Devonshire Oaks Nursing Center
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3635 Jefferson Avenue, Redwood City, CA 94062
For more information about senior living options: (844) 490-3973
The service at Devonshire Oaks is excellent. The food is good. The staff are friendly and efficient. Physical therapy is very helpful. The activities are fun. The facility feels like a five-star hotel. The nurses are polite and always carry a smile. Housekeeping and maintenance are awesome. The activity department provides many engaging materials and activities. The residents are nice. The staff truly care for their patients. The social worker Olga is amazing and competent.
The facility was extremely cold with inadequate heat and only thin blankets provided. Basic items on arrival (fresh fruit, personal hygiene supplies) were missing, and medication could be delayed. The staffing ratio was 1 staff for 12 patients, and the PT staff did not teach or coach patients. The bathroom was shared by four people, making it difficult for high-risk patients. There was a patient medication mix-up and disclosure of protected health information, deemed unsafe. The administrator and director of nursing were described as lacking compassion and professionalism. Overall, the facility was rated as very poor in quality of service and not recommended.Devonshire Oaks Nursing Center in Redwood City, CA is described by a broad chorus of voices as a place with many bright spots and, for some, significant concerns. Across several reviews, the service level is praised as excellent, the food is consistently good, and the people who work there are commonly described as friendly, caring, and upbeat. In particular, readers repeatedly note effective therapy services, engaging activities, and an atmosphere that often feels welcoming and supportive. Taken together, the positive threads form a strong impression of a facility that many residents and families value for the care and connection it provides.
One resident, Gilbert E., recounts a deeply personal and affirmative experience that centers on family and recovery. He describes arriving for rehab only to discover that his sister - someone he hadn't seen in two years - was also admitted there. His account is filled with gratitude for the chance to be together and to participate in therapy side by side. He portrays the center as more than a medical facility, likening it to a 5-star hotel, resort, or holiday inn in terms of comfort and service. He emphasizes courteous, ever-smiling nurses, good food, and a kitchen and housekeeping staff that he finds exemplary. He also singles out the activity department as lively and well-stocked with materials, suggesting that the overall experience blends professional care with a sense of warmth and hospitality. For Gilbert, the place blends medical support with a strong sense of family-like care, and he ends with a hopeful recommendation.
There are several references to consistently positive experiences with therapy and daily routines. A recurring theme is that physical therapy is helpful and delivered with high spirits, and that the activities are enjoyable and a meaningful way to spend time. The sentiment in these accounts is that the staff's attitude - polite, diligent, and engaged - contributes significantly to the residents' sense of well-being. The sense across these reviews is that Devonshire Oaks can be a place where people feel respected, supported, and motivated to participate in their own care.
But the picture is not uniformly rosy. A separate account from early 2023 paints a starkly different experience: a facility that was, at least during a long cold spell from January through April, inadequately heated. The writer describes a chilly environment with temperatures around 60 degrees, a sense that heat was insufficient, and a reliance on worn blankets rather than real warmth. Food notes are negative in this account, with complaints about a lack of fresh fruit and a predominance of canned options. Personal hygiene items such as basic essentials were delayed for days after arrival, and medication administration could be slowed due to the distance to the pharmacy. The reviewer also cites a low staffing ratio (one staff member for about every twelve patients), a PT department that did not actively teach or coach patients, and a shared bathroom situation that posed practical challenges for those at higher risk or needing assistance. The family's difficulty in reaching staff through multiple phone calls is another concern raised in this part of the narrative. Despite these criticisms, the writer then contrasts with a subsequent note of gratitude, stating that after being hospitalized elsewhere (Stanford) and then being admitted to Devonshire, they experienced care that felt like love and family support, underscoring the variability of experiences within the same facility.
A distinctly negative voice appears in another review, warning readers with the headline not good and a warning to beware. The writer alleges a patient medication mix-up, disclosure of protected health information, and a claim that the environment is unsafe and not suitable for loved ones. They criticize the administrator and director of nursing for a lack of compassion and professionalism, with one specific grievance involving Rose, the administrator, who allegedly minimized errors by blaming the pharmacist rather than taking responsibility. The critique is blunt: very poor quality of service, and a strong suggestion not to entrust loved ones to this facility. This account stresses patient safety concerns and urges caution, presenting a confronting counterpoint to the more favorable experiences described elsewhere.
