Roseville Point Health & Wellness Center
Save600 Sunrise Avenue, Roseville, CA 95661
For more information about senior living options: (844) 490-3973
The collection of reviews paints a facility that elicits very mixed experiences. On the one hand, several families and patients speak of a highly dedicated team, strong communication, and tangible improvements in health and daily functioning. On the other hand, a substantial number of reviews raise serious red flags about cleanliness, staffing, responsiveness, and overall quality of care. Taken together, the messages are both hopeful and alarming, depending on who you talk to and when.
A prominent thread among the praise is the perception of genuine care and commitment from individual team members. Reviewers repeatedly highlight specific people by name for their roles in supporting patients and families. Names that come up with recurring appreciation include MAIA, RICHMOND, SUZETTE, JENNY LIN, and SHEILA, all described as helpful, communicative, and dedicated to patient well-being. One reviewer noted that their father's overall health improved substantially after care there, becoming stronger and walking better than at admission, thanks to the staff's efforts and to the social worker Richmond, who was "always available to answer our questions and concerns and going the extra mile" to arrange proper resources and transitions after SNF. Other testimonials point to a helpful and responsive social worker, a strong rehabilitation team, and staff who made daily activities engaging and comforting for residents. The atmosphere in some testimonials is described as cheerful, with a vibe that feels better than at other facilities, and with staff who are patient and attentive to individual needs. In several cases, families specifically praise the social worker and rehab/nursing staff for making visits meaningful, offering reassurance, and helping patients participate in programs designed to keep them engaged.
There are also explicit statements about clinical improvements and positive patient outcomes. A number of reviewers describe patients becoming stronger, more mobile, and more engaged in activities, with families expressing relief that their loved ones are receiving attentive care. Some reviews mention successful introductions to the facility's routines and to daily rehabilitative programs, as well as appreciation for clean facilities, friendly intake processes, and a sense that the residents are being treated with dignity and respect. In shorter form: for some people, this is a place where timely care, good communication, and supportive staff translate into real-world gains in function and mood.
Yet the same corpus contains strong and repeated warnings. Several reviewers characterize the facility as dirty and unsafe, with harsh language about cleanliness, infestation issues, and the overall physical condition. Claims include roaches and mice in the kitchen, rooms described as dirty, and a sense that conditions are not sanitary or adequately maintained. A recurring concern is insufficient staffing, leading to slow response times, missed calls, and delays in helping patients with basic needs like using the bathroom or changing a diaper. Some reviewers allege that patients are left waiting for long periods after calling for help, and that critical tasks such as medication administration or fluid removal were mishandled or delayed. The fear of harm extends to broader accusations about patient safety, including reports of patients not receiving timely medical attention, and assertions that certain individuals were not protected or were inadequately supervised.
Communication problems appear frequently in the negative narratives. Several families describe poor communication with either the nursing staff or administration, including families feeling left out of decisions, or unclear explanations about medical plans and changes in treatment. A number of accounts express frustration with systems around hospice referrals, insurance explanations, and documentation, with some families feeling pressured to sign papers for hospice or to assume responsibility for care decisions outside their comfort zone. In at least one account, a family alleges HIPAA violations and a sense that staff were discussing patients publicly or inappropriately outside secure spaces. The volumes and intensity of these claims vary, but the commonality is a perceived breakdown in clear, respectful, and timely communication.
Some reviews are especially critical of management practices and culture, with harsh language and strong objections about how patients are treated and who is in charge. A few posts use extreme language to argue that the facility should be shut down or remodeled entirely, while others describe internal conflicts, language barriers, and perceptions of nepotism or organizational dysfunction. There are also vivid anecdotes about specific incidents - such as situations where patients reportedly choked or required urgent respiratory support, and reviewers who felt that help did not arrive promptly. These stories contribute to a perception that, for some families, the experience is characterized by fear and frustration rather than safety and trust.
