E & L Care Home

Pros

• Tania Sanchez consistently demonstrates a strong work ethic and an unmatched commitment to patients.
• Tania Sanchez is professional, effective, and efficient, regarded as one of the organization's greatest assets.
• The staff at Downey Community Health Center are wonderful - kind, courteous, caring, loving, and patient.
• Gabriela Ram?rez shows excellent effort and dedication to her patients.
• Downey Community Health Center earns a 10 for compassion, care, dedication, positive vibes, and kindness.
• Nora and Janet, among other CNAs, are very caring and truly shine.
• Aracely, the activities director, is the best.
• The facility has great updates, the staff take great care of families, and Mike Macias is kind and goes above and beyond.
• The front area attendant Patty is courteous and professional in a very clean facility.

Cons

• It is an okay facility but they certainly need more employees to be able to help with all their clients.
• This is the most horrible health care establishment to have a love one.
• Most of the CNAs are rude.
• The head nurse of the facility who is a Filipina lady who is very rude to talk to.
• Most worse nursing home in southern California.

Review

Downey Community Health Center stands out in the minds of many visitors and clients for its devoted, compassionate staff and a sense of care that extends beyond routine medical treatment. Several reviewers singled out social worker Tania Sanchez for her exceptional commitment, noting that she often works solo yet remains unfailingly attentive, answering questions and guiding families through the support programs available at the facility. The praise from the Orange County Public Defender's Office underscores her professionalism, effectiveness, and efficiency, describing her as one of the organization's greatest assets and expressing heartfelt gratitude for the assistance she provides to their clients. This level of recognition from a professional office outside the center highlights the impact of Tania's work on both patients and partners in the broader community.

The personal narratives reveal a powerful emotional thread: for many, Downey Community Health Center becomes a place of belonging rather than simply a health facility. One patient, Miguel A Lopez, writes with warmth about arriving feeling alone in an unfamiliar place but gradually discovering a "home" among the nurses and every member of the staff. The small acts of care, the encouraging words, and the consistent kindness left a lasting mark on his life. He emphasizes that the warmth he found was not a one-time courtesy but a steady, soul-nourishing presence that made the idea of belonging feel real, even as his time there came to an end. This sense of home appears to be a recurring theme across several testimonials, painting the center as a community rather than a building.

Specific staff members repeatedly come into focus for their outstanding service. Brigitte White (also spelled Bridgette White in later notes) and Cynthia Tinajero are praised for being exceptionally helpful and responsive, with customers noting they went above and beyond to address questions and concerns. The testimonials emphasize excellent customer service, attentiveness to patient needs, and a willingness to go the extra mile. Coupled with these names, Gabriela Ramirez is singled out for diligent efforts and dedication to her patients, reinforcing the impression that the center's team members are widely recognized for their reliability and genuine care. The recurring recognition of these individuals contributes to a broader picture of a center where staff members cultivate trust and reassurance through everyday interactions.

There are also poignant affirmations about the daily caregiving that translates into meaningful improvements in patients' lives. One reviewer notes the gentle and caring nature of Tania Sanchez in particular, describing how her approach helps a brother who has required substantial daily attention feel comfortable and valued. The family's gratitude extends to the belief that Tania takes her role seriously and provides as much care and attention as possible for every patient in need. In another line, the family of a long-term resident emphasizes Tania's consistent ability to treat their loved one with care, respect, and patience, making sure every need and concern is understood and addressed. These testimonials collectively sketch a portrait of a social services team that not only informs families about available programs but also embodies compassion in every interaction.

The facility's atmosphere and the quality of care extend beyond the social work department. Several reviews remark on the overall cleanliness and welcoming vibe of the building, celebrating a culture of kindness and positive energy that staff members radiate from the moment a patient or visitor enters the door. One patient's sister recounts a dramatic improvement in her sister's mobility - moving from wheelchair dependence to walking with a walker within a relatively short period - attributing much of the positive change to the attentive and compassionate care she received from the Downey Center's staff. The message across these comments is that the center's environment and the people who staff it have a tangible, uplifting effect on patients' physical and emotional well-being.

A strong thread of gratitude runs through these experiences, including accolades for the front desk and administrative sides of the operation. Descriptions of the front area attendant Patty being courteous and professional, and the facility's overall organization, suggest that Downey Community Health Center earns a high level of trust and appreciation from those who rely on its services. One reviewer even uses biblical language to bless the entire staff, underscoring the heartfelt, almost familial appreciation that many feel toward the people who care for their loved ones. The collective voice here is one of admiration for a team that blends professional competence with genuine warmth.