Yet another perspective acknowledges both the strengths and the limitations of care at Devonshire Oaks. While the exterior appearance may look clean during visits, the reviewer characterizes some staff as lukewarm and describes mixed impressions of the facility's overall culture. On the other hand, this account also highlights positive, concrete examples of compassionate care: there are dedicated professionals who genuinely look after residents. In particular, the social work team receives high praise - the social worker Olga is described as amazing in her competence and kindness. The director, Bernadette, and a staff member referred to as A Chand are commended for their roles, with the note that "actually all the caregivers were kind and considerate." The repeated emphasis here is that skilled nursing involves real people, and for some residents and families, the care and demeanor of the staff can make a substantial difference in daily life and recovery.
Taken together, the reviews portray a facility with a wide range of experiences. On the one hand, Devonshire Oaks is celebrated for excellent service, good food, friendly and professional staff, effective physical therapy, and engaging activities that help residents feel connected and uplifted. The warmth and attentiveness of many staff members - along with positive remarks about social workers, directors, and caregivers - underscore a genuine commitment to resident well-being. On the other hand, there are serious concerns raised about safety, heat and comfort, hygiene items and basic supplies at the outset of a stay, medication management, and communication with families. Some critics question management practices and accountability, while others emphasize that individual experiences can vary dramatically from one period to another or from one department to another.
For families considering Devonshire Oaks, the reviews suggest a nuanced decision. The facility appears capable of delivering meaningful therapy, compassionate social work, and a sense of family-like care in which residents feel valued and supported. Yet potential gaps in safety protocols, basic provisions, and responsiveness to concerns warrant careful inquiry. Prospective residents and their loved ones may want to verify current heat and climate control conditions, confirm the facility's medication safety processes and error reporting mechanisms, and speak directly with staff across departments about how concerns are handled. Like many long-term care settings, Devonshire Oaks seems to offer a spectrum of experiences - strong moments of care and community, alongside areas that require closer attention and ongoing improvement.
38 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (13 miles away) Metropolitan Oakland International (18 miles away) San Jose International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Devonshire Oaks Nursing Center in Redwood City, CA is an exceptional assisted living community that offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents.
Our residents can enjoy the luxury of cable or satellite TV in their fully furnished accommodations. They have access to a beautiful garden and outdoor space where they can relax and socialize with fellow residents. Our on-site dining room provides restaurant-style meals, ensuring that our residents receive delicious and nutritious food.
For those who enjoy reading, we have a small library where they can indulge in their favorite books. Residents can stay connected with friends and family through telephone and high-speed internet services. Our caring staff provides housekeeping services to maintain a clean and tidy living environment for our residents.
In terms of care services, Devonshire Oaks Nursing Center offers 24-hour supervision to ensure the safety of our residents at all times. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. We provide specialized care for individuals with diabetes through tailored meal plans. Our team also manages medication administration to ensure that each resident receives the necessary medications on time.
We prioritize the mental wellness of our residents by offering a comprehensive mental wellness program. This includes engaging activities aimed at promoting cognitive stimulation and emotional well-being.
Devonshire Oaks Nursing Center takes pride in accommodating special dietary restrictions to meet the unique needs of each resident.
Additionally, we offer a variety of activities including resident-run activities and scheduled daily activities to keep our residents engaged and entertained throughout the day.
Conveniently located near various cafes, parks, pharmacies, physicians, restaurants, and transportation options, Devonshire Oaks Nursing Center ensures that our residents have easy access to essential amenities and services.
Choose Devonshire Oaks Nursing Center in Redwood City, CA for an exceptional assisted living experience that prioritizes comfort, care, and community engagement.
This part of Redwood City, California is a bustling and convenient area with a variety of amenities nearby. For your healthcare needs, there are several pharmacies, hospitals, and physicians in close proximity, providing easy access to medical services. The abundance of parks in the area offers opportunities for outdoor recreation and relaxation. Transportation options are also readily available with a Caltrain station nearby and an airport within a short distance. Additionally, there are plenty of cafes and restaurants for dining out or enjoying a cup of coffee. If you enjoy watching movies, there are theaters within a reasonable driving distance. Overall, this area offers convenience and accessibility that could be suitable for senior living.
Devonshire Oaks Nursing Center is located at 3635 Jefferson Avenue, Redwood City, CA 94062 in San Mateo County, California
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