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3.9 from 56 reviews
5 stars
36
4 stars
5
3 stars
2
2 stars
1
1 stars
12
Overall Review of Palm Terrace Care Center
common28 reviews mention this
Care team is frequently praised
Residents and families repeatedly describe kind, professional staff.
Across many reviews, families highlight nurses, CNAs, and rehab staff as attentive and professional. Several reviewers say communication with the care team made a difference during recovery and transitions. A few negative reviews dispute medical needs being met or accuse misconduct, but most feedback emphasizes compassion and responsiveness.
differentiator12 reviews mention this
Rehabilitation therapy drives progress
Physical and occupational therapy are a major reason families recommend Palm Terrace.
Many reviews focus on therapy outcomes, including improvements in mobility after stroke, surgery, or falls. Residents and families also mention support from speech or occupational therapy as part of the rehab experience. The community’s skilled nursing and daily assistance services align with the rehab emphasis reviewers describe.
caveat6 reviews mention this
Dining quality is a mixed picture
Dining gets both praise for quality and complaints about specific issues.
Some reviewers say the food is cooked on-site and tastes excellent, and they recommend the dining experience. Others describe problems like cold food, poor temperature, or missing items, including an accusation that food was stolen. The community offers restaurant-style dining and supports special diets, which fits with both the praise and the diet-related expectations described by families.
common10 reviews mention this
Facility cleanliness and upkeep stand out
Residents commonly mention the building is clean and well kept.
Several reviews say the facility is spotless, does not smell, and is kept clean inside and out. Families also describe well-maintained grounds and outdoor areas where residents can spend time. A smaller number of reviews contradict this, citing dirty rooms or cleanliness concerns.
caveat3 reviews mention this
Call light response is a concern
Some reviewers report delays when calling for assistance.
A few reviews describe situations where call buttons were not answered promptly, including at night. One reviewer also mentions needing more help with staffing or organization so care happens on schedule. These concerns appear alongside otherwise positive feedback about daily assistance and supervision.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
75 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Ontario International (10 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
V 215 (1.2 miles)
Tap Pharmacy (2.1 miles)
Walgreens (2.6 miles)
Rite Aid (2.6 miles)
CVS Pharmacy (2.9 miles)
Rite Aid (3 miles)
CVS Pharmacy (4.3 miles)
Physicians
Riverside Family Physicians (2.2 miles)
West Dermatology Riverside (2.2 miles)
Asthma & Allergy Medical Group (2.5 miles)
Li Doris MD Mission Surgical Clinic (2.7 miles)
Renaissance Radiology Medical Group (3.5 miles)
Jeffrey M Deledonne Dr DDS (5.1 miles)
Jurupa Family Health Center (5.4 miles)
Restaurants
Yard House (2.8 miles)
Taqueria 2 Potrillos (2.8 miles)
The Cheesecake Factory (3 miles)
TGI Friday's (3.1 miles)
Brandon's Diner (3.2 miles)
Norco's Best Burgers (3.5 miles)
Lazy Dog Restaurant & Bar (3.6 miles)
Hospitals
Molina Medical Center (2.8 miles)
Windsor Cypress Gardens Healthcare (2.9 miles)
Parkview Community Hospital Medical Center (3.4 miles)
Riverside Center (6.2 miles)
Vista Cove Care Center At Corona (7.2 miles)
Empire Imaging (7.3 miles)
Theaters
AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (2.8 miles)
Palm Terrace Care Center on seniors.fyi includes 7 photos including images showing landscaping, building, lobby, waiting area, interior, pathway, healthcare, trees, and more.
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