Palm Terrace Care Center

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  • Interior

    A well-lit reception area with a front desk and seating, leading to an entrance.
  • Outdoors

    A scenic view of a house with a landscaped garden, featuring a curving pathway and white fence.
  • Building

    A one-story building with a tree and landscaped garden in front.
  • Bedroom

    A hospital room with a bed, overbed table, television, and flower arrangement.
  • Trees

    A scenic outdoor patio with tables and chairs under a bright, sunny sky.
  • Artwork

    A cozy lobby area with a reception desk, seating, and artwork on the walls.
  • Outdoor

    Entrance sign for Palm Terrace Care Center surrounded by greenery.

Palm Terrace Care Center

11162 Palm Terrace Lane, Riverside, CA 92505

For more information about senior living options: (844) 490-3973

3.2 from 6 reviews
5 stars
1
4 stars
3
3 stars
0
2 stars
0
1 stars
2

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Palm Terrace Care Center is described as wonderful, kind, and helpful by multiple reviewers.
  • pro Residents appreciate the excellent physical therapy and rehabilitation services offered at the facility.
  • pro The dining area is noted to be large and inviting, with several reviewers stating that the food is good or excellent compared to other facilities.
  • pro Common areas, including an outdoor terrace and patio, provide beautiful scenery for residents to enjoy.
  • pro Many activities are organized daily, such as church services, bingo, and movie days, creating a positive and engaging atmosphere for residents.
  • pro Accommodations in some rooms are described as spacious and comfortable.
  • pro Some families express their satisfaction with the care their loved ones receive, highlighting effective communication from the administrator and social services staff.

Cons

  • pro The facility was not very clean, and the nursing staff was rude and unkind.
  • pro Residents often experienced long wait times when calling for assistance, indicating a lack of attentiveness from the staff.
  • pro Clothing items frequently went missing, and residents were sometimes dressed in others' clothes.
  • pro My sister was kept sedated unnecessarily, leading to her inability to hold a conversation or express her needs.
  • pro The facility neglected to properly evaluate dietary needs, resulting in significant weight loss for residents.
  • pro Staff did not effectively communicate or follow through with care plans, demonstrating a lack of consideration for patient well-being.
  • pro Accommodations were cramped and caused disturbances due to the high number of residents sharing small rooms.
  • pro The environment lacked engaging social activities for residents, leading to feelings of isolation.

Review

Palms Terrace Care Center: A Mixed Bag of Experiences

Palm Terrace Care Center has garnered a wide range of reviews from families and patients who have experienced its services. The facility is designed to cater to both short-term rehabilitation needs and long-term care, but opinions on the level of care and overall environment vary significantly. Some individuals praise the compassionate staff and positive atmosphere, while others raise serious concerns about cleanliness, attentiveness, and treatment quality.

Numerous reviewers commend the kindness and helpfulness of Palm Terrace's staff. Many families appreciate the dedication shown by physical therapists, describing them as “out of this world.” They mention that their loved ones are receiving excellent physical therapy that aids in recovery after surgery or illness. Activities such as church services, bingo games, and movie days contribute to an uplifting atmosphere within the facility. Additionally, many reviewers note that the common areas are spacious and pleasant, with beautiful outdoor terraces for residents to enjoy.

While some experiences have been largely positive, there are stark contrasts noted by others regarding the cleanliness and general upkeep of Palm Terrace. One review paints a grim picture of the facility’s hygiene standards, mentioning constant cold temperatures in rooms and dirty conditions that left much to be desired. Complaints also reflect on an apparent lack of responsiveness from nursing staff when patients required assistance. Instances where certain requests for help were met with indifference or rudeness were pointed out as particularly troubling.

Food quality at Palm Terrace received mixed reviews as well. Some visitors described meals as being quite good compared to other facilities; larger dining areas allow families to share meals together comfortably. However, significant complaints arose concerning nutritional care for residents needing specialized diets. In one account involving a resident who had lost considerable weight due to difficulties swallowing food properly, attempts to engage dietary departments for evaluations proved unfruitful. This raises further concern about how individual health needs are monitored or addressed at Palm Terrace.

In terms of patient care management and communication with families, there appears to be significant room for improvement based on several accounts. One family member expressed frustration over policies affecting patient transfers that seemed careless regarding their loved one's well-being; this led them to describe instances where necessary steps were not taken adequately when transitioning residents out of the facility.

