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Norwood Pines Alzheimers Center in Sacramento, CA

Norwood Pines Alzheimers Center is a nursing home community in Sacramento, CA.

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Norwood Pines Alzheimers Center in Sacramento, CA

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500 Jessie Avenue, Sacramento, CA 95838

For more information about senior living options: (866) 208-4318

3.9 from 55 reviews
5 stars
29
4 stars
10
3 stars
7
2 stars
1
1 stars
8

Overall Review of Norwood Pines Alzheimers Center

common

Caring, responsive staff show up

Residents and families repeatedly describe staff as genuinely caring and helpful.

Many reviews focus on staff presence during difficult situations—caregivers who are attentive, nurses who keep residents comfortable and clean, and teams that communicate when care changes. Several reviewers also mention staff professionalism, calmness, and friendliness toward both residents and visitors. Even among critical reviews, there are accounts that parts of the staff try hard to help, while the concerns are more about specific care outcomes or follow-through.

caveat

Care can be uneven in emergencies

A recurring concern is delayed or refused help during urgent health moments.

Some reviews describe serious breakdowns when residents or families asked for emergency response, including incidents involving falls, lack of escalation, or delayed transport to hospital. Others describe better experiences with nurses providing needed attention, suggesting the day-to-day level of responsiveness may vary by situation and staffing. Because multiple accounts are severe, families considering Norwood Pines may want to ask detailed questions about how urgent calls are handled and documented.

common

Cleanliness is a mixed picture

Residents are described as clean often, but odors and upkeep concerns appear too.

Several reviewers praise cleanliness—mentioning that residents are kept clean, rooms are well-kept, and staff manage smells better than other facilities. At the same time, other reviews report strong urine odors, gloomy conditions, and concerns about overall upkeep and housekeeping. A smaller number of comments connect odors and environment directly to visit comfort and stimulation in day-to-day life.

caveat

Rooms feel small and lighting is dim

Multiple reviews point to cramped, dark interiors that make visiting harder.

A number of reviews describe the facility as old, drab, and depressing, with limited room size and dim lighting. Some reviewers say the environment made visits less comfortable, and others specifically mention small rooms and the lack of appealing spaces for stimulation. A few residents and families still report satisfaction with care despite the appearance, which suggests the physical environment is a consistent tradeoff.

common

Meals are consistently mentioned

Dining is repeatedly described in day-to-day terms, from hot meals to meal interest.

Many reviews mention food positively—hot meals, good nutrition, and residents who eat well. Some families also describe meal service patterns and snack options during the day. A few comments tie mealtimes to distractions in the environment, but overall dining comes up frequently and often favorably.

  • A well-lit dining room with multiple tables and chairs, featuring large windows and a small flower arrangement on a table.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 161 resident community capacity 161 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Sacramento International (8 miles away) Sacramento International (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.2 miles)
  • Walgreens (2.3 miles)
  • Walmart Pharmacy (2.8 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.4 miles)
  • Kaiser Pharmacy (3.5 miles)

Cafes

  • Dutch Bros Coffee (1.2 miles)
  • Starbucks (3 miles)
  • Dutch Bros Coffee (4.4 miles)
  • Milka Coffee Roasters (4.6 miles)
  • Temple (4.9 miles)
  • Temple Coffee Roasters (4.9 miles)
  • Starbucks (5 miles)

Physicians

  • Shahid Nadeem, DHMS - Natomas Homeopathic Clinic (1.3 miles)
  • Tak Andrew J MD (3.1 miles)
  • Sacramento Ear Nose & Throat (3.1 miles)
  • Sacramento Eye Consultants (3.2 miles)
  • Eye Designs Optometry - Arden (3.3 miles)
  • Alocozy, M Nadir MD: M Nadir Alocozy, MD (4.5 miles)
  • Dermatology Consultants of Sacramento (4.9 miles)

Restaurants

  • McDonald's (1.3 miles)
  • The Waffle Experience (2.7 miles)
  • In-N-Out Burger (2.7 miles)
  • Villa Fat Cuisine (2.8 miles)
  • McDonald's (2.9 miles)
  • Taqueria Rincon Alteno (3.1 miles)
  • In-N-Out Burger (3.7 miles)

Parks

  • Rio Linda Central Park (2.6 miles)
  • Regency Community Park (3.4 miles)
  • Sutter's Landing Park (4 miles)
  • Freedom Park (4.1 miles)
  • Sutter's Landing Dog Park (4.1 miles)
  • McKinley Park (4.7 miles)
  • Riverfront Promenade (4.7 miles)

Hospitals

  • Greater Sacramento Surgery Center (2.6 miles)

Theaters

  • Regal Natomas Marketplace Screenx, 4Dx & RPX (2.7 miles)
  • Country Club Cinema (4.7 miles)

Transportation

  • Amtrak Sacramento Valley Station (4.8 miles)

Places of Worship

  • St Francis of Assisi (4.9 miles)

Frequently Asked Questions

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