Windsor Care Center Of Sacramento

Pros

• The staff at Windsor Care Center are seen interacting with the residents, especially during emergencies.
• Some family members report that their loved ones receive good care, including clean clothing and proper nutrition.
• Family members appreciate the cleanliness and presentability of their relatives during visits.
• Residents participate in social activities, enjoying outdoor time and games with aides.
• One reviewer expresses gratitude for the attention given to their loved one's grooming, such as having their nails painted for the holiday season.
• Social Services maintains regular communication with families about the care of their loved ones, ensuring updates are provided when necessary.

Cons

• The facility was understaffed and overworked, leading to inadequate care for residents, especially after insurance discharge.
• Communication from the office staff and administration was terrible, with staff being evasive and non-forthcoming when questions were asked.
• Residents were released without proper support or follow-up care from Windsor, raising concerns about their safety and well-being.
• The facility appeared dirty and crowded, reminiscent of outdated asylums rather than a modern nursing home environment.
• Many residents looked dehydrated, unkempt, and neglected in terms of basic hygiene and personal care.
• There were frequent issues with missing clothing and possessions belonging to residents, contributing to a feeling of neglect.
• Staff displayed a lack of intervention during conflicts among residents, creating an unsafe atmosphere within the facility.
• Care delays were noted frequently, leading to serious health issues such as cellulitis and insufficient hydration for some residents.
• The overall experience at Windsor was described as below par by multiple families who felt emotional distress during visits due to apparent neglect in care quality.

Review

Windsor Care Center in Sacramento has garnered a wide range of reviews from families and loved ones of residents, showing a stark contrast between positive experiences and grave concerns about the facility's overall quality of care. Many reviewers express deep dissatisfaction with the standard of service provided to their family members, particularly regarding staffing levels, communication, and adherence to basic health and safety standards.

Several reviewers recounted experiences that highlighted a troubling lack of attention to care once insurance coverage had ended. One family's account detailed how their mother initially received reasonable care during her rehabilitation after breaking her hip. However, following the notification of discharge by the insurance provider, they observed a significant decline in the quality of service provided. After being sent home under questionable conditions, the mother fell ill again and was readmitted to the hospital shortly thereafter, leading relatives to question whether adequate support systems were in place for residents upon discharge.

Complaints echoed throughout various narratives regarding poor communication from staff and administration at Windsor Care Center. Reviewers described feeling frustrated as they encountered difficulties getting straightforward answers to their inquiries. This disorganization reportedly extended beyond just answers; there was an alarming absence of proper documentation when residents were discharged to lower levels of care. Many lamented that upon release, residents did not have sufficient support or assistance tailored for their individual needs—a clear violation of expected caregiving protocols. Such inadequacies left families feeling abandoned and anxious about their loved ones' welfare.

Concerns about hygiene and upkeep within Windsor’s facilities were also prevalent among visitors. Some individuals pointed out that parts of the building appeared dirty or outdated, with shared rooms inadequate for ensuring privacy or comfort—often likening it to horror stories from old institutions rather than a modern nursing home experience. Families expressed dismay over unsanitary conditions reported on-site, including human feces in outdoor areas and instances where residents were found unkempt or appearing dehydrated. The emotional weight was palpable as families witnessed distressing interactions among residents who seemed lost or agitated without intervention from caregivers.

On a contrasting note, not all perspectives painted Windsor Care Center negatively; some individuals shared more positive experiences highlighting dedicated staff members who genuinely engaged with residents. For instance, one reviewer noted consistent interaction between staff and their loved ones during social activities despite acknowledging that it is an older facility lacking modern amenities such as televisions in resident rooms—though there are communal entertainment options available in shared dining areas.

However, even these relatively favorable accounts acknowledged imperfections at Windsor: missing clothing items belonging to residents became common occurrences alongside claims about delays in necessary medical interventions for serious health concerns such as infections or dehydration—prompting profound worries about resident safety overall.

Despite mixed reviews reflecting varied experiences based on individual circumstances at Windsor Care Center—it's undeniable that numerous families confronted significant challenges related both directly and indirectly concerning quality care provision while navigating essential healthcare decisions for their loved ones facing cognitive decline or rehabilitative needs. Such persistent issues have led several individuals to file formal complaints with regulatory authorities like the Department of Health Services—a recognition that those responsible must do better if vulnerable populations are going to receive dignified treatment aligned with accepted medical standards deserving every patient placed under custodial care environments across our communities today.

Pharmacies

• Rite Aid (0.2 miles)
• Walgreens (2.3 miles)
• Walmart Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Kaiser Pharmacy (3.5 miles)

Cafes

• Dutch Bros Coffee (1.2 miles)
• Starbucks (3 miles)
• Dutch Bros Coffee (4.4 miles)
• Milka Coffee Roasters (4.6 miles)
• Temple (4.9 miles)
• Temple Coffee Roasters (5 miles)
• Starbucks (5 miles)

Physicians

• Shahid Nadeem, DHMS - Natomas Homeopathic Clinic (1.3 miles)
• Tak Andrew J MD (3.1 miles)
• Sacramento Ear Nose & Throat (3.1 miles)
• Sacramento Eye Consultants (3.2 miles)
• Eye Designs Optometry - Arden (3.3 miles)
• Alocozy, M Nadir MD: M Nadir Alocozy, MD (4.5 miles)
• Dermatology Consultants of Sacramento (4.9 miles)

Restaurants

• McDonald's (1.3 miles)
• The Waffle Experience (2.7 miles)
• Villa Fat Cuisine (2.7 miles)
• In-N-Out Burger (2.8 miles)
• McDonald's (2.9 miles)
• Taqueria Rincon Alteno (3.1 miles)
• In-N-Out Burger (3.7 miles)

Parks

• Rio Linda Central Park (2.5 miles)
• Regency Community Park (3.4 miles)
• Sutter's Landing Park (4 miles)
• Freedom Park (4.1 miles)
• Sutter's Landing Dog Park (4.2 miles)
• McKinley Park (4.7 miles)
• Riverfront Promenade (4.7 miles)

Hospitals

• Greater Sacramento Surgery Center (2.6 miles)

Theaters

• Regal Natomas Marketplace Screenx, 4Dx & RPX (2.7 miles)
• Country Club Cinema (4.7 miles)

Transportation

• Amtrak Sacramento Valley Station (4.9 miles)

Places of Worship

• St Francis of Assisi (5 miles)