Palm Terrace Care Center

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  • Interior

    A well-lit reception area with a front desk and seating, leading to an entrance.

  • Outdoors

    A scenic view of a house with a landscaped garden, featuring a curving pathway and white fence.

  • Building

    A one-story building with a tree and landscaped garden in front.

  • Bedroom

    A hospital room with a bed, overbed table, television, and flower arrangement.

  • Trees

    A scenic outdoor patio with tables and chairs under a bright, sunny sky.

  • Artwork

    A cozy lobby area with a reception desk, seating, and artwork on the walls.

  • Outdoor

    Entrance sign for Palm Terrace Care Center surrounded by greenery.

Palm Terrace Care Center in Riverside, CA

11162 Palm Terrace Lane, Riverside, CA 92505

For more information about senior living options: (844) 490-3973

4 from 53 reviews
5 stars
36
4 stars
4
3 stars
2
2 stars
1
1 stars
10

Skilled Nursing Facility

Overall Review of Palm Terrace Care Center

Pros

  • pro Palm Terrace is a wonderful, pleasant facility.
  • pro The staff care deeply for their patients and deserve a 10.
  • pro The Palm Terrace team is impressive and passionate about quality care.
  • pro The rehab team instructs and encourages patients with care and encouragement.
  • pro Nurses take time to answer questions with a smile and keep families informed.
  • pro Palm Terrace exceeds expectations with its skilled, professional staff.
  • pro The facility feels like a cozy, loving home, not just a building for business.
  • pro The staff are courteous, professional, and consistently attentive to patients and families.
  • pro The care provided helps patients feel better and regain their abilities.
  • pro The grounds and facilities are immaculate, with beautiful views.

Cons

  • pro The facility was not very clean, the staff were rude, the food was horrible, and the rooms were dirty.
  • pro Staff were not attentive and even raised their voices at residents, with clothing and belongings missing and little assistance to sit with others or go to the patio.
  • pro Night nurses reportedly did not respond promptly to call lights within the promised three-minute timeframe.
  • pro There were allegations that staff stole residents' food and other belongings, including shoes and blankets.
  • pro A reviewer claimed that a resident left Palm Terrace with two broken legs and never walked again.
  • pro A reviewer criticized the facility for poor communication and failure to follow up or provide updates.
  • pro At least one reviewer said they would not recommend the facility, stating they wouldn't even send a dog there.

Review

Palm Terrace Care Center in Riverside is best suited for families seeking aggressive rehab and deeply engaged, compassionate nursing care in a home-like setting. It shines for short-term recovery after surgery, stroke, or significant mobility loss, where the rehabilitation team - PT, OT, and speech - consistently demonstrates momentum, and where social work and admissions staff coordinate discharge planning with families. For caregivers who want to feel involved and welcomed, the facility's atmosphere, outdoor spaces, and a dining environment that supports family meals contribute to a recovery culture that can make a difficult process feel collaborative rather than transactional.

Those weighing alternatives should consider options if prioritizing pristine interiors, ultra-consistent call-light responsiveness, or highly uniform long-term care for complex, chronic needs is nonnegotiable. Some reviews flag concerns about occasional gaps in CNA coverage or slower call-light responses; others point to older infrastructure or rooms that feel crowded in multi-bed configurations. For families seeking a facility with the newest layouts and minimal environmental maintenance worries, or for residents requiring very specialized, around-the-clock supervision, Palm Terrace may not align with every expectation. In those cases, it is prudent to explore facilities with stronger emphasis on long-term security, modernized rooms, and more predictable staffing models.

The strongest positives center on high-quality clinical care and a demonstrated commitment to patient progress. Families repeatedly praise skilled nursing and a rehabilitative staff that treats residents with respect, patience, and real clinical know-how. Therapists frequently move patients toward meaningful mobility gains, sometimes in a matter of weeks, and social workers help families secure needed services and post-discharge supports. Cleanliness and upkeep receive frequent commendations, with visitors noting well-kept common areas, attractive outdoor spaces, and a dining environment that supports social interaction and family involvement. When care hinges on coordinated rehab and attentive nursing, Palm Terrace consistently delivers.

Yet there are persistent caveats that families should weigh carefully. A portion of reviews report concerns about call-button responsiveness and CNA availability, suggesting that some shifts are not as fully staffed as desired. Several comments highlight infrastructure issues - rooms that are not perfectly suited to wheelchair access, older interior finishes, and occasional maintenance needs like leaks or upgrades - that can affect comfort for long stays. There are also a few highly negative accounts alleging mishandling, safety lapses, or miscommunication, underscoring that experiences can diverge sharply based on shift coverage, individual staff, and management responsiveness. These outliers deserve serious consideration and should be explored directly in conversations with the facility.

