Paramount Convalescent Hospital

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Paramount Convalescent Hospital

8558 East Rosecrans Avenue, Paramount, CA 90723

For more information about senior living options: (844) 490-3973

2.3 from 33 reviews
5 stars
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21

Skilled Nursing Facility

Overall Review of Paramount Convalescent Hospital

Pros

  • pro The facility is absolutely wonderful and takes good care of patients and their families.
  • pro The staff provided regular updates on the patient's condition to families.
  • pro The treatment team met with families and answered questions.
  • pro They coordinated post-acute planning, including board-and-care placement and follow-up services.
  • pro Lauren, Joanne, and the director were praised for listening and addressing concerns.
  • pro The staff are professional, the facility is clean, and the care is described as top-notch.
  • pro Families trusted the hospital to care for their loved ones.

Cons

  • pro The facility is accused of failing to pay suppliers and may be in financial distress.
  • pro Family members report neglect, including not changing bandages, clothes, or bedding, leading to bedsores and an eye infection.
  • pro Nurses are described as dismissive and unhelpful, often rolling their eyes at questions.
  • pro A case worker is described as unprofessional and verbally attacking families.
  • pro The facility is said to smell of urine and provide only minimal care.
  • pro A nurse is described as rude and rushing meals, including force-feeding a patient.
  • pro Personal belongings and clothes are frequently not returned, with staff offering vague explanations.
  • pro Korean meals have deteriorated to inedible quality, with residents losing weight due to insufficient staff to feed them.
  • pro Under new administration, communications are tight and decisions are made without input from families.

Review

The collection of reviews paints a facility that elicits strong, often polarized opinions from families and vendors who interact with it. One concrete business detail stands out at the outset: an unpaid invoice from mid-February for a medical product priced at $147, with the client reporting a four-month delay and little progress in resolving the payment. The frustration isn't only about the money; it's wrapped in a larger concern that the facility's financial stress is accompanied by evasive responses and a "run-around" that makes it seem as if there's little accountability or urgency in settling even small debts. This has people wondering whether the facility is financially distressed and whether other bills are being affected, and it has led some to recommend avoiding this facility altogether.

Beyond the payment issue, the reviews describe a broad spectrum of patient-care experiences, ranging from deeply troubling to exceptionally positive. On the negative side, several reviewers recount neglect and care lapses that had real consequences for patients. There are repeated claims that essential care tasks were overlooked - bandages and clothing not changed, teeth not brushed, and even bedsores and infections developing as a result. Family members report staff who appear unfriendly or unresponsive, with one account describing a nurse who rolled her eyes when asked for assistance. A specific caseworker named Linda is described as unprofessional and even verbally attacking the family, which amplified the sense that patients' voices and concerns were not being treated with respect.

Amid these criticisms, there are also vivid testimonies of positive experiences that contradict the more negative ones. One review calls the facility "absolutely wonderful," highlighting regular updates, attentive involvement from nurses, physical therapists, and social services coordinators, and proactive help with insurance issues. The staff is praised for meeting families in a contactless setting when needed and for coordinating discharge planning, including locating a suitable board-and-care option after hospital care. In these accounts, the facility is portrayed as responsive, communicative, and supportive, particularly during complicated insurance decisions or transitions of care.

Another reviewer recounts a more nuanced, ultimately favorable experience centered on a specific staff member. Initially resistant to a plan they didn't understand, the family was reassured after a confrontation with a staffer - Lauren - who took the time to listen. Lauren, the charge nurse, and the director are all cited for listening to concerns and taking tangible steps to improve the mother-in-law's stay. The reviewer emphasizes that speaking up about issues can lead to meaningful changes, and they express gratitude for Lauren, Joanne, and the director for engaging constructively with family members and for making accommodations to improve comfort and care.

Several shorter notes offer more praise: some reviewers describe the facility as a place where staff are professional, the environment is clean, and the care is good. Positive endorsements emphasize courteous staff, solid communication, and a general sense that families can feel confident in the level of care when everything is going smoothly. These comments contrast sharply with the more critical posts and suggest that when the facility is functioning well, families genuinely appreciate the experience.

But the negative voices dominate in several threads, painting a troubling picture of inconsistent care and administrative volatility. One particularly harsh account describes a bedside experience with a dying relative, where a nurse is criticized as rude and the implication is that the room was left in disarray and the patient received minimal care unless a family member pressed for attention. Another narrative details a father who felt mistreated by a nurse after patient wardrobe items disappeared, with the supervisor offering a cursory explanation and the caller left with the impression that issues were being covered up rather than resolved. Yet another reviewer condemns the facility for perceptions of neglect, subpar food, and insufficient staffing leading to residents being unfed at lunch and trays being removed before anyone could eat.

A recurring thread in the negative reviews centers on changes in administration and its perceived impact on the quality and tone of care. Several accounts attribute declines in service to a new administrator or recent turnover, with phrases like "the new director" or "recent admin changes" used to explain shifts in policy, responsiveness, and even meal quality. The criticism includes disillusionment with marketing promises that no longer match lived experiences, especially around the availability of culturally tailored meals (notably Korean cuisine) and other programs designed to accommodate diverse patient populations. Allegations of disorganization, misplacement of belongings, and even relocation of patients without clear communication further deepen the sense of frustration and distrust.

As if the care worries weren't enough, some comments highlight systemic issues that extend beyond individual staff members. The reviews describe chronic understaffing that affects basic needs like feeding and repositioning of patients who require assistance, as well as ongoing concerns about patient dignity and privacy. The sense from these accounts is not simply that this or that staff member made a misstep, but that there is an ongoing, structural drift in the facility's operations - from the quality of meals to the handling of patient belongings to the overall atmosphere of responsiveness and respect for patients and their families.

