Norwood Pines Alzheimers Center

Pros

• The staff at Norwood Pines is very kind, calm, and gentle with the residents.
• The facility provides delicious food that the residents enjoy.
• The staff at Norwood Pines are funny, polite, and go above and beyond for the residents and their families.
• Norwood Pines is a caring facility that provides excellent care for patients with Alzheimer's and behavioral issues.
• Many of the staff members at Norwood Pines are wonderful and make the patients feel secure and taken care of.
• The facility has a great activity program that stimulates the residents' brains and provides entertainment.
• The staff at Norwood Pines are attentive, caring, respectful, and provide ongoing care and monitoring for the residents.

Cons

• The facility is just dark and not well-lit.
• My mother fell and the administration has not provided any information on the circumstances.
• Personal items went missing and were never found.
• The facility has a strong smell of urine.
• Some staff members are rude and unhelpful.
• There was a case of scabies contracted at the facility.
• Grandfather's belongings were stolen.
• The inside of the facility is drab and institutional looking.

Review

Norwood Pines Alzheimer's Center is a busy but well-organized facility that provides excellent care for its residents. The staff is described as kind, calm, and gentle, providing support and companionship to the residents. They interact with both the residents and their visitors, creating a warm and welcoming environment.

One common positive aspect mentioned in the reviews is the delicious smell of the food, which entices the residents to eat every single bite. However, some reviewers note that the facility itself can be dark, which may not suit everyone's preference. Despite this, they express satisfaction with the overall care their loved ones are receiving.

Another reviewer mentions the need for a locked-down facility for their mother who tended to wander. They found Norwood Pines to be a caring place with gentle staff members. Regular cleaning prevents any foul smells commonly found in similar facilities. The reviewer appreciates the phone calls received regarding any issues or problems their mother is facing.

A recommendation from a friend led another reviewer to Norwood Pines when they needed a safe place for their aggressive and physically abusive loved one. The facility impressed them with its cleanliness, lack of foul smells, and polite staff members. The availability of hot meals and snacks throughout the day was also appreciated. Additionally, they mention a special event where Elvis performed at the facility, showcasing the efforts made to entertain and uplift the residents.

One reviewer expresses gratitude towards Norwood Pines for providing wonderful care to their father during his final year. They praise the staff's dedication and compassion in looking after him during this time.

While many reviewers have positive experiences with Norwood Pines' staff members, one review highlights issues with administration not providing necessary information regarding an incident involving their mother's fall. They advise seeking legal assistance if faced with similar challenges.

Another reviewer acknowledges that Norwood Pines may not be fancy or upscale but emphasizes its cleanliness and minimal odor compared to other facilities. Although some belongings went missing, they recognize the challenges faced by the staff in sorting through a significant amount of laundry. They also appreciate the no-restraint approach in handling patients with Alzheimer's and behavioral issues.

A reviewer shares their positive experience with Norwood Pines, praising the attentive and friendly staff who provide great care to their grandmother. Regular social interaction helps improve her overall well-being.

Although Norwood Pines may lack a visually appealing interior, it is described as an important resource for families with limited options for placing loved ones with disruptive and aggressive behaviors. The facility goes above and beyond to support these individuals when other places refuse to accept them.

Located in Sacramento, Norwood Pines is surrounded by a lovely outdoor area with shade trees, a gazebo, and a pond. However, reviewers note that the inside of the facility could be more inviting with brighter colors. The activity program is considered good but could benefit from more dynamic offerings.

Overall, Norwood Pines receives praise for its above-average staffing levels and their ability to handle various behaviors exhibited by residents. The dietary department provides attractive meals, although distractions during mealtimes are noted. Housekeeping could be improved upon, and some feel that room sizes do not provide enough privacy or comfort.

In conclusion, despite some areas for improvement such as brightness inside the facility and housekeeping concerns, Norwood Pines is recognized for its caring staff members who work hard to provide quality care to their residents. Family involvement is encouraged, and efforts are made to create a happy environment for the residents.

Pharmacies

• Rite Aid (0.2 miles)
• Walgreens (2.3 miles)
• Walmart Pharmacy (2.8 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.4 miles)
• Kaiser Pharmacy (3.5 miles)

Cafes

• Dutch Bros Coffee (1.2 miles)
• Starbucks (3 miles)
• Dutch Bros Coffee (4.4 miles)
• Milka Coffee Roasters (4.6 miles)
• Temple (4.9 miles)
• Temple Coffee Roasters (4.9 miles)
• Starbucks (5 miles)

Physicians

• Shahid Nadeem, DHMS - Natomas Homeopathic Clinic (1.3 miles)
• Tak Andrew J MD (3.1 miles)
• Sacramento Ear Nose & Throat (3.1 miles)
• Sacramento Eye Consultants (3.2 miles)
• Eye Designs Optometry - Arden (3.3 miles)
• Alocozy, M Nadir MD: M Nadir Alocozy, MD (4.5 miles)
• Dermatology Consultants of Sacramento (4.9 miles)

Restaurants

• McDonald's (1.3 miles)
• The Waffle Experience (2.7 miles)
• In-N-Out Burger (2.7 miles)
• Villa Fat Cuisine (2.8 miles)
• McDonald's (2.9 miles)
• Taqueria Rincon Alteno (3.1 miles)
• In-N-Out Burger (3.7 miles)

Parks

• Rio Linda Central Park (2.6 miles)
• Regency Community Park (3.4 miles)
• Sutter's Landing Park (4 miles)
• Freedom Park (4.1 miles)
• Sutter's Landing Dog Park (4.1 miles)
• McKinley Park (4.7 miles)
• Riverfront Promenade (4.7 miles)

Hospitals

• Greater Sacramento Surgery Center (2.6 miles)

Theaters

• Regal Natomas Marketplace Screenx, 4Dx & RPX (2.7 miles)
• Country Club Cinema (4.7 miles)

Transportation

• Amtrak Sacramento Valley Station (4.8 miles)

Places of Worship

• St Francis of Assisi (4.9 miles)