families should seek clarity on how staff coverage is managed overnight, what the typical response window is, and how care plans are communicated when a patient needs rapid attention. If a family member requires near-immediate help, or if there is heightened concern about equipment management, it would be prudent to compare UPAR against other facilities with shorter reported response times and steadier overnight oversight.

The strongest positives at University Post Acute Rehab are the depth and quality of rehabilitation services and the way care teams coordinate around the patient. Numerous accounts praise PT and OT as proactive, demanding, and encouraging, with real progress - patients going from bed?bound to walking, or gaining strength and independence within a few weeks. Nurses and social workers are repeatedly highlighted for keeping families informed and involved, while the intake and discharge processes are described as thorough and supportive. On top of clinical care, the environment itself reinforces recovery: the floor plan is clean and modern, with a calm, odor-free culture that reviewers consistently note as uplifting rather than clinical or sterile.

Equally compelling are the personal connections and the practical conveniences that families value. Several reviews highlight staff who remember patient needs and names, staff who go "above and beyond" to obtain equipment on discharge, and a kitchen and dining experience that accommodates dietary needs and preferences. The facility's attention to small comforts - pet visits on weekends, visitor-friendly restrooms, and a socially engaged atmosphere - creates a sense of normalcy that lowers stress during a difficult transition. This human-centered warmth often translates into better adherence to therapy schedules and more robust participation in daily activities, which in turn accelerates meaningful gains.

However, not all feedback aligns with a flawless recovery narrative. The most serious concerns center on inconsistent bedside responsiveness and, in a few isolated cases, care lapses that prompted complaints or welfare checks. A family's experience of delayed assistance and communication gaps underscores the importance of ongoing oversight, especially for patients with high needs. Some reviewers also note frustrations around meals and night-time routines, with a few reports describing food waste or delays. While these outlier experiences do not define the entire community, they illuminate legitimate areas where vigilant families will want assurances and concrete protocols.

The practical takeaway for decision-makers is clear. UPAR stands out for rehabilitation excellence, staff dedication, and a clean, supportive environment that frequently translates into real, measurable recovery. It is a strong choice for families prioritizing high-quality therapy, thorough care coordination, and a facility that feels approachable and well run. Yet it warrants careful due diligence: request a direct tour focused on night staffing, call-response times, and the cadence of PT/OT sessions; insist on meeting the therapy leadership and the charge nurses; and probe how discharge planning is managed when the goal is safe, timely return home. For those who cannot tolerate potential lapses in overnight care or who seek near-perfect consistency in every interaction, it may be wise to compare a few alternatives before deciding. In many cases, UPAR remains the premier option for robust rehab with a human touch, especially where recovery momentum and clear family communication drive the decision.

This part of Sacramento, California, offers a diverse range of amenities suitable for senior living. With several cafes and restaurants within easy reach, including popular chains like Starbucks and Chipotle Mexican Grill, residents can enjoy a variety of dining options. The presence of multiple parks, such as McKinley Park and Sutter's Landing Dog Park, provides opportunities for outdoor recreation and relaxation. Additionally, access to healthcare services is convenient with nearby physicians' offices and pharmacies. For those seeking spiritual fulfillment, St Francis of Assisi church is located in the vicinity. Overall, this neighborhood offers a blend of convenience and leisure activities that would be appealing to seniors looking to settle in a vibrant community in Sacramento.

Cafes

• Starbucks (0.1 miles)
• Temple Coffee (0.7 miles)
• Chocolate Fish Coffee Roasters (0.9 miles)
• Temple Coffee (1.1 miles)
• Temple Coffee Roasters (1.4 miles)
• Tupelo Coffee House (1.6 miles)
• Milka Coffee Roasters (2.1 miles)

Parks

• Kobe’s Bark Path (0.3 miles)
• McKinley Park (1.2 miles)
• Curtis Park (1.4 miles)
• Sutter's Landing Dog Park (1.8 miles)
• Sutter's Landing Park (2 miles)
• Capitol Park (2 miles)
• Roosevelt Park (2.2 miles)

Restaurants

• SacYard Community Tap House (0.5 miles)
• OBO' Italian Table & Bar (0.8 miles)
• Del Taco (1 miles)
• McDonald's (1.1 miles)
• Chipotle Mexican Grill (1.3 miles)
• Midtown Spirits (1.4 miles)
• Mercantile Saloon (1.5 miles)

Physicians

• Lenaerts Marc Mercy Medical Group Md (0.6 miles)
• UC Davis Medical Group- Sacramento- Family Medicine & Pediatrics (0.7 miles)
• Laser & Skin Surgery Center of Northern California (0.9 miles)
• Sacramento County Primary Care Center (1 miles)
• McIlraith Thomas B MD Mercy General Hospital (1 miles)
• Sacramento Center For Hematology & Medical Oncology (1 miles)
• California Sleep Solutions (1.1 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.1 miles)
• Save Mart Supermarkets (1.2 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Rite Aid (2.5 miles)

Places of Worship

• St Francis of Assisi (1.2 miles)

Hospitals

• Sutter Center for Psychiatry (2.6 miles)

Transportation

• Amtrak Sacramento Valley Station (2.8 miles)