Windsor Care Center Of Sacramento

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  • Interior

    A well-lit dining area with tables and chairs arranged on a hardwood floor.
  • Outdoors

    A diverse team gathered outdoors for a group photo, showcasing unity and professionalism.
  • Decor

    A cozy dining area featuring modern furnishings and ample natural light.
  • Building

    A vibrant mural depicting classic cars in a spacious interior setting.
  • Trees

    A tranquil outdoor seating area featuring concrete benches and umbrellas, surrounded by greenery.
  • Dining

    A cozy and modern dining area featuring tables and chairs arranged for a pleasant eating experience.
  • Outdoor Seating

    A vibrant community space featuring colorful murals and benches for relaxation.
  • Exercise Equipment

    A well-equipped physical therapy room featuring exercise machines, stairs, and parallel bars.
  • Gym

    A rehabilitation room equipped with balance bars and exercise machines, designed for physical therapy sessions.
  • Fitness

    A well-equipped rehabilitation center featuring exercise machines and a walking ramp.
  • Rehabilitation

    A physical therapy room equipped with parallel bars and exercise machines aimed at rehabilitation.

Windsor Care Center Of Sacramento

501 Jessie Avenue, Sacramento, CA 95838

For more information about senior living options: (844) 490-3973

2.1 from 10 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Windsor Care Center are seen interacting with the residents, especially during emergencies.
  • pro Some family members report that their loved ones receive good care, including clean clothing and proper nutrition.
  • pro Family members appreciate the cleanliness and presentability of their relatives during visits.
  • pro Residents participate in social activities, enjoying outdoor time and games with aides.
  • pro One reviewer expresses gratitude for the attention given to their loved one's grooming, such as having their nails painted for the holiday season.
  • pro Social Services maintains regular communication with families about the care of their loved ones, ensuring updates are provided when necessary.

Cons

  • pro The facility was understaffed and overworked, leading to inadequate care for residents, especially after insurance discharge.
  • pro Communication from the office staff and administration was terrible, with staff being evasive and non-forthcoming when questions were asked.
  • pro Residents were released without proper support or follow-up care from Windsor, raising concerns about their safety and well-being.
  • pro The facility appeared dirty and crowded, reminiscent of outdated asylums rather than a modern nursing home environment.
  • pro Many residents looked dehydrated, unkempt, and neglected in terms of basic hygiene and personal care.
  • pro There were frequent issues with missing clothing and possessions belonging to residents, contributing to a feeling of neglect.
  • pro Staff displayed a lack of intervention during conflicts among residents, creating an unsafe atmosphere within the facility.
  • pro Care delays were noted frequently, leading to serious health issues such as cellulitis and insufficient hydration for some residents.
  • pro The overall experience at Windsor was described as below par by multiple families who felt emotional distress during visits due to apparent neglect in care quality.

Review

Windsor Care Center in Sacramento has garnered a wide range of reviews from families and loved ones of residents, showing a stark contrast between positive experiences and grave concerns about the facility's overall quality of care. Many reviewers express deep dissatisfaction with the standard of service provided to their family members, particularly regarding staffing levels, communication, and adherence to basic health and safety standards.

Several reviewers recounted experiences that highlighted a troubling lack of attention to care once insurance coverage had ended. One family's account detailed how their mother initially received reasonable care during her rehabilitation after breaking her hip. However, following the notification of discharge by the insurance provider, they observed a significant decline in the quality of service provided. After being sent home under questionable conditions, the mother fell ill again and was readmitted to the hospital shortly thereafter, leading relatives to question whether adequate support systems were in place for residents upon discharge.

Complaints echoed throughout various narratives regarding poor communication from staff and administration at Windsor Care Center. Reviewers described feeling frustrated as they encountered difficulties getting straightforward answers to their inquiries. This disorganization reportedly extended beyond just answers; there was an alarming absence of proper documentation when residents were discharged to lower levels of care. Many lamented that upon release, residents did not have sufficient support or assistance tailored for their individual needs—a clear violation of expected caregiving protocols. Such inadequacies left families feeling abandoned and anxious about their loved ones' welfare.

Concerns about hygiene and upkeep within Windsor’s facilities were also prevalent among visitors. Some individuals pointed out that parts of the building appeared dirty or outdated, with shared rooms inadequate for ensuring privacy or comfort—often likening it to horror stories from old institutions rather than a modern nursing home experience. Families expressed dismay over unsanitary conditions reported on-site, including human feces in outdoor areas and instances where residents were found unkempt or appearing dehydrated. The emotional weight was palpable as families witnessed distressing interactions among residents who seemed lost or agitated without intervention from caregivers.