Despite the spectrum of experiences, the core value proposition remains clear: Palm Terrace often delivers substantial rehabilitation outcomes within a supportive, family-inclusive environment. For families whose primary goal is functional recovery and return to independence, the combination of capable therapists, attentive nurses, and active discharge planning can offset occasional operational hiccups. The facility's strengths - in patient progress, staff dedication, and a welcoming atmosphere - create a compelling case for choosing Palm Terrace when rehab success and relational care matter most. Prospective residents should pair this with a candid assessment of room type, staffing patterns on preferred shifts, and the facility's current maintenance plans to ensure alignment with personal priorities and expectations.

In closing, families should approach Palm Terrace as a facility with proven rehab strength and a culture of care that many residents and families deeply value, while remaining vigilant about staffing consistency, environmental specifics, and safety history. The prudent path is to tour with a checklist focused on call-light reliability, CNA coverage during peak hours, room configuration suitability, and the clarity of discharge planning. If rehabilitation momentum, genuine staff warmth, and an engaging, homey setting align with the resident's needs, Palm Terrace offers a confident, action-ready option. If deeper guarantees around ad hoc staffing, modernized interiors, or stringent long-term safety are non-negotiable, alternatives warrant serious evaluation.

Features

Housing

  • 75 resident community capacity 75 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (10 miles away) Ontario International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Palm Terrace Care Center in Riverside, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The community boasts a beauty salon, cable or satellite TV, a community-operated transportation service, and a computer center for residents to stay connected.

Residents can enjoy their meals in the dining room with restaurant-style dining options or prepare their own meals in the kitchenette provided in their fully furnished living spaces. Housekeeping services ensure that the living areas are kept clean and comfortable. Outdoor spaces such as gardens provide an opportunity for residents to relax and enjoy nature.

Various recreational activities are available for residents' enjoyment, including a gaming room, small library, and scheduled daily activities. The fitness room and wellness center allow residents to maintain an active lifestyle and mental wellness programs are also offered. Wi-Fi/high-speed internet access is provided throughout the community.

The care services at Palm Terrace Care Center include 24-hour call system and supervision to ensure resident safety. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is provided along with special dietary restrictions to accommodate different nutritional needs.

Transportation arrangements are available for non-medical purposes as well as transportation to doctors appointments. The community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.

Overall, Palm Terrace Care Center provides a high level of care and comfort for its residents while also offering a variety of amenities and activities to enhance their quality of life.

Nearby Places of Interest

Pharmacies

  • V 215 (1.2 miles)
  • Tap Pharmacy (2.1 miles)
  • Walgreens (2.6 miles)
  • Rite Aid (2.6 miles)
  • CVS Pharmacy (2.9 miles)
  • Rite Aid (3 miles)
  • CVS Pharmacy (4.3 miles)

Physicians

  • Riverside Family Physicians (2.2 miles)
  • West Dermatology Riverside (2.2 miles)
  • Asthma & Allergy Medical Group (2.5 miles)
  • Li Doris MD Mission Surgical Clinic (2.7 miles)
  • Renaissance Radiology Medical Group (3.5 miles)
  • Jeffrey M Deledonne Dr DDS (5.1 miles)
  • Jurupa Family Health Center (5.4 miles)

Restaurants

  • Yard House (2.8 miles)
  • Taqueria 2 Potrillos (2.8 miles)
  • The Cheesecake Factory (3 miles)
  • TGI Friday's (3.1 miles)
  • Brandon's Diner (3.2 miles)
  • Norco's Best Burgers (3.5 miles)
  • Lazy Dog Restaurant & Bar (3.6 miles)

Hospitals

  • Molina Medical Center (2.8 miles)
  • Windsor Cypress Gardens Healthcare (2.9 miles)
  • Parkview Community Hospital Medical Center (3.4 miles)
  • Riverside Center (6.2 miles)
  • Vista Cove Care Center At Corona (7.2 miles)
  • Empire Imaging (7.3 miles)

Theaters

  • AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (2.8 miles)
  • Regal Riverside Plaza (6.4 miles)
  • Regal Edwards Corona Crossings & RPX (7.8 miles)

Parks

  • Eastvale Community Park (3.8 miles)
  • River Walk Park (4.6 miles)
  • Vernola Family Park (4.6 miles)
  • Deer Creek Park (6 miles)
  • Mount Rubidoux (6.9 miles)
  • Andulka Park (8.8 miles)

Cafes

  • Wanda's Cafe (4.1 miles)
  • Panera Bread (4.2 miles)
  • Dutch Bros Coffee (5.1 miles)
  • Starbucks (7.4 miles)
  • Starbucks (8.1 miles)

Places of Worship

  • Riverside Community Church (5.4 miles)

Transportation

  • Chino Airport (CNO) (9 miles)

Frequently Asked Questions

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