Norwood Pines Alzheimers Center in Sacramento, CA

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Norwood Pines Alzheimers Center in Sacramento, CA

500 Jessie Avenue, Sacramento, CA 95838

For more information about senior living options: (844) 490-3973

3.9 from 55 reviews
5 stars
29
4 stars
10
3 stars
7
2 stars
1
1 stars
8

Skilled Nursing Facility

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    Overall Review of Norwood Pines Alzheimers Center

    Pros

    • pro The caregivers Clyde, Cindy, Solomon, and Tyler are described as the best.
    • pro The staff show genuine care and are friendly and helpful.
    • pro The rehab team provides top-notch support.
    • pro North Pointe is a great, clean facility with staff who take genuine interest in residents.
    • pro Norwood Pines is a wonderful memory-care focused facility with dedicated, compassionate staff.
    • pro The meals are delicious and staff ensure residents are well nourished.
    • pro Families are kept informed through regular calls and updates.
    • pro The activities program includes musical shows and daily classes that stimulate residents.

    Cons

    • pro They describe the care as unacceptable, noting that a doctor warned timely hospital care could have saved their grandfather and that belongings were lost.
    • pro They say the administration withholds information after a fall and delays in contacting family.
    • pro They report the facility looks old, gloomy, and depressing, with a dark, drab interior and a strong urine smell.
    • pro They claim the building needs a massive renovation and updating.
    • pro They note mixed staff behavior: some are rude, while others are kind and caring, indicating inconsistent care.
    • pro They allege personal items went missing and residents suffered bruising, with safety concerns.
    • pro They describe delays in emergency response, including not calling paramedics when needed.
    • pro They warn the facility may be run as a cash cow rather than prioritizing patient care and urge others not to place loved ones there.

    Review

    Norwood Pines Alzheimer's Center in Sacramento is best suited for families seeking a dementia-focused, hands-on skilled nursing environment where dedicated frontline staff make daily care the centerpiece and where regular family communication is nonnegotiable. It works for residents who need constant supervision, anti-escape security, and a no-restraints approach, paired with an emphasis on social engagement and meaningful routines. In practice, this means a community that can deliver attentive caregiving and stability even when the facility itself looks modest. It is not the right fit for families chasing a modern, showroom facility with bright interiors, expansive rooms, and the latest in hospital-grade amenities.

    The strongest points sit with the people delivering care. Reviews repeatedly highlight staff who actually know residents, communicate changes promptly, and treat memory care as a specialty rather than a sideline. Family members report honest, ongoing contact when care plans shift and when there are health concerns, which is vital for dementia care where quick adjustments matter. The care culture extends to operations and daily life: residents are kept clean, meals are served, and a calm, purposeful routine is maintained. The facility's dementia-focused model - trained nurses, CNAs, and activity staff who understand behavioral cues - anchors most positive experiences, and many families feel their loved ones are treated with genuine respect and kindness.

    Cleanliness and safety are consistently cited as above-average strengths, along with genuine warmth in day-to-day interactions. Norwood Pines operates as a secured, locked environment appropriate for memory-impaired residents, and several reviews note reliable adherence to a no-restraints philosophy while still providing structure and safety. The care team is praised for attentiveness to comfort, hygiene, and nutrition, with families confident in how residents are managed during difficult days. The social and activity components - music, exercise, group classes, and meaningful events - help mitigate isolation and keep residents engaged, which matters greatly in memory care. When care succeeds here, it tends to do so through steady, personal attention rather than through flashy facilities.

    Yet the cautions are real and demanding. The building earns mixed reviews for age and interior condition - some visitors find it dark, dated, and in need of updates or brighter, more stimulating surroundings. Rooms may feel cramped, which can affect visiting experiences and perceived comfort. There are troubling reports about gaps in emergency responsiveness and communication during crises, including accusations of delayed paramedic involvement and calls that were not escalated appropriately. Personal belongings going missing and inconsistent handling of administrative matters raise red flags for families who expect transparent, accountable operations. A few reviews even characterize the administration as problematic, suggesting that family members must push for information and assert their rights.

    Overall, the pros in care quality, staff dedication, and dementia-focused programming often offset the cons - where families prize reliable caregiving and clear, ongoing updates, Norwood Pines delivers. For those who value a no-frills, compassionate environment over a polished, modern aesthetic, this community can be a strong choice. However, for families prioritizing top-tier interior design, brisk clinical responsiveness in every emergency, and flawless administrative transparency, alternatives deserve serious consideration. The decision hinges on what matters most: if caregiving depth, consistent communication, and a stable daily rhythm trump the allure of a brighter lobby and newly renovated rooms, Norwood Pines earns strong advocacy.