Despite these critical reviews highlighting potential deficiencies in employee conduct or attention received by residents at times, others regard Palm Terrace favorably for its supportive environment designed around rehabilitation goals—caring enough so patients can recover from surgeries or illnesses effectively while ensuring their dignity remains intact during this vulnerable phase in life. Given its mixed bag reputation filled with variable experience levels at different operational facets — from staff interaction to environmental conditions — prospective patients seeking respite care will need thorough consideration guided by firsthand accounts before deciding if Palm Terrace meets their expectations regarding eldercare needs.

Features

Housing

  • 75 resident community capacity 75 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (10 miles away) Ontario International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Palm Terrace Care Center in Riverside, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The community boasts a beauty salon, cable or satellite TV, a community-operated transportation service, and a computer center for residents to stay connected.

Residents can enjoy their meals in the dining room with restaurant-style dining options or prepare their own meals in the kitchenette provided in their fully furnished living spaces. Housekeeping services ensure that the living areas are kept clean and comfortable. Outdoor spaces such as gardens provide an opportunity for residents to relax and enjoy nature.

Various recreational activities are available for residents' enjoyment, including a gaming room, small library, and scheduled daily activities. The fitness room and wellness center allow residents to maintain an active lifestyle and mental wellness programs are also offered. Wi-Fi/high-speed internet access is provided throughout the community.

The care services at Palm Terrace Care Center include 24-hour call system and supervision to ensure resident safety. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is provided along with special dietary restrictions to accommodate different nutritional needs.

Transportation arrangements are available for non-medical purposes as well as transportation to doctors appointments. The community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.

Overall, Palm Terrace Care Center provides a high level of care and comfort for its residents while also offering a variety of amenities and activities to enhance their quality of life.

Nearby Places of Interest

Pharmacies

  • V 215 (1.2 miles)
  • Tap Pharmacy (2.1 miles)
  • Walgreens (2.6 miles)
  • Rite Aid (2.6 miles)
  • CVS Pharmacy (2.9 miles)
  • Rite Aid (3 miles)
  • CVS Pharmacy (4.3 miles)

Physicians

  • Riverside Family Physicians (2.2 miles)
  • West Dermatology Riverside (2.2 miles)
  • Asthma & Allergy Medical Group (2.5 miles)
  • Li Doris MD Mission Surgical Clinic (2.7 miles)
  • Renaissance Radiology Medical Group (3.5 miles)
  • Jeffrey M Deledonne Dr DDS (5.1 miles)
  • Jurupa Family Health Center (5.4 miles)

Restaurants

  • Yard House (2.8 miles)
  • Taqueria 2 Potrillos (2.8 miles)
  • The Cheesecake Factory (3 miles)
  • TGI Friday's (3.1 miles)
  • Brandon's Diner (3.2 miles)
  • Norco's Best Burgers (3.5 miles)
  • Lazy Dog Restaurant & Bar (3.6 miles)

Hospitals

  • Molina Medical Center (2.8 miles)
  • Windsor Cypress Gardens Healthcare (2.9 miles)
  • Parkview Community Hospital Medical Center (3.4 miles)
  • Riverside Center (6.2 miles)
  • Vista Cove Care Center At Corona (7.2 miles)
  • Empire Imaging (7.3 miles)

Theaters

  • AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (2.8 miles)
  • Regal Riverside Plaza (6.4 miles)
  • Regal Edwards Corona Crossings & RPX (7.8 miles)

Parks

  • Eastvale Community Park (3.8 miles)
  • River Walk Park (4.6 miles)
  • Vernola Family Park (4.6 miles)
  • Deer Creek Park (6 miles)
  • Mount Rubidoux (6.9 miles)
  • Andulka Park (8.8 miles)

Cafes

  • Wanda's Cafe (4.1 miles)
  • Panera Bread (4.2 miles)
  • Dutch Bros Coffee (5.1 miles)
  • Starbucks (7.4 miles)
  • Starbucks (8.1 miles)

Places of Worship

  • Riverside Community Church (5.4 miles)

Transportation

  • Chino Airport (CNO) (9 miles)

Frequently Asked Questions

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