On a contrasting note, not all perspectives painted Windsor Care Center negatively; some individuals shared more positive experiences highlighting dedicated staff members who genuinely engaged with residents. For instance, one reviewer noted consistent interaction between staff and their loved ones during social activities despite acknowledging that it is an older facility lacking modern amenities such as televisions in resident rooms—though there are communal entertainment options available in shared dining areas.

However, even these relatively favorable accounts acknowledged imperfections at Windsor: missing clothing items belonging to residents became common occurrences alongside claims about delays in necessary medical interventions for serious health concerns such as infections or dehydration—prompting profound worries about resident safety overall.

Despite mixed reviews reflecting varied experiences based on individual circumstances at Windsor Care Center—it's undeniable that numerous families confronted significant challenges related both directly and indirectly concerning quality care provision while navigating essential healthcare decisions for their loved ones facing cognitive decline or rehabilitative needs. Such persistent issues have led several individuals to file formal complaints with regulatory authorities like the Department of Health Services—a recognition that those responsible must do better if vulnerable populations are going to receive dignified treatment aligned with accepted medical standards deserving every patient placed under custodial care environments across our communities today.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Sacramento International (8 miles away) Sacramento International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Windsor Care Center Of Sacramento in Sacramento, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can get their hair done, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to use.

For dining, there is a spacious dining room with restaurant-style dining, where delicious meals are prepared and served to meet special dietary restrictions. Housekeeping services are provided to maintain cleanliness and hygiene throughout the community. Fully furnished rooms with private bathrooms offer a comfortable living space for residents.

Residents can engage in various activities within the community, such as using the fitness room or gaming room, enjoying the outdoor space or garden, or spending time in the small library. Planned day trips and resident-run activities are organized to keep residents socially active and engaged.

The care services at Windsor Care Center Of Sacramento include 24-hour call system and supervision to ensure round-the-clock assistance whenever needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications.

The community caters to residents with special dietary needs such as diabetes diet or special dietary restrictions. Transportation arrangements are made both non-medical purposes as well as for doctor's appointments.

Nearby amenities include numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. These convenient options allow residents easy access to various services outside the community.

Overall, Windsor Care Center Of Sacramento provides a comfortable and supportive environment where residents receive personalized care while enjoying a range of amenities and engaging in fulfilling activities.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.2 miles)
  • Walgreens (2.3 miles)
  • Walmart Pharmacy (2.9 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.4 miles)
  • Kaiser Pharmacy (3.5 miles)

Cafes

  • Dutch Bros Coffee (1.2 miles)
  • Starbucks (3 miles)
  • Dutch Bros Coffee (4.4 miles)
  • Milka Coffee Roasters (4.6 miles)
  • Temple (4.9 miles)
  • Temple Coffee Roasters (5 miles)
  • Starbucks (5 miles)

Physicians

  • Shahid Nadeem, DHMS - Natomas Homeopathic Clinic (1.3 miles)
  • Tak Andrew J MD (3.1 miles)
  • Sacramento Ear Nose & Throat (3.1 miles)
  • Sacramento Eye Consultants (3.2 miles)
  • Eye Designs Optometry - Arden (3.3 miles)
  • Alocozy, M Nadir MD: M Nadir Alocozy, MD (4.5 miles)
  • Dermatology Consultants of Sacramento (4.9 miles)

Restaurants

  • McDonald's (1.3 miles)
  • The Waffle Experience (2.7 miles)
  • Villa Fat Cuisine (2.7 miles)
  • In-N-Out Burger (2.8 miles)
  • McDonald's (2.9 miles)
  • Taqueria Rincon Alteno (3.1 miles)
  • In-N-Out Burger (3.7 miles)

Parks

  • Rio Linda Central Park (2.5 miles)
  • Regency Community Park (3.4 miles)
  • Sutter's Landing Park (4 miles)
  • Freedom Park (4.1 miles)
  • Sutter's Landing Dog Park (4.2 miles)
  • McKinley Park (4.7 miles)
  • Riverfront Promenade (4.7 miles)

Hospitals

  • Greater Sacramento Surgery Center (2.6 miles)

Theaters

  • Regal Natomas Marketplace Screenx, 4Dx & RPX (2.7 miles)
  • Country Club Cinema (4.7 miles)

Transportation

  • Amtrak Sacramento Valley Station (4.9 miles)

Places of Worship

  • St Francis of Assisi (5 miles)

Frequently Asked Questions

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