Despite the breadth of concerns, the overall picture does not fit a single stereotype. Some reviewers insist that the facility has "a better vibe" than others, with a friendly staff, clean surroundings, and meaningful engagement for residents. A number of people emphasize personal connections with particular caregivers who provided consistent, compassionate care and helped their loved ones feel more comfortable. Even within the same facility, experiences diverge dramatically: one family may describe outstanding interpersonal care and noticeable improvements in a relative's condition, while another family may recount hours of waiting, unanswered questions, or unsatisfactory responses to urgent needs.
In sum, the reviews reflect a spectrum of experiences. There are heartfelt stories of improvement, trust, and attentive, compassionate care delivered by individual staff members who are praised for their dedication and responsiveness. There are also serious, repeatedly voiced concerns about cleanliness, safety, staffing levels, responsiveness, and communication - issues that, for some families, significantly undermine confidence in the facility. For anyone considering care here, the takeaway is clear: there is potential for very positive outcomes and very high-quality interactions, but there are equally serious risks and experiences that demand careful, proactive evaluation - tours, direct conversations with administrators and front-line staff, clear questions about staffing ratios and care plans, and a close look at how concerns are addressed and resolved.
Roseville Point Health & Wellness Center in Roseville, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, hospitals, transportation options and theaters.
The community boasts an array of amenities designed to enhance the quality of life for residents. They can enjoy regular visits to the on-site beauty salon or relax while watching their favorite shows on cable or satellite TV in their fully furnished private rooms. Community operated transportation is available for outings and appointments, and there is also a computer center with Wi-Fi/high-speed internet access.
Residents have access to delicious chef-prepared meals served in a restaurant-style dining room, accommodating special dietary restrictions if needed. For those who prefer self-catering, there is a kitchenette available. Housekeeping services ensure clean and tidy living spaces, while move-in coordination helps make transitioning into the community seamless.
A variety of recreational options are provided to keep residents engaged and entertained. The fitness room promotes physical wellness through exercise programs, and the gaming room offers opportunities for socializing and friendly competition. Outdoor spaces such as gardens provide relaxation and fresh air. A small library caters to book lovers, while planned day trips and resident-run activities ensure a vibrant social calendar.
The 24-hour call system ensures that assistance is readily available whenever needed. Trained staff are on hand around-the-clock for supervision and to provide support with activities of daily living such as bathing and dressing. Assistance with transfers ensures safety during mobility.
Care services at Roseville Point include medication management, diabetes diet management, meal preparation according to individual needs, and mental wellness programs for emotional well-being. Transportation arrangements can be made both for non-medical purposes as well as taking residents to doctor's appointments.
Overall, Roseville Point Health & Wellness Center offers an exceptional level of care in a beautiful and convenient location, providing all the necessary amenities and services to ensure a comfortable and fulfilling assisted living experience.
This part of Roseville, California, offers a convenient and comfortable location for potential senior living. With multiple pharmacies such as Rite Aid, Safeway Food & Drug, and Kaiser Pharmacy within close proximity, access to medications and healthcare services is easily accessible. There are also various dining options nearby including Umi Sushi, Nixtaco, and Roundhouse Deli for convenient meal choices. Additionally, there are reputable physicians in the area like Mary Jammal MD and Sutter Medical Group Offices for quality healthcare services. For leisure activities, parks like Maidu Regional Park and Harry Crabb Park provide opportunities for outdoor recreation. The presence of transportation options like Roseville Amtrak ensures ease of travel around the area. In terms of medical facilities, there are hospitals such as Kaiser Permanente Hospital and Sutter Roseville Medical Center nearby for peace of mind in case of medical emergencies. Overall, this part of Roseville offers a well-rounded and convenient environment for senior living.
Roseville Point Health & Wellness Center is located at 600 Sunrise Avenue, Roseville, CA 95661 in Placer County, California
Roseville Point Health & Wellness Center on seniors.fyi includes 6 photos including images showing interior, decor, bathroom, living room, artwork, gym, exercise equipment, exercise room, and more.
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