Red Bluff Health Care Center

Pros

• The therapy at Red Bluff Healthcare Center was really good and kept the patient clean and safe.
• The facility was clean and did not have a nursing home smell.
• Most of the nursing staff were caring and professional, providing good care to their patients.
• The patient's health needs were met and they were treated well at Red Bluff Healthcare Center.
• The staff at the facility were professional and the environment was clean and well-kept.
• Red Bluff Healthcare Center has a wonderful staff and provides good food for its residents.
• People highly recommend Red Bluff Healthcare Center because of its quality care and pleasant environment.

Cons

• The family had difficulty getting in touch with staff and receiving call backs despite multiple attempts.
• The facility initially refused to allow a visit with the patient, even after explaining COVID guidelines and facility guidelines.
• It took three visits for the family member's name to be entered on the "cleared to visit" list.
• The family did not receive a return call or a family consultation despite leaving multiple messages.
• The family felt that the facility was trying to hide something by not allowing a family consultation or providing information about the patient's treatment plan and goals.
• The facility neglected the needs of a patient, including not providing requested face towels and timely care, as well as serving cold food and neglecting feeding assistance.
• There were instances of stolen money from a patient's purse during their stay at the facility.
• There were inconsistencies and lies told by staff, such as not following through with planned activities or visits unless they were in writing.
• The food at the facility was described as terrible.
• Some negative experiences with staff were mentioned, but it is unclear whether these were isolated incidents or more widespread issues within the facility.

Review

Red Bluff Healthcare Center has received a range of feedback from visitors and family members regarding their experiences at the facility. One individual expressed frustration with their attempts to schedule a family consultation, having made multiple requests without success. They also mentioned leaving several messages for admissions and the nursing station but only received limited responses. After explaining COVID guidelines and RBHC guidelines, they were eventually allowed to visit their loved one after an agreed-upon appointment. It took three visits before their name was finally entered on the "cleared to visit" list.

On September 3rd, there were difficulties reaching someone at Red Bluff Healthcare Center by phone, despite making multiple attempts. After finally getting through, the individual spoke with Fran and expressed their desire for a family consultation with the administrator, which had not been granted thus far. They questioned why they had not received return calls or been provided with a plan of action. Family members believe it is their right to be informed about the patient's treatment, goals, and plans.

Another visitor shared a positive experience with regards to the care provided to their husband on the rehab side of the facility. They commended the therapy services and emphasized that their loved one was kept clean and safe. Communication between staff and family was also highlighted as being effective in addressing any concerns that arose. The cleanliness of Red Bluff Healthcare Center was praised as well.

However, not all experiences were positive. One reviewer mentioned neglectful behavior towards their sister's needs, such as failing to provide requested face towels in a timely manner and serving cold food that was not fed to her due to her inability to eat independently following shoulder surgery. Additionally, $2,500 in cash was stolen from her purse during her stay.

Despite these negative incidents, many reviewers expressed appreciation for the caring nature and professionalism displayed by most of the nursing staff at Red Bluff Healthcare Center. They believed that their family members' health needs were met adequately by the facility. However, it was advised to bring meals for loved ones as the provided food was considered terrible.

Another reviewer recommended getting any planned activities or visits for special occasions, such as a birthday celebration, in writing from admissions or the social director to ensure they actually take place. They claimed to have caught Red Bluff Healthcare Center in lies on multiple occasions.

Despite some mixed reviews and negative incidents, one reviewer expressed their absolute satisfaction with the facility. They found Red Bluff Healthcare Center to be clean and well-kept, with a welcoming atmosphere that included an inner courtyard. The staff was described as wonderful, and the food was praised as being of high quality. However, availability at the facility may be limited due to high demand.

In conclusion, Red Bluff Healthcare Center has received both positive and negative feedback from visitors and family members alike. While many appreciated the care provided by most of the nursing staff and commended the cleanliness of the facility, others encountered difficulties in communication and experienced instances of neglectful behavior. It is important for potential residents and their families to thoroughly research and consider their options before choosing a healthcare center.

Places of Worship

• High Point Assembly (0.1 miles)
• Southern Baptist Convention (0.3 miles)
• Jehovah's Witnesses (0.3 miles)
• General Conference Of Seventh-Day Adventists (0.4 miles)
• Seventh Day Adventist Church (0.4 miles)
• New Life Assembly (0.6 miles)
• Truth Tabernacle (0.9 miles)

Restaurants

• Arby's (0.2 miles)
• Wendy's (0.3 miles)
• Thai House (0.6 miles)
• Restaurant Mariscos Playa Azul (0.7 miles)
• Taco Bell (0.9 miles)
• Los Costenos 2 (1 miles)
• Leigh & Vals Wings and Wheels (1.1 miles)

Cafes

• Peet's Coffee and Tea (0.2 miles)
• Starbucks (0.3 miles)
• The Hangar Cafe (1 miles)
• Kanela’s Cafe (1.1 miles)
• From The Hearth (1.1 miles)
• Reiter's Bakery & Confections (1.3 miles)
• Starbucks (1.7 miles)

Pharmacies

• Walgreens (0.2 miles)
• Owens Pharmacy (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Main Street Pharmacy (0.7 miles)
• Elmore Pharmacy (1.2 miles)
• Owens Healthcare Retail Pharmacy (1.2 miles)
• Latimer's Pharmacy (11.7 miles)

Parks

• Diamond Park (0.4 miles)
• Red Bluff River Park (0.9 miles)
• Forward Park (1.2 miles)
• Cone & Kimball Tower (1.2 miles)

Theaters

• Prime Cinemas (0.5 miles)

Physicians

• Fish Larry W DO Lassen Medical Group (0.9 miles)
• Vita Dermatology & Laser Institute (0.9 miles)
• Anderson Nancy J MD (0.9 miles)
• Kay Stephens (1 miles)
• Kevin A Waits (1 miles)
• Northridge Eye Care (1.1 miles)
• Moore & Pascarella - Jon Pascarella DDS (1.4 miles)

Transportation

• Red Bluff Municipal Airport (RBL) (1 miles)
• Happy Cab Red Bluff (2.1 miles)
• U-Haul Moving & Storage (2.6 miles)
• Adventure Aircraft (16.5 miles)

Hospitals

• Mercy Medical Center Redding (1.1 miles)
• Mercy Corps (1.3 miles)
• Tehama County Health Center (1.4 miles)