Taken together, the collection presents a complex portrait of a facility struggling with consistency and accountability, yet capable of delivering excellent, compassionate care under the right conditions. The contrasts suggest that outcomes for residents may heavily depend on which staff members are on duty, how engaged the administrators are, and whether families push back when concerns arise. For families considering this facility, the feedback implies a need to weigh the mixed experiences carefully: strong, proactive communication and coordinated support can yield very positive results, but the facility has also shown vulnerability to administrative changes, staffing shortages, and inconsistent care that can lead to serious dissatisfaction and risk for residents.

Features

Housing

  • 59 resident community capacity 59 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (6 miles away) Long Beach (Daugherty) (6 miles away)
  • Los Angeles International (15 miles away) Los Angeles International (15 miles away)
  • John Wayne Orange Co (23 miles away) John Wayne Orange Co (23 miles away)
  • Burbank-Glendale-Pasadena (24 miles away) Burbank-Glendale-Pasadena (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Paramount Convalescent Hospital is an exceptional assisted living community located in Paramount, CA. We are dedicated to providing our residents with the highest level of care and support while creating a comfortable and enriching environment where they can thrive.

Our community offers a wide range of amenities designed to enhance the quality of life for our residents. Whether it's getting pampered at our beauty salon, enjoying their favorite shows on cable or satellite TV, or staying connected with loved ones through Wi-Fi/high-speed internet, we ensure that every aspect of our residents' needs is met.

Transportation is made convenient with our community-operated transportation services. Residents can enjoy trips to nearby attractions, doctors' appointments, or other outings without any hassle. Our move-in coordination service ensures a smooth transition into our community.

At Paramount Convalescent Hospital, we prioritize the health and well-being of our residents. Our care services include 24-hour call systems, supervision, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and specialized diets for conditions like diabetes are also provided to ensure optimal health.

We understand the importance of maintaining an active lifestyle and social connections. Our fitness room and wellness center provide opportunities for physical activity and mental well-being programs. Concierge services are available to assist with planning day trips and resident-run activities are organized regularly. Scheduled daily activities keep residents engaged and entertained.

Residents have easy access to a variety of amenities and services within close proximity to our community. Cafes, parks, pharmacies, restaurants, theaters, and hospitals are just a short distance away.

At Paramount Convalescent Hospital, we strive to provide outstanding care in a warm and welcoming environment. With an array of amenities, comprehensive care services, engaging activities, and convenient access to nearby facilities - our community is the ideal choice for seniors seeking comfort, support, and an enjoyable lifestyle.

Nearby Places of Interest

This section of Paramount, California, offers a variety of amenities and services that cater to seniors. With multiple physicians and hospitals in close proximity, residents have access to quality medical care. Additionally, there are several pharmacies nearby for convenient medication management. The area also boasts a number of parks for leisurely walks and outdoor activities. For entertainment, there are theaters within a short driving distance. In terms of dining options, there are popular chain restaurants as well as local cafes for casual meals. Transportation options include the Long Beach Airport and public transit stations for easy travel. Lastly, places of worship like Saint Hedwig Catholic Church and Cottonwood Church provide spiritual support for those seeking community connection. Overall, this part of Paramount offers a mix of healthcare services, recreational opportunities, and convenience for seniors looking to retire in the area.

Physicians

  • Paramount Physicians (1.4 miles)
  • Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (9.4 miles)
  • Harbor Ucla Medical Center - David Durkovich Do (9.8 miles)

Hospitals

  • Kaiser Permanente Hospital (1.6 miles)
  • Rancho Los Amigos National Rehabilitation Center (1.8 miles)
  • PIH Health Hospital (2.4 miles)
  • Del Rio Convalescent Center (4.9 miles)
  • Department of State Hospitals (5.1 miles)
  • Martin Luther King Jr / Drew Medical Center (5.3 miles)
  • Beverly Hospital (8.2 miles)

Pharmacies

  • CVS Pharmacy (2.8 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.1 miles)
  • Costco Vision Center (3.7 miles)
  • CVS Pharmacy (3.7 miles)
  • CVS Pharmacy (4.7 miles)

Parks

  • Temple Park (2.8 miles)
  • Rivera Park (5.1 miles)
  • Cerritos Regional County Park (6.3 miles)
  • Shadow Park Hoa (6.4 miles)
  • Central Park / La Palma Recreation & Community Services (7.4 miles)
  • Rossmoor Park (8.3 miles)
  • Michigan Park (8.5 miles)

Theaters

  • Harkins Theatres Cerritos 16 (4.3 miles)
  • AMC Norwalk 2 (4.6 miles)

Restaurants

  • Chick-Fil-A (4.4 miles)
  • In-N-Out Burger (6.6 miles)
  • McDonald's (6.7 miles)
  • Jack In The Box (8.9 miles)
  • McDonald's (9.1 miles)
  • Chick-Fil-A (9.2 miles)
  • Porto's Bakery & Cafe (9.4 miles)

Cafes

  • Bopomofo Cafe (4.8 miles)
  • Starbucks (5 miles)
  • Starbucks (5.6 miles)
  • Lees Sandwiches - Gard (9 miles)
  • Donut King 2 (9.2 miles)
  • Starbucks (9.3 miles)
  • Starbucks (9.9 miles)

Transportation

  • Long Beach Airport (LGB) (5.9 miles)
  • Komar Aviation Group (6 miles)
  • Metro - Willow Street Station (7 miles)
  • Metro La Mirada & Alondra Bus Stop (8.8 miles)

Places of Worship

  • Saint Hedwig Catholic Church (8.7 miles)
  • Cottonwood Church (8.8 miles)

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