Not all feedback is uniformly glowing, reflecting the complexity of long-term care in any community setting. One review describes a very negative experience, portraying the facility as the most horrible option their loved one could have experienced, with rude CNAs and unhelpful responses from some staff. The critique also points to a head nurse, described with racial and gendered stereotypes, as unhelpful and dismissive, illustrating that not every encounter meets the same standard of care. This cautionary note serves as a reminder that, while many patients and families report exceptional experiences, there are instances of dissatisfaction that highlight the ongoing need for staff training, better staffing levels, and consistent, respectful communication across all roles within the center.

In a broader sweep, other comments offer a balanced perspective that acknowledges both strengths and areas for improvement. The center is praised for attentive care across the board and for particular moments of excellence in problem-solving and patient assistance, alongside reminders of the importance of adequate staffing to meet all patients' demands. Reviews also celebrate the institution's ongoing improvements - the updated spaces, such as a newly designed patio area - and acknowledge caring staff members like Mike Macias, who consistently go above and beyond for families and their loved ones. The appreciation is not limited to clinical care; it extends to the facility's ambiance and the small touches, such as accessible activities and a supportive social environment, which together contribute to a well-rounded sense of well-being for residents and their visitors.

Overall, the collection of experiences at Downey Community Health Center paints a picture of a facility that many families hold in high regard for its compassionate, patient-centered approach. The center is frequently described as a place of warmth, belonging, and dependable care, where social workers and nursing staff alike are recognized for their dedication, empathy, and readiness to assist in every possible way. While negative accounts remind us that no care environment is perfect and that improvements are always possible, the prevailing sentiment across the majority of reviews is one of deep gratitude and respect for a team that makes a profound difference in the lives of patients and their families.

Located in Downey, California, this area offers a variety of amenities and services that cater to seniors. With several hospitals and pharmacies within close proximity, residents will have easy access to medical care and prescription medication. Additionally, there are multiple parks nearby for leisurely walks or outdoor activities. For entertainment, there are theaters like AMC Norwalk 2 and Harkins Theatres Cerritos 16 where seniors can enjoy movies. Various dining options such as Chick-Fil-A and Porto's Bakery & Cafe provide convenient dining choices. Cafes like Bopomofo Cafe and Starbucks offer cozy spots for socializing with friends. Transportation options include Long Beach Airport and Metro stations for easy travel. Places of worship like Saint Hedwig Catholic Church and Cottonwood Church provide spiritual support for seniors seeking a sense of community. Overall, this part of Downey offers a mix of healthcare facilities, recreational opportunities, dining establishments, transportation services, and places of worship that cater to the needs of older adults considering senior living in the area.

Hospitals

• Kaiser Permanente Hospital (1 miles)
• Rancho Los Amigos National Rehabilitation Center (1 miles)
• PIH Health Hospital (1.5 miles)
• Del Rio Convalescent Center (3.9 miles)
• Department of State Hospitals (4.7 miles)
• Martin Luther King Jr / Drew Medical Center (5.4 miles)
• Beverly Hospital (7.2 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.9 miles)
• Costco Vision Center (4.6 miles)
• CVS Pharmacy (5.6 miles)

Parks

• Temple Park (1.9 miles)
• Rivera Park (4.2 miles)
• Cerritos Regional County Park (6.8 miles)
• Shadow Park Hoa (6.8 miles)
• Central Park / La Palma Recreation & Community Services (7.8 miles)
• Michigan Park (7.8 miles)
• George E. Elder Memorial Park (8.6 miles)

Physicians

• Paramount Physicians (2.4 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (10 miles)
• Harbor Ucla Medical Center - David Durkovich Do (10.5 miles)

Theaters

• AMC Norwalk 2 (4.3 miles)
• Harkins Theatres Cerritos 16 (4.9 miles)

Restaurants

• Chick-Fil-A (4.9 miles)
• McDonald's (7.1 miles)
• In-N-Out Burger (7.6 miles)
• Jack In The Box (8.5 miles)
• Porto's Bakery & Cafe (9.7 miles)
• McDonald's (9.8 miles)
• Girl & The Goat LA (9.8 miles)

Cafes

• Bopomofo Cafe (5.4 miles)
• Starbucks (5.9 miles)
• Starbucks (6 miles)
• Starbucks (9.2 miles)
• Lees Sandwiches - Gard (9.4 miles)
• Donut King 2 (9.5 miles)
• Verve Coffee Roasters (9.9 miles)

Transportation

• Long Beach Airport (LGB) (6.8 miles)
• Komar Aviation Group (6.9 miles)
• Metro - Willow Street Station (8 miles)
• Metro La Mirada & Alondra Bus Stop (8.8 miles)

Places of Worship

• Saint Hedwig Catholic Church (9.5 miles)
• Cottonwood Church (9.5 miles)