California Nursing & Rehabilitation Center

Pros

• The facility is very clean and well-maintained, reflecting a commitment to hygiene.
• Most staff members are friendly and helpful, showing dedication to their roles despite the challenges they face.
• The reviewer appreciates the importance of vigilance and regular visits for ensuring good care for residents.
• The staff’s efforts in addressing issues like oxygen concentrator replacements demonstrate a willingness to respond to family concerns when prompted.
• The facility’s environment is described as pleasant due to its nice paint job and décor.

Cons

• The facility's food quality is poor, with an over-reliance on processed items like tater tots, which is unsuitable for residents, especially those with specific dietary needs.
• Staff members lack proper training and knowledge regarding medical emergencies, as demonstrated by their handling of the father's nosebleed situation.
• There seems to be a lack of oversight in equipment maintenance, as evidenced by the outdated oxygen concentrator and the replacement unit without proper inspection documentation.
• The staff's response to urgent health issues appears inadequate and dismissive, leading to unnecessary complications for patients.
• Despite the facility’s appearance, they do not provide adequate care or meet necessary medical standards, undermining their inflated five-star rating.

Review

The quality of care in many healthcare facilities, particularly those catering to the elderly and chronically ill, is often a subject of considerable debate among families and patrons. Several reviews highlight both commendable aspects and critical shortcomings of one such facility. While it was noted that the environment is well-maintained and the staff are generally friendly and strive to provide the best possible care, there remains an underlying sense of frustration stemming from systemic issues that impede the delivery of high-quality service.

Visiting frequency emerges as a crucial factor for ensuring that patients receive adequate attention and care. One reviewer emphasized the importance of vigilant observation by family members, indicating that regular visits can significantly affect care quality. This commentary points out a pervasive issue where many individuals do not visit their relatives frequently enough, potentially leaving them vulnerable to lapses in oversight by busy staff members juggling numerous responsibilities. Although it is understandable that healthcare workers are dedicated to their roles—often underappreciated—families must be actively involved in their loved ones' care routines.

A focal point of concern in the reviews is the quality of food provided to residents. The consensus is that meals could be improved substantially, with calls for less reliance on processed foods like tater tots. The review suggests that meals should consist of simple yet nutritious options like meatloaf, mashed potatoes, and vegetables cooked from scratch rather than relying on easy-to-prepare convenience items. Not only would this improve dining experiences for residents—a key part of their daily enjoyment—but it may also positively impact their overall health outcomes. Additionally, a proposal was made regarding staff meal provisions; allowing caregivers at least one meal during their shifts could foster a greater appreciation for nutrition while potentially enhancing morale.

Specific incidents highlighted in these reviews underscore why vigilance and engagement from family members are essential components of effective patient care. In one case involving an oxygen concentrator—a vital piece of equipment for respiratory health—initial compliance issues were noted when the patient's device was found to be outdated at check-in. After persistent advocacy from family members, a compliant unit was finally provided but not without complications arising thereafter due to a faulty switch during treatment. This incident exemplifies how crucial it is for families to remain attentive; when they advocate for proper medical equipment testing and functionality checks actively, they can help avert further deterioration in patients' health.

Additionally alarming were reports surrounding an incident involving a heart patient who experienced significant complications due to improper management during a nosebleed event within the facility's confines. Instead of adhering to medically sound first aid practices—such as having the patient lean forward while pinching the affected area—the response team allegedly attempted methods detrimental to his condition by laying him flat on his back or raising his legs against best practice guidelines known universally among healthcare professionals specializing in emergency treatment scenarios.

The review concludes with strong sentiments about discrepancies between appearance and performance standards within this healthcare facility. While its fresh paint job and attractive decor might present an appealing facade, these attributes do not equate with truly excellent patient care demonstrated through consistent attentiveness or adherence to medical protocols by staff members administering treatment.

In summary, while certain aspects of this facility may meet basic expectations—from cleanliness and friendly interactions with staff—they ultimately fall short when it comes to providing comprehensive holistic care needed for vulnerable populations like heart patients or those reliant on specific medical equipment around-the-clock. As indicated throughout these accounts, better transparency regarding operational standards coupled with heightened familial engagement could significantly enhance residents' experiences within these walls—making both quality life improvements attainable alongside required medical support necessary during times of need.

Restaurants

• Boozehounds (0.1 miles)
• Rick's Restaurant & Bakery (0.2 miles)
• Billy Reed's Restaurant (0.3 miles)
• Sandfish Sushi & Whiskey (0.4 miles)
• Bootlegger Tiki (0.9 miles)
• Loco Charlie's Mexican Grill (1 miles)
• Eight4Nine (1.1 miles)

Cafes

• 4 Paws Coffee Co. (0.4 miles)
• Cartel Coffee Lab (0.4 miles)
• Ernest Coffee (0.8 miles)
• Starbucks (1 miles)
• Cafe La Jefa (1.1 miles)
• Palm Springs Koffi (1.3 miles)
• Starbucks Reserve (1.8 miles)

Physicians

• Dr. William J. Grimm, DO (0.5 miles)
• Rancho Mirage Fertility Center (0.7 miles)
• Aaronson Plastic Surgery Center (0.7 miles)
• Contour Dermatology & Cosmetic Surgery Center (0.7 miles)
• Capily Institute (0.7 miles)
• Premier Surgical Associates (0.7 miles)
• Dr Nora J. Bucher, MD (0.7 miles)

Pharmacies

• Desert Hospital Outpatient Pharmacy (0.7 miles)
• Albertsons Pharmacy (1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.1 miles)
• Rite Aid (2.1 miles)
• The Medicine Shoppe (2.2 miles)
• Rite Aid (2.2 miles)

Hospitals

• Desert Regional Medical Center (0.8 miles)
• Eisenhower Labtechniques Palm Springs (2.2 miles)
• DOHC Infusion Clinic (2.5 miles)

Parks

• Ruth Hardy Park (1.1 miles)
• Palm Springs Dog Park (2.8 miles)
• Demuth Park (3.8 miles)

Theaters

• Regal Palm Springs (1.9 miles)

Transportation

• Palm Springs International Airport (PSP) (2.9 miles)

Places of Worship

• Bloom In The Desert Ministries (3.5 miles)