    Prospective families should verify how well the specific memory-care team operates during evenings and weekends, confirm incident-reporting practices, and request a recent care plan sample with named contacts for changes in condition. It is wise to tour with questions about emergency protocols, nurse-to-resident ratios, and how belongings are tracked and safeguarded. Ask about room options, potential for private spaces, and how the activity calendar is personalized for different levels of cognition and mobility. In short, Norwood Pines is a prudent match for families valuing authentic, sustained caregiving and open family involvement, while alternatives should be explored if modern ambiance, rapid clinical escalation, and unambiguous administrative transparency are nonnegotiables.

    Features

    Housing

    • 161 resident community capacity 161 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Sacramento International (8 miles away) Sacramento International (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Norwood Pines Alzheimer's Center in Sacramento, CA is a highly equipped assisted living community that offers a wide range of amenities and care services to cater to the unique needs of individuals with Alzheimer's disease.

    The community provides a comfortable and nurturing environment for residents, with fully furnished accommodations that include private bathrooms and cable or satellite TV. The on-site beauty salon ensures that residents can maintain their personal grooming needs without having to leave the premises.

    Transportation services are also available for non-medical purposes, as well as assistance in arranging transportation to doctors' appointments. The community-operated transportation ensures that residents can easily access nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Norwood Pines Alzheimer's Center focuses on providing holistic care with an emphasis on mental wellness. A 24-hour call system and supervision guarantee the safety and well-being of residents at all times. The dedicated staff assists with activities of daily living including bathing, dressing, and transfers. Medication management and special dietary restrictions are also taken into consideration to support residents' overall health.

    Residents have various opportunities for social engagement through scheduled daily activities organized by the community’s staff or run by fellow residents themselves. Fitness programs tailored for seniors ensure physical well-being while planned day trips provide opportunities for exploration beyond the community's borders.

    The dining experience at Norwood Pines Alzheimer's Center is exceptional with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are accommodated to meet individual needs.

    Overall, Norwood Pines Alzheimer's Center is an ideal choice for individuals seeking a supportive environment that promotes overall well-being while offering convenient access to essential amenities and quality care services.

    Nearby Places of Interest

    Pharmacies

    • Rite Aid (0.2 miles)
    • Walgreens (2.3 miles)
    • Walmart Pharmacy (2.8 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.4 miles)
    • CVS Pharmacy (3.4 miles)
    • Kaiser Pharmacy (3.5 miles)

    Cafes

    • Dutch Bros Coffee (1.2 miles)
    • Starbucks (3 miles)
    • Dutch Bros Coffee (4.4 miles)
    • Milka Coffee Roasters (4.6 miles)
    • Temple (4.9 miles)
    • Temple Coffee Roasters (4.9 miles)
    • Starbucks (5 miles)

    Physicians

    • Shahid Nadeem, DHMS - Natomas Homeopathic Clinic (1.3 miles)
    • Tak Andrew J MD (3.1 miles)
    • Sacramento Ear Nose & Throat (3.1 miles)
    • Sacramento Eye Consultants (3.2 miles)
    • Eye Designs Optometry - Arden (3.3 miles)
    • Alocozy, M Nadir MD: M Nadir Alocozy, MD (4.5 miles)
    • Dermatology Consultants of Sacramento (4.9 miles)

    Restaurants

    • McDonald's (1.3 miles)
    • The Waffle Experience (2.7 miles)
    • In-N-Out Burger (2.7 miles)
    • Villa Fat Cuisine (2.8 miles)
    • McDonald's (2.9 miles)
    • Taqueria Rincon Alteno (3.1 miles)
    • In-N-Out Burger (3.7 miles)

    Parks

    • Rio Linda Central Park (2.6 miles)
    • Regency Community Park (3.4 miles)
    • Sutter's Landing Park (4 miles)
    • Freedom Park (4.1 miles)
    • Sutter's Landing Dog Park (4.1 miles)
    • McKinley Park (4.7 miles)
    • Riverfront Promenade (4.7 miles)

    Hospitals

    • Greater Sacramento Surgery Center (2.6 miles)

    Theaters

    • Regal Natomas Marketplace Screenx, 4Dx & RPX (2.7 miles)
    • Country Club Cinema (4.7 miles)

    Transportation

    • Amtrak Sacramento Valley Station (4.8 miles)

    Places of Worship

    • St Francis of Assisi (4.9 miles)

    Frequently Asked Questions

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